Hotel Rapallo

Hotels
9.4 (1650 reviews)
Via Santa Caterina d'Alessandria 7 , Florence , IT
+39 055 472412

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean and cozy rooms
Great location near attractions
Friendly staff
Cons:
Poor breakfast quality
Understaffed service during peak times

Categories

Cleanliness
9.98
Guests described the hotel as clean and cozy, contributing positively to the overall experience.
Service
8.95
Service was noted as lacking during breakfast hours due to understaffing and overall lower morale.
Location
10
The location is ideal for exploring the city, being close to main attractions.
Room Quality
9.94
Rooms were described as comfortable and well-maintained, contributing to the overall positive stay.
Amenities
9.47
While some amenities were appreciated, certain items like free afternoon tea were no longer provided.
Value for Money
9.93
The overall value was considered good, though some pricing for drinks was seen as excessive.
Food and Beverage
7.48
Breakfast quality and variety were disappointing, affecting the overall dining experience.
Overall Experience
9.47
Overall experience varied due to service issues and some disappointing amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:37

Property Description

Central Location
Hotel Rapallo is perfectly situated in Florence, just a short stroll from the Fortezza da Basso Exhibition Centre and Santa Maria Novella Station. With Florence Cathedral a mere 1 km away, our guests are at the heart of the city's vibrant atmosphere.

Comfortable Accommodation
Each room at Rapallo Hotel offers a cozy retreat with modern amenities. From air conditioning and soundproofing to a flat-screen TV with Sky channels, we ensure a comfortable stay for every guest. The daily room cleaning service guarantees a fresh and relaxing environment.

Delightful Dining Experience
Indulge in our complimentary sweet and savoury buffet breakfast, kick-starting your day in the best way possible. Additionally, enjoy a free afternoon tea and unwind at our American bar, open from 15:00 to 20:00, for a relaxing evening.

Book your stay at Hotel Rapallo now and experience the perfect blend of convenience and comfort in the heart of Florence.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

9.4
Based on 1650 reviews
Cleanliness: 9.98
Service: 8.95
Location: 10
Room Quality: 9.94
Amenities: 9.47
Value for Money: 9.93
Food and Beverage: 7.48
Overall Experience: 9.47
R
Rikard • couple • se
10
We rate our stay a this hotel very high.
Pros:

Fantastic breakfast, beautifully set buffé. The reception had the friendliest and most knowledgeable staff we have ever encountered at a hotel. Good location rather close to several excellent restaurants. We vill definitely return here.

Cons:

The beds could be a bit softer.

2026-10-31 • via Nuitee
C
Chris • couple • gb
9
Pros:

Staff were fantastic. Breakfast was super

Cons:

Bed and pillows hard. My wife liked it though

2026-10-31 • via Nuitee
B
BING • couple • ca
10
2026-10-27 • via Nuitee
M
Mrs neeru • family_with_children • in
8
2026-10-26 • via Nuitee
J
Jeremy • couple • gb
10
2026-10-25 • via Nuitee
E
Eli • extended_group • il
7
Pros:

את הצוות המדהים את האוכל את המיטה

Cons:

את המקלחת את גודל החדר שהיה ממש קטן

2026-10-25 • via Nuitee
J
jean • couple • fr
8
Pros:

Le service et la gentillesse du personnel
Le service de chambre excellent

Cons:

Le petit dejeuner est certes complet,mais certains ingrédients comme le jus d,orange pourrait etre amélioré

2026-10-24 • via Nuitee
P
Pilar • couple • es
6
Pros:

La ubicación es buena.El personal muy amable

Cons:

La bañera

2026-10-24 • via Nuitee
F
Fernando • family_with_children • mx
8
2026-10-23 • via Nuitee
P
Pernet • family_with_children • ch
9
Pros:

Le personnel est très gentil, très accueillant. Les chambres sont modernes, bien équipées et très propres. L’emplacement est idéal, à quelques minutes à pied du centre. Très facile de venir en voiture et l’hôtel s’est occupé de tout pour le parking.

2026-10-16 • via Nuitee
D
Davesnes • couple • fr
10
C’était très très bien
Pros:

Le personnel très sympathique

Cons:

15 mn de marche du centre

2026-10-15 • via Nuitee
R
Renata • couple • br
9
Aprovada!
Pros:

Staff excelente, quarto confortável, bom café da manhã e localização razoável.

Cons:

Nenhum comentário negativo

2026-10-15 • via Nuitee
C
Caroline • couple • dk
10
2026-10-12 • via Nuitee
R
Roberto Monguzzi • couple • br
9
Pros:

Cafe da manhã excepcional
Região do hotel é muito silenciosa

2026-10-12 • via Nuitee
C
Cristiane Rosário • solo_traveller • br
10
Hotel excelente
Pros:

Tudo no hotel é perfeito, atendimento, instalações, café da manhã e localização. Os funcionários são muito atenciosos, o quarto tinha uma varanda muito aconchegante e o hotel é muito perto do vento histórico, com restaurantes bem próximos.

2026-09-17 • via Nuitee
J
Jackie • couple • gb
9
2026-09-12 • via Nuitee
V
Vivek • couple • us
10
2026-09-10 • via Nuitee
E
Espinoza • solo_traveller • us
10
Wonderful staff
Pros:

The property was beautiful

2026-09-09 • via Nuitee
L
LionelPam • solo_traveller • za
10
Perfect hotel experience
Pros:

Lovely classy hotel with superb breakfast and courteous staff. Would stay again in a flash

Cons:

Nothing disliked. Perfect.

2026-09-08 • via Nuitee
K
Kristina • couple • ie
10
2026-09-08 • via Nuitee