Sugar Sands Beachfront Hotel, a By The Sea Resort

Hotels
7.3 (2564 reviews)
20723 Front Beach Road , Panama City Beach , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Non-smoking throughout
Kids' outdoor play equipment
Outdoor furniture
Shallow end
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful views
Cons:
Cleanliness issues
Parking difficulties
Room comfort

Categories

Cleanliness
6.38
Several mentions of dirty floors and maintenance issues.
Service
8.35
Staff was described as friendly and accommodating.
Location
8.39
Multiple reviews praised the quiet location and beach access.
Room Quality
6.84
Mixed reviews on comfort; some issues with bedding and room layout.
Amenities
6.87
Adequate amenities; however, some details like furniture and cleanliness were lacking.
Value for Money
7.33
Generally good value considering the beach view and amenities.
Food and Beverage
6.88
Coffee in the vending room was appreciated; no other mentions.
Overall Experience
7.35
Guests enjoyed their stay but noted various issues to address.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:08

Property Description

Luxurious Beachfront Property

Outdoor Pool and Sun Terrace: Relax by our outdoor pool or soak up the sun on our beautiful terrace overlooking the beach.

Suite Amenities: Enjoy cable TV and ironing facilities in all suites for your convenience and comfort.

Convenient Location: Just a short distance from Gulf World Marine Park, Pier Park, and other popular attractions, our hotel offers the perfect blend of relaxation and entertainment.

Book now to experience the ultimate beachfront getaway at Sugar Sands Beachfront Hotel, a By The Sea Resort!

Important information:


Please note that the mandatory resort fee of USD 14.98 per night per room is included in the final cost. This fee supports on-site amenities, city-wide discounts, and on-premise services.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ECP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.3
Based on 2564 reviews
Cleanliness: 6.38
Service: 8.35
Location: 8.39
Room Quality: 6.84
Amenities: 6.87
Value for Money: 7.33
Food and Beverage: 6.88
Overall Experience: 7.35
L
Lisa solo_traveller us
10
Pros:

Location location location and I love it here. Use to take the kids every year when they were growing up
Always a great time

Cons:

I was sad the hot tub was gone but I still love it.

2026-05-30 via Nuitee
H
Heather solo_traveller us
6
2026-05-30 via Nuitee
J
judith family_with_children us
1
awful experience
Pros:

Location

Cons:

Not clean enough, terrible pest control and terrible condition of the room. Needs updates in shower, bath, walls... No control of loud music until late hours (11PM), they don't care about guests an didn't hesitate to drill and hammer after 10 pm, nobody was cleaning the common ares in days, dirty clothes on the floor, empty bottles... it was disgusting experience. The only positive was the location and lot of parking.

2026-05-30 via Nuitee
M
Melissa family_with_children us
5
Pros:

Good, quiet location on the beach.

Cons:

The rooms were dated and it didn’t feel clean. Mold spots on the ceiling and shower was gross.

2026-05-29 via Nuitee
T
Tiffany family_with_children us
10
2026-05-29 via Nuitee
A
Amelia couple us
4
I am not typically one to complain or be that person but what was supposed to be relaxing and stress free actually turne
Pros:

We always love staying at sugar sands and the location is perfect!

Cons:

Unfortunately we did not have a great experience this time. We arrived Sunday and got checked in around 2pm. We came back from the beach, showered and went to dinner. Upon arriving back from dinner noticed our floor was flooded from the bathroom all the way into the bedroom of the split wall. We go down to the service desk and the lady says maintenance isn’t here but she will let them know in the morning and gave us three towels to clean this up. We soak up the water as best we can. By 6 am the following morning the water is even worse. I go back down to the front desk and a different lady says maintenance isn’t in this early but she will let them know. This lady gave me four towels this time. We waited around in the room until around 1:00 PM and still hadn’t heard or saw anybody. Finally, I go back to the front desk again. This time the lady calls maintenance immediately and they’re finally helping solve this problem. It leaked a little more after this but eventually stopped. They were nice enough to follow back up and make sure the problem was fixed after 1.5 days of flooding in our room. For a three day trip 1.5 of the day was spent tending to a soaking wet floor with water running everywhere. Upon checkout I spoke to the front desk lady and asked if there was any type of accommodation that could be made considering the circumstances. She responded that it was up to management but confirmed my email and said someone would contact me. I’ve sent two follow up texts to the number they had communicated to me with but I haven’t heard a single thing back. It’s extremely upsetting because I paid $975 for three nights at Sugar Sands but had to spend one night and the next day dealing with the bathroom flooding into the hallway and bedroom.

2026-05-29 via Nuitee
J
Jamie solo_traveller us
9
2026-05-29 via Nuitee
B
Breanna couple us
7
It’s good for the price.
Pros:

Room was decent, view of the beach was wonderful. New linens were brought day 2 of stay, did not have to request them. Air conditioning worked well. Full refrigerator available. Quiet location on the beach (pretty far from main Downtown PCB)

Cons:

A bit run down, renovation needed. Bed was not comfortable at all, looks like there was a dead roach or 2 killed on the wall, thankfully we did not see any during our stay. Mold/mildew in the bathroom ceiling tile. Could be a bit cleaner. Chairs on balcony were cracked so we could not sit in them.

2026-05-28 via Nuitee
N
Nilanjan family_with_children us
5
2026-05-28 via Nuitee
D
David solo_traveller us
9
Was affordable and clean!
Pros:

Clean

Cons:

Location

2026-05-28 via Nuitee
S
Shellie Willis solo_traveller us
9
Pros:

Beautiful location. Wonderful staff. It would be nice if they had discounts for guests who continue to come back every year.

Cons:

More outdoor furniture for decking and pool area. The area was nice.Just wish they had more chairs.
.
It would also be nice if there was a table in the room , so you had a place to actually eat other than the bar area.
.
We love coming here.Those are just a couple of things that would make it even nicer.

2026-05-28 via Nuitee
A
Andrew solo_traveller us
5
Good for the price but could be better
Pros:

Hotel is far enough from all the hustle and bustle and all other hotels so beach isn't Soo crowded. Waited till last minute to book and got a really good price. Room is a good size for what you pay. Pillows are very soft.

Cons:

Wife saw a couple roaches in the room🤮. The beds are kinda uncomfortable, little too stiff and firm for me. No ice trays in fridge, no clock. Water pressure in shower is barely there. Parking is terrible, can barely get around without hitting another car unless you park across the street or in front of the West Tower.

2026-05-28 via Nuitee
A
Amanda couple us
10
2026-05-28 via Nuitee
A
angela family_with_children us
9
Perfect for the budget, awesome beach front hotel to stay at.
Pros:

The location was perfect. The beach just steps away, it was beautiful. The area was safe and away from the crowds. Loved it. Rooms were clean and beds were comfy.

Cons:

The hotel was a bit run down. Lots of wear and tear interior and exterior. Needs some TLC. But absolutely would stay here again.

2026-05-28 via Nuitee
J
janey family_with_children us
1
Pros:

Smaller facilities

Cons:

Not clean, room was dirty smoke alarm was chirping as soon as we got there had to go have the battery replaced. The tv did not work. Rats on the property

2026-05-26 via Nuitee
S
Sherita couple us
1
2026-05-26 via Nuitee
O
Omaidabrigith solo_traveller us
10
Pros:

Everything

Cons:

Small parking space

2026-05-26 via Nuitee
B
Brianna family_with_children us
7
2026-05-26 via Nuitee
S
Sherita couple us
1
Pros:

Nothing

2026-05-26 via Nuitee
A
Angela couple us
8
Pros:

The property looked just like the picture. The accommodations were good.

Cons:

The distance to the Pier Park area

2026-05-25 via Nuitee