The Cabarfeidh Hotel

Hotels
•
Independent
8.4 (78 reviews)
Manor Park, Perceval Road South, Stornoway, Scotland, HS1 2EU , Stornoway , GB
+44 1851 702604

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Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Garden
Luggage storage
Wheelchair accessible
Elevator
Conference space
Golfing nearby
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly, welcoming staff
Modern facility and ample parking
Comfortable bed cited by some guests
Good food choices reported by some reviewers
Rooms described as spacious by several guests
Cons:
Perceived as overpriced / poor value for money
Sagging or concave mattresses reported
Continental breakfast missing expected items (cold meats, cheese, bread)
Repetitive dinner menu and repeated soups
Rooms can be hot and have poor sound insulation
Cleanliness issues in spots (bird droppings on window, furniture not up to standard)

Categories

Cleanliness
7.5
Mixed reports: some guests noted rooms were clean, but there are specific complaints (bird droppings on a window, furniture not up to standard) suggesting inconsistent upkeep.
Service
9.5
Consistently praised across reviews: staff described as welcoming, efficient and very nice; multiple guests noted helpful, positive service.
Location
10
Repeatedly highlighted as a strong point: excellent, central location, within walking distance to town/castle, close to bus stop and supermarket.
Room Quality
7
Several negative notes: concave/sagging mattresses, some small rooms, poor sound insulation and warm rooms despite attempts to cool; overall room comfort is uneven.
Amenities
9.8
Generally modern facility with ample parking and useful amenities; some drawbacks noted (kettle vs Nespresso expectations, building works/noise in some rooms) but overall amenities are strong.
Value for Money
6.5
Frequently criticized: several guests felt the hotel was overpriced for what was delivered (especially given expectations for a 4-star property and issues with bedding and breakfast).
Food and Beverage
7
Mixed feedback: some guests praised food choice and portions, while others reported repetitive dinner offerings and a disappointing continental breakfast (missing cold meats/cheese/bread).
Overall Experience
9.9
Overall stay described as pleasant by many thanks to location, modern facilities and helpful staff, though offset by value, room and some food/cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-25 13:11

Property Description

Discover the perfect getaway at The Cabarfeidh Hotel, where comfort meets elegance in the heart of Stornoway.

Dining Delights
Indulge in the delightful flavors of local cuisine at Cleaver, our on-site restaurant. Enjoy lunch or dinner, or opt for in-room dining during limited hours for a cozy experience.

Comfortable Accommodations
Retreat to one of our 46 well-appointed guestrooms, featuring modern flat-screen televisions and complimentary wireless internet. Enjoy relaxing private bathrooms stocked with convenient amenities.

Versatile Event Spaces
Whether planning a wedding or a business meeting, our 398-square-foot space is perfect for any occasion. With dry cleaning and a 24-hour front desk, we ensure your stay is seamless and enjoyable.

Book your stay at The Cabarfeidh Hotel today and experience unmatched hospitality!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 78 reviews
Cleanliness: 7.5
Service: 9.5
Location: 10
Room Quality: 7
Amenities: 9.8
Value for Money: 6.5
Food and Beverage: 7
Overall Experience: 9.9
K
Kirsty • couple • gb
7
Lovely stay on the whole but rooms not equipped for warm weather.
Pros:

Great location, friendly staff, great food!

Cons:

The weather was hot so the room was really uncomfortable and fans were unavailable at reception when asked for one.

2026-07-23 • via Nuitee
A
Anne • couple • gb
9
Lovely but room too warm
Pros:

Lovely staff, food brilliant

Cons:

Room was over hot due to sunny week before. A fan in the room would have helped.

2026-07-21 • via Nuitee
E
Emma • solo_traveller • gb
9
2026-07-19 • via Nuitee
R
Ruth • extended_group • gb
9
2026-07-17 • via Nuitee
D
D und B • solo_traveller • de
6
Pros:

-die Lage des Hotels
-die Größe des Zimmers
-Freundlichkeit des Personals

Cons:

-Zimmer war viel zu warm, keine Regulierung der Raumtemperatur möglich
-Dusche in der Badewanne mit Duschvorhang
-schwere Drehtür im Eingangsbereich
-insgesamt wenig komfortabel und in die Jahre gekommen

2026-07-16 • via Nuitee
A
Alexandre • solo_traveller • ch
9
Bel hotel avec toutes les commodités d'un grand hotel moderne.
Pros:

Bel hotel avec toutes les commodités d'un grand hotel moderne. Personnel vraiment serviable et sympatique. La nourriture (repas, petit-déjeuner) était excellente. Merci.

2026-07-14 • via Nuitee
L
Lynne • couple • gb
4
Lots of niggly minor irritations which took away from what could have been an enjoyable stay. Lack of attention to deta
Pros:

The location of the property was good…just a minute’s walk into the forest.
It was also in close proximity to the town.

Cons:

Having to fight our way through the revolving doors with our suitcases which stuck as you pushed them was not the best start to our stay.
The room was reasonable but lacked a fridge and a safe, basics I would expect for the cost of the room.
The room was exceptionally warm and the steam from the kitchen coming past the window did not help.
Over our 3 night stay the room was barely cleaned and on our final day I had to ask at reception for the toilet to at least be cleaned. This was done.

2026-07-13 • via Nuitee
P
Pamela • couple • gb
4
Over-priced, uncomfortable night in a hotel where we certainly we not treated like guests.
Pros:

The room was clean and the waiting staff in the restaurant in the evening were lovely.

Cons:

The room was soulless, it was very expensive and apparently we had been upgraded - I wouldn't have liked to have seen the room we were meant to get. The room was very hot, we had to have the window open and couldn't sleep due to the noise from outside. The view was onto a yard of old rusting cars. We had thought we had booked breakfast but apparently not - the man at reception was very unhelpful. I asked if we could have breakfast instead of the upgrade but he was not interested in my request. He told us our gripe was with booking.com and he was not able to help. His manner was awful.

2026-07-13 • via Nuitee
J
Jackoherts • solo_traveller • gb
8
Pros:

Bed was large and comfortable.
Cooked breakfast was excellent.

Cons:

Not much room to store clothes.
Breakfast buffet was cold.
Extractor fan in bedroom didn't work.

2026-07-12 • via Nuitee
I
Iona • family_with_children • gb
8
We had a lovely stay at this hotel!
Pros:

Excellent location, spotlessly clean and very friendly and helpful staff!

2026-07-12 • via Nuitee
L
Luis Jose • couple • es
9
Pros:

Sobretodo que estaba al lado del puerto

Cons:

Nada

2026-07-11 • via Nuitee
G
Gudrun • extended_group • at
8
2026-07-05 • via Nuitee
R
ross • solo_traveller • gb
8
2026-07-01 • via Nuitee
S
Sandrine • family_with_children • fr
8
Un bon séjour
Pros:

une chambre très spacieuse

2026-06-28 • via Nuitee
D
Darren • extended_group • gb
9
I would stay again is a good hotel
Pros:

Great location, friendly staff, food was excellent at night.

Cons:

Breakfast in the morning wasn’t great

2026-06-28 • via Nuitee
M
MJL1971SCC1969 • Friends getaway • Isle of Lewis, Lewis and Harris, Outer Hebrides, The Hebrides, Scotland
10
Afternoon tea
Pros:

Thanks so much for a wonderful afternoon! We had a lovely birthday celebration, and the service was exceptional. Special thanks to Marcus for his assistance- will be back very soon !

2026-06-27 • via Tripadvisor
D
danielle • couple • fr
8
Séjour très moyen
Cons:

Le prix est très élevé pour les prestations . La salle de bains est très petite . Le restaurant est très moyen et le petit déjeuner très décevant

2026-06-22 • via Nuitee
R
Robert • family_with_children • ch
9
2026-06-22 • via Nuitee
C
Caroline • solo_traveller • gb
8
Comfortable
Pros:

Location

Cons:

Didn't use any facilities

2026-06-16 • via Nuitee
B
Beth01 • solo_traveller • gb
8
Pros:

Issue with our room the first night, but this was resolved. Moved to an upgraded room that had been renovated.
Reception staff welcoming
Restaurant staff attentive

Cons:

On our first evening we ate in the hotel. I decided on the catch of the day. The fish was served in a large bowl style plate. A large whole fish with eyes, tail, and skin was presented to me. Not the presentation I'd expect from a 4 star hotel.

2026-06-15 • via Nuitee