Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
High-quality food
Cons:
High parking fees
Slight noise from park
Small spa area

Categories

Cleanliness
9.38
Guests mentioned clean and comfortable rooms with good housekeeping.
Service
9.85
Exceptional service from friendly staff noted by multiple guests.
Location
9.89
Prime location by the waterfront reported as very attractive.
Room Quality
9.34
Rooms are well-appointed with comfortable beds and modern decor.
Amenities
8.37
Spa area was noted as small, but amenities overall were praised.
Value for Money
8.33
Some guests felt the pricing was high compared to amenities.
Food and Beverage
9.38
Breakfast and dining options received high praise from many reviews.
Overall Experience
9.85
Guests reported a very satisfying and enjoyable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:24

Property Description

Luxurious Accommodation and Amenities
Hotel Kempinski Palace in Portorož offers tastefully decorated air-conditioned rooms and suites with modern amenities, including flat-screen TVs, minibars, and private bathrooms with premium toiletries. Guests can enjoy stunning views from their balconies overlooking the Adriatic Sea or the hinterland.

State-of-the-Art Spa and Wellness Facilities
The Rose Spa at the hotel spans over 1,500 m² and boasts heated seawater swimming pools, hot tubs, saunas, and a range of beauty treatments. Guests can indulge in a relaxing and rejuvenating experience while taking in the picturesque surroundings.

Gourmet Dining and Entertainment
With two à-la-carte restaurants serving local and Mediterranean cuisine, along with stylish bars and lounges offering signature cocktails and light refreshments, guests can enjoy a culinary journey. The impressive Crystal Hall hosts a rich breakfast buffet for a delightful start to the day.

Book your stay at Hotel Kempinski Palace for an unforgettable luxury experience in Portorož!

Important information:

Please note that a service fee of 5% applies and will be charged at the property.

Please note that pets are only allowed upon request and subject to approval.

Please note that pets will incur an additional charge of EUR 35 per pet per night.

Please note that a maximum of 2 pets is allowed per room.

Please note that the property can only accommodate pets with a maximum weight of 35 kg or less.

Please note that this property allows guide dogs free of charge.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LJU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 12 years old stay for € 50 per person per night when using an available extra bed.
    People 13 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 2264 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.89
Room Quality: 9.34
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 9.38
Overall Experience: 9.85
Ágnes • family_with_children • hu
10
Pros:

Tökéletes szállás, kényelmes szoba, figyelmes személyzet, csodálatos helyszín.

2026-07-04 • via Nuitee
S
Susana • couple • br
9
2026-07-04 • via Nuitee
V
Vicky • couple • au
10
Beautiful property
Pros:

Beautiful property, lovely pool area, excellent breakfast

2026-07-03 • via Nuitee
K
Krystyna • couple • pl
7
Pros:

Big bed, comfy room

Cons:

It said dogs allowed however dogs were not allowed to walk in the garden, we could not take our dog to the beach as well although during check in lady confirmed that we would be able…

2026-07-03 • via Nuitee
I
Igor • family_with_children • it
10
2026-07-03 • via Nuitee
M
Miroslav • couple • cz
9
Cons:

Snídaně mohla být bohatší

2026-06-29 • via Nuitee
M
Mateja • couple • si
8
Precenjeno razmerje cena vs nivo storitev..
Pros:

Lokacija hotela, ambient zajtrka..zunanjost hotela..prijazno/ustrežljivo osebje

Cons:

V kopalnici zametki “črne plesni” po kotih…Zajtrk(samopostrežni bife) vsekakor ni vreden hotela 5 zvezdic izbira je zelo skopa za nivo hotela, prezentacije podpovrečne. Prostor za bife je vsekakor potreben prenove… kozarci za penino, niso primerni za 5🌟

2026-06-28 • via Nuitee
K
Klemens • solo_traveller • it
4
Enttäuschend
Pros:

Das Haus ist wunderbar und die Räume sind traumhaft. Das war es dann aber auch schon

Cons:

Das Personal ist zwar freundlich aber der Service insgesamt ist nicht auf 5 Sterne Niveau -

2026-06-28 • via Nuitee
R
Richard • solo_traveller • sk
10
2026-06-28 • via Nuitee
J
Jeannette • couple • nl
10
2026-06-28 • via Nuitee
J
Jarmila • extended_group • sk
10
V tomto hoteli som bola už minimálne 10 krát. Respektíve keď idem do portorozu do iného som ani nešla. Podľa mňa najlepš
Pros:

Poloha. Servis. Hotel

2026-06-28 • via Nuitee
M
MARCO • couple • it
9
Piacevole e rilassante
Pros:

Architettura ala vecchia, sala colazione, giardino, piscina

Cons:

Gelateria interna scadente, con prodotti industriali

2026-06-27 • via Nuitee
A
Aleksander • solo_traveller • si
10
To morate izkusiti.
Pros:

Ambient, urejenost, čistoča, razporeditev, velikost sobe, prijaznost in ustrežljivost osebja, odlična hrana, možnosti relaksacije, skratka vse.

Cons:

Nisem našel negativne točke.

2026-06-26 • via Nuitee
M
maria • couple • ar
10
El hotel y la atención del personal Especialmente Debora
Pros:

El hotel conserva la majestuosidad de antaño !!

2026-06-25 • via Nuitee
B
Boban • extended_group • rs
10
2026-06-25 • via Nuitee
F
Ferenc • couple • hu
9
2026-06-25 • via Nuitee
J
Jolanta • solo_traveller • au
6
Pros:

Location and rooms were large. Great views but we paid extra for ocean views. Unfortunately for 2 nights without air-conditioner not working was not pleasant. They were aware but nothing offered. A technician came. Made a few adjustments. Told us once balcony door opens it automatically switches off. That wasn't the case. It was on for 2 days....

Cons:

The air-conditioner was not working. Unbearable to sleep overnight. We called midnight. They moved us temporarily for a couple hours before we checked out...

2026-06-24 • via Nuitee
J
Jaroslav • solo_traveller • cz
10
2026-06-24 • via Nuitee
K
Kurt • solo_traveller • at
10
Pros:

Es war wie immer, alles bestens

Cons:

Gab es nicht.

2026-06-23 • via Nuitee
J
Ján • couple • sk
10
Pros:

Lokalita, prostredie , celková atmosfera a sluzby

Cons:

Tam nie je co vytknúť

2026-06-22 • via Nuitee