Holiday Inn Bern Westside by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (2537 reviews)
Riedbachstrasse 96 , Bern , CH
+41 31 985 24 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good quality food
Cons:
Issues with room heating
Poor service reception
High prices for parking

Categories

Cleanliness
7.76
Mention of cleanliness being a positive aspect in some reviews, but also mention of deteriorating state of furniture suggests issues.
Service
8.73
Positive mentions of helpful and friendly staff, but issues with reception service noted.
Location
9.27
Repeated positive mentions of excellent location, great transport links.
Room Quality
7.22
Mixed feedback with complaints about heating and old furniture.
Amenities
8.25
Good amenities mentioned, though some specific features like fridge were lacking.
Value for Money
7.71
Concerns about high prices versus the quality of service.
Food and Beverage
9.26
Strongly positive feedback on breakfast and dining experiences.
Overall Experience
8.23
Overall positive sentiment but some significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:42

Property Description

Luxurious Accommodations
The Holiday Inn Bern-Westside offers air-conditioned rooms with free WiFi, ensuring a comfortable and connected stay for all guests.

Convenient Amenities
As part of the Westside Shopping Centre, guests have access to a food court, cinema, and sports facilities, providing entertainment and leisure options just steps away from their rooms.

Culinary Delights
Indulge in local cuisine and delectable Toblerone desserts at the hotel's restaurant with a terrace, or unwind at the lounge bar for a relaxing evening.

Experience the perfect blend of comfort, convenience, and culinary delights at Holiday Inn Bern-Westside. Book now for an unforgettable stay!

Important information:

Please note that on the day of the arrival, the booking confirmation is also valid as a public transport ticket, including a transfer from Bern Airport.

Please note that:
The access to the Bernaqua will be charged with following prices:
0-5 years free
6-12 years 5 CHF per children
13-99 10 CHF per personSwimming pool: Closed from Mon, Aug 24, 2026 until Fri, Sep 4, 2026
Swimming pool: Closed from Mon, Aug 24, 2026 until Fri, Sep 4, 2026
Swimming pool: Closed from Mon, Aug 24, 2026 until Fri, Sep 4, 2026
Spa/wellness center is closed from 2026-09-04 until 2026-08-24
Sauna is closed from 2026-09-04 until 2026-08-24
Fitness center is closed from 2026-09-04 until 2026-08-24
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Location

Guest Reviews

8.3
Based on 2537 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 9.26
Overall Experience: 8.23
J
Julien • family_with_children • ch
10
2026-10-14 • via Nuitee
R
Raffaele • couple • it
8
2026-10-14 • via Nuitee
Y
Yulia • couple • ch
8
2026-10-12 • via Nuitee
G
Géraldine • solo_traveller • ch
9
Pros:

La propreté, la décoration d'intérieur et tout de façon générale.

Cons:

Il y a 1-2 personnes un peu moins accueillantes, mais comme partout. C'est dommage qu'il faille payer un surplus pour aller aux bains. Avant ce n'était pas le cas.

2026-10-12 • via Nuitee
T
Thomas • solo_traveller • ch
8
Cons:

Es waren leider 2 Einzelbetten im Zimmer. Und die Matratze war mir zu weich.

2026-10-12 • via Nuitee
J
Jeannette • couple • ch
8
Schöner Aufenthalt
Pros:

Hotel sehr schön

Cons:

Preise überteuert

2026-10-11 • via Nuitee
E
Eduardo Conrado • solo_traveller • br
9
Um bom local de base na Suíça.
Pros:

Localização, café da manhã e acomodações

Cons:

O café da manhã não estar incluso na estadia. Falta de frigobar no quarto.

2026-10-10 • via Nuitee
H
Helmut • couple • at
9
Perfekte Lage auf der Durchreise
Pros:

Die Lage in der Nähe der Autobahn ist optimal. Man ist in weniger als 10 Minuten in der großzügigen und hellen Tiefgarage, und noch schneller wieder an der Autobahn. Trotzdem haben wir keinen Lärm gemerkt.

2026-10-10 • via Nuitee
F
Faisal • extended_group • kw
9
Excellent hotel , cooperative staff, nice location and parking
Pros:

I like the location it’s perfect in the Mall and the views of the rooms are calming, The staff are excellent in front desk and restaurant , I like the cleanliness of the hotel and the parking place is convenient

Cons:

Really i didn’t like the bread in the breakfast its too hard all the different kinds of bread are hard, we had to eat croissants instead ,the rest of breakfast is great , the laundry took few days to finish , but i will still come back to the hotel hoping for the bread to be softer next time

2026-10-10 • via Nuitee
S
Samira • family_with_children • ch
9
2026-10-10 • via Nuitee
M
michel • family_with_children • fr
8
2026-10-09 • via Nuitee
H
hamodi • solo_traveller • il
8
2026-10-09 • via Nuitee
M
Michela • couple • ch
7
Buono
Pros:

La posizione
Il commerciale accanto e il parco acquatico

Cons:

Una persona alla reception poco cordiale all’arrivo (maschio)

2026-10-08 • via Nuitee
A
Abdullah • extended_group • kw
7
2026-10-08 • via Nuitee
A
Ana • solo_traveller • ch
4
2026-10-07 • via Nuitee
P
Pavan • couple • gb
10
2026-10-07 • via Nuitee
V
Veronika • extended_group • ch
8
2026-09-16 • via Nuitee
S
Scott • solo_traveller • us
9
2026-09-14 • via Nuitee
S
Schneider-Mmari • couple • ch
7
Pros:

Service was amazing 👏 🤩 I was able to change to another Room. Coffee , Tee and Drinking water you offered

Cons:

Flexibility

2026-09-14 • via Nuitee
M
Mina • couple • de
8
2026-09-14 • via Nuitee