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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Spa/wellness center
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Currency exchange
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Valet parking
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Casino
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Non-smoking throughout
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Vending machine - drinks
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Toilet with grab rails
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Evening entertainment
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Higher level toilet
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Hot spring bath
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Live music/performance
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Broadcast Live sport events
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Movie nights
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in a stay at The Star Grand at The Star Gold Coast, nestled in the heart of Broadbeach. Immerse yourself in the comfort of rooms with individual climate control, cable TV, and in-room safes.
Gourmet Dining and Entertainment
Satisfy your culinary cravings at the variety of restaurants and bars within the hotel. Experience the thrill of the 24-hour casino or unwind with a swim in the outdoor pool.
Convenient Location
Explore the vibrant Broadbeach neighborhood with ease, just a short walk from premier shopping and dining options. Don't miss the stunning beach, a mere 10-minute stroll away.
Book now for an unforgettable experience at The Star Grand at The Star Gold Coast.
Please note that there is a 1% charge when you pay with a credit card.
Please note that all hotel rooms are nonsmoking, however designated smoking areas are available throughout the property.
Please note that the breakfast included rate is only for 2 adults. It will be an extra charge for additional breakfast.
Please note that oversize vehicles and trailers are not permitted to be parked onsite.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Great location and spacious room, with a few things that could be improved
We really enjoyed our stay overall. The hotel was in a fantastic location and incredibly easy to get to via public transport. Being directly across the road from a major shopping centre was a huge bonus, as there was absolutely everything we could have needed within easy walking distance.
Our room was a great size, with a lovely ensuite and a great view. The air conditioning worked really well, although it was quite loud at times. Check-in and check-out were both quick and easy, and the concierge service was great, particularly as we were attending a conference at the hotel. Having the conference facilities downstairs made everything extremely convenient.
There were, however, a few things that could be improved. The TV wasn't functioning properly, so we weren't able to stream or play movies from our phones. The room phone also didn't work when we tried to contact reception. We also found the key cards could be quite fussy and sometimes took several attempts to work when accessing our room.
Housekeeping was another minor issue. We found that they sometimes came quite late in the afternoon, which was inconvenient as we would often just be returning to the room after being out for most of the day.
The biggest disappointment was the bedding. Rather than having a proper sheet over the doona, there appeared to be a top sheet simply folded over the doona, leaving the rest of the doona exposed. We also noticed a questionable stain on my friend's doona, which was not particularly reassuring. Having clean, proper sheets and ensuring the bedding is fresh and stain-free would make a big difference to the overall experience.
Despite these issues, we had a good stay and would consider staying again because of the location, spacious rooms and convenience, but there are definitely a few areas where the hotel could improve the guest experience.
Great location, proximity to transport & shops in the Broadbeach area.
Room credit paid for lunch, an unexpected bonus as was the free parking.
Buffet breakfast was fantastic, lots of options to suit everyone's taste.
I loved the super comfy bed, slept really well.
Losing money on the pokies 😂
Lack of entertainment unless one is a gambler or likes a flutter on the pokies. There really wasn't anything else to do on a Thursday night.
Good property with a casino inside and a mall close by apartment from the beach it had everything
Convenient location, clean
All good
The staff at reception were so welcoming and helpful. We were there to see a show. location was excellent.
Clean and close to everything
The pillows - way to soft
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