Staybridge Suites Harrisburg-Hershey by IHG

Hotels
•
Staybridge Suites
8.5 (589 reviews)
920 Wildwood Park Drive , Harrisburg , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent location/proximity to event venues
Friendly and accommodating staff
Good breakfast with variety
Spacious, updated rooms with kitchenettes
Outdoor gazebo/grilling area
Cons:
Room cleanliness issues (mold, grime, debris)
Pool appeared cloudy/filmy and unclean
Maintenance problems (broken ottoman leg, toilet paper holder, incomplete toilet seat)
Pull-out couch uncomfortable
Low shower water pressure/temperature issues

Categories

Cleanliness
6.5
Mixed signals: several guests praised clean rooms, but a prominent report of mold in the shower, grime, debris on the floor and a cloudy/filmy pool indicate notable cleanliness failures.
Service
9.5
Consistently positive staff mentions (accommodating front desk, named staff praise, professional and helpful service) indicate strong service performance.
Location
9
Multiple reviews highlight excellent proximity to arena, Farm Show and Hershey Park — location is a clear strength.
Room Quality
8.8
Rooms noted as spacious, with kitchenettes and updated furnishings; minor issues reported (broken ottoman leg, pull-out couch discomfort, toilet seat/holder problems) reduce the score slightly.
Amenities
8
Good amenities noted (kitchenette, gazebo/grilling area, updated property), but a poorly maintained pool and occasional maintenance issues temper the rating.
Value for Money
8.6
Several guests felt the property offered good value and would return; a few noted it felt pricey for expectations (especially when cleanliness issues occurred).
Food and Beverage
9
Breakfast repeatedly described as better than expected with good variety (fruit and options) and an upgrade from low expectations.
Overall Experience
8.6
Overall sentiment is positive with many repeat-stay intent and strong service/location, though isolated cleanliness/maintenance issues affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Luxurious Suites with Kitchenettes and Entertainment
Experience comfort and convenience at Staybridge Suites Harrisburg-Hershey with fully equipped kitchenettes and DVD players in every suite.

Indoor Pool and BBQ Facilities
Relax and unwind with a refreshing swim in the indoor pool or enjoy a fun cookout at the barbecue facilities provided for guests.

Convenient Location and Complimentary Breakfast
Located just 3 miles from downtown Harrisburg and near popular attractions, enjoy easy access to entertainment and dining options. Start your day right with a complimentary continental breakfast during your stay.

Book your stay at Staybridge Suites Harrisburg-Hershey now for a memorable and enjoyable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDT

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 589 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9
Room Quality: 8.8
Amenities: 8
Value for Money: 8.6
Food and Beverage: 9
Overall Experience: 8.6
B
Brenda • couple • us
9
2026-10-27 • via Nuitee
F
Fossick • couple • us
10
2026-10-27 • via Nuitee
L
Linda • family_with_children • us
4
Great proximity to arena, but the room was not clean
Pros:

Lobby and breakfast area were clean and neat. The close proximity to where we needed to be.

Cons:

Our room (204) was not clean. The bathroom shower had mold and grim around the bars on the walls and so did the shower curtain. Also in the living room there was an orange-ish cracker on the floor under the chase part of the sofa (we had no crackers). I noticed it when sitting on the chair at the table talking to my husband. It seemed like it hadn’t been cleaned or vacuumed in a very very long time… Paying close to $300 a night you want a clean room, it makes it very uncomfortable to stay in a dirty room!!!! The room and bathroom were a very nice size. The bathroom was very large so a recommendation would be to install hooks to hang the towels by the shower so you can grab it getting out. Both the shelf (where you have the towels folded) and the door with the small hook on it were not close to grab a towel after showering… Also, the toilet paper holder was broken and just old and gross. The toilet seat needs to actually be a complete toilet seat… women don’t want a toilet seat that is not complete in the front of it!!!

2026-10-26 • via Nuitee
D
Dawn • couple • us
8
Good. Pricey but would stay again.
Pros:

Proximity to Farm Show

Cons:

Pull out couch not comfortable.

2026-10-24 • via Nuitee
S
STEPHEN • family_with_children • us
9
2026-09-19 • via Nuitee
P
Paschal • family_with_children • us
8
2026-09-16 • via Nuitee
M
Mark • couple • us
10
2026-09-15 • via Nuitee
Y
Yasin • family_with_children • us
10
The location was excellent, and the hotel maintenance was extraordinary. Room was well-maintained
Pros:

Property Maintained very well. Keep up the good work

2026-09-01 • via Nuitee
M
Marc • couple • us
10
Better than I expected, good value for dollar. Will stay again when visiting the area.
Pros:

Breakfast was a definite step up from the Best Western level we were expecting/hoping for, it was better than expected with more fruits and other options.

Cons:

One Ottoman had a missing/broken leg/wheel. But wasn't a real concern, did not make use of them.

2026-09-01 • via Nuitee
L
Luis E. • couple • us
10
Pros:

To be honest I liked everything about it.

Cons:

No comments everything was great.

2026-08-24 • via Nuitee
S
Sabrina • family_with_children • us
9
Pros:

It was clean, the staff was professional, and the breakfast was okay.

Cons:

The shower water pressure and temperature was very low.

2026-08-17 • via Nuitee
S
staley • solo_traveller • us
10
My stay was everything dream of
Pros:

Every thing, the room was clean, smell good and welcoming

Cons:

Love everything

2026-08-16 • via Nuitee
C
CoachK2525 • Couples • Dedham, Massachusetts
10
This hotel will blow you away in all aspects!
Pros:

Look I get this isn't the Ritz or a "higher end" hotel...But this place is PERFECT for what is needed and what you pay. Staff starts it upon check in (shout out to Kimberly at front desk) and continues through breakfast, needing anything, to check out. Easily will stay here again if in area and not sure why anyone giving less than 5 stars!

2026-08-09 • via Tripadvisor
J
Jason • family_with_children • us
9
Pros:

Nice big rooms with a kitchenette including a dishwasher. We enjoyed the outdoor gazebo and grilling area. Hotel was new / updated. Good breakfast. Under 30 minutes from Hershey Park.

2026-08-09 • via Nuitee
A
Anna • family_with_children • us
10
Wonderful
Pros:

The staff is great I came in from out of state and the staff was very accommodating with letting me check in early answered any questions that I had will definitely stay here again

Cons:

Everything was great

2026-08-03 • via Nuitee
K
Keith • solo_traveller • us
5
2026-07-25 • via Nuitee
K
Kurt • couple • us
9
2026-07-16 • via Nuitee
M
Maureen • solo_traveller • us
10
Pros:

Size of room and staff

Cons:

Crib I size

2026-07-14 • via Nuitee
C
Cachet • family_with_children • us
8
Pleasant stay however the pool needs cleaned
Pros:

Our room was spacious and had everything we needed. The beds were comfortable. We had a brief stay as a storm took out the power in our neighborhood. I was looking at several hotels and decided on this one due to the breakfast, pool, and proximity to our home.

Cons:

The kids (8 and 11) were only in the pool for about 5 mins. They were a bit grossed out as there was gray film floating around, the pool looked and they said, felt unclean. It should be noted this is the first time my kids have ever exited a pool without being made to do so. I was shocked that it didn’t pass standards for a 8yo but it did look cloudy and gross. Disappointed as this was a deciding factor. Also the front desk lady seemed overwhelmed and overworked. However she and the other staff were friendly.

2026-07-10 • via Nuitee
H
Harold • couple • us
10
Pros:

Very clean and new. Excellent comfort.

Cons:

Staff is overworked and sometimes overwhelmed. Very short staffing level. Individuals are superb but need more staff.

2026-07-06 • via Nuitee