Quest Parnell

Hotels
Quest Serviced Apartments
9 (123 reviews)
8 Heather Street, Auckland, 1052 , Auckland , NZ

Facilities

Fitness facilities
Free WiFi
Swimming pool
Elevator
Fitness facilities
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Front desk (limited hours)
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Spacious and comfortable apartment

Categories

Cleanliness
9
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
9
Standard quality for this hotel tier.
Location
9.5
Great location and very easy to get to.
Room Quality
8.5
The apartment was basic but spacious and comfortable.
Amenities
9
Standard quality for this hotel tier.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
9
Standard quality for this hotel tier.
Overall Experience
9
Overall positive experience based on great location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:06

Property Description

Welcome to Quest Parnell, your ideal urban retreat in the heart of Auckland!

Recreation Opportunities
Dive into relaxation at our stunning outdoor pool or energize your day in our fully-equipped fitness center. Embrace a perfect balance of leisure and wellness with endless opportunities to unwind.

Comfortable Accommodations
Settle into one of our 38 tastefully designed guestrooms, each featuring a refrigerator, microwave, and LCD television. Enjoy the convenience of complimentary Wi-Fi and thoughtful amenities, ensuring a true home-away-from-home experience.

Convenient Location
Nestled near top attractions like the University of Auckland and Parnell Rose Gardens, our aparthotel offers easy access to the best Auckland has to offer. Whether it's exploring vibrant neighborhoods or attending events at Spark Arena, everything is just moments away.

Experience the perfect blend of comfort and convenience—reserve your stay at Quest Parnell today!

Important information:

  • Pool access available from 6:30 AM to 10:30 PM.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • General

    Events/parties not allowed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9
Based on 123 reviews
Cleanliness: 9
Service: 9
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
M
Mike couple nz
6
ok
Pros:

Parking

Cons:

Electric blankets would have been good. the air conditioning makes the air dry.

2026-07-24 via Nuitee
K
Kaye couple nz
9
2026-07-22 via Nuitee
N
Natalie extended_group au
8
A great base for our family of 4 to explore Auckland
Pros:

The apartments were conveniently located (only a 10min walk to hire care returns depot). We enjoyed three nights and could easily get around the city and out to Eden Park for the rugby via UBER. After 7 days travelling around the North Island, the washing machine and dryer were a very welcome surprise.

2026-07-21 via Nuitee
T
Tara family_with_children nz
10
Awesome
Pros:

Well positioned, modern, spacious, comfortable apartment. For family of 4. We lost our room key and staff were so accomodating- thank you

Cons:

Nothing

2026-07-18 via Nuitee
L
Lisa family_with_children nz
8
2026-07-17 via Nuitee
M
MICHAEL extended_group au
8
Great facility centrally located to shops, restaurants and the CBD.
Pros:

Location and the size of the appartment

Cons:

NA

2026-07-14 via Nuitee
L
Leanne solo_traveller nz
10
Comfortable and everything I needed, I was traveling for work.
Pros:

All was amazing and the staff were fabulous and warm and welcoming, Pennie was so lovely and helpful.

Cons:

N/A

2026-07-13 via Nuitee
A
Alexis solo_traveller nz
9
Pros:

Last minute short weekend away for myself, hubby and our 9yr old. 1 bedroom apartment with full kitchen, roll away bed was the perfect setup! Able to do washing before we left. Lap pool was great fun racing my boy. Perfect spot for cafes and great dining! We'll be back for sure reasonably priced with friendly staff.

2026-07-12 via Nuitee
R
Rachelle family_with_children nz
10
Pros:

Location was great, we will stay again. It had everything we needed. Comfortable beds and clean and tidy.

Cons:

Car park charge per night was expensive.

2026-07-08 via Nuitee
R
Rosemary solo_traveller nz
10
Excellent hotel
Pros:

Location

Cons:

Nothing

2026-07-02 via Nuitee
N
Norman extended_group au
10
2026-06-26 via Nuitee
E
Elizabeth couple au
10
Short but sweet - Parnell is very central and gave us the opportunity to walk to some very lovely parts of Auckland.
Pros:

It was close to where we needed to be and offered the accommodation we needed.

Cons:

There was nothing to complain about.

2026-06-18 via Nuitee
G
Grant couple au
8
Pros:

Well located in Parnell. Many restaurants and other facilities in walking distance.

Cons:

Can be a bit noisy with trucks and buses.

2026-06-18 via Nuitee
L
Lyn couple au
9
2026-06-12 via Nuitee
B
Barbie family_with_children nz
8
2026-06-12 via Nuitee
M
Marjorie couple us
10
2026-06-02 via Nuitee
S
Susan solo_traveller nz
5
Pros:

we always enjoy our stay here, close to everything

Cons:

lacking in amenities like coffee tea and sugar. we booked for 4 adults but only 3 towels and one hand towel. the beds are too soft, need upgrade beds to medium for comfort and the couches need to be up bit higher, legs are too low so when you sink to back very hard to prop yourself back out to stand up.

2026-06-01 via Nuitee
K
Kate solo_traveller nz
7
2026-05-30 via Nuitee
M
Marianne couple nz
10
2026-05-28 via Nuitee
S
Shirley family_with_children nz
7
Great location and value for money, always happy to return here.
Pros:

Great location and good value - especially on a weekend when you don't have to pay for parking

Cons:

Receptionist had left a note on reception desk - away for five minutes. It was more like ten which was frustrating as we were in a hurry. Didn't apologise at all for not being there. We were in a two bedroom apartment in a corner where the second bedroom had a tiny little window that looked out on a wall. Not that great for the price we were paying for it.

2026-05-17 via Nuitee