The Star Grand at The Star Gold Coast

Hotels
•
Star Entertainment
8.4 (6785 reviews)
8 Casino Drive , Gold Coast , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Slow service
Poor food quality

Categories

Cleanliness
7.7
The hotel was reported as dirty and dated by some reviewers.
Service
9
Reception and housekeeping staff received high praise for their helpfulness.
Location
9
Many reviews highlighted the great location of the hotel.
Room Quality
8.7
Rooms were generally described as comfortable and satisfactory.
Amenities
8.7
The pool area and various facilities were well-received.
Value for Money
7.7
Some guests felt the cost did not justify the experience received.
Food and Beverage
7.7
Food quality and variety were mentioned as areas needing improvement.
Overall Experience
8.7
Most guests had an enjoyable stay, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 23:01

Property Description

Luxurious Accommodation
Indulge in a stay at The Star Grand at The Star Gold Coast, nestled in the heart of Broadbeach. Immerse yourself in the comfort of rooms with individual climate control, cable TV, and in-room safes.

Gourmet Dining and Entertainment
Satisfy your culinary cravings at the variety of restaurants and bars within the hotel. Experience the thrill of the 24-hour casino or unwind with a swim in the outdoor pool.

Convenient Location
Explore the vibrant Broadbeach neighborhood with ease, just a short walk from premier shopping and dining options. Don't miss the stunning beach, a mere 10-minute stroll away.

Book now for an unforgettable experience at The Star Grand at The Star Gold Coast.

Important information:

Please note that there is a 1% charge when you pay with a credit card.

Please note that all hotel rooms are nonsmoking, however designated smoking areas are available throughout the property.

Please note that the breakfast included rate is only for 2 adults. It will be an extra charge for additional breakfast.

Please note that oversize vehicles and trailers are not permitted to be parked onsite.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.4
Based on 6785 reviews
Cleanliness: 7.7
Service: 9
Location: 9
Room Quality: 8.7
Amenities: 8.7
Value for Money: 7.7
Food and Beverage: 7.7
Overall Experience: 8.7
G
Genevieve • solo_traveller • au
9
2026-05-23 • via Nuitee
M
Maddison • couple • au
10
2026-05-23 • via Nuitee
E
Emma • couple • au
7
2026-05-23 • via Nuitee
M
Michaeline • solo_traveller • au
10
2026-05-22 • via Nuitee
M
Makarita • couple • au
9
2026-05-22 • via Nuitee
D
Duncan (Helimar Pty Ltd • solo_traveller • au
8
Pros:

Like the atmosphere and location

Cons:

Nothing to like

2026-05-21 • via Nuitee
A
ALAN • couple • au
10
Pros:

everything

2026-05-20 • via Nuitee
T
Tony • solo_traveller • au
8
2026-05-20 • via Nuitee
J
Jessica • solo_traveller • au
10
Pros:

Comfortable bed, staff were lovely to deal with.

Cons:

Mini fridge was not the best

2026-05-19 • via Nuitee
P
Peter • solo_traveller • au
7
2026-05-19 • via Nuitee
C
Carroll • solo_traveller • au
10
Pros:

The Hotel was exactly where we needed to be. The location is fabulous.

Cons:

The convenience of the restaurants and the staff in every area were friendly and helpful. The beds were divine.

2026-05-18 • via Nuitee
D
Daniel • solo_traveller • au
8
2026-05-18 • via Nuitee
K
K • extended_group • au
7
Great location, comfy rooms, terrible breakfast
Pros:

Comfortable room

Cons:

Breakfast was really disapointing. We were looking forward to a breaky treat and it was horrible. So sad. Even the pot of tea tasted bad.

2026-05-18 • via Nuitee
V
Victoria • solo_traveller • au
10
I always enjoy my stay at the star
Pros:

Close walking distance

Cons:

Room was not 100% clean

2026-05-18 • via Nuitee
C
Connie • family_with_children • au
9
2026-05-17 • via Nuitee
S
Shane • family_with_children • au
9
Pros:

Advanced lighting in room

Cons:

Paying for a carpark

2026-05-17 • via Nuitee
A
Allison • solo_traveller • au
10
2026-05-17 • via Nuitee
G
Grant • couple • nz
9
2026-05-17 • via Nuitee
M
Miriama • family_with_children • au
10
2026-05-16 • via Nuitee
N
Nyaa • couple • au
8
2026-05-16 • via Nuitee