Oaks Brisbane Casino Tower Suites

Hotels
•
Oaks Hotels & Resorts
8 (3313 reviews)
151 George St , Brisbane , au
+61 1300 663 347

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Family rooms
Dry cleaning
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable accommodations
Cons:
Parking issues
Cleanliness concerns
Noise disturbances

Categories

Cleanliness
6.96
Some reviews indicate cleanliness issues; room smelt damp and had poor maintenance.
Service
8.93
Reviews highlight friendly and accommodating staff.
Location
8.97
Multiple mentions of great location central to attractions.
Room Quality
7.42
Rooms generally well-appointed, but some faced noise and issues.
Amenities
7.95
Good amenities noted, though some guests mentioned the fitness center is lacking.
Value for Money
7.91
Value perceived as reasonable, but some found it expensive for the overall experience.
Food and Beverage
7.96
Not specifically mentioned, standard quality for this hotel tier.
Overall Experience
7.93
Mostly positive experiences despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:38

Property Description

Luxurious Self-Contained Accommodation:
Indulge in the comfort of self-contained apartments with private balconies at Oaks Brisbane Casino Tower Suites. Each elegantly furnished unit boasts a fully equipped kitchen and laundry facilities, providing a home away from home experience.

Prime Location in Brisbane CBD:
Conveniently situated in the heart of Brisbane, our hotel is just a stone's throw away from Queen Street Mall and a short walk from Central Station and the vibrant South Bank district. Explore the city with ease from our central location.

Relaxation and Convenience:
Unwind in the spa pool, stay active in the fitness centre, or soak up the sun on the poolside terrace overlooking the Brisbane River. With a 24-hour front desk, WiFi access, and European appliances in every apartment, Oaks Brisbane Casino Tower Suites ensures a seamless and enjoyable stay.

Book now to experience the perfect blend of luxury and convenience at Oaks Brisbane Casino Tower Suites.

Important information:

Please note for safety reasons due to scheduled fireworks displays, the level 7 podium area at the property including the pool, pool deck, spa, fitness centre and sauna will be closed at 16:00 on River Fire night and New Year’s Eve. These areas will re-open the next day at 10:00.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that there is a non-refundable 1.5% charge when you pay with a credit card. A valid credit card must be presented upon arrival. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that this property cannot accommodate vehicles over 2.1 metres, due to height restrictions of the car park.

Please note that car parking is limited and must be booked in advance. If you are arriving by car, please contact the hotel for more information, using the contact details found on the booking confirmation.

Entry to the car park is off Charlotte Street. The laneway leading to the car park is on the right hand side of Charlotte Street between the Telstra Building and the Pancake Manor. Please note this is not signed due to Council Regulations.

In order to access the car park, guests are requested to turn right off Charlotte Street, just before the Pancake Manor Restaurant. The roller garage door is approximately 25-metres down this side street on the left. When guests reach this door, they must dial 101, followed by the bell symbol on the intercom panel.

All hotel guests are required to park in the car parks that are marked in green with 'Hotel Guest' displayed on the ground. Failure to park in these zones and/or clearly display your validated parking slip on the dash may result in car being towed at owners expense.

Please be informed that the swimming pool area—including the pool, spa, and sauna—will remain closed due to cladding removal works across multiple levels. These works are expected to be completed by the end of September 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

Location

Guest Reviews

8
Based on 3313 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
N
Natalia • extended_group • pe
10
2026-07-25 • via Nuitee
H
H • extended_group • au
8
2026-07-23 • via Nuitee
R
Rhonda • solo_traveller • au
7
Pros:

The bed was absolutely divine

Cons:

No direction on how to work television

2026-07-22 • via Nuitee
S
Sarah-Menai • solo_traveller • au
7
Pros:

The apartment was well-equipped, clean and spacious and had two bedrooms, two bathrooms, washing, cooking and dining facilities.

Cons:

Not all staff were curteous. We were given two keys for our room between three of us. No having a key wasn't a problem for me most of the trip, but when the other two people in our party were out independently, staff wouldn't allow me to return to my room and left me waiting in the foyer, stating they didn't have an additional key. Not great customer service!

We also weren't impressed while reviewing our bill that particular nights of our stay were charged at 3 times the price of other nights within the same booking, for the same room. Had we been warned, we would have cut out trip short, or revised our booking.

I queried this with the same member of staff that had refused me access to our room. She replied that it happens when there are events on.

2026-07-21 • via Nuitee
R
Rosie • couple • au
10
2026-07-20 • via Nuitee
M
Mawa • family_with_children • au
8
2026-07-20 • via Nuitee
A
Adreana • couple • au
10
Fantastic location!
Pros:

Everything

Cons:

Facilities not working

2026-07-20 • via Nuitee
B
Belinda • solo_traveller • au
10
Pros:

Very comfortable bed and very spacious for 1one person. It was so post to be 2 of us but change off plans in the end.

Cons:

Nothing at this stage

2026-07-20 • via Nuitee
M
Michele • couple • au
6
2026-07-20 • via Nuitee
K
Kylie • couple • au
8
2026-07-20 • via Nuitee
A
Andrew • couple • au
8
2026-07-20 • via Nuitee
R
Rasanga • family_with_children • au
7
Pros:

Good location close to everything in CBD

Cons:

No ensuite. Somewhat dated.

2026-07-20 • via Nuitee
C
CJae Stocker • solo_traveller • au
6
Pros:

Reception was friendly 24hr check in

2026-07-19 • via Nuitee
R
rob • solo_traveller • au
8
2026-07-19 • via Nuitee
T
Tara • couple • au
10
2026-07-19 • via Nuitee
T
Tania • solo_traveller • au
10
Pros:

Staff where friendly, very helpful. The room was clean and just wanted we wanted for the night.

2026-07-19 • via Nuitee
S
Shaianne • couple • au
2
Cons:

There was cockroaches in the room in the kitchen area n bedroom

2026-07-18 • via Nuitee
J
Jacob • couple • au
10
Overall very relaxing and enjoyable place to stay.
Pros:

Staff really friendly at reception and the service guy is amazing to deal with all of them get top marks as their service is above and beyond. We were spoiled with the view over the water being a room on the very end and very thankful for the card and white wine. Also too I caught a cold which was very disappointing for me but it was nice to stay on a very comfortable bed and having the friendly staff say hello to us and giving us friendly advice and treats like the small tim tams that always puts a smile on your face everytime you walk in and out of the building

Cons:

Nobodys fault on these couple of things, the pool and spa were out of order due to works which was disappointing at the time of our stay, the foxtel wasn’t working when we first came in and the hose in the laundry had a leak, also the chair was starting to show its age. I would like to make it clear that no one was at fault for this things happen with wear and tare, a quick check of these things before make people come to stay and making sure these things are working would be awesome.

2026-07-16 • via Nuitee
S
Sandra • solo_traveller • au
9
2026-07-16 • via Nuitee
N
Nelson • family_with_children • nc
8
2026-07-14 • via Nuitee