Qelqatani Hotel

Hotels
8.7 (909 reviews)
Jr. Tarapacá, 355 , Puno , PE
+51 51 366172

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Central location
Cons:
Noise from other rooms
Some dated facilities

Categories

Cleanliness
8.49
Multiple reviews appreciated the cleanliness of rooms and bathrooms, though a few noted some noise issues and dated conditions.
Service
8.86
Many reviews highlighted friendly and helpful staff with good service, despite a few minor interactions noted.
Location
8.8
Positive feedback was given about the central location, making it easy to explore the area.
Room Quality
8.55
Rooms were generally regarded as comfortable, though some had issues with noise and window access.
Amenities
8.68
Amenities were sufficient for a comfortable stay, including good water pressure and breakfast options.
Value for Money
8.64
Most reviews felt the hotel provided good value given its location and service.
Food and Beverage
8.79
Breakfast received positive remarks for variety and quality in several reviews.
Overall Experience
8.76
The overall sentiment was positive, with numerous guests expressing their willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:29

Property Description

Enchanting Stay in Puno's Heart

En-suite Rooms with Cable TV: Experience comfort in our family-run hotel with well-equipped rooms.

Cultural Entertainment and Souvenir Shop: Immerse yourself in traditional music and dance performances. Take home souvenirs from our on-site shop.

Delightful Dining Experience: Indulge in local Andean cuisine at Restaurant Aptapi. Choose from a variety of menus. Unwind at our bar with a selection of drinks and snacks.

Book your stay at Qelqatani Hotel for a memorable Puno experience!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: JUL

Location

Guest Reviews

8.7
Based on 909 reviews
Cleanliness: 8.49
Service: 8.86
Location: 8.8
Room Quality: 8.55
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.79
Overall Experience: 8.76
P
Petra • couple • gb
8
2026-09-18 • via Nuitee
J
Jose Alfonso • solo_traveller • br
9
2026-09-17 • via Nuitee
S
Scott • couple • us
8
2026-09-16 • via Nuitee
P
Petra • solo_traveller • gb
9
Great value
Pros:

Quiet, comfy bed, hot shower, friendly staff both at reception and in the breakfast room, kept our luggage safe , great base for exploring the lake

2026-09-16 • via Nuitee
D
Daphne • couple • nl
10
2026-09-15 • via Nuitee
J
Joao • extended_group • pt
9
Pros:

Bem localizado e com pinta, boa relação qualidade/preço. Tiveram a simpatia de fornecer pequeno almoço numa box pois iriamos sair cedo.

Cons:

Ouvia-se algum barulho à noite mas penso que era da festa popular que estava a decorrer

2026-09-14 • via Nuitee
J
Júlia • solo_traveller • es
9
2026-09-14 • via Nuitee
G
Geida Maria • extended_group • br
10
Perjeita para turistas.
Pros:

Gostei muito!

2026-09-11 • via Nuitee
P
pabloaljaro • solo_traveller • es
9
2026-09-09 • via Nuitee
A
Andrea • couple • it
8
2026-09-08 • via Nuitee
C
Charlotte • couple • fr
9
2026-09-02 • via Nuitee
J
Jochen • extended_group • de
10
Jederzeit wieder!
Pros:

Sehr freundliches und hilfsbereites Personal. Reichhaltiges Frühstück (Buffet). 3 Gehminuten zum Zentrum.
Gepäckaufbewahrung nach Aufenthalt über zwei Tage kein Problem.

2026-09-01 • via Nuitee
A
adriana • solo_traveller • br
6
Pros:

Gentileza do atendente

Cons:

As fotos não demonstram a realidade eca localização também não

2026-08-31 • via Nuitee
E
Emildim • solo_traveller • it
10
Pros:

Rapporto qualità prezzo ottimo e colazione fantastica. Inoltre staff super disponibile nel tenerci i bagagli e chiamarci il taxi

2026-08-30 • via Nuitee
D
degosdiego • couple • it
9
2026-08-27 • via Nuitee
S
SILVIA • couple • es
3
Mala gestión de alergias e intolerancias alimentarias
Cons:

Muy mala experiencia: peligrosa gestión de la celiaquía y descanso incómodo
Lo peor: Viajamos siendo celíacos tras avisar con 2 semanas de antelación por Booking (nos lo confirmaron) y reconfirmarlo en el check-in. A la mañana siguiente no tenían nada preparado. En cocina no sabían nada y en recepción le echaban la culpa a cocina; una descoordinación penosa. Perdimos muchísimo tiempo esperando y llegamos tarde a nuestra excursión. Para colmo, el colchón era muy incómodo.
Conclusión: No es un hotel seguro para personas con alergias ni recomendable si buscas un buen descanso.

2026-08-25 • via Nuitee
X
Xabier • solo_traveller • es
10
2026-08-24 • via Nuitee
T
Travelounours • solo_traveller • fr
7
Pros:

Emplacement

Cons:

Salle petit dej exiguë
Chambre triste

2026-08-23 • via Nuitee
M
Monika • solo_traveller • de
9
Pros:

Die Lage war sehr gut, das Hotel könnte eine Renovierung gebrauchen, aber es war sauber und für zwei Nächte ok

2026-08-22 • via Nuitee
G
Giacomo Emilio • couple • it
8
2026-08-22 • via Nuitee