Palazzo Gattini - The Leading Hotels of the World

Hotels
9.4 (499 reviews)
Piazza Duomo, 13/14 , Matera , it

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Comfortable rooms
Quality amenities
Cons:
High expectations for breakfast options
Needs better SPA booking options

Categories

Cleanliness
9.38
General sentiment indicates a clean and well-maintained property.
Service
9.75
Many reviews highlighted the excellent and accommodating staff.
Location
9.69
Consistently praised for its amazing location.
Room Quality
9.44
Rooms noted as beautiful and comfortable.
Amenities
9.17
Spa and facilities were enjoyed, though some mentioned requests for improvements.
Value for Money
9.23
High quality experience correlating with hotel standards.
Food and Beverage
8.98
Food quality is praised, but breakfast options received mixed feedback.
Overall Experience
9.55
Overall very positive experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:59

Property Description

Unique Stone Bathrooms
Palazzo Gattini Luxury Hotel stands out with its unique rooms featuring stone bathrooms, adding a touch of luxury and authenticity to your stay.

Former Cisterns Spa
Immerse yourself in relaxation at the spa set in the former cisterns, boasting a thermal pool where you can unwind and rejuvenate after a day of exploring Matera.

Regional Dining Experience
Indulge in a culinary journey at Le Bubbole Restaurant, offering a variety of regional dishes from Basilicata in three different charming settings, including a terrace with stunning views of the Sassi.

Experience luxury, relaxation, and regional cuisine at Palazzo Gattini Luxury Hotel. Book now to secure your stay at this enchanting UNESCO World Heritage Site property.

Important information:

There is an additional charge of EUR 30 per person to use the spa.
Spa treatments must be requested in advance. Children younger than 14 years are not allowed in the spa.

Please note that this property is set in a restricted traffic area. Access by car is allowed for loading and unloading of luggage only, and for a limited time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRI

Location

Guest Reviews

9.4
Based on 499 reviews
Cleanliness: 9.38
Service: 9.75
Location: 9.69
Room Quality: 9.44
Amenities: 9.17
Value for Money: 9.23
Food and Beverage: 8.98
Overall Experience: 9.55
T
TAKEMI couple jp
10
2026-08-28 via Nuitee
F
FADI couple ae
7
Not worth the money
Pros:

Location and luxury

Cons:

AC was very bad and humidity smell in the room

2026-08-28 via Nuitee
F
Frederico couple br
9
Melhor hotel e ainda está localizado em um ponto excelente para ver o pôr do sol e o nascer do sol.
Pros:

Muito bom gosto preservando o histórico em um espaço amplo e arejado.
Na recepção fomos muito bem atendidos pela agente Asia.

Cons:

Café da manhã. Poucas opções e atendimento lento e confuso.

2026-08-27 via Nuitee
A
Albina solo_traveller ru
10
Добавить зубные принадлежности
Pros:

Сервис 10/10! Я не замечала, когда приходили убирать у меня в номере, но каждый раз по возвращении было идеально чисто, кровать заправлены, на ночь ставни закрыты, бутылочка воды и стакан при кровати, а мешочек с лавандой перед сном-это нечто потрясающее и ооочень милое! Спа отличное, включен бокал просеко и свежие фрукты-это очень приятно! При выселении в счет включают «чаевые» для персонала гостиницы, от которых можно отказаться, я оставила, так как такого уровня сервис -это высший уровень и каждый € себя достоин!

2026-08-26 via Nuitee
G
Graham couple gb
10
If you are visiting Matera, I highly recommend staying at Palazzo Gattini.
Pros:

Elegant hotel in a beautiful historic palace. Every member of the hotel staff went out of their way to make our stay memorable, a big thank you to one and all. Don’t miss the opportunity to enjoy a cocktail on the rooftop terrace at sunset.

2026-08-26 via Nuitee
R
Renee couple nl
9
voor een aantal dagen een top locatie om in hartje Matera te verblijven
Pros:

Uitstekende service, goede persoonlijke aandacht. Hele prettige frontdesk

Cons:

niets

2026-08-25 via Nuitee
E
Enzo couple it
10
Perfetto bellissima
2026-08-25 via Nuitee
E
Elena couple ru
10
2026-08-22 via Nuitee
M
Marine couple fr
9
2026-08-22 via Nuitee
M
Marcin couple pl
10
2026-08-21 via Nuitee
C
Carlos Rui solo_traveller pt
10
Matera al cuore
Pros:

De tudo!
Uma estadia mágica, num local mágico!
A comemoração de um aniversário marcada pela beleza da cidade, pelo cuidados nos detalhes, pela atenção e amabilidade de todo o staff.
Uma suite linda, com vista para a catedral e para a cidade
Um.por-do-sol inesquecível que deu lugar a uma noite de comemoração também.inesquecível.

Icónico. Memórias para a vida.

2026-08-20 via Nuitee
M
MAURO couple br
10
Ótimo custo benefício
Pros:

Localização excelente.

2026-08-18 via Nuitee
R
Rosemary couple ch
10
2026-08-17 via Nuitee
N
norbert couple fr
9
2026-08-17 via Nuitee
J
Jill couple it
7
2026-08-17 via Nuitee
F
Franck couple fr
10
2026-08-16 via Nuitee
J
Joachim couple se
10
2026-08-16 via Nuitee
R
Raimondo couple it
9
Tutto bellissimo ma la climatizzazione è un importante strumento per un soggiorno piacevole.
Pros:

Palazzo bellissimo, staff gentilissimo, terrazza sui sassi fantastica con bar eccellente

Cons:

Climatizzazione in camera insufficiente e soprattutto non regolabile in autonomia

2026-08-16 via Nuitee
S
Samuel couple gb
9
2026-08-15 via Nuitee
J
Jean-Luc couple be
7
Impression générale mitigée. Trop de points négatifs pour un LHW
Pros:

L’emplacement, architecture, petit-déjeuner, amabilité du personnel

Cons:

Grandes chambres mais salles de bain étroites, petites douches vieillottes et mal entretenues et climatisation pas très performante.
Accès à la pièce d’eau du spa (très jolie photo sur le site) sur rendez-vous et payante ( 50€ pour demie heure et par personne)

2026-08-14 via Nuitee