Mantra Sierra Grand

Hotels
Mantra
7.8 (841 reviews)
22 Surf Parade , Gold Coast , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Close to beach
Spacious unit
Cons:
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
6.58
Rooms needed deep cleaning; dirty balcony.
Service
8.57
Some positive comments about staff accommodating needs.
Location
8.57
Excellent location, close to beach and shops.
Room Quality
7.08
Rooms in need of refurbishment; cockroaches reported.
Amenities
7.58
Swimming pool/spa great, but poor internet and equipment.
Value for Money
8.07
Good size apartment; competitive for location.
Food and Beverage
8.07
Facility has a good restaurant and amenities.
Overall Experience
7.88
Overall positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:25

Property Description

Luxurious Accommodation with Stunning Views

Panoramic Views: Enjoy breathtaking ocean and hinterland views from select rooms.

Amenities: Take advantage of indoor and outdoor pools, spa, fitness centre, and on-site theatre.

Convenient Location: Just a short stroll from Broadbeach and surf beaches, and close to the Gold Coast Convention Centre, The Star Gold Coast, and Pacific Fair shopping centre.

Experience luxury and convenience at Mantra Sierra Grand. Book your stay now to enjoy the best of the Gold Coast!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that the apartments are serviced once a week. Please note that this property has a 'No Party Policy'. When booking 3 rooms or more, different policies and additional supplements may apply.


Maintenance Notice: Please note, due to the construction of the Gold Coast Light Rail in the area, there will be overnight works occurring which may cause noise disruption. We apologize for any inconvenience.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 43 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 841 reviews
Cleanliness: 6.58
Service: 8.57
Location: 8.57
Room Quality: 7.08
Amenities: 7.58
Value for Money: 8.07
Food and Beverage: 8.07
Overall Experience: 7.88
U
Urszula solo_traveller au
8
2026-05-25 via Nuitee
E
Elaine extended_group au
8
everything was as ordered. Beds were made to suit. All good.
Pros:

good location, very roomy layout. of unit.

Cons:

lighting in unit 801 Sierra Grand is not suitable, either need a dimmer switch or make it brighter somehow. Cannot read too dull.

2026-05-24 via Nuitee
A
Alexa solo_traveller au
9
Pros:

The apartment, the cafe across the road, the location meant easy walking everywhere

Cons:

Noisy traffic, but that's unavoidable in a city

2026-05-22 via Nuitee
T
Terri solo_traveller au
10
2026-05-20 via Nuitee
C
Clarke solo_traveller au
6
Tired and unclean
Pros:

We liked the size and the locality. The beds were comfortable and the sheets were clean.

Cons:

The apartment was not clean. There was toothpaste on the bathroom cabinet door and handle, dirty marked walls, unclean glasses, filthy couch and dirty carpet with heaps of hair.

2026-05-18 via Nuitee
K
Kirsty solo_traveller au
10
2026-05-18 via Nuitee
K
Karran couple au
5
Pros:

Average

Cons:

Very basic no hair dryer

2026-05-18 via Nuitee
D
David extended_group au
8
could have stayed elsewhere for cheaper and unit so tired looking
Pros:

roomy 3 bedroom, location to broadbeach central, bed comfy,

Cons:

unit very tired, cockcroaches, shower roses/pressure not good, lounge looking in need of a clean.

2026-05-18 via Nuitee
G
Glenn couple au
8
2026-05-18 via Nuitee
C
Colleen family_with_children au
4
For the cost of unit, it was disappointing as it was dirty
Pros:

Location

Cons:

Room was very dirty

2026-05-17 via Nuitee
P
Peter solo_traveller au
9
Pros:

Everything

2026-05-15 via Nuitee
L
Lina solo_traveller au
2
Dusty carpet smell
Pros:

The spa & sauna facility

Cons:

The dusty & stuffy smell of the carpet in the room was so overwhelming, and also in the coridor (lift areas). I literally had to vacuum my bedroom carpet, although it didn't help much. I think this place, especially the carpet needs to be renewed. I gave 2 stars for it has functional spa & sauna facility, otherwise just 1 star. It is not worth the money....

2026-05-14 via Nuitee
D
Diane extended_group au
8
Cons:

couches were very uncomfortable

2026-05-13 via Nuitee
M
Malina family_with_children au
8
2026-05-13 via Nuitee
S
Shelley extended_group nz
6
Pleasant
Pros:

Great location to Broadbeach and Pacific Fair.

Cons:

It is quite dated and we had some things that did not work in the appartment.

2026-05-12 via Nuitee
N
Noah extended_group au
3
2026-05-06 via Nuitee
M
Mck extended_group au
6
Over all had a lovley weekend
Pros:

Location

Cons:

The car park had no signs

2026-05-04 via Nuitee
W
Warren family_with_children au
8
Staff weren’t to friendly. A men out of uniform this morning when checking out was rude . No people skills what so ever
Pros:

Location

Cons:

Happy with property

2026-04-28 via Nuitee
C
Caitlin couple au
9
2026-04-28 via Nuitee
A
Anne Maree extended_group au
10
Fantastic stay spacious rooms great amenities
Pros:

Very spacious , room were big and comfortable. Two bathrooms great view. Two choices of pool and spa . Staff were lovely and very accommodating. A great stay

Cons:

Not able to connect the tv to the wifi and the stereo didn’t work

2026-04-26 via Nuitee