Holiday Inn Bern Westside by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (2419 reviews)
Riedbachstrasse 96 , Bern , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good quality food
Cons:
Issues with room heating
Poor service reception
High prices for parking

Categories

Cleanliness
7.76
Mention of cleanliness being a positive aspect in some reviews, but also mention of deteriorating state of furniture suggests issues.
Service
8.73
Positive mentions of helpful and friendly staff, but issues with reception service noted.
Location
9.27
Repeated positive mentions of excellent location, great transport links.
Room Quality
7.22
Mixed feedback with complaints about heating and old furniture.
Amenities
8.25
Good amenities mentioned, though some specific features like fridge were lacking.
Value for Money
7.71
Concerns about high prices versus the quality of service.
Food and Beverage
9.26
Strongly positive feedback on breakfast and dining experiences.
Overall Experience
8.23
Overall positive sentiment but some significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:42

Property Description

Luxurious Accommodations
The Holiday Inn Bern-Westside offers air-conditioned rooms with free WiFi, ensuring a comfortable and connected stay for all guests.

Convenient Amenities
As part of the Westside Shopping Centre, guests have access to a food court, cinema, and sports facilities, providing entertainment and leisure options just steps away from their rooms.

Culinary Delights
Indulge in local cuisine and delectable Toblerone desserts at the hotel's restaurant with a terrace, or unwind at the lounge bar for a relaxing evening.

Experience the perfect blend of comfort, convenience, and culinary delights at Holiday Inn Bern-Westside. Book now for an unforgettable stay!

Important information:

Please note that on the day of the arrival, the booking confirmation is also valid as a public transport ticket, including a transfer from Bern Airport.

Please note that:
The access to the Bernaqua will be charged with following prices:
0-5 years free
6-12 years 5 CHF per children
13-99 10 CHF per person
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 4 years old to 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2419 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 9.26
Overall Experience: 8.23
G
Gion • family_with_children • ch
8
Wunderbar
Pros:

Tolle Zimmer, super Frühstück, 1A Lage

Cons:

-

2026-06-13 • via Nuitee
A
A.C.B. • solo_traveller • nl
8
Pros:

Dichtbij een mega mall

Cons:

Nvt

2026-06-13 • via Nuitee
A
Alexandra • family_with_children • ch
7
Pros:

Not too far from city center

Cons:

Bedroom decoration and breakfast buffet was out of warm dishes like eggs for a while

2026-06-13 • via Nuitee
A
Andreas • family_with_children • ch
7
Einfaches, sauberes Hotel
Pros:

Das Frühstück ist wirklich super das Zimmer ist einfach aber sauber, für eine Nacht finde ich das eine super Unterkunft an Top Lage mit Einkaufscenter Sportmöglichkeiten und man kann sogar für günstig durch Hotel in Schwimmbad vor Ort gehen.

Cons:

Wie gesagt, ich kann nichts Negatives sagen, für diese Hotelkategorie völlig in Ordnung

2026-06-10 • via Nuitee
A
Albert • couple • ch
7
Top Lage mit super Frühstück, aber mit versteckten Zusatzkosten.
Pros:

Super Lage direkt an der Autobahn.
Vergünstigter Eintritt ins Bernaqua.
Sehr freundliches Personal

Cons:

Unverschämte Preise fürs Parking und Frühstück.
Zimmer war laut, man hörte die Lüftung und die Autobahn.

2026-06-07 • via Nuitee
C
Clodisch • solo_traveller • ch
10
Pros:

Posizione perfetta! Servita stupendamente dai servizi pubblici

Cons:

Niente

2026-06-07 • via Nuitee
F
Fiona • family_with_children • ch
7
Pros:

Sehr kinderfreundlich, super Angebote fürs Aquabern, sehr gutes Essen, tolle Lage wenn man nicht mitten in der Stadt sein möchte.

Cons:

Da ich meinen Ausweis nicht dabei hatte, wurde ich sehr unfreundlich empfangen.
Die Autobahn ist ziemlich laut, wenn man das Fenster offen hat.
Das Zimmer ist etwas veraltet.

2026-06-07 • via Nuitee
S
Samanta • solo_traveller • ch
10
2026-06-07 • via Nuitee
C
Claudia • family_with_children • it
7
2026-06-02 • via Nuitee
K
Kumrije • solo_traveller • ch
10
Pros:

Toutes

Cons:

Le fait que ont payé séparément Les piscines

2026-06-01 • via Nuitee
A
AKBAŞ • couple • tr
10
2026-05-31 • via Nuitee
N
Nathalie • extended_group • ch
8
2026-05-27 • via Nuitee
T
Tim • couple • gr
9
Comfortable hotel close to Bern
Pros:

Modern, clean, very comfortable. Perfect base during our roadtrip from which we explored Bern. Close enough to the city. Breakfast was very good, rooms comfortable and we used the gym which was great. Also nice that they offer free public transport tickets to the city.

Cons:

It’s quite pricy, but in line with Swiss standards.

2026-05-27 • via Nuitee
Y
Yassin • solo_traveller • ch
10
Top Preis-Leistung mit Bonus Angebot für Bernaqua
Pros:

Alles in allem für diesen Preis bekommt man wirklich top Leistung. Vor allem wenn man gerne ins Bernaqua geht, sich ein Wochenende Auszeit und Entspannung gönnen möchte, eignet sich dieses Hotel super.

Cons:

Die Dusche hatte keine Tür zum sichergehen, dass das Wasser nicht raus geht, aber das ist ein minimales Problem. Leider kein Mini Kühlschrank.

2026-05-26 • via Nuitee
C
carmen • solo_traveller • ch
8
2026-05-23 • via Nuitee
C
Christina • couple • ch
10
2026-05-21 • via Nuitee
A
Adeline • couple • ch
9
2026-05-21 • via Nuitee
D
dideldamer • solo_traveller • ch
8
2026-05-18 • via Nuitee
E
Edith • family_with_children • ch
9
Toll!!!
Pros:

Das Personal war sehr nett und aufmerksam.

2026-05-16 • via Nuitee
R
Ramon • solo_traveller • ch
9
2026-05-15 • via Nuitee