Cresta Riley's Hotel

Hotels
7.5 (386 reviews)
Barolong Ward, Maun, Botswana , Maun , BW

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location near airport and town centre
Friendly and helpful staff / good shuttle service
Good breakfast and dinner offerings
Pool, outdoor bar and pleasant gardens
Private/comfortable rooms for many guests
Additional amenities (massage, guarded parking)
Cons:
Poor maintenance; rooms/buildings described as shabby and worn
Instances of overcharging or unexplained extra card transactions
Inconsistent service and slow/no response to disputes
Perceived as expensive / poor value by several guests
Some bathrooms/showers are outdated or unsatisfactory
Indoor dining/lounge area lacks coziness

Categories

Cleanliness
6.5
Mixed mentions: some guests described rooms as 'ruhig u sauber' (quiet and clean), but multiple reviews note shabby, worn furniture, signs of leaks and poor maintenance, indicating below-average upkeep.
Service
7.8
Many comments praise friendly and helpful staff, shuttle service and attentive personnel, but there are notable service failures (unanswered charge disputes, overcharging at check-in) that lower the score slightly.
Location
9
Consistently positive: several guests highlight an excellent location close to Maun centre, the airport, mall and local attractions.
Room Quality
6
Several guests report rooms as comfortable and private, but many describe rooms as shabby, worn, with dated bathrooms and signs of leaks—overall below average.
Amenities
8.5
Strongly positive: pool, outdoor bar, garden, shuttle, massage and other facilities are frequently praised and described as real highlights.
Value for Money
5.5
Multiple complaints about being overcharged, unexpected extra transactions and perception of the hotel as expensive; mixed reports of good meals and comfort do not fully offset these issues.
Food and Beverage
8
Generally positive: breakfast and dinner receive repeated praise (specific dishes noted), though a few guests commented the food was not great in some instances.
Overall Experience
8.7
Overall a largely pleasant experience for many guests due to location, staff friendliness and amenities, but persistent maintenance and billing/service issues temper the stay for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:30

Property Description

Scenic River Views
Cresta Riley's Hotel offers breathtaking views of the Thamalakane River, providing a serene backdrop for your stay.

Luxurious Accommodations
The air-conditioned rooms and spacious suites feature modern amenities such as flat-screen TVs, en suite bathrooms, and tea-and-coffee making facilities, ensuring a comfortable and relaxing experience.

Convenient Services and Attractions
With a 24-hour front desk, free WiFi, and assistance in organizing tours to nearby attractions like Chobe National Park and Moremi Game Reserve, Cresta Riley's Hotel caters to all your needs for a memorable stay.

Book now to experience luxury and convenience at Cresta Riley's Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MUB

Location

Guest Reviews

7.5
Based on 386 reviews
Cleanliness: 6.5
Service: 7.8
Location: 9
Room Quality: 6
Amenities: 8.5
Value for Money: 5.5
Food and Beverage: 8
Overall Experience: 8.7
M
marcio • solo_traveller • br
10
Bela propriedade e gentil atendimento. Ótimo hotel!
Pros:

Bela propriedade, com grande área verde, ao lado do rio. Afastada da cidade, tranquila, com táxi/uber fácil. Perto de um grande supermercado. Os funcionários são extremamente gentis, o café da manhã é ótimo. Jantei no restaurante e também foi ótimo. Recomendo tudo!

Cons:

Tudo ótimo.

2026-10-17 • via Nuitee
L
Lucinda • extended_group • gb
8
Great stay in Maun
Pros:

Great place to stay in Maun - very comfortable. Highly recommend the massage parlour. Staff are very friendly!

2026-10-17 • via Nuitee
P
Peter • solo_traveller • ch
10
2026-10-16 • via Nuitee
A
Anne • solo_traveller • au
7
Overall an enjoyable stay.
Pros:

Airport shuttle and onsite restaurant were a plus. The bed was very comfortable and the room a good size.

Cons:

The shower over the bath.

2026-10-11 • via Nuitee
D
Donata • couple • it
8
Buono
Pros:

Carina, un po trascurato il giardino, la camera bella spaziosa, hanno anche un ristorante dove si può cenare a buffet con un prezzo buono. Mi sono fermata solo una notte

2026-10-09 • via Nuitee
A
Andrea • solo_traveller • it
8
2026-09-17 • via Nuitee
D
David • couple • gb
8
Convenient overnight stay after 2 weeks safari
Pros:

Close to the airport, quiet, free airport transfer

Cons:

Nothing

2026-09-14 • via Nuitee
K
katharina • couple • de
5
Pros:

The location

Cons:

Old facility , dead insects on the wall , low maintenance of the hotel

2026-09-10 • via Nuitee
J
jennifer • solo_traveller • gb
9
Comfortable pleasant hotel lovly grounds on edge of town, banking and supermarket in safe walking
Pros:

Excellent meals attentive but not intrusive staff. Lovely view from dining room.

Cons:

Few mior repairs needed generslly.

2026-09-10 • via Nuitee
A
Anne • solo_traveller • au
8
Pros:

Close to the airport and the shuttle service was appreciated.

Cons:

The rooms are good but for the price I expected a higher stsndard.

2026-09-05 • via Nuitee
C
Christopher • couple • gb
9
2026-09-03 • via Nuitee
S
Schulz • solo_traveller • de
6
2026-09-02 • via Nuitee
C
Christoph • solo_traveller • za
7
Well located and well priced, great for a one night stop.
Pros:

Good value for money accomodation.

Cons:

Dinner buffet was suboptimal, cheap and nothing to write home about. Would go off site next time.

2026-08-23 • via Nuitee
A
Andreas • couple • at
9
2026-08-20 • via Nuitee
H
Helene • family_with_children • fr
5
Pas aimé notre séjour dans cet hôtel
Pros:

Pas grand chose , proximité de l’aéroport

Cons:

Je n’ai pas du tout apprécié de réserver une « suite »à 290€ pour 3 personnes ( hors de prix pour ce que c’est) et qu’on m’annonce qu’elle n’accueillait que 2 personnes
Nous avons fait un tel scandale qu’on nous a offert une deuxième chambre pour notre fille
Sinon l’hôtel est décati de l’extérieur , la salle à manger ultra glauque , le petit déjeuner moyen.. c’est un hôtel de séminaire tout juste bien pour une nuit de transit

2026-08-18 • via Nuitee
B
Bernard • solo_traveller • fr
9
2026-08-17 • via Nuitee
F
Federico • couple • it
8
Good option in Maun
Pros:

The staff were extremely friendly, the location is strategic and the restaurant was nice as well.

2026-08-15 • via Nuitee
B
Bernard • solo_traveller • fr
8
Peut faire mieux
Pros:

Emplacement, végétation

Cons:

Laisser aller du personnel au restaurant

2026-08-12 • via Nuitee
A
Ayesha • solo_traveller • gb
8
Good location
Pros:

Everything you need there and close to shops. Staff are extremely helpful and go above and beyond to make sure you are ok.

Cons:

Nothing

2026-08-12 • via Nuitee
R
RALF • solo_traveller • bw
7
2026-08-10 • via Nuitee