Ramada Plaza by Wyndham Veracruz Boca del Rio

Hotels
Ramada
8.9 (952 reviews)
Avenida Las Americas Numero 241 Fraccion Las Americas , Veracruz , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Cold pool
Buffet maintenance

Categories

Cleanliness
8.15
Issues noted in several reviews regarding cleanliness and maintenance.
Service
9.65
Repeated praise for the staff and service quality.
Location
9.65
Described as excellent and conveniently located.
Room Quality
8.65
Comments reflect comfort but some issues with noise and maintenance.
Amenities
8.65
Good amenities, but some facilities like the pool were cold.
Value for Money
9.15
Overall acceptable but considered simple for the price.
Food and Beverage
8.15
Buffet loos noted as being poorly maintained.
Overall Experience
9.15
Generally positive experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:57

Property Description

Luxurious Accommodation with Top-Notch Amenities

Relaxation and Recreation at Your Fingertips
The hotel boasts an outdoor swimming pool, a fitness centre, and a sauna for guests to unwind and rejuvenate during their stay. Additionally, the children's playground and garden provide a perfect setting for families to enjoy quality time together.

Delightful Dining Options and Convenient Services
Guests can indulge in delicious meals at the on-site restaurant or grab a quick snack at the snack bar. The 24-hour front desk, business centre, and dry cleaning service cater to all guest needs, ensuring a seamless and enjoyable experience throughout their visit.

Unwind in Comfort and Style
Each air-conditioned room at Ramada Plaza by Wyndham Veracruz Boca del Rio features a private balcony, free WiFi, and a safety deposit box, offering guests a comfortable and secure retreat. Book now for a memorable stay in Veracruz!

Important information:

When booking a breakfast included rate, breakfast will only be for 2 adults. Breakfast for children has an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VER

Location

Guest Reviews

8.9
Based on 952 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.65
Room Quality: 8.65
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 8.15
Overall Experience: 9.15
V
Victor solo_traveller mx
9
Buen descanso
Pros:

La ubicación

Cons:

Elevador no funcionaba

2026-08-14 via Nuitee
E
Esmeralda family_with_children mx
10
Excelente estancia, si buscas sentirte muy agusto!!!
Pros:

La ubicación, confort e higiene: excelente :) Me encanto la alberca super bien climatizada!!!

Cons:

Solo por comentar, la falta de atención del restaurante.

2026-08-13 via Nuitee
E
edgargl solo_traveller mx
8
Pros:

atemcio y su restautante

Cons:

cobran por llegar antes del chek in por si ocupas la habitacion antes del tiempo y t hacen cargo a la tarjeta para ver q este activa

2026-08-07 via Nuitee
S
sylvie solo_traveller fr
3
Grosse déception
Pros:

L'emplacement est idéal, la literie est confortable, la sympathie des voituriers et du personnel de ménage et c'est tout !

Cons:

- pas de wifi
- la climatisation fait un bruit terrible
- la piscine toute petite et infestée de guêpes
- l'hôtel vieillot

2026-08-05 via Nuitee
A
Arriaga Ramirez solo_traveller mx
7
2026-08-04 via Nuitee
A
Arriaga Ramirez solo_traveller mx
7
Mi experiencia
Pros:

El lugar en el que se ubica

Cons:

La habitación que me tocó tenía un fallo en la puerta

2026-08-04 via Nuitee
M
Marcela solo_traveller mx
10
RAMADA sin duda el mejor lugar!
Pros:

El hotel esta impecable, el personal siempre amable , es la segunda vez que elegimos este lugar y sin duda siempre sera nuestro lugar para hospedarnos!

2026-08-02 via Nuitee
M
Marcela solo_traveller mx
10
Pros:

EXCELENTE

2026-08-02 via Nuitee
L
Laura L. family_with_children mx
9
2026-07-24 via Nuitee
A
Aguilar solo_traveller mx
9
Pros:

Las instalaciones, buen espacio y muy limpio

Cons:

Uno de los elevadores hacía mucho ruido y se escuchaba hasta la habitación, debería haber mayor personal para el valet parking, a efecto de que fuera más rápida la entrega de los vehículos

2026-07-20 via Nuitee
C
Carlos Amador solo_traveller mx
9
Buenos para quedarse, come en la plaza.
Pros:

La ubicación e instalaciones

Cons:

El desayuno buffet se sentía de baja calidad, la pansita hizo daño, los camarones del cóctel estaban en mal estado, los postres no son del todo buenos ..

2026-07-15 via Nuitee
H
Horacio Torres solo_traveller mx
9
Pros:

Ubicación del hotel
Bufet de comida

Cons:

Toallas muy usadas y desgastadas

2026-07-09 via Nuitee
C
Carlos Moises family_with_children mx
10
Buen servicio
Pros:

Buen servicio

Cons:

Aceptable

2026-07-06 via Nuitee
S
SERGIO ELISEO solo_traveller mx
8
Pros:

Ubicación

Cons:

Muebles dañados

2026-07-05 via Nuitee
L
Laura solo_traveller mx
9
Muy bien!!
Pros:

La tranquilidad, ubicación

Cons:

el elevador estaba en malas condiciones falla mecánica pero continuo en uso

2026-07-04 via Nuitee
B
BENJAMIN solo_traveller us
8
Not what was promoted online booking.com let me down..
Pros:

Cleaning service was awsome until the day before I left.

Cons:

Water in shower kept fluctuating, sink was clogged, the receptions were not very helpful when asked questions, was treated differently after paid for my stay.

2026-07-01 via Nuitee
A
ABIGAIL ALEJANDRA solo_traveller mx
8
2026-06-30 via Nuitee
E
Eder solo_traveller mx
10
Pros:

La comodidad de la zona

Cons:

Los elevadores

2026-06-29 via Nuitee
R
Ramírez Arellano solo_traveller mx
10
2026-06-26 via Nuitee
A
Ana Teresa solo_traveller mx
10
Pros:

Las habitaciones amplias y limpias y la atención excelente

Cons:

No hay vista al mar

2026-06-22 via Nuitee