Holiday Inn Bern Westside by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (2508 reviews)
Riedbachstrasse 96 , Bern , ch
+41 31 985 24 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good quality food
Cons:
Issues with room heating
Poor service reception
High prices for parking

Categories

Cleanliness
7.76
Mention of cleanliness being a positive aspect in some reviews, but also mention of deteriorating state of furniture suggests issues.
Service
8.73
Positive mentions of helpful and friendly staff, but issues with reception service noted.
Location
9.27
Repeated positive mentions of excellent location, great transport links.
Room Quality
7.22
Mixed feedback with complaints about heating and old furniture.
Amenities
8.25
Good amenities mentioned, though some specific features like fridge were lacking.
Value for Money
7.71
Concerns about high prices versus the quality of service.
Food and Beverage
9.26
Strongly positive feedback on breakfast and dining experiences.
Overall Experience
8.23
Overall positive sentiment but some significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:42

Property Description

Luxurious Accommodations
The Holiday Inn Bern-Westside offers air-conditioned rooms with free WiFi, ensuring a comfortable and connected stay for all guests.

Convenient Amenities
As part of the Westside Shopping Centre, guests have access to a food court, cinema, and sports facilities, providing entertainment and leisure options just steps away from their rooms.

Culinary Delights
Indulge in local cuisine and delectable Toblerone desserts at the hotel's restaurant with a terrace, or unwind at the lounge bar for a relaxing evening.

Experience the perfect blend of comfort, convenience, and culinary delights at Holiday Inn Bern-Westside. Book now for an unforgettable stay!

Important information:

Please note that on the day of the arrival, the booking confirmation is also valid as a public transport ticket, including a transfer from Bern Airport.

Please note that:
The access to the Bernaqua will be charged with following prices:
0-5 years free
6-12 years 5 CHF per children
13-99 10 CHF per personSwimming pool: Closed from Mon, Aug 24, 2026 until Fri, Sep 4, 2026
Swimming pool: Closed from Mon, Aug 24, 2026 until Fri, Sep 4, 2026
Swimming pool: Closed from Mon, Aug 24, 2026 until Fri, Sep 4, 2026
Spa/wellness center is closed from 2026-09-04 until 2026-08-24
Sauna is closed from 2026-09-04 until 2026-08-24
Fitness center is closed from 2026-09-04 until 2026-08-24
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Location

Guest Reviews

8.3
Based on 2508 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 9.26
Overall Experience: 8.23
N
Nyphaphone • couple • fr
9
Rien à dire de spécial - c’est bien
Pros:

Accueil - renseignements - facile pour le garer - commerces à proximité - propreté - professionnalisme

Cons:

Un peu excentré

2026-08-15 • via Nuitee
T
Tamara • family_with_children • si
10
Was nice, sweet and short, cosy hotel
Pros:

Great spa, cosy beds, nice shopping center…

Cons:

Bit expensive, extra cost for a spa, not so cheap breakfast (should be in the price)

2026-08-15 • via Nuitee
K
Katharina • solo_traveller • de
7
Pros:

Sehr sauber, sehr freundliches kompetentes Personal

Cons:

Es war alles sehr gut

2026-08-15 • via Nuitee
K
Kirsten • solo_traveller • ca
10
2026-08-15 • via Nuitee
F
Fatma • family_with_children • qa
10
بخصووص النظافه كان فوق توقعي
2026-08-14 • via Nuitee
I
Ivan • couple • ch
8
2026-08-14 • via Nuitee
C
Claudia • couple • ch
9
2026-08-14 • via Nuitee
R
Ricardo • couple • es
5
Por el precio esperaba algo mejor
Pros:

buena ubicación

Cons:

Desayuno escaso, casi nunca hay plazas de parking libres, solo dejaban 1 toalla de manos y 1 toalla de ducha para una habitación de 2 personas

2026-08-14 • via Nuitee
D
Diane • solo_traveller • ch
8
2026-08-13 • via Nuitee
O
orhan • family_with_children • nl
8
2026-08-12 • via Nuitee
S
sarah • family_with_children • ch
10
Pros:

Personnel accueillant et disponible
Parking disponible
Communication lors de notre arrivée
Chambre propre et confortable
Bernaqua dans le centre commercial


Nous avons déjà séjourner plusieurs fois dans cet établissement jamais déçu.

Je tenais également les remercier pour l'attention pour les 10 ans de notre fille

2026-08-11 • via Nuitee
D
dorle • couple • us
8
Pros:

They need an elevator in the older part

2026-08-11 • via Nuitee
H
Hardik • family_with_children • dk
1
Pros:

Just Location

Cons:

Not up to the standards.

2026-08-11 • via Nuitee
L
LUKASZ • family_with_children • us
10
2026-08-11 • via Nuitee
S
Simone • family_with_children • ch
7
2026-08-10 • via Nuitee
D
Diana • solo_traveller • ch
10
Pros:

Closeness to Frauenkappelen

2026-08-09 • via Nuitee
I
Imran • solo_traveller • us
10
Pros:

Proximity to tram and easy access to bern city center yet quiet. Next to mall and restaurants.

Cons:

No laundry onsite.

2026-08-08 • via Nuitee
D
Diana • solo_traveller • ch
10
2026-08-08 • via Nuitee
E
Emmanouela • extended_group • ch
9
2026-08-08 • via Nuitee
J
Jeannette • couple • ch
8
Sehr schön gerne wieder.
Pros:

Gut gelegen. Frühstücksbuffet super.

Cons:

Kleine Menukarte im Hotel selber

2026-08-07 • via Nuitee