Palazzo Gattini - The Leading Hotels of the World

Hotels
9.4 (455 reviews)
Piazza Duomo, 13/14 , Matera , it

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Comfortable rooms
Quality amenities
Cons:
High expectations for breakfast options
Needs better SPA booking options

Categories

Cleanliness
9.38
General sentiment indicates a clean and well-maintained property.
Service
9.75
Many reviews highlighted the excellent and accommodating staff.
Location
9.69
Consistently praised for its amazing location.
Room Quality
9.44
Rooms noted as beautiful and comfortable.
Amenities
9.17
Spa and facilities were enjoyed, though some mentioned requests for improvements.
Value for Money
9.23
High quality experience correlating with hotel standards.
Food and Beverage
8.98
Food quality is praised, but breakfast options received mixed feedback.
Overall Experience
9.55
Overall very positive experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:59

Property Description

Unique Stone Bathrooms
Palazzo Gattini Luxury Hotel stands out with its unique rooms featuring stone bathrooms, adding a touch of luxury and authenticity to your stay.

Former Cisterns Spa
Immerse yourself in relaxation at the spa set in the former cisterns, boasting a thermal pool where you can unwind and rejuvenate after a day of exploring Matera.

Regional Dining Experience
Indulge in a culinary journey at Le Bubbole Restaurant, offering a variety of regional dishes from Basilicata in three different charming settings, including a terrace with stunning views of the Sassi.

Experience luxury, relaxation, and regional cuisine at Palazzo Gattini Luxury Hotel. Book now to secure your stay at this enchanting UNESCO World Heritage Site property.

Important information:

There is an additional charge of EUR 30 per person to use the spa.
Spa treatments must be requested in advance. Children younger than 14 years are not allowed in the spa.

Please note that this property is set in a restricted traffic area. Access by car is allowed for loading and unloading of luggage only, and for a limited time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

9.4
Based on 455 reviews
Cleanliness: 9.38
Service: 9.75
Location: 9.69
Room Quality: 9.44
Amenities: 9.17
Value for Money: 9.23
Food and Beverage: 8.98
Overall Experience: 9.55
K
Kirsten couple gb
9
Lovely hotel in central Matera
Pros:

Lovely property in a central location

Cons:

We had to move rooms due to lack of air con and a bit of miscommunication around spa treatments

2026-07-02 via Nuitee
E
Ella couple ca
10
I have to say the staff, especially the two girls at the front desk was so kind
Pros:

The breakfast was really good, had a few things you can order from a menu or a beautiful spread laid out with cheeses, breads fruits. The room was upgraded to a beautiful suite with a terrace and a small pool, had the most beautiful view. The location of the hotel was perfect. Everything near by.

Cons:

Nothing

2026-07-01 via Nuitee
D
Daniele couple br
8
Pros:

Localização

Cons:

Café da manhã. Atendimento lento, sem reposição do buffet

2026-06-27 via Nuitee
E
Emilie couple au
9
2026-06-26 via Nuitee
J
Julie couple gb
8
2026-06-26 via Nuitee
P
Petra couple ch
10
Pros:

Alles!

Cons:

Nichts!

2026-06-22 via Nuitee
R
Ronaldo extended_group br
10
2026-06-20 via Nuitee
J
Jennifer couple us
9
I would stay here again in a heartbeat!
Pros:

Incredible location and wonderful staff. Also the bartender is phenomenal!

Cons:

Room onto the courtyard was very loud in the morning

2026-06-20 via Nuitee
B
berthe solo_traveller fr
10
2026-06-18 via Nuitee
S
Simon solo_traveller mu
10
Pros:

View from terrace.
View from bedroom on Square and Cathedral
Reception very helpful and pleasant

Cons:

Access to restaurant and no View from restaurant.
Restaurant should be on terrace which has a superb view

2026-06-16 via Nuitee
J
Jean paul couple fr
8
2026-06-15 via Nuitee
D
Donna couple gb
9
We had a fabulous stay and would come back
Pros:

It was central with amazing views. Lovely roof top bar.
Staff were excellent and extremely helpful

2026-06-11 via Nuitee
C
Cristina couple it
8
2026-06-07 via Nuitee
T
Tazvinder solo_traveller au
10
Pros:

The history and architecture of this grand Hotel is mesmerising from the moment you walk in. There is an elegance and charm staying in a hotel like this, giving it the added warmth and delight that goes with staying in a beautiful place like Matera.

I did not want to leave, having had such a fantastic stay in my suite, with its location, stunning views, and lovely staff that made it truly a marvellous experience.

I also wish to give a special compliment to the staff member Asia (hope I am pronouncing the name correctly). Upon my arrival, she was extremely polite and professional, gave me a brief tour and story of the hotel, and provided a lovely hospitality that make these stays a memorable experience to treasure. Please ensure my compliments are passed to her.

2026-06-01 via Nuitee
S
Stanislav couple cz
8
2026-06-01 via Nuitee
J
Jean Marie couple fr
10
2026-05-31 via Nuitee
G
Gianfranco couple it
8
2026-05-30 via Nuitee
S
Sorin couple ro
10
Very nice stay
Pros:

Great location in a very nice city with a spectacular view and great staf

Cons:

All was fine

2026-05-27 via Nuitee
S
Samir solo_traveller ae
8
2026-05-26 via Nuitee
U
Uta couple de
10
2026-05-26 via Nuitee