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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Packed lunches
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Non-smoking throughout
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Allergy-free room
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Kid meals
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Modern Rooms with Free Wi-Fi
Hotel Palace offers modern rooms equipped with free Wi-Fi, ensuring guests stay connected throughout their stay. The air-conditioned rooms feature cable TV, a seating area, work desk, and a safety deposit box for added convenience.
On-Site Restaurant with International Cuisine
Indulge in a culinary experience at the hotel's on-site restaurant, where the chef prepares a delectable array of international and Ecuadorian dishes. Guests can savor a wide selection of flavors without having to leave the comfort of the hotel.
Convenient Location Near Major Attractions
Situated in downtown Guayaquil, Hotel Palace is just a short drive from José Joaquin de Olmedo Airport and within walking distance of Seminario Park and Malecón 2000 on the Guayas River. Explore the city's attractions with ease during your stay.
Experience comfort, convenience, and culinary delights at Hotel Palace. Book your stay now for an unforgettable experience.
Please note that a USD 1.50 city tax per night will be charged.
Please note that the use of the mini-bar is not free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible at a location nearby (reservation is needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People no matter the age stay for US$36.60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Położenie blisko promenady nad rzeką oraz bardzo pomocna obsługa w hotelu
Pokój odbiegał od tego jaki zarezerwowałem przez booking
La qualité et la savoir faire de Christian. Excellent professionnalisme
Hôtel classique sans charme particulier mais très fonctionnel. Chambre confortable, personnel efficace, bon petit-déjeuner.
El desayuno estaba bien continental. Esperaba algo más típico. Una opción al menos
Todo estubo excelente. La limpieza impecable, de lo mejor.
TODO EL SERVICIO ES EXCELENTE
EL DESAYUNO BUFFETE ES EXCELENTE
LA UBICACION ES ESTRATEGICA
LA HABITACION MUY LIMPIA, CON TODO LO INDISPENSABLE, NO HAY BULLA, COMODA PARA DESCANSAR PLACIDAMENBTE
NADA QUE RECLAMAR
We thought this was an excellent hotel at a good price. The location is good for downtown (e.g. the Iguana Park). The room was big and cool, the front desk friendly, and the restaurant excellent quality both for dinner and breakfast . Uber cost around $6 from the airport.
No real view from our room
Todo estuvo de acuerdo a lo esperado!!
Recomendado al 100!!
Their friendly personnel, the restaurant is excellent and the quality of the bed
None
Large rooms, great a/c, comfortable bed, highly recommend the fillet mignon with mushroom sauce, with mash and steamed veggies on room service, was delicious !
Water didn’t get too hot in shower on second morning (assume as hotel busier)
Céntrico y el personal muy amable
Antiguo
Goed onbijt en variërend. Ligging dicht bij guanapark en kathedraal. Mini market om de hoek
Was great experience, the receptionist was very polite, breakfast was the best
La atención de Cristian el recepcionista a otro nivel, amable, dispuesto, preocupado. El desayuno es muy completo y rico pero no tienen leche sin lactosa.
El hotel en general necesita una modernización, las camas están con colchones pasados, la alfombra de la pieza genera olor a humedad malísimo, la carta del bar solo tiene cerveza y vino.
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