Apex Waterloo Place Hotel

Hotels
Apex Hotels
8.8 (6494 reviews)
23-27 Waterloo Place , Edinburgh , gb

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean facilities
Comfortable rooms
Cons:
Mold in bathroom
Inconsistent bar service
Beds not great

Categories

Cleanliness
8.2
There were mentions of cleanliness but also some concerns about mold in the bathroom area.
Service
9.2
Staff were very accommodating, particularly Duty Manager Anastasia Yarovaya, who received special mention for being helpful.
Location
9.2
The hotel is perfectly located with easy access to key attractions and transport.
Room Quality
8.7
Rooms were described as comfortable, though there was a comment about the beds not being great.
Amenities
8.7
Amenities were generally regarded as great, although the spa and gym are small.
Value for Money
8.7
Some reviews hinted that it felt a bit pricey but overall satisfactory for the experience.
Food and Beverage
8.7
Breakfast and dinner were highlighted as very good, with positive mentions of the bar.
Overall Experience
9
Overall, guests expressed high satisfaction with their stay and recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:09

Property Description

Luxurious 4-Star Stay in the Heart of Edinburgh

Stylish Spa and Wellness Amenities: Indulge in the hotel's spa, swimming pool, sauna, and steam room for a truly relaxing experience.

Award-Winning Dining Experience: Enjoy traditional Scottish cuisine at Elliot's restaurant, set in a charming ambiance with fine wines and spirits.

Convenient Location: Located just off Princes Street, minutes away from historic landmarks like the Royal Mile and Edinburgh Castle, with easy access to the Waverley Railway Station.

Experience luxury, relaxation, and fine dining at Apex Waterloo Place - book your stay now.

Important information:

Guests are offered a discount at the Q Park Multi story car park on Greenside Row if they book online in advance.

If you have made a nonrefundable booking, Apex will send a secure link via email and SMS, if a valid mobile number has been provided. Please complete the pre-payment using this secure link. This link is only valid for 24 hours, if payment is not received within this time, your reservation will be canceled.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 27 per day.

Location

Guest Reviews

8.8
Based on 6494 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
B
bethe842 Family
10
Great hotel in a great location
Pros:

The hotel is in a great location. Only a 10 minute walk to the Royal Mile and very close to buses that will take you to Craigmillar Castle and Rosslyn Chapel.
The hotel rooms are a good size and are very clean and comfortable. Get the breakfast. It is a great value and includes a buffet plus a hot entree off of the menu.

2026-05-16 via Tripadvisor
P
petsmar Couples Inverness, Scottish Highlands, Scotland
10
Enjoyable stay
Pros:

A lovely centrally situated hotel. The rooms are large and the bed very comfortable. There is air conditioning or you can open the windows if you wish. Bathroom and bedroom clean. Only downside was then sofa in our room was rather tatty and uncomfortable but we were offered a change of room or an alternative chair. We opted for the chair.. The staff were all friendly and helpful. Breakfast had a good choice of continental and cooked buffet or order from a menu. A delightful surprise was a bottle of Prosecco for my birthday. We didn’t dine in as we were meeting up with family and friends in the evenings. The pool and sauna was nice for a relaxing time. This was our 2nd stay and we will be back.

2026-05-16 via Tripadvisor
D
Dulce Rosilene extended_group br
10
Excepcional!
Pros:

Hotel maravilhoso! Quarto muito confortável, espaçoso e limpo! Localização excelente! Atendimento impecável das recepcionistas que nos atenderam! Gostamos de tudo! Só lamentamos não ter ficado mais tempo!

2026-05-16 via Nuitee
T
Tomomi extended_group jp
7
Pros:

ロケーションが良かったです

Cons:

バスタブや、コップなどに埃やゴミが残っていて気になりました

2026-05-16 via Nuitee
S
Sandrine solo_traveller be
9
2026-05-16 via Nuitee
R
Rodriguez Olmo solo_traveller us
10
2026-05-16 via Nuitee
R
Rhonda solo_traveller au
7
Pros:

Location

2026-05-15 via Nuitee
C
Corbin couple us
10
2026-05-15 via Nuitee
J
Judy solo_traveller au
8
Pros:

Great location.

Cons:

Elevators were slow moving. Quickest to take stairs

2026-05-15 via Nuitee
J
J solo_traveller nl
8
Prima hotel
Pros:

De lokatie en de kamer.

Cons:

Het diner. Heel erg duur en echt niet goed.

2026-05-15 via Nuitee
L
Lynda solo_traveller us
9
Highly recommend this hotel.
Pros:

Everything - room was clean and comfortable, staff was excellent, breakfast was delicious, bar area was great, and location was ideal.

Cons:

1 elevator was broken all 3 days

2026-05-15 via Nuitee
F
FRANK solo_traveller it
9
2026-05-14 via Nuitee
K
Kali couple gb
10
This was my second stay at the Apex Waterloo - I loved my first stay and this one was even better. Many thanks to all th
Pros:

Friendly staff, fabulous room and hotel in really good location .

Cons:

Not applicable

2026-05-14 via Nuitee
S
Svitlana solo_traveller pt
9
Pros:

Localização, tamanho do quarto é bastante grande , cama grande e confortável.

Cons:

Casa de banho podia ser mais moderna e podiam ter renovado. Via se algumas falhas na parede de duche. Corredor feio . Para hotel que se designa Palace podia ser mais requintado.

2026-05-14 via Nuitee
A
Akari solo_traveller jp
10
エディンバラの素敵な宿
Pros:

レベル2のフロアだったため景色はなく、空調の調整も出来なかったがベッドルームとバスルーム、アメニティ全てクオリティが高く予想以上に最高の滞在となった。
チェックインをしてくれたレセプションの女性スタッフの対応も素敵だった。
私の重いスーツケースをエレベーター前まで運んでくれて感謝しかない。

2026-05-14 via Nuitee
M
Mehmet Mustafa couple tr
8
2026-05-14 via Nuitee
D
Dennis solo_traveller gb
9
Pros:

Great location. Clean and comfortable hotel. Plenty of choices and relaxed atmosphere at breakfast. Friendly staff.

Cons:

The window in our room wasn't easy to close. I was able to do it but it was fiddly.

2026-05-14 via Nuitee
J
Jerry22131 Couples
8
Classy hotel
Pros:

This is a classy hotel with welcoming staff. The rooms were clean and spacious. However, since it is on a busy main road it would not suit light sleepers. The restaurant food was of a high standard, but not cheap. Downsides: Breakfasts can be chaotic, better just to use the buffet as service can be somewhat haphazard. Also, one of the two lifts was out of action for the whole of our stay. The armchair in our bedroom had seen better days.

2026-05-13 via Tripadvisor
B
babis.- solo_traveller gr
10
Pros:

Εξαιρετικό σε όλα.

2026-05-13 via Nuitee
V
Valerie family_with_children be
7
Pros:

Bonne situation par rapport à la ville, chambre spacieuse, piscine et spa correct

Cons:

Situation bruyante, température froide dans la chambre et ce malgré l'augmentation de la température au thermostat, celui-ci semblait bloqué, petit déjeuner limite dans le choix, accueil peu chaleureux, la qualité du nettoyage de la chambre déclinait au fil des jours

2026-05-13 via Nuitee