Harbor Inn & Suites

Hotels
7.5 (1349 reviews)
12792 Palm Street , Anaheim , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean
Good location
Great service
Spacious rooms
Cons:
Dirty rooms
Slow internet
Uncomfortable pillows
Old and shabby facilities

Categories

Cleanliness
6.46
Several mentions of dirty rooms and old facilities.
Service
8.43
The staff was great with several positive comments about service.
Location
8.47
Good location with access to nearby facilities.
Room Quality
6.92
Some rooms were described as spacious, but also had issues like stains.
Amenities
6.95
Basic amenities mentioned, but some complaints about cleanliness.
Value for Money
7.91
Good value comments, but mixed feelings on overall quality.
Food and Beverage
7.46
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
7.43
Mixed feelings overall; some guests had good experiences while others did not.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:05

Property Description

Outdoor Swimming Pool:
Take a refreshing dip in our outdoor swimming pool, the perfect spot to relax and unwind after a day of adventure at Disneyland or the Anaheim Convention Center.

Cozy Rooms with Amenities:
Our rooms feature a comfortable seating area and a flat-screen cable TV for your entertainment. Enjoy the convenience of coffee-making facilities in each room for a perfect start to your day.

Convenient Location:
Located just minutes away from Harbor Town & Country Shopping Center, our 100% non-smoking hotel is the ideal choice for your stay in Garden Grove. With free WiFi, parking, and a 24-hour reception, Days Inn & Suites Garden Grove ensures a hassle-free experience.

Ready to experience comfort and convenience? Book your stay at Days Inn & Suites Garden Grove now!

Important information:

Please note: The property does not accept prepaid credit cards (for example gift cards). You need a valid credit card issued to the guest to book a room. If a third party will be paying for the room the property requires an authorization form filled out prior to arrival.

Please note: Hotel requires a deposit for incidentals at the time of check in.

We may be able to accommodate early check in or late check out for a fee depending on availability. Please contact us if you would like to inquire about early check in or late check outGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 1349 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 6.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 7.43
L
Luz • extended_group • us
8
2026-05-23 • via Nuitee
K
KENNY • solo_traveller • us
7
Nice, safe and affordable place to stay, but needs to improve on cleaning and maintenance
Pros:

I like the big free parking lot, check-in at 2pm , nice and safe location. I stayed here every time I visited Anaheim and Garden Grove. The staff were nice. Affordable prices.

Cons:

I have to said the property needed some improvement in term on their decor/funitures. Perhaps add lighting in the seating area(there was none). Improve on cleaning and most importantly some of the towels were stained, brown and lots of other guests’ hair still sticking to it. Wifi was not working at all, even after I asked for a new access code.

2026-05-23 • via Nuitee
J
Juanita • couple • us
2
Check your bedding and don’t touch the walls
Pros:

Nothing

Cons:

Dirty stinks and broken shower handle

2026-05-23 • via Nuitee
T
Tracy • solo_traveller • us
9
2026-05-21 • via Nuitee
T
Tommy • couple • us
8
2026-05-20 • via Nuitee
C
Chau • extended_group • us
7
2026-05-18 • via Nuitee
M
Michelle • family_with_children • us
6
Pros:

No breakfast served

Cons:

The description said there was a hot tub and when we got there the employee said that we would have to upgrade to a spa room.

2026-05-18 • via Nuitee
R
Rachel • extended_group • us
8
I would stay here again.
Pros:

It was well taken care of and the staff was very friendly.

Cons:

The bathroom sink p-trap needed to be cleaned causing it to smell. Also not a fan of the auto lights coming on during the night when using the bathroom.

2026-05-16 • via Nuitee
G
Garcia • couple • us
10
Very nice experience
Pros:

Everything was perfect

Cons:

I have no bad comments to make it was perfect

2026-05-14 • via Nuitee
M
Miguel • family_with_children • us
7
2026-05-12 • via Nuitee
N
Nelson • solo_traveller • us
8
2026-05-12 • via Nuitee
C
Cristian • solo_traveller • us
8
2026-05-11 • via Nuitee
C
Claudia • solo_traveller • co
10
Llegué muy tarde y la persona que hizo el check in casi a las 11 pm fue muy amable, muy limpio todo, frente al hotel hay
Pros:

La habitación era muy amplia y estaba todo limpio

Cons:

Me fue muy bien con todo

2026-05-11 • via Nuitee
E
Elmira • solo_traveller • us
6
2026-05-09 • via Nuitee
K
Kathy • solo_traveller • us
9
Pros:

The room was clean, so were the sheets and the bathroom. The price is reasonable for the one night we stayed.

Cons:

The bed wasn't the comfiest but it also wasn't unbearable. It was clean and did the job for the one night we were staying. Also their was hardly any good lighting in the room other than the bathroom. The curtains were a nice source of light but definitely could not stay open cause they faced directly to the load. It had no separate lining for privacy

2026-05-06 • via Nuitee
T
Thais • family_with_children • us
10
2026-05-04 • via Nuitee
M
Madison • family_with_children • us
1
Never again
Pros:

Only thing that was good about this hotel was the room size

Cons:

The beds are super hard, people next to you and above you are loud. You can hear people walking above you all night long banging around and sliding what it sounded like was a chair across the floor. The people to the left of me talked loud all night long. Those things made it very hard to sleep. Had maid service and the didn't change our sheets just made our bed and didn't throw out all the trash. Horrible stay I will never stay at this hotel again.

2026-05-01 • via Nuitee
K
Kevin • couple • us
5
2026-04-27 • via Nuitee
B
Brittnie • couple • us
1
Worse motel I’ve ever been
Pros:

The location was not bad

Cons:

I get that this is a cheap motel but the room was absolutely disgusting. There was hair in literally every room . All over the floor . When I was getting ready to take a shower , there was already hair in there as well . Towels were stacked nicely on the shelf in bathroom and the close you looked there was hair hanging from there . I walked around in socks and the next morning when I left I left my socks there because of how disgusting they were. Food on the wall where the microwave was . Just literal hair everywhere you walked you were dragging so much with you . Truly disgusting when it isn’t even my hair . I took a couple of pictures and videos as well . Crumbs on the floor that weren’t from my party as well . Just looks like no one cleaned but decided to give us the room . I have a 4 year old son and I didn’t even let him get out of the bed . Which also had hair on the white fitted sheets !

2026-04-26 • via Nuitee
C
Christopher • solo_traveller • us
8
2026-04-25 • via Nuitee