Barrowfield Hotel

Room wasn’t cleaned for our entire stay, booking issues with booking.com and hotel regarding breakfast inclusion. Hotel also tried to add an extra charge which had to be disputed. Car parking is limited.
Walls are paper thin and woken up to the sound of drilling in the am.

Uhm where do I start first when you come in your greeted by lovely welcoming RECEPTION staff but the minute you step into your room, a hole another story. Leaky showers, Invasive MATIENCE staff, many fire hazards, “dogey” (quoted by who I believe to be the owner) light switches. There is NO WIFI IN ROOMS, and in our room we had NO ELECTRICITY which when we when to the reception for help (and they were very helpful) we were redirected to there maintenance guy who had no clue what he was doing, STUNK OF ALCOHOL AND CIGARETTES.. we were told they couldn’t do anything about until the morning and were given a powerbank on 50% to “make do”. In the morning the same guy came back just as we were waking up LUCKILY WE WERE as he then proceeded to unlock the door and try to let himself in. Me and my boyfriend are 18 and were away for the first time together this was ABSOLUTELY TERRIFYING!!! Thank fuck we had put a chair against the door the night before other wise he would have actually entered the room. Utilities were disgusting!! Floor falling apart where open holes were made to make room for plumbing… the list goes on.

The staff weren't very welcoming, which was quite shocking to me, as someone from the hospitality industry it felt as if they were annoyed when you go to the desk to ask questions. The room quality was poor for the price, they didn't make the bed up on the second day, the duvet was just thrown over.
Breakfast was extremely basic and limited. Not enough waiting staff available for a fully booked breakfast room.
Overall a disappointing stay for my first visit to Cornwall.
Newquay Cornwall itself was lovely, I will definitely go back but will certainly not stay or recommend Barrowfield based on my experience.

The room is very dirty and the lights doesn’t work properly,the TV is not working,no air conditioning,stains all over the bedding’s and rugs,only one power point,not really worth what we paid for.

It’s a great journey for the hotel 🏨 excellent service staff 👍🙏🏻✨

Never

Everything, breakfast was cold every morning and tiny portions. Bed was incredibly uncomfortable and the room was far too hot as the windows didn't stay open and the only air flow was from a half broken fan covered in dust. For £1000 this was an awful experience. Many unpleasant guests, including one man walking around in his boxers being loud at 2am and staff really didn't seem that bothered.

Rooms are very outdated,very hot..
Balcony view wasn’t at all a view,could see in all the other rooms (wood was actually holding windows open on top floor). Poryer doesn’t let you in after 12,luckily I was there else my husband would not of got in.

Had to pay for parking overnight

Quality of the breakfast poor.

a lot of money for what it was ..
very hot in the rooms no air con
needs a lot of updating things broke ..
smelt of cigarettes very old fashioned ..
cost me a lot of money was disappointing

Very run down & dirty .bedrooms need updating . The bathroom window didn’t open & the shower was mouldy with hair blocking the drainage . Hair on the pillow.

I chose this hotel because it had on site parking. But there is only a handful of spaces and the parking is an absolute nightmare! If you come in the car then don’t bother!

The bed was tiny for a double, not fit for 1 average size people. Parking was expensive and carpark next door was £1.60 an hour where you charge £5 an hour, I asked staff at reception if parking was expensive and she said no. Facilities were dated. Long wait to be seated for breakfast and long queue for coffee.