Atrium Hotel, Trademark Collection by Wyndham

Hotels
•
Trademark
7 (2162 reviews)
656 East Drive , Miami , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Terrace
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
5.33
The reviews indicate significant complaints about cleanliness, with descriptions of dirty corridors and rooms.
Service
8.3
Mentioned as very accommodating and friendly, providing good customer service.
Location
8.34
Multiple mentions of good location, particularly for airport access.
Room Quality
6.79
Room size and comfort received mixed feedback; some found rooms tiny and cramped.
Amenities
7.32
Some amenities were noted positively, but on the whole, there were concerns about the lack of variety and comfort.
Value for Money
6.28
Feedback suggests that the price is high relative to the quality provided.
Food and Beverage
6.33
Breakfast options were described as limited and basic.
Overall Experience
7.3
Despite some negative aspects, overall experience averaged out to satisfactory for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:54

Property Description

Convenient Location
Free Shuttle Service
Comfortable Accommodations

Book your stay at Garden Hotel Miami Airport, Trademark Collection by Wyndham for a seamless and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Location

Guest Reviews

7
Based on 2162 reviews
Cleanliness: 5.33
Service: 8.3
Location: 8.34
Room Quality: 6.79
Amenities: 7.32
Value for Money: 6.28
Food and Beverage: 6.33
Overall Experience: 7.3
R
robin • family_with_children • cl
4
Cons:

Mucho olor a moo y umedad

2026-10-17 • via Nuitee
J
Juan Carlos • solo_traveller • us
3
Mucho por mejorar
Pros:

La cercanía con el arrepiento a menos de 10 minutos aprox y el trato que nos dieron fue bueno

Cons:

Mi experiencia en este hotel no fue satisfactoria. Durante mi estancia encontré una cucaracha de gran tamaño en el baño, la cual tuve que matar personalmente. Esta situación cambió por completo mi percepción sobre la limpieza y las condiciones de higiene del establecimiento.

Además, el hotel tiene una apariencia antigua y sus instalaciones reflejan falta de mantenimiento y cuidado. El baño era pequeño y la zona de la ducha demasiado reducida, lo que la hacía bastante incómoda.

Otro aspecto negativo fue el comedor, ya que es un espacio muy pequeño y poco cómodo, especialmente cuando hay varios huéspedes intentando comer al mismo tiempo.

En general, considero que el hotel necesita mejorar considerablemente la limpieza, el mantenimiento de sus instalaciones y la comodidad de sus espacios comunes. Mi experiencia estuvo por debajo de lo que esperaba de un alojamiento.

2026-10-16 • via Nuitee
H
Haussy • family_with_children • us
6
Pros:

I liked comforting bed.

Cons:

No elevator which is a negative for me. There is only 1 handicap room downstairs. When I have walk stairs my knees are not in good shape.

2026-10-16 • via Nuitee
A
ANTONIO • couple • es
6
Para dormir una noche.
Pros:

Cerca del aeropuerto, perfecto para pernoctar una noche

Cons:

En la recepción había un tipo joven comiéndose una bolsa de chips medio acostado en la silla. No nos dijo ni hola, es más, estoy seguro de que le molestó que llegáramos.

2026-10-15 • via Nuitee
V
Vitor • solo_traveller • us
10
2026-10-15 • via Nuitee
M
Monica Marin Giraldo • solo_traveller • co
10
Pros:

La ubicación, la atención

2026-10-13 • via Nuitee
S
Sebastián • solo_traveller • mx
4
2026-10-13 • via Nuitee
J
Juan • solo_traveller • us
7
Cons:

Esta muy mal que ofrezcan trasporte del aeropuerto al hotel y viceversa,y es mentira y luego sacan la excusa y digan que la van esta en mantenimiento

2026-10-12 • via Nuitee
A
Ancile • solo_traveller • us
4
Disappointing client relations and attention!
Pros:

Bed comfortable, clean rooms...

Cons:

Booked because it advertised as having an airport shuttle. there was none! And it appears there hadn't been any shuttle for several days. No advance notice given. No one at the front desk seemed too bothered, Poor service experience.

2026-10-11 • via Nuitee
L
Lissette • solo_traveller • us
2
Not staying here again
Pros:

Nothing

Cons:

Bad customers service o got there on Sunday October 4th the guy at front desk very dry was not nice, didn’t even greet me. Didn’t explain where the room was at all I had to go find it myself after like 5 min to figure out how the numbers worked

2026-10-10 • via Nuitee
N
Noraelin • couple • us
1
Dont stay here
Pros:

Location close to airport

Cons:

The photos dont look nothing like the property or rooms. Hotel had a smell including bed sheets. The bathroom was so small. Room doors were not close right I could see cracks through the door. The bathroom had an empty toilet paper roll. Which I question if it was even cleaned? I had my personal blanket with me and when I left the next day it smell bad like the hotel. The staff are not friendly at all. Customer service is a 2. Gentlemen just handed me a key. I was like where Im I going?? Room number elevator?? He seem bother by booking a room.

2026-10-09 • via Nuitee
M
Morgane • couple • mq
10
Super hôtel
Pros:

Bien placé, propre et personnel aimable,

2026-10-08 • via Nuitee
S
Starla • couple • us
6
Ok
Pros:

The food

Cons:

The room

2026-10-08 • via Nuitee
F
Fabian • solo_traveller • co
10
Sitio cómodo
Pros:

Es un sitio cómodo cerca al aeropuerto para estancias cortas

Cons:

En general todo bien

2026-10-07 • via Nuitee
D
Deyalis • couple • us
8
2026-10-07 • via Nuitee
D
Diana • family_with_children • es
9
Pros:

La habitación

Cons:

El desayuno un poco ligh

2026-09-18 • via Nuitee
A
Armel • solo_traveller • us
1
This place no good you be sunrise
Pros:

After I pay with my debit card 72 dollars plus tax where I get there their say I have to give 100 dollars done beside my card use was the only money left on my card I have to go out spend the whole night out night outside unfront a gas station my phone was discharge after flying another country my bad

Cons:

I get out even I pay with my card on booking and ask me 100 dollars more deposit is big abuse stay up outside in a gas station

2026-09-17 • via Nuitee
M
Manuel • solo_traveller • us
10
2026-09-17 • via Nuitee
M
Michel • couple • co
1
🚫PÉSIMO SERVICIO🚫
Pros:

Nothing.

Cons:

TERRIBLE SERVICE. When I arrived at the hotel they didn't let me in, they said that the room hadn't been paid for and I showed the counter staff the discount on my card and they still didn't let me in. Only until the next day did they write to me that the only thing I had to do was pay a deposit. They just didn't let me in. TERRIBLE SERVICE!!

2026-09-14 • via Nuitee
J
Johan • couple • co
3
Cons:

No me devolvieron el depósito de 100$

2026-09-13 • via Nuitee