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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Babysitting/child services
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Valet parking
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Chapel/shrine
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Hammam
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Minimarket on site
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Snack bar
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Indoor pool
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Pet bowls
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Bike tours
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Tour/class on local culture
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Live music/performance
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Pub crawls
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Cooking class
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Movie nights
Review Highlights
Categories
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Property Description
Unique Stone Bathrooms
Palazzo Gattini Luxury Hotel stands out with its unique rooms featuring stone bathrooms, adding a touch of luxury and authenticity to your stay.
Former Cisterns Spa
Immerse yourself in relaxation at the spa set in the former cisterns, boasting a thermal pool where you can unwind and rejuvenate after a day of exploring Matera.
Regional Dining Experience
Indulge in a culinary journey at Le Bubbole Restaurant, offering a variety of regional dishes from Basilicata in three different charming settings, including a terrace with stunning views of the Sassi.
Experience luxury, relaxation, and regional cuisine at Palazzo Gattini Luxury Hotel. Book now to secure your stay at this enchanting UNESCO World Heritage Site property.
There is an additional charge of EUR 30 per person to use the spa.
Spa treatments must be requested in advance. Children younger than 14 years are not allowed in the spa.
Please note that this property is set in a restricted traffic area. Access by car is allowed for loading and unloading of luggage only, and for a limited time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Absolutely gorgeous.
Everything was great from the parking pick-up up until the drop-off.
Staff is smiling and wants to make your stay perfect.
Breakfast was delicious.
Drinks on the roof with the view were ideal.
We had a wonderful time.
The breakfast was excellent. Really delicious food! Staff at breakfast was also really welcoming! The bartender at the terrace while we waited for our room noticed we were tired and kindly made us drinks and sent out some snacks, a thoughtful touch we really appreciated.
We are frequent guests of Leading Hotels of the World properties, and this was, for the first time, a disappointing experience within this network.
Arrival and parking: We reached out in advance asking for guidance on parking because of the ZTL, and the response we got was fairly shallow. Once we arrived at the car park, there was no one there to receive us, and we had to wait for the driver then for other guests. The driver spent the whole ride speaking Italian with them, completely ignoring our presence.
Check-in: We arrived around 2pm, ahead of the official check-in time, and reception turned out to be tedious, forced, and way tooooo long. We were exhausted and just wanted to get to the room, but she even followed us inside and kept talking, even after we said "it's great, thank you" three times, trying to signal we were done 😅. Unlike every other hotel on this trip, there was no acknowledgment at all that we were on our honeymoon, despite having noted it at booking.
Room: The air conditioning simply couldn't keep up, the bed was nice but the room was SO hot we couldn’t sleep well. Also we were woken up at 7 a.m. by the sound of car horns and carts on the cobblestones. The room and bathroom were spacious and well-appointed, and we liked the amenities too. The soap dispenser in the bathroom was broken and leaking, a small detail that shows a lack of care.
Beautiful palace and great bedlinen.
todo fue exelente.
no tengo comentario
Wonderful staff. Very considerate parking assistance and pick up. Excellent rooms in this elegant hotel. Wonderful breakfast. One of the best hotels in Italy.
We really valued the help of Domenico, Theresa and Carmen.
Nothing. The staff went out of their way to provide an outstanding experience.
Location
Os funcionários são muito simpáticos. Do Bar existe uma vista linda sobre Matera e tem uma óptima localização para explorar Matera
No meu quarto ouvia-se muito barulho do exterior. Principalmente a partir das 7 horas da manhã era impossível dormir com o barulho de limpeza na rua e obras
Poloha hotelu, personál a čistota byla perfektní.
Velký hluk z chodby, který byl velmi slyšet v pokoji. Budilo más to ze sapní.
素晴らしいロケーション、サービス
Absolut luxuriös, absolut freundlich, absolut komfortabel, absolut freundlich
Nichts
Lokalizacja, obsługa, wystrój pokoi - wszystko
Ubicación excelente. Habitación super cómoda. Todos los amenities de excelente calidad. El desayuno es completisimo.
Una experiencia fabulosa
Absolutnie doskonała obsługa, czystość, serwis i restauracja. Pobyt to naprawdę duże doświadczenie, które warto przeżyć. Najlepszy hotel w jakim kiedykolwiek byłem. Ten hotel absolutnie nie ma żadnych słabych stron. Jest wybitny.
Lokatie is top
Douche was een oude stenen bak met aanslag op vloer en wand. Voelt als onhygienisch aan, niet passend bij een 5sterren lokatie
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