Hyatt Place Herndon Dulles Airport - East

Hotels
•
Hyatt Place
8 (5206 reviews)
13711 Sayward Boulevard , Herndon , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location near the airport
Spacious and comfortable rooms
Cons:
Issues with cleanliness in common areas
Limited amenities in the rooms
Mixed reviews on breakfast quality

Categories

Cleanliness
7.58
Some reviews mentioned cleanliness positively, while others noted issues like poor hallway carpet smell.
Service
9.05
The staff were described as friendly and helpful, although there were negative experiences reported.
Location
9.09
The location is praised for its convenience to the airport.
Room Quality
8.04
Rooms were generally noted as spacious and comfortable.
Amenities
7.07
Noted issues with missing snacks and limited coffee supplies.
Value for Money
7.53
Some reviews indicated concerns about pricing in relation to services provided.
Food and Beverage
7.58
Breakfast received mixed reviews; some enjoyed it while others had complaints.
Overall Experience
8.05
Overall experiences were mixed but many guests expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:06

Property Description

Indulge in Modern Comforts

Luxurious Amenities: Dive into relaxation with our indoor pool, fuel up for the day with a complimentary continental breakfast, and stay in shape at our state-of-the-art fitness centre.

Convenience at Your Fingertips: Benefit from a free shuttle service to Washington Dulles International Airport, just 2 miles away. Each room is equipped with a flat-screen TV, iPod docking station, and coffee-making facilities for your enjoyment.

Stay Connected and Productive: Take advantage of our business centre, stay connected with free Wi-Fi throughout the property, and enjoy a seamless check-in experience with our 24-hour reception.

Book your stay at Hyatt Place Herndon Dulles Airport - East now and experience unparalleled comfort and convenience during your visit to Virginia.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAD

Location

Guest Reviews

8
Based on 5206 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 7.58
Overall Experience: 8.05
E
Eunice • solo_traveller • za
8
Excellent experience
Pros:

Excellent location. Nice big room with nice amenities. Clean, comfortable.

Cons:

N/A

2026-09-19 • via Nuitee
P
Princess • solo_traveller • ng
10
2026-09-19 • via Nuitee
C
Chandra • solo_traveller • us
1
Allocated old rooms for booking.com
Pros:

Location

Cons:

Not good for value, very old room, no bedlight switch or very old amneties, old bath setup, went into 90s
I think its specifically reseved for Booking.com bookings
Never stay in Hayatt next time..

2026-09-19 • via Nuitee
M
Massinissa • couple • ca
10
2026-09-18 • via Nuitee
Y
yvette • solo_traveller • us
5
Pros:

Transportation to Airport

Cons:

Staff very rude

2026-09-17 • via Nuitee
C
Cindy • couple • us
9
Comfortable and spacious room
Pros:

Spacious room

Cons:

Closet door wouldn’t open. Had to pay for self parking in unsecured lot

2026-09-17 • via Nuitee
R
Rahmawati • family_with_children • us
8
Value for money
Pros:

There is a swimming pool

Cons:

Old room

2026-09-17 • via Nuitee
M
MD MONI • couple • us
9
2026-09-17 • via Nuitee
U
Uliane • couple • br
5
Recomendo somente se a intenção for 1 noite e proximidade do aeroporto
Pros:

Escolhemos esse hotel pela proximidade do aeroporto e por ter transfer gratuito hotel/aeroporto, já que teríamos um stopover de 24hrs. O café da manhã era simples, estilo americano com pães, waffle, iogurte, frutas, ovos, linguiça, café e chá.

Cons:

Infelizmente de basicamente tudo! O quarto era grande, mas as instalações são antigas, os carpetes surrados o que acabava dando impressão de falta de limpeza e cheiro não agradável. O hotel realmente é muito próximo do aeroporto, mas se a intenção é visitar os monumentos de Washington DC prepare-se pois é bem distante: você ficará por volta de 1 hora e meia de percurso no metrô. Claro que isso não é culpa do hotel, só menciono pq talvez minha escolha tivesse sido outra se soubesse da distância. Tivemos um problema com o transfer do hotel, que estava marcado para as 19hrs e só chegou no hotel para nos levar ao aeroporto as 19:40! Por sorte estávamos adiantados e não perdemos o voo. O motorista do transfer se mostrou preocupado e alegou que não tinha sido avisado pela recepção do hotel, houve uma falta de comunicação entre a equipe.

2026-09-17 • via Nuitee
B
BRITTNEY • family_with_children • gb
5
Decent for price and one night due to using aiport, but I wouldn’t stay again.
Pros:

The room was big and perfect for a family. It was comfortable enough. Breakfast was good. Close to airport with a free shuttle.

Cons:

The hotel as a whole seemed very run down. Not a great first impression. There is nowhere close by to walk to for food, groceries, etc. The closest area is probably a 20 minute walk away.

2026-09-16 • via Nuitee
K
kevin • solo_traveller • gb
6
Pros:

Quiet not noisy and rooms were clean pillows and beds very comfortable.

Cons:

The dining area needs to be cleaned ready every day floors and tables

2026-09-14 • via Nuitee
K
Kelli • couple • us
9
Nice
2026-09-13 • via Nuitee
V
Victor Lan • solo_traveller • tw
10
2026-09-13 • via Nuitee
F
FELIPE • family_with_children • ni
10
2026-09-13 • via Nuitee
N
Nigel • couple • gb
9
2026-09-13 • via Nuitee
J
Janet • couple • gb
10
2026-09-11 • via Nuitee
S
Siddhesh • family_with_children • us
9
2026-09-10 • via Nuitee
M
Mițco • solo_traveller • us
10
2026-09-10 • via Nuitee
H
Hon. Rev. Roger • solo_traveller • us
10
Pros:

This is my to go to hotel each time I go to DC.

Cons:

Perfect

2026-09-10 • via Nuitee
K
krista • solo_traveller • ca
9
2026-09-10 • via Nuitee