Apex Waterloo Place Hotel

Hotels
Apex Hotels
8.8 (6680 reviews)
23-27 Waterloo Place , Edinburgh , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean facilities
Comfortable rooms
Cons:
Mold in bathroom
Inconsistent bar service
Beds not great

Categories

Cleanliness
8.2
There were mentions of cleanliness but also some concerns about mold in the bathroom area.
Service
9.2
Staff were very accommodating, particularly Duty Manager Anastasia Yarovaya, who received special mention for being helpful.
Location
9.2
The hotel is perfectly located with easy access to key attractions and transport.
Room Quality
8.7
Rooms were described as comfortable, though there was a comment about the beds not being great.
Amenities
8.7
Amenities were generally regarded as great, although the spa and gym are small.
Value for Money
8.7
Some reviews hinted that it felt a bit pricey but overall satisfactory for the experience.
Food and Beverage
8.7
Breakfast and dinner were highlighted as very good, with positive mentions of the bar.
Overall Experience
9
Overall, guests expressed high satisfaction with their stay and recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:09

Property Description

Luxurious 4-Star Stay in the Heart of Edinburgh

Stylish Spa and Wellness Amenities: Indulge in the hotel's spa, swimming pool, sauna, and steam room for a truly relaxing experience.

Award-Winning Dining Experience: Enjoy traditional Scottish cuisine at Elliot's restaurant, set in a charming ambiance with fine wines and spirits.

Convenient Location: Located just off Princes Street, minutes away from historic landmarks like the Royal Mile and Edinburgh Castle, with easy access to the Waverley Railway Station.

Experience luxury, relaxation, and fine dining at Apex Waterloo Place - book your stay now.

Important information:

Guests are offered a discount at the Q Park Multi storey car park on Greenside Row if they book online in advance.
Recognised with the Tripadvisor Travellers’ Choice Award 2026, placing us among the top-rated properties based on guest reviews worldwide.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 27 per day.

Location

Guest Reviews

8.8
Based on 6680 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
L
Laura solo_traveller gb
8
2026-07-04 via Nuitee
P
Pam couple ca
10
Lovely hotel with a great location!
Pros:

Everyone was so kind, and went out of their way to make our stay great!

Cons:

There was only one working elevator.

2026-07-04 via Nuitee
K
Khalid couple om
10
Wonderful
Pros:

Cleanses

Cons:

Close to the city

2026-07-04 via Nuitee
R
Ricardo extended_group es
8
Todo bien
Pros:

En un sitio privilegiado del centro.

2026-07-03 via Nuitee
M
María Isabel solo_traveller es
9
2026-07-03 via Nuitee
F
FIRAT solo_traveller tr
10
2026-07-02 via Nuitee
T
Tracey couple gb
9
Excellent spa weekend
Pros:

short walk from train station, central location, lovely friendly helpful staff. Excellent facilities. Delicious breakfast with a vast choice. Room and bathroom, great size.

Cons:

Needed longer hanging space in wardrobe

2026-07-02 via Nuitee
L
Leszek couple pl
6
Could have been a lot better
Pros:

Location was excellent. The room was spacious. Not enough electrical sockets though

Cons:

The reception staff were incompetent, info about facilities etc. provided was not sufficient Only one lift for a huge hotel

2026-07-01 via Nuitee
E
Evelyn solo_traveller gb
10
Pros:

The hotel was fabulous & the location was great

Cons:

Nothing

2026-07-01 via Nuitee
D
Darcy family_with_children us
10
2026-07-01 via Nuitee
V
Victoria family_with_children gb
10
Pros:

Everything was great

2026-07-01 via Nuitee
A
Alptekin solo_traveller tr
9
2026-07-01 via Nuitee
D
Denise family_with_children us
10
2026-07-01 via Nuitee
J
Jonsdottir solo_traveller is
9
2026-07-01 via Nuitee
S
Sooty solo_traveller au
8
Pros:

Location to all things tourist, especially the hop on hop off bus, shopping and eating outlets.

Cons:

Only one lift operational, meaning long waits if busy. When room was refreshed somethings were missed

2026-06-30 via Nuitee
M
Mary Susan couple us
10
2026-06-30 via Nuitee
C
Charlie couple gb
8
Very cool room and would stay again…once it’s refurbished
Pros:

Excellent Location, Very quirky layout and Lovely bar!

Cons:

For the price, the room wasn’t very well detailed. Big paint scuffs, black in the silicone, old windows didn’t look great and ceiling rooflight clearly had water damage which hasn’t been fully repaired. Nothing overly bad, but for the costs of it, it could have been presented better.

2026-06-30 via Nuitee
J
John couple gb
9
Short break
Pros:

Central location very close to everything.

Cons:

Only 1 lift working and room on second no view

2026-06-30 via Nuitee
Y
Yolande solo_traveller fr
9
Trte de 7 h a 22 heurezite
Pros:

Hotel moderne surtout bien situé et confortable, petit déjeuner correct. Piscine ouverte dès 7 heures et jusqu'à 22 heures

Cons:

Chambres sans personnalité comme ce genre d hotel. Rapport qualite/prix mais prix du marché à édimbourg !

2026-06-29 via Nuitee
M
Mingyue solo_traveller gb
4
Pros:

Location is amazing

Cons:

My room was on the ground floor and it’s very loud - a lot of people in and out at night

2026-06-29 via Nuitee