Radisson Alphaville

Hotels
•
Radisson Americas
8.2 (404 reviews)
Alameda Rio Negro, 1030 , Barueri , br

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good breakfast options
Responsive cleaning staff
Cons:
Poor service from reception
Outdated facilities
Cleanliness concerns in bathrooms

Categories

Cleanliness
6.78
Multiple reviews mentioned issues with cleanliness, particularly in bathrooms and general upkeep.
Service
8.25
Reports of indifferent service from reception staff, but some appreciation for cleaning staff.
Location
9.79
Consistently a highlight in reviews, with praises for the location's accessibility and surroundings.
Room Quality
7.74
Mixed sentiments; some positive feedback on comfort but several reviews noted dated furnishings.
Amenities
7.77
Amenities were found lacking in some reviews, especially fitness facilities.
Value for Money
7.23
Certain reviews expressed feelings of being overcharged compared to conditions and amenities.
Food and Beverage
8.78
General positive reviews for breakfast, though some issues noted with restaurant service.
Overall Experience
9.25
Some guests had positive experiences and planned to return despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:38

Property Description

Luxurious Amenities

The Radisson Alphaville, located in a prime spot with easy access to São Paulo, offers a range of luxurious amenities to make your stay unforgettable. From the indoor heated pool to the equipped fitness centre, relaxation and wellness are at your fingertips.

Culinary Delights

Indulge in a culinary journey at the hotel's restaurant, serving up a mix of local and international cuisines. Start your day with a delicious buffet breakfast featuring a wide array of delectable options. Don't miss out on the lobby's selection of warm beverages and snacks, perfect for a quick treat.

Convenience and Comfort

With contemporary rooms featuring modern amenities like air conditioning, flat-screen TVs, and Nespresso coffee machines, along with attentive services such as valet parking and concierge assistance, Radisson Alphaville ensures a seamless and comfortable stay for all guests.

Experience luxury, convenience, and exceptional service at Radisson Alphaville. Book your stay now for an unforgettable experience.

Important information:

Please note, guests must present the confirmation voucher upon check-in. Reservations must contain the guests first and last name.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Please note early check-in and late check-out are subject to availability and additional fees. We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 20 per day.

Location

Guest Reviews

8.2
Based on 404 reviews
Cleanliness: 6.78
Service: 8.25
Location: 9.79
Room Quality: 7.74
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 8.78
Overall Experience: 9.25
E
Elquia • solo_traveller • br
10
Pros:

Atendimento acomodação

2026-06-20 • via Nuitee
J
Jolean • family_with_children • gb
4
2026-06-15 • via Nuitee
R
Renan • couple • br
4
Frustrante.
Pros:

Não tive oportunidade de gostar, unica coisa que foi boa foi o extorno do meu pagamento.

Cons:

Não gostei que quando cheguei a piscina estava em manutenção. E o motivo que escolhemos foi por causa da piscina aquecina coberta. Eles deveriam ter colocado no site que a piscina estava em manutenção. Literalmente perdemos nossa estadia. Era o final de semana do dia dos namorados.

2026-06-15 • via Nuitee
F
Fernando • family_with_children • br
1
Pros:

Café muito bom

Cons:

Solicitei cama para meu filho em uma estadia de 3 dias. Só colocaram no último dia com muito pedido frequente. Uma vergonha! Além disso, banheiro todo com caruncho. Piscina manutenção sem aviso no fechamento da estadia.

2026-06-15 • via Nuitee
M
Michael • solo_traveller • at
4
Pros:

Lage, Fitnessstudio

Cons:

Regarding my room: AirCon not working, no heating possible. Temperature in the room was really cold. At least I got blankets.

Telephone (e.g. for calling the reception) was not working.

Not all lights were working.

Unfortunately the swimming pool was closed for the week when I was staying.

2026-06-13 • via Nuitee
L
Luciana Moutinho • solo_traveller • br
10
2026-06-11 • via Nuitee
W
Wesley • couple • br
10
Top
Pros:

Top

Cons:

Top

2026-06-07 • via Nuitee
A
Alexandre • solo_traveller • br
6
Não volto mais
Pros:

Já foi melhor. Quarto precisa de reforma, o ar condicionado fazia barulho. Não volto mais. A academia é legalzinha e o café da manhã tb. Boa localização

Cons:

Já fiquei alguma vezes e o hotel está piorando. Quarto velho, ar faz barulho, as 2 vezes que fui parou energia pra reforma…

2026-06-06 • via Nuitee
A
Adriano • couple • br
7
2026-06-02 • via Nuitee
F
felipe • solo_traveller • br
8
Bom custo benefício
Pros:

Cafe da manha e cama

Cons:

Academia

2026-06-01 • via Nuitee
E
elisa • couple • br
8
2026-05-30 • via Nuitee
J
Juliana • family_with_children • br
10
2026-05-27 • via Nuitee
T
Tatiana • solo_traveller • br
9
2026-05-27 • via Nuitee
E
Elquia • solo_traveller • br
10
Tranquila
Pros:

Tudo

Cons:

Nada

2026-05-25 • via Nuitee
S
Samir • solo_traveller • br
7
Custo benefício ruim.
Pros:

Boa localização, cama confortável, travesseiros tbém. Roupas de cama em bom estado e limpas.

Cons:

Acho que o banheiro poderia estar mais conservado. As louças são de modelos econômicos. Toalhas já bastante gastas e portanto sem maciez que se espera.

2026-05-25 • via Nuitee
N
Nancy • extended_group • py
4
Cons:

Las instalaciones en los pasillos específicamente las alfombras estaban deterioradas y con olor a humedad , la recepción muy básica y con olor a comida . En el desayunador debíamos esperar demasiado para acceder a omelet o huevos 🥚.

2026-05-24 • via Nuitee
N
Nilo • couple • br
7
Pros:

Localização

Cons:

Estrutura muito antiga , falta uma reforma nos corredores e apartamentos.

2026-05-21 • via Nuitee
J
Juscelino Do Nascimento Silva • solo_traveller • br
8
Épico!
Pros:

Conforto é a limpeza

Cons:

Nao ter opção de almoço e jantar!

2026-05-20 • via Nuitee
T
Tamires • solo_traveller • br
10
2026-05-18 • via Nuitee
L
LETÍCIA • couple • br
10
Perfeita!
Pros:

Quarto amplo, cama confortável, chuveiro ótimo e café da manhã excelente.

Cons:

Adorei tudo!

2026-05-18 • via Nuitee