Sugar Sands Beachfront Hotel, a By The Sea Resort

Hotels
7.3 (2776 reviews)
20723 Front Beach Road , Panama City Beach , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful views
Cons:
Cleanliness issues
Parking difficulties
Room comfort

Categories

Cleanliness
6.38
Several mentions of dirty floors and maintenance issues.
Service
8.35
Staff was described as friendly and accommodating.
Location
8.39
Multiple reviews praised the quiet location and beach access.
Room Quality
6.84
Mixed reviews on comfort; some issues with bedding and room layout.
Amenities
6.87
Adequate amenities; however, some details like furniture and cleanliness were lacking.
Value for Money
7.33
Generally good value considering the beach view and amenities.
Food and Beverage
6.88
Coffee in the vending room was appreciated; no other mentions.
Overall Experience
7.35
Guests enjoyed their stay but noted various issues to address.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:08

Property Description

Luxurious Beachfront Property

Outdoor Pool and Sun Terrace: Relax by our outdoor pool or soak up the sun on our beautiful terrace overlooking the beach.

Suite Amenities: Enjoy cable TV and ironing facilities in all suites for your convenience and comfort.

Convenient Location: Just a short distance from Gulf World Marine Park, Pier Park, and other popular attractions, our hotel offers the perfect blend of relaxation and entertainment.

Book now to experience the ultimate beachfront getaway at Sugar Sands Beachfront Hotel, a By The Sea Resort!

Important information:

Please note that the mandatory resort fee of USD 14.98 per night per room is included in the final cost. This fee supports on-site amenities, city-wide discounts, and on-premise services.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ECP

Location

Guest Reviews

7.3
Based on 2776 reviews
Cleanliness: 6.38
Service: 8.35
Location: 8.39
Room Quality: 6.84
Amenities: 6.87
Value for Money: 7.33
Food and Beverage: 6.88
Overall Experience: 7.35
C
Campbell • solo_traveller • us
10
Pros:

Staff was great... Everything was spot on... Really enjoyed staying here!

2026-09-19 • via Nuitee
W
Wilhite • solo_traveller • us
8
2026-09-19 • via Nuitee
A
Alexey • couple • us
8
Pros:

There was a spacious room with comfy beds and a great sea view. A nice beach.

2026-09-18 • via Nuitee
C
Cherie • solo_traveller • us
8
Beach time.
Pros:

Being on beach, seeing beach from window.

Cons:

No frying pans or decent coffee pot with good coffee, we went to Walmart and perchased a pan with spatula, some food items, we were loading stuff from our last day ,and going to catch those last few minutes on the beach before leaving, I walked over to see if coffee was on premise and had laid these things on tail gate while my husband was putting items in front cab, when someone came around back of truck and did a snatch and grab, we didn't realize things were gone until we stopped at a rest area to do lunch from said items. I know these things can be replaced, but we felt a since of being violated after we had had a peaceful couple of days away and our first time getting to PCB. And yes tailgate was shut without realizing stuff wasn't in it.

2026-09-18 • via Nuitee
L
Lucky • solo_traveller • us
5
2026-09-18 • via Nuitee
D
Devin • couple • us
1
i will never stay at this filthy place again
Pros:

nothing

Cons:

there was roaches everywhere, floors turned your bottom of your feet black. the pool had contraction tape all around it. there were no parking spaces u had to park across the street and cross main toad to get to hotel. housekeeping just walls in even if u ask them not
to. they don’t clean at all anything was very dirty. they don’t help accommodate anything. very very dirty place with tons of roaches everywhere u cant even buy groceries to have there because they get into it all.

2026-09-18 • via Nuitee
M
Michael • couple • us
10
A plus
Pros:

Everything

Cons:

Parking

2026-09-17 • via Nuitee
W
Wanda • family_with_children • us
10
My stay was great, I have been there before,
Pros:

Location, the room was great, I loved the split bedrooms.

Cons:

Arrived at 12, letting office know I had arrived. Told it would be a couple of hours. That was okay because I was early. When I arrived at 12 noon, I parked at a bottom unit that had not been Occupied the night before. But I was told the second time of checking back, nothing was ready. Okay, I set in the parking lot for over an hour. Checked back with the office, still nothing. I noticed the office was getting busy at 3:10, I went back inside. Waited in line of 5 different family’s that got checked in and went to there room. I as again, “nothing available on bottom until 4:00. Again outside I went. Still waiting, ? Back inside at 3:55, Rome ready. The same one they had been vacant. Why did I have to wait so long? I never was rude, but I did not understand why I got treated this way.

2026-09-17 • via Nuitee
E
Eric • couple • us
7
2026-09-17 • via Nuitee
K
K • couple • us
9
Pleasant
Pros:

the room was nice, ocean front, great views

Cons:

had to call down for, then go down and to the desk to get a roll of TP because there was none in the bathroom. There was an orange outdoor extention cord plugged in below the TV, and ran over to the Refridgerator, and Micorwave. Hopefully this was a temporary measure uhntil the outlet behind the refridgetator coould be fixed.

2026-09-15 • via Nuitee
R
Roy • solo_traveller • us
8
2026-09-14 • via Nuitee
T
TYRONE • couple • us
10
Perfect
Pros:

Staff is excellent

Cons:

Location

2026-09-11 • via Nuitee
T
Tammy • solo_traveller • us
5
2026-09-11 • via Nuitee
J
James • couple • us
10
2026-09-11 • via Nuitee
C
Caroline • couple • us
8
Great value, great clean beach access and clean pool area.
Pros:

Clean pool
And beach access

Cons:

Broken patio chairs and no late checkout given the palm tree chopping first thing Labor Day morning around the pool so we really couldn’t use it that morning. It was my last vacation day along with many others. Property management should have thought differently about scheduling that on one of the most expensive rate weekends?

2026-09-11 • via Nuitee
K
Kristina Biggs • solo_traveller • us
1
Pros:

Location & Staff

Cons:

Location and Staff Room was disgusting & poor shape. Front Bedroom had no air and was hot.
Blood spots all over bathroom walls. Toilet see pictures

2026-09-11 • via Nuitee
G
Gillian • couple • us
6
Would stay here again just wish it had more soundproofing
Pros:

It's a great location and beds are comfortable.

Cons:

Neighbors were so noisy early hours of morning :(

2026-09-10 • via Nuitee
M
Mcauliffe • family_with_children • us
1
Horrible visit.
Pros:

Near beach

Cons:

Ai photos misrepresented the hotel. Dirty, bugs, sheets were worn and needed replaced. Beds are fulls and not queens

2026-09-10 • via Nuitee
A
Amanda • couple • us
7
Pros:

Good location , beds were good . Good housekeeping

Cons:

Tv was old and remote was taped up and barely worked and bath fan vent didn’t work

2026-09-08 • via Nuitee
S
Stacy • family_with_children • us
8
Pros:

The location on the beach.

Cons:

Not enough linens.

2026-09-08 • via Nuitee