Harbour Hotel

Hotels
8.4 (1854 reviews)
New Docks Road , Galway , ie

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Hard beds
Cold room

Categories

Cleanliness
7.79
Issues with cleanliness noted, including hair in the shower and unemptied bathroom bin.
Service
9.26
Consistently mentioned as friendly and helpful; positive sentiment overall.
Location
9.3
Frequently highlighted as a strong point, with proximity to city and parking.
Room Quality
7.25
Reports of cold rooms and hard mattresses, though some rooms enjoyed comfort.
Amenities
8.28
Standard amenities mentioned, but some issues with bathroom facilities and TV.
Value for Money
7.74
Overall seen as slightly expensive relative to quality.
Food and Beverage
8.79
Breakfast was positively received; staff acknowledged for service.
Overall Experience
8.76
Guests enjoyed their stay despite some issues; overall positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 12:20

Property Description

Modern Waterfront Hotel with Convenient Amenities

Luxurious Rooms with Top-Notch Features
Experience comfort in our modern rooms equipped with air-conditioning, free WiFi, and bluetooth speakers. Enjoy your favorite shows on cable TV and unwind with complimentary tea and coffee. The private bathroom offers free toiletries and a hairdryer for your convenience.

Dining and Entertainment Options
Indulge in delicious meals at Dillisk on the Docks, our contemporary restaurant and bar. Grab a drink from the full bar menu and catch live sports on large-screen TVs from 1:00 to 21:00.

Prime Location for Exploring
Explore Galway’s vibrant center just a 5-minute walk away and discover the nearby Quay Street shopping area. With Salthill Promenade and shopping centers within walking distance, Harbour Hotel is your perfect base for a memorable stay.

Book your stay now at Harbour Hotel for a delightful waterfront experience!

Important information:

When booking more than 5 rooms, group policy applies with a deposit of 50% at time of booking. Cancelation policy for any groups bookings more than 5 rooms is 14 days prior to arrival.

Please note that the card used to make the booking has to be presented upon check-in.

Please note that all meals will need to be pre-booked in advance with the property in order to maintain social distancing between guests.

Please note we are following government regulations and a valid digital covid certificate with ID will be required on check in to ensure access to the Hotel Bar and Restaurant.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GWY

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1854 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.25
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.76
L
Lea couple au
10
Pros:

Lovely and comfortable

2026-07-24 via Nuitee
S
S. extended_group nl
9
1 nacht was eigenlijk te weinig. Mooie stad, fijn hotel
Pros:

De bedden lagen heerlijk!! Goede locatie, dichtbij het centrum. Heel vriendelijk personeel.

2026-07-23 via Nuitee
L
Linda solo_traveller ie
6
Pros:

Food, cocktails.
Relaxing bar and restaurant.Liked the music playing in bar especially during the day.
Very comfortable bed and pillows.

Cons:

The coffee in bar was not great not barista type.
The fan in bathroom was very loud.
The bedroom was a bit dark.

2026-07-23 via Nuitee
M
Monique couple fr
9
2026-07-23 via Nuitee
E
eric couple fr
8
2026-07-23 via Nuitee
C
Chiva Segura solo_traveller es
9
Pros:

La ubicació, la decoració, la tranquil·litat

Cons:

És un pèl car...

2026-07-23 via Nuitee
R
Ruane solo_traveller ie
9
2026-07-22 via Nuitee
R
Richard couple gb
6
Somewhat Disappointing
Pros:

Reasonably central location with parking nearby

Cons:

Breakfast: everything is self service and when busy (as it was often due to bus parties) the experience was stressful - result mayhem! The cooked breakfast is not freshly prepared to order.
The Bedroom en-suite extractor was loud enough to waken the dead - not desirable for early morning visits in a shared room.

2026-07-20 via Nuitee
L
Lucy family_with_children ie
9
Very Enjoyable
2026-07-20 via Nuitee
H
Heather couple us
3
Never stay here, parking offsite, rooms were nothing like the pictures.
Pros:

You could walk to the Latin quarter

Cons:

Nothing. Old run down, smelled liked mold.

2026-07-17 via Nuitee
A
Anil solo_traveller in
9
Great place to stay in Galway
Pros:

great location close to Latin Quarters

2026-07-16 via Nuitee
A
Alexandra couple au
8
2026-07-16 via Nuitee
D
danielle couple ca
8
2026-07-14 via Nuitee
A
alessandro couple it
5
Dove sono le 4 stelle? Rapporto qualità prezzo della stanza non adeguato!!!
Pros:

1) posizione comoda, centro raggiungibile a piedi
2) colazione nulla di particolarmente eclatante, nella media irlandese
3) il ristorante non è stato utilizzato

Cons:

l'inesistente apertura delle finestre permette un riciclo di aria quasi insufficiente, inoltre il tappeto posto nella stanza sotto ai letti sembrava vecchio ed emanava un odore strano di sporco.
Il bagno infine aveva una vasca con vetro; ormai questa tipologia di bagno è superata! Ritengo che negli alberghi i bagni debbano avere docce e non vasche.
Rapporto qualità prezzo non adeguato, albergo troppo caro per tipologia stanza e bagno e tipo di colazione.

2026-07-14 via Nuitee
C
Clare couple gb
9
2026-07-13 via Nuitee
J
Jason solo_traveller ie
7
2026-07-13 via Nuitee
M
Margaret couple ie
6
Ok
Pros:

Stayed in a chalet. Walk to chalet not suitable for senior people. We are in our 70’s. Steps down to same I struggled with.

Cons:

Location of chalet.

2026-07-13 via Nuitee
M
Maria Belen solo_traveller at
9
2026-07-11 via Nuitee
R
Rachel couple ie
10
2026-07-11 via Nuitee
T
Theresa solo_traveller gb
7
Pros:

The location was nice, just off the town but close enough to walk to comfortably. The parking was tight, and I do begrudge having to pay to park in a hotel where you are paying to stay already, especially as I had emailed ahead about disabled parking (not like I have a choice really).
I expected the room to be better, as I had paid an upgrade fee. The lack of a bath was very disappointing ( I don't often need a traditionally accessible room, as a bath normally does the trick) and it didn't feel like an upgrade ( unless 2 personal wee boxes of nice chocolates were the upgrade?). The beds were nice and big and the staff accommodating. There was a distinct lack of vegetarian options in the menus, which was a shame, however the bread selection for breakfast was delicious.
Don't think I would stay again, as the upgrade was such a disappointment ( my husband didn't realise that I had paid for an upgrade!), and the lack of a bath in a premium room is very odd, as well as disabled parking being g very expensive for what it was.
I don't normally have to declare my 'needs', as long as there is parking and a bath I can generally use any room ( most hotel corridors and lifts are fine with my mobility scooter).

Cons:

No bath, paying for parking, very few vegetarian options, very disappointing room 'upgrade'.

2026-07-10 via Nuitee