Holiday Inn Bern Westside by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (2467 reviews)
Riedbachstrasse 96 , Bern , ch
+41 31 985 24 00

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good quality food
Cons:
Issues with room heating
Poor service reception
High prices for parking

Categories

Cleanliness
7.76
Mention of cleanliness being a positive aspect in some reviews, but also mention of deteriorating state of furniture suggests issues.
Service
8.73
Positive mentions of helpful and friendly staff, but issues with reception service noted.
Location
9.27
Repeated positive mentions of excellent location, great transport links.
Room Quality
7.22
Mixed feedback with complaints about heating and old furniture.
Amenities
8.25
Good amenities mentioned, though some specific features like fridge were lacking.
Value for Money
7.71
Concerns about high prices versus the quality of service.
Food and Beverage
9.26
Strongly positive feedback on breakfast and dining experiences.
Overall Experience
8.23
Overall positive sentiment but some significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:42

Property Description

Luxurious Accommodations
The Holiday Inn Bern-Westside offers air-conditioned rooms with free WiFi, ensuring a comfortable and connected stay for all guests.

Convenient Amenities
As part of the Westside Shopping Centre, guests have access to a food court, cinema, and sports facilities, providing entertainment and leisure options just steps away from their rooms.

Culinary Delights
Indulge in local cuisine and delectable Toblerone desserts at the hotel's restaurant with a terrace, or unwind at the lounge bar for a relaxing evening.

Experience the perfect blend of comfort, convenience, and culinary delights at Holiday Inn Bern-Westside. Book now for an unforgettable stay!

Important information:

Please note that on the day of the arrival, the booking confirmation is also valid as a public transport ticket, including a transfer from Bern Airport.

Please note that:
The access to the Bernaqua will be charged with following prices:
0-5 years free
6-12 years 5 CHF per children
13-99 10 CHF per person
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 4 years old to 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2467 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 9.26
Overall Experience: 8.23
A
Antonio • solo_traveller • ch
2
Pros:

L'unica cosa buona è che è praticamente attaccato alla stazione nessun altro vantaggio....

Cons:

Che praticamente è una truffa questo è un ostello non un 4 stelle letto scomodo ristorante a malapena passabile nessun servizio offerto o meglio i pochi servizi offerti sono estremamente costosi e di scarsissima qualità. Conclusione non lo consiglierei a nessuno a meno che tu non abbia soldi da buttare.

2026-07-25 • via Nuitee
E
Enza • family_with_children • ch
5
Pour une nuit ça suffit
Pros:

Le fait qu’il soit à l’intérieur du centre commercial

Cons:

La propreté

2026-07-25 • via Nuitee
C
Cedric • solo_traveller • ch
6
2026-07-25 • via Nuitee
B
Bhuwan • family_with_children • dk
7
Good
Cons:

Swimmingpool was not in the hotel but in the supermarket market. Swimming pool was the reason switched the hotel that day . My kids got disappointed and so do I . Rest was ok 👍

2026-07-23 • via Nuitee
B
Benoît • family_with_children • ch
8
2026-07-23 • via Nuitee
B
Badar • solo_traveller • om
9
2026-07-21 • via Nuitee
M
Malik Asif Iqbal • solo_traveller • dk
6
2026-07-20 • via Nuitee
J
Jean-Baptiste • couple • ch
8
2026-07-19 • via Nuitee
B
Barbara • family_with_children • ch
5
Pros:

Gute Lage
Bernaqua

Cons:

Sauberkeit (auch keine wirkliche Verbesserung nach Reklamation)

2026-07-19 • via Nuitee
S
SAEED • family_with_children • ae
10
2026-07-17 • via Nuitee
S
Salih • family_with_children • tr
7
Bern ile arası biraz var merkeze yakın olanları deneyin derim
Cons:

Otopark kendilerine ait olmasına rağmen ücretli

2026-07-16 • via Nuitee
M
Mohammad Azadur • family_with_children • sg
9
Good clean and well organised and with good staffs.
Pros:

Clean and organised

Cons:

None

2026-07-16 • via Nuitee
H
Hakan • family_with_children • tr
8
keyfli bir tatil
Pros:

çok iyiydi

Cons:

fiyat biraz yüksek

2026-07-16 • via Nuitee
L
Leif • couple • ch
8
2026-07-15 • via Nuitee
S
Sanha • couple • fr
1
2026-07-15 • via Nuitee
E
ERIC • solo_traveller • fr
10
Hotel magnifique !
Pros:

Emplacement, transport, équipement, propreté, personnel au top !! Parfait pour aller visiter berne et les environs.
Un immense centre commercial a proximité, plein de restaurants, pas besoin de prendre la voiture tout est a proximité. Centre aquatique avec accès a prix mini, vraiment top !!
Transport en commun devant l'hôtel, badge d'accès inclus dans le séjour, PARFAIT !

Cons:

Rien !!

2026-07-15 • via Nuitee
S
Stephane • solo_traveller • fr
9
2026-07-12 • via Nuitee
A
Adil • family_with_children • it
5
Le personnels est professionnel
Pros:

Le personnel

Cons:

Pas de frigo .
Trop cher pour l’emplacement et les services
Chambre très petite pour une famille de 3 personnes
Petit déjeuner trop chère
Perkins payant et trop chère

2026-07-12 • via Nuitee
A
Alain • couple • ch
10
2026-07-12 • via Nuitee
P
Pedrosa • solo_traveller • ch
9
2026-07-11 • via Nuitee