The Star Grand at The Star Gold Coast

Hotels
•
Star Entertainment
8.4 (7090 reviews)
8 Casino Drive , Gold Coast , AU
+61 7 5592 8130

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Slow service
Poor food quality

Categories

Cleanliness
7.7
The hotel was reported as dirty and dated by some reviewers.
Service
9
Reception and housekeeping staff received high praise for their helpfulness.
Location
9
Many reviews highlighted the great location of the hotel.
Room Quality
8.7
Rooms were generally described as comfortable and satisfactory.
Amenities
8.7
The pool area and various facilities were well-received.
Value for Money
7.7
Some guests felt the cost did not justify the experience received.
Food and Beverage
7.7
Food quality and variety were mentioned as areas needing improvement.
Overall Experience
8.7
Most guests had an enjoyable stay, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 23:01

Property Description

Luxurious Accommodation
Indulge in a stay at The Star Grand at The Star Gold Coast, nestled in the heart of Broadbeach. Immerse yourself in the comfort of rooms with individual climate control, cable TV, and in-room safes.

Gourmet Dining and Entertainment
Satisfy your culinary cravings at the variety of restaurants and bars within the hotel. Experience the thrill of the 24-hour casino or unwind with a swim in the outdoor pool.

Convenient Location
Explore the vibrant Broadbeach neighborhood with ease, just a short walk from premier shopping and dining options. Don't miss the stunning beach, a mere 10-minute stroll away.

Book now for an unforgettable experience at The Star Grand at The Star Gold Coast.

Important information:

Please note that there is a 1% charge when you pay with a credit card.

Please note that all hotel rooms are nonsmoking, however designated smoking areas are available throughout the property.

Please note that the breakfast included rate is only for 2 adults. It will be an extra charge for additional breakfast.

Please note that oversize vehicles and trailers are not permitted to be parked onsite.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Location

Guest Reviews

8.4
Based on 7090 reviews
Cleanliness: 7.7
Service: 9
Location: 9
Room Quality: 8.7
Amenities: 8.7
Value for Money: 7.7
Food and Beverage: 7.7
Overall Experience: 8.7
B
Brad • couple • au
10
Pros:

Rooms are great

2026-10-31 • via Nuitee
K
Kerry • couple • au
7
The stay was comfortable and enjoyable.
Pros:

The Casino, The Harvest breakfast and the Food Quarter.

Cons:

Prices are very expensive.

2026-10-31 • via Nuitee
B
beverley • couple • au
9
Pros:

Enjoyed everything would loved to have stayed longer

Cons:

Loved it all

2026-10-30 • via Nuitee
P
Prue • couple • nz
10
2026-10-29 • via Nuitee
C
Cheryl • extended_group • au
8
Overall I had a good experience
Pros:

All was very pleasant for the exception of 1 house keeping member, however when pointed out the situation was resolved from Leah & Sophie (house keeping supervisors) of which I was thankful for. Kelly in the Executive Lounge was exceptional very personable-lovely which made up for the other staff member Keep up the good work girls, Concereige were also very friendly n helpful

Cons:

Nothing really I enjoyed my stay in general

2026-10-29 • via Nuitee
B
Bobbie • family_with_children • au
8
Excellent
Pros:

Convenient

Cons:

Can't remember

2026-10-28 • via Nuitee
C
Colleen • solo_traveller • au
10
It was a lovely little get away for us
Pros:

The entire staff were excellent

Cons:

Nothing at all it was all great

2026-10-28 • via Nuitee
T
Talleena • couple • au
9
2026-10-28 • via Nuitee
A
Andrew • couple • au
8
2026-10-25 • via Nuitee
T
tim • extended_group • au
9
2026-10-24 • via Nuitee
R
Rebecca • couple • au
8
Great weekend
Pros:

Location

Cons:

The pillows

2026-10-23 • via Nuitee
T
Tobi • couple • au
6
Not impressed for money spent won’t stay here again
Pros:

Location was great

Cons:

The cost , the price was over 450 per night which included breakfast however we were not permitted to enjoy said breakfast on Check-Out day ? Included a $50 meal voucher each day !

2026-10-23 • via Nuitee
J
Jesse • family_with_children • au
9
2026-10-23 • via Nuitee
C
Chloe • couple • au
7
Pros:

Room was nice,clean,comfortable

Cons:

No smart TV in the room
Also needs an indoor pool/sauna for when it rains

2026-10-23 • via Nuitee
G
Glen • couple • nz
9
2026-10-23 • via Nuitee
D
Devlyn • family_with_children • au
10
Pros:

Sports and restaurant in the gaming area. Great prices for meals.

Cons:

Went to the buffet restaurant for breakfast. One of us only wanted to have coffee but weren't aloud to stay in the restaurant with us. So we left and had breakfast in the gaming room restaurant

2026-10-22 • via Nuitee
M
Mandysiah • family_with_children • sg
4
Pros:

去太平洋商场购物也不错蛮靠近

Cons:

洗澡水太慢了本来半个小时就能洗完结果要洗一个小时才感觉舒服

2026-10-21 • via Nuitee
J
Jill • couple • au
10
Highly recommend 👌
Pros:

Superb room, great service and beautiful food.

Cons:

Nothing.

2026-10-20 • via Nuitee
C
Cheryl • extended_group • au
8
Had a very enjoyable stay.
Pros:

Very spacious room and comfy beds. Good location. Show was great.

Cons:

Check in process…understaffed and took too long. Wasn’t a great first impression but all good after that.

2026-10-20 • via Nuitee
J
Jade • solo_traveller • au
9
2026-10-20 • via Nuitee