Hotel Rapallo

Hotels
9.4 (1650 reviews)
Via Santa Caterina d'Alessandria 7 , Florence , IT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean and cozy rooms
Great location near attractions
Friendly staff
Cons:
Poor breakfast quality
Understaffed service during peak times

Categories

Cleanliness
9.98
Guests described the hotel as clean and cozy, contributing positively to the overall experience.
Service
8.95
Service was noted as lacking during breakfast hours due to understaffing and overall lower morale.
Location
10
The location is ideal for exploring the city, being close to main attractions.
Room Quality
9.94
Rooms were described as comfortable and well-maintained, contributing to the overall positive stay.
Amenities
9.47
While some amenities were appreciated, certain items like free afternoon tea were no longer provided.
Value for Money
9.93
The overall value was considered good, though some pricing for drinks was seen as excessive.
Food and Beverage
7.48
Breakfast quality and variety were disappointing, affecting the overall dining experience.
Overall Experience
9.47
Overall experience varied due to service issues and some disappointing amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:37

Property Description

Central Location
Hotel Rapallo is perfectly situated in Florence, just a short stroll from the Fortezza da Basso Exhibition Centre and Santa Maria Novella Station. With Florence Cathedral a mere 1 km away, our guests are at the heart of the city's vibrant atmosphere.

Comfortable Accommodation
Each room at Rapallo Hotel offers a cozy retreat with modern amenities. From air conditioning and soundproofing to a flat-screen TV with Sky channels, we ensure a comfortable stay for every guest. The daily room cleaning service guarantees a fresh and relaxing environment.

Delightful Dining Experience
Indulge in our complimentary sweet and savoury buffet breakfast, kick-starting your day in the best way possible. Additionally, enjoy a free afternoon tea and unwind at our American bar, open from 15:00 to 20:00, for a relaxing evening.

Book your stay at Hotel Rapallo now and experience the perfect blend of convenience and comfort in the heart of Florence.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

9.4
Based on 1650 reviews
Cleanliness: 9.98
Service: 8.95
Location: 10
Room Quality: 9.94
Amenities: 9.47
Value for Money: 9.93
Food and Beverage: 7.48
Overall Experience: 9.47
C
Cristiane Rosário • solo_traveller • br
10
Hotel excelente
Pros:

Tudo no hotel é perfeito, atendimento, instalações, café da manhã e localização. Os funcionários são muito atenciosos, o quarto tinha uma varanda muito aconchegante e o hotel é muito perto do vento histórico, com restaurantes bem próximos.

2026-09-17 • via Nuitee
J
Jackie • couple • gb
9
2026-09-12 • via Nuitee
V
Vivek • couple • us
10
2026-09-10 • via Nuitee
E
Espinoza • solo_traveller • us
10
Wonderful staff
Pros:

The property was beautiful

2026-09-09 • via Nuitee
L
LionelPam • solo_traveller • za
10
Perfect hotel experience
Pros:

Lovely classy hotel with superb breakfast and courteous staff. Would stay again in a flash

Cons:

Nothing disliked. Perfect.

2026-09-08 • via Nuitee
K
Kristina • couple • ie
10
2026-09-08 • via Nuitee
J
John • solo_traveller • ca
10
Perfect
Pros:

Was a great location. Staff was very good and helpful. The breakfast was great

2026-09-06 • via Nuitee
R
Ruxandra • family_with_children • ro
10
2026-08-31 • via Nuitee
G
Gon • solo_traveller • es
10
La ubicación excelente, próxima al centro de la ciudad y situado al lado de un parque. El desayuno fantástico, con opcio
Pros:

La amplitud de las habitaciones y la limpieza de todas las instalaciones.

2026-08-30 • via Nuitee
S
Salvatore • solo_traveller • it
9
Pros:

hotel molto bello, personale molto cordiale, posizione buona, raggiungibile a piedi dalla stazione centrale. La stanza era abbastanza comoda anche se un po' piccolina

Cons:

la finestra della stanza da letto dava in un pozzo luce piuttosto buio ed angusto. Non ho mai aperto la finestra ed e' stato come se non ci fosse una finestra.

2026-08-28 • via Nuitee
S
Stephanie • couple • fr
10
Très bel hôtel et emplacement idéal
Pros:

L’accueil, l’emplacement à 15 min du centre historique, la disponibilité du personnel et la chambre

2026-08-28 • via Nuitee
S
Sharon • couple • us
10
My stay was beautiful
Pros:

The cleanliness and comfort

Cons:

The small shower rooms.

2026-08-28 • via Nuitee
A
Anca-Cornelia • couple • ro
10
Am avut parte de cateva zile absolut minunate in Florenta!
Pros:

Personalul este foarte amabil, camera a fost foarte curata si utilata cu tot ce este nevoie pentru un sejur cat mai placut! Mancare diversificata la micul dejun, pentru toate gusturile. Locatia e aproape atat de gara, cat si de centru.

2026-08-28 • via Nuitee
S
Stephanie • couple • fr
9
Très bel hôtel - Emplacement idéal
Pros:

L’accueil, l’emplacement, la chambre et la disponibilité du personnel

2026-08-28 • via Nuitee
B
Benylde • extended_group • mx
9
Buen servicio
Pros:

El Hotel es acogedor y agradable

Cons:

Pensé que el desayuno era un poco mejor

2026-08-27 • via Nuitee
P
Peter • couple • gb
10
Pros:

The hotel was more or less as described on the website, great location, lovely room, nice staff!

Cons:

Bar prices were a little expensive

2026-08-26 • via Nuitee
J
Jane • solo_traveller • au
10
Quiet room as requested, clean & comfortable. The breakfast was amazing. Staff helpful and friendly.
Pros:

Comfortable, excellent breakfast & lovely staff.

Cons:

Liked it all

2026-08-26 • via Nuitee
L
Lorenzo • solo_traveller • it
9
2026-08-26 • via Nuitee
M
mark • couple • gb
9
A lovely hotel in an ideally located part of Florence
Pros:

Good location. On the outskirts of the main centre, but only 10 minute walk to get there. Close to the train station helped as well, as again only 10 minutes on foot. The hotel room was very good and the air conditioning was an absolute necessity given the heat. Having a balcony was an added bonus as were able to sit out and relax when walking around the city became too much. Staff very amenable and sorted out any issues straight away.

Cons:

A common theme that we encountered in the 3 places we stayed in whilst on holiday in Italy was the fact there was no coffee machine in the room, which I thought would be a given, due to the fact we were in the home of coffee making. Other than that I couldn’t really fault it.

2026-08-24 • via Nuitee
N
Nastase • solo_traveller • ro
10
2026-08-23 • via Nuitee