Seneca Niagara Resort & Casino

Hotels
8.3 (6727 reviews)
310 Fourth Street , Niagara Falls , us
+18778736322

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Fantastic views
Spacious room
Friendly staff
Cons:
Poor customer service
Inadequate maintenance
Jacuzzi not working

Categories

Cleanliness
7.76
Rooms were reported to not be the cleanest.
Service
7.23
Instances of poor customer service noted, especially with the check-in staff and bartender.
Location
9.77
Positive comments about the location and fantastic views.
Room Quality
8.72
Spacious and comfortable rooms, but issues with hot water and amenities were reported.
Amenities
7.25
Jacuzzi hot water issue and problems with the TV and safe.
Value for Money
9.21
Overall value is perceived positively, despite some complaints.
Food and Beverage
7.26
Mediocre food reported and poor service at the bar.
Overall Experience
9.23
Despite the issues, the overall experience was enjoyable due to the great location and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:18

Property Description

Luxurious Accommodations

This New York hotel near Niagara Falls offers elegantly furnished guest rooms with modern amenities, including flat-screen cable TV, coffee maker, and internet access. Upgrade to a suite for a spa bath or extra living space.

Unmatched Entertainment

Experience non-stop excitement at the on-site casino and entertainment venue. Indulge in a relaxing massage at the spa, take a dip in the indoor pool, or try your luck at the slots. The fitness centre and hot tub are perfect for unwinding after a day of exploration.

Culinary Delights

Satisfy your cravings at the hotel's diverse dining options, from a lavish buffet to a high-end steakhouse. Enjoy quick bites at the on-site cafe or grab a beverage at The NewsStand, open 24 hours for your convenience.

Book your stay at Seneca Niagara Resort and Casino for an unforgettable getaway near the majestic Niagara Falls!

Important information:

Guests under 21 years of age must be escorted by an adultGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 6727 reviews
Cleanliness: 7.76
Service: 7.23
Location: 9.77
Room Quality: 8.72
Amenities: 7.25
Value for Money: 9.21
Food and Beverage: 7.26
Overall Experience: 9.23
C
Cheryl • solo_traveller • us
8
2026-07-03 • via Nuitee
B
Bruce • solo_traveller • us
10
2026-07-03 • via Nuitee
D
Destiny • couple • us
6
Horrible. Management didn’t even want to converse
Pros:

My initial room smelled like smoke and the staff was able to accommodate and move me after a few hours.

Cons:

After driving 6.5 hours to get to the hotel, I spent less than 12 hours there before I receive a call my grandma (who I care for) just passed away. I did yell in my room due the news, and had a few drinks. Security came to my room explaining the disturbance, I let them know what just happened, how I was intoxicated and asked for a few moments to calm and they would not let me have a moment. One of the security member even told me “I need to learn how to grieve as an adult. I didn’t receive a warning or anything, just forced to drive off property while I was intoxicated.

2026-07-03 • via Nuitee
E
Erika • family_with_children • us
10
2026-07-03 • via Nuitee
O
Olga • extended_group • il
5
2026-07-03 • via Nuitee
C
chunlei • family_with_children • fr
7
Pros:

Room is spacious, quiet, comfortable

Cons:

Il smells a little, and there is no windows to change air

2026-07-03 • via Nuitee
E
Erika • couple • us
10
Very pleasant
Pros:

Clean and well maintained

2026-07-03 • via Nuitee
M
Michael • couple • us
8
Pros:

F&B was good but expensive. Valet was a little slow. Casino was nice.

2026-07-03 • via Nuitee
G
Gabriela • family_with_children • ec
6
Cons:

No hay servicio de limpieza de habitaciones, nunca nos ayudaron con el traslado de las maletas al valet parking, el personal es súper hostil, todo huele a tabaco, no nos ayudaron con el recibo del hospedaje, etc

2026-07-03 • via Nuitee
M
Miller • solo_traveller • us
10
Pros:

Valet Parking, Shuttle to the Falls, Fabulous Buffet (Very few Buffets in Casinos these days), Rewards Program, Room overlooking Falls and Fireworks. Beth and I celebrated our 43rd Anniversary on July 1st at Seneca and everything was great!

Cons:

Soft Drink and Coffee Station in Casino or a Starbucks Station in Lobby?

2026-07-03 • via Nuitee
Карсаев • family_with_children • us
1
2026-07-03 • via Nuitee
C
Chia-Wei • extended_group • us
1
My room was located right next to the elevator, and the loud mechanical noise made it absolutely impossible to sleep the
Pros:

dehumanizing experience.

Cons:

dehumanizing experience.

2026-07-03 • via Nuitee
P
Patricia • solo_traveller • us
10
2026-07-02 • via Nuitee
T
Thomas • solo_traveller • us
6
2026-07-02 • via Nuitee
S
Sapkota • family_with_children • us
10
Very nice hotel
Pros:

Perfect for family. Rooms can be connected if needed. I enjoyed the sunrise in the morning from the window. Perfect.

Cons:

I could not see the west-side view because my room was facing east. The east-side view was also visible from the elevator hall, but there was no similar window or viewing area on the west side.

2026-07-02 • via Nuitee
J
Jeanne • extended_group • us
9
2026-07-02 • via Nuitee
C
Chitikireddy • family_with_children • us
10
2026-07-02 • via Nuitee
B
Balzer • couple • us
10
2026-07-02 • via Nuitee
M
Mr Perfect 1327 • solo_traveller • us
10
Niagra falls trip
Pros:

Great location. Clean rooms with great water pressure. Several resturants and shops on location. Casino was really nice.

Cons:

The breakfast buffet in 3 sisters restaurant was terrible. 25 bucks for a breakfast you would get at any holiday inn. The huge main parking lot in front of the building was closed.

2026-07-02 • via Nuitee
A
Asim • family_with_children • sa
10
2026-07-02 • via Nuitee