Elwood Hotel & Suites

Hotels
9 (845 reviews)
444 Parkway Drive , Lexington , us
+1 859-423-1001

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful hotel
Great restaurant
Spacious rooms
Ideal location
Cons:
Blood on sheets
Poor service response

Categories

Cleanliness
6.83
Negative feedback about blood on the sheets significantly impacted the perceived cleanliness.
Service
7.8
Service was noted as horrible due to poor response to cleanliness issues and lack of follow-up.
Location
9.84
Centrally located, great for sightseeing, as mentioned in multiple reviews.
Room Quality
8.79
Rooms were spacious and generally well-reviewed, but issues with cleanliness affected perception.
Amenities
9.82
Amenities were well-received with comments on the great restaurant and vibe.
Value for Money
9.78
Good value indicated by review sentiments about room quality and amenities.
Food and Beverage
9.83
Restaurant received positive reviews for quality and atmosphere.
Overall Experience
9.3
Mixed experiences influenced the overall rating, with significant praise overshadowed by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 14:33

Property Description

Luxurious Accommodation:
Experience a stay of sophistication and comfort at Elwood Hotel & Suites in Lexington. Our 4-star hotel offers beautifully designed rooms with modern amenities, including some rooms with convenient kitchenettes.

Convenient Facilities:
Enjoy the convenience of our fitness centre, free private parking, on-site restaurant, and bar during your stay. Our 24-hour front desk and concierge service are dedicated to making your experience seamless and memorable. Stay connected with complimentary WiFi throughout the property.

Prime Location:
Located just 3.1 km from Rupp Arena and the Lexington Convention Center, our hotel is also near popular attractions like Hunt-Morgan House and Lexington McConnell Springs. With Blue Grass Airport only 7 km away, your journey to Elwood Hotel & Suites is effortless.

Book now for an unforgettable stay at Elwood Hotel & Suites!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Location

Guest Reviews

9
Based on 845 reviews
Cleanliness: 6.83
Service: 7.8
Location: 9.84
Room Quality: 8.79
Amenities: 9.82
Value for Money: 9.78
Food and Beverage: 9.83
Overall Experience: 9.3
S
Sherrill • family_with_children • us
10
2026-08-10 • via Nuitee
Y
Yong • couple • ca
8
2026-08-08 • via Nuitee
K
Karen • couple • us
9
2026-08-07 • via Nuitee
J
Jones • solo_traveller • us
10
Pros:

Everything.

2026-08-05 • via Nuitee
S
Solomon • solo_traveller • us
10
Pros:

Staff was very nice.

Cons:

Everything was good

2026-08-05 • via Nuitee
J
Jones • solo_traveller • us
10
Pros:

Everything.

Cons:

Difficult to get luggage carrier thru the door.

2026-08-05 • via Nuitee
D
Dewey • couple • us
10
Great Place!
Pros:

Nice Room, Nice Staff, Food was excellent and the Manager Madison was fabulous!!!

2026-07-23 • via Nuitee
F
Fluffernut • Couples • Carlisle, Pennsylvania
10
Great stay, highly recommend
Pros:

Do not hesitate to book! Large, clean rooms, great location, friendly staff and a cool vibe.

2026-07-22 • via Tripadvisor
S
Susannah • couple • us
10
2026-07-22 • via Nuitee
C
Cassandra • couple • us
8
2026-07-21 • via Nuitee
S
Stanley • couple • us
10
Very nice hotel in a great location and I would recommend it highly.
Pros:

This hotel is super nice. The staff were very friendly. The hotel looks to be newly remodeled as everything is super modern looking. It is also in a great location to Dr. offices and Hospitals. There's a restaurant on site if you don't want to leave to eat.

Cons:

There was nothing really that I didn't like about this hotel.

2026-07-17 • via Nuitee
W
Wanda • solo_traveller • us
6
Pros:

The hotel itself was lovely. It was clean and spacious.

Cons:

There was no drinking water to be found on the premises, not even in a vending machine, and the person tending the front desk wasn't helpful in getting any for us. He also didn't even offer to open a door as we were attempting to get our luggage in or out of the building.
Also, the room was hot upon arrival, but we managed to get it cooled off in a reasonable amount of time.

2026-07-16 • via Nuitee
L
Laura • solo_traveller • us
9
2026-07-15 • via Nuitee
I
irinakhdkv • Business • Broomfield, Colorado
4
Elwood Hotel — beautiful bones, but the experience doesn’t match
Pros:

The rooms don’t carry that same design language through. The furniture reads dated next to the polish downstairs — a red retro mini-fridge, mismatched dining chairs, and a layout that feels more motel than boutique despite the mid-century-style bed frame. The carpet showed visible staining in several spots. Bedding had noticeable discoloration, and the overall upkeep felt inconsistent with the property’s presentation out front.

The atmosphere from arrival felt unwelcoming rather than hospitable, and service during a late-night check-in did not match what a Hyatt-affiliated, Mr & Mrs Smith-listed property should deliver. A follow-up call came with an apology but no resolution offered.

Bottom line: the design team and the restaurant are doing the heavy lifting here. The guest rooms and front-of-house service need real attention before this matches the promise of its own lobby.

2026-07-10 • via Tripadvisor
C
Caroline • family_with_children • gb
10
Couldn’t have wished for a better stay.
Pros:

The rooms were spacious with large comfortable beds. The bathroom was gorgeous with a fabulous walk in shower. Staff were incredibly friendly and we enjoyed a delicious breakfast after a great workout in the gym.

Cons:

There is nothing that we did not like.

2026-07-08 • via Nuitee
J
Joseph W • couple • us
7
2026-07-06 • via Nuitee
E
Elizabeth • solo_traveller • us
3
Disappointing.
Cons:

Inadequately furnished room. Poor lighting (flickering).
Ugly view.
Badly patched area on the wall around an electrical outlet.
Low water pressure.
Overall, unsatisfactory experience.

2026-07-04 • via Nuitee
A
Anna • couple • us
10
Pros:

Clean and nice

Cons:

Everything is perfect

2026-06-30 • via Nuitee
E
Emmalie • solo_traveller • us
10
2026-06-28 • via Nuitee
P
Peggy • couple • us
10
Pros:

The property was so clean and nice. The decor and vibe was exceptional! Loved everything about it!

2026-06-24 • via Nuitee