Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Poor cleanliness
Slow service
Questionable amenities

Categories

Cleanliness
6.86
Several comments about poor maintenance and unpleasant odors in the lobby.
Service
8.83
Generally friendly and helpful staff, but some complaints about slow service at times.
Location
9.87
Great location with a beautiful view mentioned multiple times.
Room Quality
8.82
Spacious rooms with good amenities, but some lack expected items.
Amenities
7.85
Some amenities are lacking, such as outdated facilities and missing items in rooms.
Value for Money
7.31
Mixed feelings about the pricing considering the service and amenities offered.
Food and Beverage
8.36
Generally good breakfast but concerns about the quality of dinner options.
Overall Experience
9.33
Overall pleasant stay, but significant issues in cleaning and service detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 12:46

Property Description

Luxurious Waterfront Retreat

Panoramic Views: Enjoy stunning sea views from our two restaurants and rooftop pool.

Spa and Fitness: Relax in our spa with indoor pool, sauna, hot tub, and fitness area.

Fine Dining and Amenities: Indulge in traditional Italian cuisine, fine wines, rooftop sun terrace, and lounge bar.

Immerse yourself in luxury at Grand Hotel Palazzo - book now for an unforgettable waterfront experience!

Important information:

Please note that the spa and wellness center are available upon request and at an extra cost.

Please note that the pool is open from May until September.

Please note that on Sundays and public holidays, breakfast is available until 11:00, and check-out is possible until 12:00 upon request.

Please note that pets are allowed in the property; small pets up to 12 kg at €35.00 per night per dog, while over 12 kg at a cost of €50.00 per night per dog, we remind our kind customers that the presence of pets is on request.

When booking half board, please note that drinks and cover charge are not included.Swimming pool: Closed from Mon, Nov 2, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

Location

Guest Reviews

8.4
Based on 8738 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.87
Room Quality: 8.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 9.33
D
Doris • couple • ch
8
Une découverte !
Pros:

L emplacement, la piscine

Cons:

Un hôtel qui mériterait des travaux , pour un palace !

2026-06-13 • via Nuitee
G
Gerhard • couple • at
9
2026-06-13 • via Nuitee
L
Lisa • solo_traveller • de
9
2026-06-13 • via Nuitee
A
Andreas • extended_group • ch
6
Vielleicht gehen wir wieder, aber mit anderen Erwartungen
Pros:

Die Lage ist super! Der Portier ist der beste Mitarbeiter in diesem Hotel! Dieser Mann ist genial und mega hilfsbereit.
Die Zimmer sind schön und sauber, auch der Pool im 5. OG sieht toll aus, war leider um 20 Uhr schon geschlossen.

Cons:

Check-in hat mit ca. 90 Minuten ewig gedauert. Wir haben 7 Zimmer im Voraus gebucht und bezahlt - und dennoch war nichts vorbereitet. Als würden sie uns nicht erwarten. Das Personal an der Rezeption könnte man fristlos entlassen und niemand würde etwas merken. Der Portier alleine würde das besser machen.
Das Frühstück war einem 5 Sterne Hotel unwürdig. Statt Orangensaft wird so etwas wie Sirup angeboten. Allg. war das Morgenessen auf dem Niveau eines durchschnittlichen 3 Sterne Hotels.

2026-06-13 • via Nuitee
P
Peter • couple • gb
8
Friendly staff, lovely bedroom,imposing hotel, good location
Pros:

A good sea front position, 35 minutes walk along the promenade before turning into the main town. Good bus connection outside of hotel 15 minutes ride to centre.
Sea front room was lovely.

Cons:

Only one bar on the roof, which was expensive , lack of bottled water unless you asked
Seagulls at breakfast were a touch off putting

2026-06-13 • via Nuitee
H
Henricus • solo_traveller • nl
9
2026-06-13 • via Nuitee
E
edwin • solo_traveller • gb
9
2026-06-13 • via Nuitee
R
Rosso • couple • fr
10
Tout était tout simplement parfait de l’accueil à la suite avec la bouteille de champagne en cadeau , repas également de
Pros:

Tout

Cons:

Ras

2026-06-13 • via Nuitee
M
Martha • family_with_children • it
8
Pros:

La posizione è stupenda, la struttura notevole, il personale non è di altissima qualità anche se gentile, l'hotel sembra di lusso ma in realtà è per un'utenza media. Nel complesso giudizio positivo. Non da 5 stelle ma sicuramente da consigliare

Cons:

Gli spazi comuni non sono particoalrmente puliti, la colazione all'esterno può essere disturbata dai gabbiani, va trovata una soluzione.

2026-06-13 • via Nuitee
R
Roberto • solo_traveller • it
8
2026-06-12 • via Nuitee
C
Christian • solo_traveller • at
10
2026-06-12 • via Nuitee
I
Iulia • solo_traveller • it
10
2026-06-12 • via Nuitee
Z
Zavatta • solo_traveller • it
10
2026-06-12 • via Nuitee
H
Heike • couple • de
8
Gute Unterkunft für eine Nacht
Pros:

Die Lage war sehr gut, gute Parkmöglichkeiten mit Fahrradträger. Wir haben ein Upgrade auf ein Zimmer mit Meerblick bekommen, der Ausblick war super. Das Hotel an sich ist etwas in die Jahre gekommen. Fußweg in die Stadt ca. 15 min.

2026-06-12 • via Nuitee
M
marianna • couple • it
9
2026-06-12 • via Nuitee
L
Louise • solo_traveller • ch
6
2026-06-12 • via Nuitee
• couple • de
5
War soweit okay, gibt bessere Hotels
Pros:

Sehr freundliches Personal

Cons:

Hotel ist in die Jahre gekommen. Teppich am Flur sehr dreckig

2026-06-12 • via Nuitee
S
Stuart • couple • gb
10
2026-06-11 • via Nuitee
P
Piotr • extended_group • pl
6
2026-06-11 • via Nuitee
D
Danny • couple • be
8
2026-06-11 • via Nuitee