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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Restaurant
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Heating
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Hiking
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Luggage storage
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Cycling
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Safety deposit box
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Horse riding
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Golf course
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Canoeing
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Special diet menus - on request
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Electric vehicle charging station
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Bike tours
Review Highlights
Categories
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Property Description
Charming 17th-Century Residence
Cottage Lodge Hotel, located in the picturesque Victorian village of Brockenhurst, offers a unique stay in a historic 17th-century building. The property's rich history and original features provide a charming and cozy atmosphere for guests to enjoy.
Comfortable Eco-Chic Rooms
With 16 comfortable hotel-style bedrooms, Cottage Lodge Hotel combines eco-friendly practices with chic design. Guests can relax in rooms equipped with modern amenities such as Smart TVs, tea/coffee making facilities, and ensuite bathrooms, ensuring a comfortable and convenient stay.
Ideal Location for Exploring
Situated in the heart of the New Forest National Park, guests can easily explore the beauty of the open forest just a short walk away. Whether enjoying a leisurely walk or opting for horse riding or bicycle hire in the village, there are plenty of opportunities to immerse yourself in nature.
Experience the charm of Cottage Lodge Hotel and book your stay for a memorable getaway.
Check-in:
Please note that reception closes for check-in at 20:00. Please let the hotel know your expected arrival time in the guest comments when making your reservation.
Reception is open from 08:00 to 20:00, the owners are available only for emergencies after 20:00.
If you check in after 20:00, Cottage Lodge will add additional costs to your bill.
Please note the Small Double Room has a restricted head height of 6-foot.
Noise:
Please note that due to its location, you may experience a little village noise.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Everything
Nothing
The breakfast was very good. Staff and service were very good, helpful polite and welcoming. The location was very good for visiting nearby attractions. The White Tails restaurant was also very good.
The room we had was very small with a very small bathroom. There were also some steep little stairs. You have to watch your head, rather a lot of low beams.
Lovely clean hotel. Perfect location. Breakfast was nice.
Good to have your own allocated parking space
The breakfast was all freshly sourced and tasty. The staff were very friendly and the room was clean, bright and really nicely furnished. Great location.
The very bouncy mattress.
The staff at the hotel, the room and the breakfast were all exceptional. Would definitely like a return visit.
Nothing
The welcome was very friendly, with scrummy cake. Our room was lovely and spacious. Large comfortable bed, with decent pillows. Nice bathroom, great shower and lovely big mirror! And a very handy bench, where we could lay out all our toiletries. On site parking, with an allocated space was much appreciated too. And a delicious freshly cooked breakfast. We had a lovely stay and would return.
Can't think of anything!
Breakfast, friendly staff
Location, friendly welcome, excellent breakfast
Nothing
Beautiful room perfect location, great breakfast. Would highly recommend Cottage Lodge Hotel for a stay in the New Forest. Will definitely be back 👍
N/a
Nice welcome by the staff. As our room was very hot due to it being an attic room the owner kindly brought a cool air fan which helped a little. Very comfortable large bed with good pillows
The attic room wasn't good as light woke us up at 5am - we had to keep the skylights open due to the heat so could close the blinds.A bit disappointed with the breakfast. My poached eggs were hard and the bread was factory sliced. Would have been nice to have a selection or just good local bakers bread. With so much fruit in season it would have been nice to have had some fresh strawberries rather than defrosted frozen compote. Also the yogurt wasn't the quality Greek style and meagre portion of honey and marmalade.
The room was very clean and the bed comfortable. The bathroom included shampoo and shower gel and and a hairdryer was available. There was an extensive breakfast menu with freshly cooked food.
We were allocated a personalised parking space in the car park
The kitchen ventilation extractor was close to the room which would start up at about 7am but this couldn't be avoided.
I chose this hotel because the reviews were so good. I think we had an unfortunate experience with our room, Verderers, as I could hear that other guests at breakfast were happy with their stay. The hotel is in a good position in the Forest and our welcome on arrival and the breakfast were excellent.
Our room, Verderers, on the ground floor, seemed damp and smelt musty throughout our 1 night stay. When I raised this the next morning, the manager apologized and said the dampness was due to previous guests having lots of very hot baths during a 5 night stay. Apparently a dehumidifier had been in our room as the dampness reading was so high. Although I accepted the account of the hot baths at the time, I am not sure it is the whole story as the paper beneath the paint on the outside wall was bubbling in parts - and felt damp to the touch. There were joss sticks in the room which I believe were probably to attempt to disguise the musty smell. The manager offered me a 20% refund which I felt was fair. However, nothing has been refunded to my credit card in the last 10 days and a chasing email has not been replied to.
As we are in the hospitality business ourselves we understand that things go wrong from time to time. It is the manner in which incidents are dealt with that is important. I don’t feel that promising a partial refund but then not delivering it was a good response.
As stated above, our unfortunate experience in that bedroom need not necessarily detract from other guests positive reports of comfort in other rooms.
The staff was lovely, the hotel itself was very cute and very well located. The breakfast was fresh and nice.
For the price of one night being close to 200£ I was expecting a slightly bigger room and AC, the value for money isn’t amazing. However it’s still a very cute place and I’d still recommend it to people as it’s very well located and well kept.
Excellent breakfast. Comfortable room. Perfect location. I had a great stay.
Nothing
Excellent breakfast, great location and very friendly staff.
Our room had a very small bathroom and anyone over 5ft11 would struggle to stand up in the shower. Room was small, and we couldn't plug kettle in without putting it on an upturned bin on the floor. Road outside pretty noisy.
We had our own little front door with seating area outside as we were around the back. The room was lovely and clean as was the main hotel. I loved the named parking spot and the snug area. It was also in a great location and the staff were lovely.
We loved everything about it - nothing to dislike.
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