Candlewood Suites Fort Myers/Sanibel Gateway by IHG

Hotels
Candlewood Suites
8.4 (343 reviews)
9740 Commerce Center Court , Fort Myers , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean amenities
Value for money
Cons:
Dirty rooms
Bad smell
Underwhelming room service frequency

Categories

Cleanliness
7.1
There were mentions of dirty rooms and bad smells in some reviews.
Service
9.1
Multiple reviews praised the staff as friendly and accommodating.
Location
9.1
Frequent mentions of good location, close to beaches and parks.
Room Quality
8.1
Reviews noted spacious and comfortable rooms, though some were marked as dirty.
Amenities
8.6
Positive feedback on amenities like free laundry and a pool.
Value for Money
8.6
Reviews indicated good value compared to other options.
Food and Beverage
8.1
No specific mentions, assigned standard quality for this hotel tier.
Overall Experience
8.5
General sentiment is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:19

Property Description

All-Suite Accommodations with Fully Equipped Kitchens

Experience comfort and convenience at Candlewood Suites Fort Myers/Sanibel Gateway. Each suite is equipped with a kitchen, perfect for preparing meals during your stay.

On-Site Amenities for a Relaxing Stay

Enjoy the outdoor pool, browse the convenience store, and take advantage of the free movie library. Stay active at the 24-hour fitness center, ensuring a well-rounded experience during your visit.

Convenient Location for Exploring

Located near Sanibel Island Causeway and Fort Myers Beach, our hotel provides easy access to popular attractions like Tanger Outlet Factory Store and Everglades National Park. Book your stay now for an unforgettable experience at Fort Myers/Sanibel Gateway Candlewood Suites.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RSW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 343 reviews
Cleanliness: 7.1
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
M
Magaly couple us
10
2026-08-29 via Nuitee
J
Janusz solo_traveller us
9
Pros:

Location

Cons:

All good

2026-08-25 via Nuitee
K
Kathrin couple de
8
2026-08-23 via Nuitee
R
Robert solo_traveller us
9
2026-08-12 via Nuitee
J
Jasmine couple bs
10
Pros:

It was a clean and quiet area.

Cons:

The bed was too soft.

2026-08-11 via Nuitee
J
Jose couple us
10
2026-08-08 via Nuitee
E
Escape33014230352 Couples
10
Comfy stay
Pros:

Great staff Martina was helpful at check-in, location was in safe area and the room was nice no complaints.

2026-08-07 via Tripadvisor
J
Jessica couple us
10
Absolutely love my stay here!
Pros:

I loved almost everything, staff, cleanliness, location

Cons:

I wish they had a breakfast but this location didnt offer it, but they did have plenty in the snack station

2026-08-04 via Nuitee
A
alex family_with_children us
6
2026-07-23 via Nuitee
C
Cameron solo_traveller us
10
Pros:

Clean and quiet, staff is exceptional!

Cons:

The rate increased exponentially for the next month!

2026-07-18 via Nuitee
N
Niki couple us
10
AMAZING STAY. MICHELLE AT FRONT DESK WAS AMAZING. GIVE HER A RAISE!
Pros:

Loved the Queen one bedroom with its separate living room and two tvs. Loved the FREE laundry room and gym and amazing pool. Loved Michelle, who worked the front desk who is an amazing person, helped us alot and upgraded our room as well was a pleasure to speak with!

Cons:

a Second skillet to cook with perhaps.

2026-07-17 via Nuitee
V
Vincent family_with_children ch
7
Hôtel fonctionnel et propre.
Pros:

Propre et fonctionnel.

Cons:

Nous avions réservé une chambre pour 4 personnes avec une kitchenette, pensant pouvoir nous préparer à manger et prendre un repas dans la chambre. Mais il n’y a que deux chaises pour s’asseoir à table.

2026-07-11 via Nuitee
A
Andrew solo_traveller us
10
Over the top perfect. Michelle & Marley should be corporate trainers!
Pros:

The entire experience was over the top fantastic. I'd booked through a third party (Booking.com, I beleive) and they screwed everything up royally. Kudo's to Michelle & Marley at the front desk - they straightened it out-painlessly for me! Went above and beyond, grabbed the Bull by the horns and made things right!

Cons:

A longer stay!! Had to return home too soon! No issues with the property, whatsoever!

2026-05-05 via Nuitee
J
Jada couple us
8
2026-04-27 via Nuitee
B
Blake couple us
10
Pros:

great place would definitely stay again and staff was great !

2026-04-24 via Nuitee
F
frank solo_traveller us
10
Check-in / Check-out staff. Friendly and helpful. The best.
Pros:

Check-in / Check-out staff. Friendly and helpful. The best.

Cons:

Nothing not to like.

2026-04-16 via Nuitee
M
Michael solo_traveller us
1
2026-04-12 via Nuitee
S
Steven couple us
7
They need more help at the desk one person for that size hotel isn’t enough to have to run the place
Cons:

The refrigerator in the room had an ice maker that wouldn’t shut off, even though it couldn’t make ice and it just kept banging all night

2026-04-10 via Nuitee
M
Marshall family_with_children us
10
2026-04-07 via Nuitee
J
Juliette family_with_children fr
6
Pros:

Les équipements et le confort

Cons:

Faire une caution de 50 dollars qui a ce jour n'est toujours pas remboursée. Cela ne se fait pas de partir sans régler la caution

2026-03-20 via Nuitee