Ramada Plaza by Wyndham Veracruz Boca del Rio

Hotels
•
Ramada
8.8 (778 reviews)
Avenida Las Americas Numero 241 Fraccion Las Americas , Veracruz , MX

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location (close to malls/attractions)
Clean and well-maintained (many say 'impecable')
Comfortable rooms and very good beds/pillows
Nice pool (well climatized according to several guests)
Good breakfast/ buffet praised by several reviewers
Spacious installations and convenient for shopping
Attentive staff in multiple reports
Cons:
Frequent elevator failures, slow or noisy elevators
Instances of rude or inattentive reception staff and slow valet
Buffet/restaurant quality inconsistent; some guests reported illness
Valet/parking delays and limited staffing
Isolated room maintenance issues (faulty doors, damaged furniture, AC noise)
One report of no Wi‑Fi and one report of small/wasp‑infested pool
Occasional missed room cleaning on some days

Categories

Cleanliness
9.2
Generally praised—multiple reviews mention 'limpieza muy buena' and the hotel being 'impecable', though a few guests reported missed room cleaning on some days.
Service
7.4
Mixed impressions: several guests praised attentive staff, but there are multiple reports of rude or inattentive reception, slow check-in experiences and occasional valet/parking delays.
Location
9.6
Consistently praised for an excellent, convenient location near shopping centers and attractions.
Room Quality
8.6
Rooms are noted as comfortable with very good beds and pillows, but there are isolated maintenance issues (faulty doors, some damaged furniture) and occasional noise from elevators/AC affecting rooms.
Amenities
8.6
Good facilities overall—pool and common areas receive positive comments—but frequent elevator problems, reports of elevator noise, occasional valet staffing shortages and one report of a small/wasp-infested pool reduce the score.
Value for Money
8.6
Perceived as fair value by many (cost-benefit for pool and buffet), though some guests felt the price did not fully reflect the comfort or experienced issues.
Food and Beverage
8.8
Breakfast and some buffet items are frequently praised ('desayuno riquísimo'), but there are notable complaints about buffet quality, restaurant service and isolated food-safety issues.
Overall Experience
9.6
Overall positive: many guests report excellent stays, repeat visits and high satisfaction despite recurring service and elevator/maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Luxurious Accommodation with Top-Notch Amenities

Relaxation and Recreation at Your Fingertips
The hotel boasts an outdoor swimming pool, a fitness centre, and a sauna for guests to unwind and rejuvenate during their stay. Additionally, the children's playground and garden provide a perfect setting for families to enjoy quality time together.

Delightful Dining Options and Convenient Services
Guests can indulge in delicious meals at the on-site restaurant or grab a quick snack at the snack bar. The 24-hour front desk, business centre, and dry cleaning service cater to all guest needs, ensuring a seamless and enjoyable experience throughout their visit.

Unwind in Comfort and Style
Each air-conditioned room at Ramada Plaza by Wyndham Veracruz Boca del Rio features a private balcony, free WiFi, and a safety deposit box, offering guests a comfortable and secure retreat. Book now for a memorable stay in Veracruz!

Important information:

When booking a breakfast included rate, breakfast will only be for 2 adults. Breakfast for children has an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VER

Location

Guest Reviews

8.8
Based on 778 reviews
Cleanliness: 9.2
Service: 7.4
Location: 9.6
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.8
Overall Experience: 9.6
M
MIGUEL • couple • mx
8
Aceptable
2026-10-31 • via Nuitee
R
Rigoberto • family_with_children • mx
9
2026-10-21 • via Nuitee
I
Ignacio • solo_traveller • mx
8
2026-10-12 • via Nuitee
B
Belen • solo_traveller • mx
10
2026-10-10 • via Nuitee
J
joaquin Alfredo • solo_traveller • mx
10
Pros:

La habitación

Cons:

El estacionamiento

2026-10-10 • via Nuitee
M
Manuel • solo_traveller • mx
9
2026-10-08 • via Nuitee
L
LUCIANA • couple • mx
10
Confortable
Pros:

Muy cómodo, y buena ubicación

2026-10-08 • via Nuitee
M
Manuel • solo_traveller • mx
9
2026-10-08 • via Nuitee
J
Juan Daniel • solo_traveller • mx
9
Exelente
Pros:

Desayuno riquísimo

Cons:

1 elevador necesita mantenimiento ya tiene fallas

2026-09-17 • via Nuitee
A
Alejandro • solo_traveller • co
8
Buen hotel
Pros:

Está bien mantenido y cerca de centros comerciales

Cons:

Los ascensores son solo 2 y se mueven despacio

2026-09-14 • via Nuitee
M
Maria • solo_traveller • us
8
2026-09-08 • via Nuitee
R
ROGELIO • solo_traveller • mx
9
2026-08-31 • via Nuitee
M
Marcela • solo_traveller • mx
10
LA MEJOR OPCIÓN
Pros:

La limpieza , la atención del personal, la ubicación, es excelente todo

Cons:

Todo nos agrado.

2026-08-30 • via Nuitee
H
Hernandez Romero • solo_traveller • mx
9
2026-08-29 • via Nuitee
W
Wendolyn • solo_traveller • mx
10
2026-08-27 • via Nuitee
L
Luis Roberto • solo_traveller • mx
9
2026-08-27 • via Nuitee
F
FRANCISCO • solo_traveller • mx
7
Buen hotel, pero personal desatento
Pros:

La ubicación y las instalaciones

Cons:

La atención del personal dejó mucho qué desear; la persona de la recepción mal encarada. Estaba complicada con el check in de varias habitaciones y nos tuvo formados por 15 minutos, pese a que solo nos faltaba pagar. Le pregunté que si ni había alguien que la apoyara y me respondió de mala manera que su compañera estaba comiendo. Durante toda la estancia no conocí un solo empleado que fuera atento. Todos muy jetones.

2026-08-26 • via Nuitee
R
RUIZ GUERRERO • solo_traveller • mx
9
Vacaciones a gusto.
Pros:

La alberca y el buffet, van de acuerdo a costo beneficio

Cons:

Olvidaba hacer limpieza, dejar café o cambiar sábanas. Un elevador hacia mucho ruido, supongo que a las habitaciones cercanas les molestaba.

2026-08-24 • via Nuitee
V
Velasco • solo_traveller • mx
7
Bien ubicado, le falta mantenimiento
Pros:

Cómodo, la alberca muy bonita, buen desayuno.

Cons:

Solo servía un elevador, tenías que esperar bastante para subir y bajar. El precio no refleja la comodidad, asumo que se justifica por la ubicación.

2026-08-23 • via Nuitee
L
Leon • solo_traveller • mx
10
2026-08-20 • via Nuitee