Sugar Sands Beachfront Hotel, a By The Sea Resort

Hotels
7.3 (2583 reviews)
20723 Front Beach Road , Panama City Beach , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Non-smoking throughout
Kids' outdoor play equipment
Outdoor furniture
Shallow end
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful views
Cons:
Cleanliness issues
Parking difficulties
Room comfort

Categories

Cleanliness
6.38
Several mentions of dirty floors and maintenance issues.
Service
8.35
Staff was described as friendly and accommodating.
Location
8.39
Multiple reviews praised the quiet location and beach access.
Room Quality
6.84
Mixed reviews on comfort; some issues with bedding and room layout.
Amenities
6.87
Adequate amenities; however, some details like furniture and cleanliness were lacking.
Value for Money
7.33
Generally good value considering the beach view and amenities.
Food and Beverage
6.88
Coffee in the vending room was appreciated; no other mentions.
Overall Experience
7.35
Guests enjoyed their stay but noted various issues to address.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:08

Property Description

Luxurious Beachfront Property

Outdoor Pool and Sun Terrace: Relax by our outdoor pool or soak up the sun on our beautiful terrace overlooking the beach.

Suite Amenities: Enjoy cable TV and ironing facilities in all suites for your convenience and comfort.

Convenient Location: Just a short distance from Gulf World Marine Park, Pier Park, and other popular attractions, our hotel offers the perfect blend of relaxation and entertainment.

Book now to experience the ultimate beachfront getaway at Sugar Sands Beachfront Hotel, a By The Sea Resort!

Important information:

Please note that the mandatory resort fee of USD 14.98 per night per room is included in the final cost. This fee supports on-site amenities, city-wide discounts, and on-premise services.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ECP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.3
Based on 2583 reviews
Cleanliness: 6.38
Service: 8.35
Location: 8.39
Room Quality: 6.84
Amenities: 6.87
Value for Money: 7.33
Food and Beverage: 6.88
Overall Experience: 7.35
S
Shawn extended_group us
8
Minimum dishes for kitchen, air didn’t work that great,balcony chairs were cheap and broken, no broom for room, room sle
Pros:

Room was good size, and beds were comfortable

Cons:

Minimum dishes for kitchen, air didn’t work that great,balcony chairs were cheap and broken, no broom for room, room slept 8 but would only give 4 towels and wash rags, room lighting was horrible, balcony concrete was breaking and cracked all over, facility needs upgrades big time.

2026-06-20 via Nuitee
C
Crystal family_with_children us
10
2026-06-19 via Nuitee
H
Heather extended_group us
6
Lovely staff, great location. Needs updates for prices
Pros:

The location is nice and staff was excellent!

Cons:

No hot tub.
Handicap room was in need of a good deep clean !!

2026-06-19 via Nuitee
S
Sarah couple us
10
Pros:

Everything

Cons:

Elevator

2026-06-18 via Nuitee
C
Cindy family_with_children us
6
was appropriate for the cost
Pros:

check in was great. location is great

Cons:

No hair dryer, no ice bucket -- no TV guide and poor reception. Room is very basic, Pool was clean. No hot tub or splash pad. room picture was not like what we got. But was ok for our short stay

2026-06-18 via Nuitee
M
Magdaline family_with_children us
1
Pros:

The view was great and the staff was friendly.

Cons:

I was charged an additional $100.00 deposit and was not informed about it until I showed up at the hotel. I was told the deposit would be refundable and still have not received it. I will never stay at this hotel again

2026-06-18 via Nuitee
M
Melissa couple us
10
It was a great location with wonderful views. Easy access to the beach.
Pros:

The view from the balcony

Cons:

N/A

2026-06-17 via Nuitee
M
Monika family_with_children us
8
Pros:

Rooms are clean, bathroom is clean, beds are good too. having beach front views were awesome. staff is good. my family had a great relaxed stay and fun at beach.

Cons:

The room was not ready by our checkin time. Since we planned for other activities on same evening, we just checkedin and left, after 1 hour i called back and got confirmed the room was ready. Apart from this everything else was good.

2026-06-17 via Nuitee
D
David solo_traveller us
10
2026-06-17 via Nuitee
C
Coleman solo_traveller us
10
Great
Pros:

All

Cons:

Na

2026-06-16 via Nuitee
R
Rachel couple us
10
2026-06-15 via Nuitee
K
Kimberly family_with_children us
5
2026-06-15 via Nuitee
C
Clara Billingslea solo_traveller us
1
Pros:

The accomodations was spacious,steps from the beach

Cons:

Bed bugs, excessive moisture in the bedroom floor

2026-06-15 via Nuitee
A
Atinquia couple us
10
2026-06-15 via Nuitee
A
Amber family_with_children us
5
2026-06-14 via Nuitee
D
Dillan family_with_children us
7
Needs to be remodeled and upgrade all appliances and living areas
Pros:

Location

Cons:

Outdated, old used, couch cushions need shampooing

2026-06-14 via Nuitee
A
Audrey family_with_children us
7
Over it was a great stay for our little family only wishing the hot tub was still there and better cleaning done between
Pros:

The location was great out of way of all the Main Street traffic

Cons:

The hot tub has been filled in so no hot tub and upon arrival our pull out couch sheets were never changed from the last guest and the sheet were filthy

2026-06-14 via Nuitee
E
Evelyn solo_traveller us
4
Great views
Pros:

The coffee, pool, and beach access

Cons:

It definitely needs updates- it’s priced almost like the other resorts and looks and is very run down.

2026-06-14 via Nuitee
C
Christine extended_group us
8
It was a good place for the money on the beach with beautiful views!
Pros:

It was convenient to PCB and beach access was easy and not crowded. The beaches were clean and plenty of space to enjoy the ocean! The room was a good size for two queen beds. The kitchen had the basic things but not stocked with many utensils etc. The coffee was a single Keurig but only took pouches. The coffee in the lobby was excellent though! Our air unit was messed up so had to constantly jiggle the outlet to keep it on. That problem should be fixed by now though. Overall it was a nice and clean place to stay for our short weekend trip.

Cons:

I can’t say there was anything I didn’t like, but the low inventory in kitchen was disappointing but will know next time.

2026-06-13 via Nuitee
R
Robyn family_with_children us
4
Room was gross
Pros:

Beachfront room with spilt accommodations

Cons:

Room and beds were dirty and the roaches.

2026-06-12 via Nuitee