Cresta Riley's Hotel

Hotels
7.5 (382 reviews)
Barolong Ward, Maun, Botswana , Maun , bw

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location near airport and town centre
Friendly and helpful staff / good shuttle service
Good breakfast and dinner offerings
Pool, outdoor bar and pleasant gardens
Private/comfortable rooms for many guests
Additional amenities (massage, guarded parking)
Cons:
Poor maintenance; rooms/buildings described as shabby and worn
Instances of overcharging or unexplained extra card transactions
Inconsistent service and slow/no response to disputes
Perceived as expensive / poor value by several guests
Some bathrooms/showers are outdated or unsatisfactory
Indoor dining/lounge area lacks coziness

Categories

Cleanliness
6.5
Mixed mentions: some guests described rooms as 'ruhig u sauber' (quiet and clean), but multiple reviews note shabby, worn furniture, signs of leaks and poor maintenance, indicating below-average upkeep.
Service
7.8
Many comments praise friendly and helpful staff, shuttle service and attentive personnel, but there are notable service failures (unanswered charge disputes, overcharging at check-in) that lower the score slightly.
Location
9
Consistently positive: several guests highlight an excellent location close to Maun centre, the airport, mall and local attractions.
Room Quality
6
Several guests report rooms as comfortable and private, but many describe rooms as shabby, worn, with dated bathrooms and signs of leaks—overall below average.
Amenities
8.5
Strongly positive: pool, outdoor bar, garden, shuttle, massage and other facilities are frequently praised and described as real highlights.
Value for Money
5.5
Multiple complaints about being overcharged, unexpected extra transactions and perception of the hotel as expensive; mixed reports of good meals and comfort do not fully offset these issues.
Food and Beverage
8
Generally positive: breakfast and dinner receive repeated praise (specific dishes noted), though a few guests commented the food was not great in some instances.
Overall Experience
8.7
Overall a largely pleasant experience for many guests due to location, staff friendliness and amenities, but persistent maintenance and billing/service issues temper the stay for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:30

Property Description

Scenic River Views
Cresta Riley's Hotel offers breathtaking views of the Thamalakane River, providing a serene backdrop for your stay.

Luxurious Accommodations
The air-conditioned rooms and spacious suites feature modern amenities such as flat-screen TVs, en suite bathrooms, and tea-and-coffee making facilities, ensuring a comfortable and relaxing experience.

Convenient Services and Attractions
With a 24-hour front desk, free WiFi, and assistance in organizing tours to nearby attractions like Chobe National Park and Moremi Game Reserve, Cresta Riley's Hotel caters to all your needs for a memorable stay.

Book now to experience luxury and convenience at Cresta Riley's Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MUB

Location

Guest Reviews

7.5
Based on 382 reviews
Cleanliness: 6.5
Service: 7.8
Location: 9
Room Quality: 6
Amenities: 8.5
Value for Money: 5.5
Food and Beverage: 8
Overall Experience: 8.7
H
Hans • solo_traveller • ch
4
Cons:

An expensive hotel where nothing works. Maintenance does not exist in their vocabulary.

2026-08-08 • via Nuitee
H
Hans-Joachim • solo_traveller • de
4
2026-08-03 • via Nuitee
M
Marc • couple • au
10
Great stay close to the centre of Maun.
Pros:

Very comfortable and friendly place. Great location for Maun centre and the airport. Good food and cold beer completed the package.👍👍👍

Cons:

Nothing

2026-07-25 • via Nuitee
E
Eric • solo_traveller • ch
7
2026-07-24 • via Nuitee
T
Thomas • couple • us
8
Pros:

Restaurant.

Cons:

Everything inside the room was fine, but certain parts of the hotel, including where we stayed, are in need of a refresh.

2026-07-17 • via Nuitee
R
Ricardo • couple • us
9
2026-07-16 • via Nuitee
K
Kim • solo_traveller • dk
5
Charming outside appearance
Pros:

The grounds of the hotel are beautiful. The staff are very friendly and helpful. Breakfast was good. Afternoon tea in the garden was delightful.

Cons:

The buildings and rooms are shabby and run down and not well maintained. Other than the bathroom appearing to have been updated ca. 20 years ago, room furniture looks beaten up and very worn. The ceiling looks like there has been a leak.

2026-07-13 • via Nuitee
J
Julie • extended_group • gb
9
A pleasant stay in a good value for money hotel.
Pros:

Breakfast was very good and the evening meal in the restaurant was very good too.
The outside area is nice to relax in.

2026-07-09 • via Nuitee
A
Aljoša • solo_traveller • si
1
Pros:

Stay away from this hotel. I paid the bill for the room with my credit card. When I arrived at the airport I have noticed that they put on my card another transaction of 96€. I have tried to contact them but no answer...

Cons:

:(

2026-07-03 • via Nuitee
M
Madura • couple • nl
7
Good location but service need improvement.
Pros:

Great location and nice atmosphere.

Cons:

Service needs to improve.

2026-06-07 • via Nuitee
U
Umair • couple • za
5
2026-06-04 • via Nuitee
P
Peter • couple • gb
9
Pros:

Breakfast, dinner and bar services were all friendly and staff were helpful. The hotel is in a great location forfor getting toand from the airport and walking into the old mall, the museum and local eateries.

Cons:

The outdoor bar area was lovely but it would have been nice to have an indoor option too. The dining space was fine but lacked a litrle cosiness and was rather quiet, but the food was lovely.

2026-05-10 • via Nuitee
L
Lorraine • couple • gb
8
2026-05-08 • via Nuitee
R
René • family_with_children • ch
7
2026-05-04 • via Nuitee
D
Dylan • couple • za
5
As a regular guest here over the last 2 years I will not stay here again. The last few occasions have just been issues.
Pros:

Location is good and rooms comfortable.

Cons:

A lot.

2026-05-01 • via Nuitee
E
Edeltraud • couple • de
10
Pros:

Hotel an der A 3, nah am Flughafen, Parkplatz bewacht, Gartenanlage mit pool gepflegt, direkt am Fluss, Zimmer ruhig u sauber, massage super, Pizza u lasagne sehr gut, Frühstücksbüfet reichhaltig, sehr freundliches und hilfsbereites Personal, empfehlenswertes hotel direkt in Maun

Cons:

Die im hotel angebotenen outdoor-Aktivitäten haben mich nicht überzeugt.

2026-04-27 • via Nuitee
M
Michelle • extended_group • za
9
We had a lovely time, good food, comfortable accommodation and friendly staff.
Pros:

The shuttle was a life saver. The pool and bar was a real gem. The dinner was great, especially the Amarula chicken livers. The rooms are very private and ours had a very spacious sitting room. The mini fridge was a welcome addition

Cons:

The bathroom light switch turned all the room lights on, which was a bit of a problem when you went to the bathroom at night as the light woke up the person still sleeping. The bath/shower was a let down, it was not nice using that. A walk in shower would have been better. ( personal preference)

2026-04-20 • via Nuitee
N
Nadia • couple • za
8
had a pleasant stay
Pros:

all was good

2026-04-13 • via Nuitee
B
Bruce • solo_traveller • bw
8
2026-04-09 • via Nuitee
T
Tom • couple • za
8
Pros:

Close to the airport with a free shuttle.

Cons:

The food was not great.

2026-04-06 • via Nuitee