Seneca Niagara Resort & Casino

Hotels
8.3 (7109 reviews)
310 Fourth Street , Niagara Falls , US
+1 877-873-6322

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Fantastic views
Spacious room
Friendly staff
Cons:
Poor customer service
Inadequate maintenance
Jacuzzi not working

Categories

Cleanliness
7.76
Rooms were reported to not be the cleanest.
Service
7.23
Instances of poor customer service noted, especially with the check-in staff and bartender.
Location
9.77
Positive comments about the location and fantastic views.
Room Quality
8.72
Spacious and comfortable rooms, but issues with hot water and amenities were reported.
Amenities
7.25
Jacuzzi hot water issue and problems with the TV and safe.
Value for Money
9.21
Overall value is perceived positively, despite some complaints.
Food and Beverage
7.26
Mediocre food reported and poor service at the bar.
Overall Experience
9.23
Despite the issues, the overall experience was enjoyable due to the great location and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:18

Property Description

Luxurious Accommodations

This New York hotel near Niagara Falls offers elegantly furnished guest rooms with modern amenities, including flat-screen cable TV, coffee maker, and internet access. Upgrade to a suite for a spa bath or extra living space.

Unmatched Entertainment

Experience non-stop excitement at the on-site casino and entertainment venue. Indulge in a relaxing massage at the spa, take a dip in the indoor pool, or try your luck at the slots. The fitness centre and hot tub are perfect for unwinding after a day of exploration.

Culinary Delights

Satisfy your cravings at the hotel's diverse dining options, from a lavish buffet to a high-end steakhouse. Enjoy quick bites at the on-site cafe or grab a beverage at The NewsStand, open 24 hours for your convenience.

Book your stay at Seneca Niagara Resort and Casino for an unforgettable getaway near the majestic Niagara Falls!

Important information:

Guests under 21 years of age must be escorted by an adultGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

8.3
Based on 7109 reviews
Cleanliness: 7.76
Service: 7.23
Location: 9.77
Room Quality: 8.72
Amenities: 7.25
Value for Money: 9.21
Food and Beverage: 7.26
Overall Experience: 9.23
S
Scott • couple • us
7
Decent place to stay. Great views.
Pros:

Great Location.

Cons:

Smelled cigarette smoke a lot when walking around the hotel. Even sometimes in the room we could smell the smoke.

2026-09-19 • via Nuitee
R
Rosina • couple • au
8
Very good
Pros:

Fantastic outlook from room. Very spacious but a little dated.

Cons:

Room could do with a reno

2026-09-19 • via Nuitee
L
Lewis • couple • us
8
Great hotel, fun casino, great location and proximity to the falls..
Pros:

Very clean..great location..free garage parking..great view from our room

Cons:

Restaurant staff were kinda “meh”..not overly friendly..the security guys at the elevators on the other hand were super friendly..outdoor balcony area by the pool was completely covered with spiderwebs..like big nasty spiders!!..

2026-09-19 • via Nuitee
T
Thomas • couple • us
10
Pros:

WE always stay their, location is perfect for all are activities, friendly staff, very clean. always a pleasure

2026-09-19 • via Nuitee
M
Mohammad • family_with_children • ca
8
Good place to stay
Pros:

I recently stayed at the Seneca Niagara Resort & Casino, specifically in room number 2519, and I have a few thoughts to share about my experience. Overall, I had a mixed impression of the hotel, with some positive aspects and a few drawbacks. Let's start with the positives. The room itself was very nice and clean. I appreciated the cleanliness and the overall aesthetic of the room. However, one major issue I encountered was the lack of soundproofing. The noise from the elevator was quite disruptive, and it made it difficult for me to sleep at night. It felt like I was constantly hearing a rollercoaster noise, which was not ideal for a restful night's sleep. On the other hand, the staff at Seneca Niagara Resort & Casino were wonderful. They were friendly, attentive, and always ready to assist. Their helpfulness added to the positive experience during my stay. Moving on to the casino, I found it to be relatively small. Although I didn't personally play any games. However, the nearby restaurants left something to be desired. The breakfast buffet at Three Sisters did not meet expectations, as there was a huge line to wait just to get in. On the other hand, the restaurant offering lunch and dinner buffet had a fantastic selection and was definitely worth the visit. In terms of location, the Seneca Niagara Resort & Casino is conveniently situated within walking distance of many restaurants and food trucks. Additionally, the proximity to the falls is a major highlight, making it easy to explore the natural beauty of the area.
Regarding food and drinks, I found the prices to be on the higher side. However, the buffet was a good value for the price, considering the wide variety of choices available. Finally, I would like to mention the pool area on the 3rd floor. It was a nice addition to the hotel amenities, and I particularly appreciated the designated adult-only times, which allowed for a more peaceful and relaxing experience.

Cons:

The lack of soundproofing and the mixed dining experiences were notable drawbacks.

2026-09-19 • via Nuitee
J
jenn_doe • couple • us
10
A view for our Honeymoon
Pros:

We loved the location of this hotel. With easy access to the falls, it was easy to walk over. We additionally rented bikes and the hotel was able to accommodate holding them in the hotel check area. We booked a room with the view of the falls, we could see the mist, the Canada side, as well as fireworks with the weather at night. When the door to our room wouldn't latch, Seneca came to the rescue right away! We got moved and upgraded to the Honeymoon Suite with a Jacuzzi. A corner room with an even better view! How did they know it was our honeymoon? Not sure, but it was a perfect way to top off our trip! Thank you!

Cons:

Some things in the room are older and might need some updating i.e. carpet, but that's honestly true of many hotels. Not much more to say because the rooms were spacious and well maintained otherwise!

2026-09-19 • via Nuitee
A
Antonio • solo_traveller • it
9
2026-09-19 • via Nuitee
R
Reyes • couple • us
5
Pros:

The location

Cons:

It seemed very much about the money than the experience.

2026-09-19 • via Nuitee
B
Brian • couple • us
6
Pleasant but likely would not stay at this property again.
Pros:

Room was clean, pool area was less than desired.

Cons:

Staff was not very friendly, not up front about check-in and kept my ID upon pre-check in and then I had to scramble to find or have them find it.

2026-09-19 • via Nuitee
M
Martin • family_with_children • us
10
Great and Quiet!
Pros:

Very nice, clean and large room. Had a great time and a very pleasant stay. I would definitely stay here again.

Cons:

Nithing

2026-09-18 • via Nuitee
R
RODRIGUEZ • family_with_children • us
10
Fabulous 👌 expectacular place I'm dreaming to go back.
Pros:

Good 👍 environment clean and the services was amazing and treat me with courtesy me and my sisters feel so grateful.

Cons:

To have more days for enjoy the property and the neighbors.

2026-09-18 • via Nuitee
A
Andrea • couple • de
9
wir würden immer wieder hier übernachten
Pros:

Die Niagara Fälle sind seht gut zu Fuß zu erreichen.
Der Ausblick von den oberen Etagen war grandios (wir hatten 24. Etage)
Die Betten waren hervorragend.

2026-09-18 • via Nuitee
T
Tanonia • couple • us
10
2026-09-17 • via Nuitee
L
Laura • couple • us
10
2026-09-17 • via Nuitee
J
Joel • solo_traveller • gb
7
Casino and room are great
Pros:

Big room, and the casino is brilliant, the view from the room is good too!

Cons:

The smoke smell in the corridors

2026-09-17 • via Nuitee
J
Joanne • couple • us
10
Pros:

Clean and comfortable.

2026-09-17 • via Nuitee
V
Valerie Cornwell • solo_traveller • us
7
First timer
Pros:

The location was great for my first time. Everything was in walking distance and options to dine in without leaving resort.

Cons:

I didn't realize i could have gotten room with falls view and the bed was semi comfortable for a side sleeper.

2026-09-16 • via Nuitee
J
Javonna • couple • us
8
Pros:

Views & food

2026-09-16 • via Nuitee
S
Selma • solo_traveller • us
8
It was satisfactory
Pros:

Location

Cons:

Not very clean

2026-09-16 • via Nuitee
L
Levona • couple • us
10
Great suite with falls view for a great value!!!
Pros:

They booked us into the 19th floor corner room overlooking the falls. We are thrilled with the room and staff. A great value and beautiful view. No other hotel offers this!

Cons:

Housekeeping is not offered. You have to call to request a light or heavy cleaning. They are more than accommodating.There is no charge.

2026-09-15 • via Nuitee