Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Poor cleanliness
Slow service
Questionable amenities

Categories

Cleanliness
6.86
Several comments about poor maintenance and unpleasant odors in the lobby.
Service
8.83
Generally friendly and helpful staff, but some complaints about slow service at times.
Location
9.87
Great location with a beautiful view mentioned multiple times.
Room Quality
8.82
Spacious rooms with good amenities, but some lack expected items.
Amenities
7.85
Some amenities are lacking, such as outdated facilities and missing items in rooms.
Value for Money
7.31
Mixed feelings about the pricing considering the service and amenities offered.
Food and Beverage
8.36
Generally good breakfast but concerns about the quality of dinner options.
Overall Experience
9.33
Overall pleasant stay, but significant issues in cleaning and service detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 12:46

Property Description

Luxurious Waterfront Retreat

Panoramic Views: Enjoy stunning sea views from our two restaurants and rooftop pool.

Spa and Fitness: Relax in our spa with indoor pool, sauna, hot tub, and fitness area.

Fine Dining and Amenities: Indulge in traditional Italian cuisine, fine wines, rooftop sun terrace, and lounge bar.

Immerse yourself in luxury at Grand Hotel Palazzo - book now for an unforgettable waterfront experience!

Important information:

Please note that the spa and wellness center are available upon request and at an extra cost.

Please note that the pool is open from May until September.

Please note that on Sundays and public holidays, breakfast is available until 11:00, and check-out is possible until 12:00 upon request.

Please note that pets are allowed in the property; small pets up to 12 kg at €35.00 per night per dog, while over 12 kg at a cost of €50.00 per night per dog, we remind our kind customers that the presence of pets is on request.

When booking half board, please note that drinks and cover charge are not included.Swimming pool: Closed from Mon, Nov 2, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

Location

Guest Reviews

8.4
Based on 8836 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.87
Room Quality: 8.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 9.33
N
Nathalie • solo_traveller • fr
7
Pros:

La piscine. Dj, ...
Personnel souriant.

Cons:

Très bel hôtel mais il faudrait le rénover.
Tapis dans les couloirs très sales.
Un peu excentré par rapport au centre ville.

2026-07-04 • via Nuitee
M
Moritz • couple • de
10
Cons:

Die Getränke in der Bar waren sehr teuer

2026-07-04 • via Nuitee
R
Ron • extended_group • nl
4
Pros:

Mooi gebouw, vriendelijk personeel

Cons:

Kamers zijn vies en oud, Er komt je een vochtige kelderlucht tegemoet als je de kamer binnenloopt) airco maakt alleen maar lawaai en er komt geen koude lucht door, badkamers zijn goor met schimmel in de hoeken. (We waren er met 2 koppels en beide kamers hadden dezelfde problemen) gebouw heeft overal achterstallig onderhoud. Tapijten in de gangen vies. Overal achterstallig verfonderhoud.

2026-07-04 • via Nuitee
B
Beranová • solo_traveller • cz
8
Pros:

Naprosto famózní výhled na moře,klid,, velký úžasný apartmán..
Úžasný zážitek z střešní restaurace, vynikající jídlo..

Cons:

Poměrně chudší snídaně, každý den stejné.. vzhledem o jaký druh hotelu se jedná, nás to zklamalo..

2026-07-04 • via Nuitee
M
Mario • couple • it
8
2026-07-03 • via Nuitee
T
thijs • couple • nl
9
Perfecte deal maar wel een 5* met wat gebreken
Pros:

Locatie

Cons:

Stoffig

2026-07-03 • via Nuitee
J
Jeanine • couple • fr
9
Excellent
2026-07-03 • via Nuitee
K
Kerstin • couple • de
5
2 Tage Aufenthalt reichen
Pros:

Die Lage war gut und das Personal war nett. Dem Wunsch nach einem Zimmer mit Meerblick wurde entsprochen. Das Zimmer war in Ordnung. Frühstück auf der Terrasse.

Cons:

Der Poolbereich und der Pool waren nicht ansprechend. Es gab keinen Sonnenschutz. Das Frühstück war sehr einfach, es gab nur Plastikteller. Es ist ein altes Haus und 5* nicht angemessen.

2026-07-03 • via Nuitee
F
FAUSTO • extended_group • it
9
Pros:

Tutto

2026-07-03 • via Nuitee
F
Farrugia • solo_traveller • mt
2
Cons:

Ac not working

2026-07-03 • via Nuitee
U
Ulf • couple • se
7
En trevlig vistelse förutom en olidlig värme i rummet!
Pros:

Allt utom temperaturen på rummet!

Cons:

En icke fungerande luftkonditionering, 30 grader i rummet!

2026-07-03 • via Nuitee
E
Elfriede • couple • at
6
Cons:

Plastikgeschirr (sehr kleine Teller) beim Frühstück , Aufpreis für Spiegelei ! Beides geht gar nicht!

2026-07-03 • via Nuitee
T
Theo • couple • nl
9
Erg lux, mooi, klassiek paleis.
Pros:

Erg lux, erg vriendelijk en behulpzaam medewerkers.

Cons:

Restaurant prijzen waren erg hoog voor een kleine kaart met matige gerechten. Met name met water, frisdrank en wijn liepen de prijzen erg hard op.

2026-07-02 • via Nuitee
C
Charlotte • couple • de
8
2026-07-02 • via Nuitee
M
Megan • couple • au
10
2026-07-02 • via Nuitee
A
Alexandra • couple • ro
8
2026-07-02 • via Nuitee
C
carine • extended_group • be
7
Goede locatie voor verblijf in livorno qua ligging ,wel wat verouderd en aan wat opfrissing toe
Pros:

Locatie

Cons:

Wat verouderd

2026-07-02 • via Nuitee
A
Antonia • solo_traveller • gb
8
Cons:

looking tired and needs overall redecorating

2026-07-02 • via Nuitee
R
Richard • couple • au
2
Extremely disappointing
Pros:

Lovely breakfast lovely staff at breakfast

Cons:

On arrival room was old needed up keep , bathroom dirty ! Mould and very smelly dirty shower ! Ants on bed cover ! Asked to change rooms was told none available!
Room was quickly cleaned ! We had to wear thongs in shower as so unclean ,
Air conditioning did not work for 3 nights !!!!! Temp had reached high 30’s and room remained high overnight
Extremely uncomfortable, unable to sleep ! A very disappointing experience!!!!!!!! Sadly had looked forward to our 5 star stay at your hotel and found our room and experience to have been a 3 star standard if you were
lucky
Definitely not value for money , and made our holiday very uncomfortable!

2026-07-02 • via Nuitee
C
Colonna • family_with_children • fr
9
Pros:

Petit déjeuner rooftop spa tout était très bien.

2026-07-02 • via Nuitee