Cabarfeidh Hotel

Hotels
8.5 (345 reviews)
Perceval Road South , Stornoway , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great/central location
Friendly and helpful staff
Clean and comfortable rooms (many mentions)
Excellent restaurant/food and specific praised dishes
Comfortable beds
Attractive decor / pleasant bar and restaurant areas
Cons:
Rooms often too hot / no effective temperature control or fans
Perceived over-priced; poor value for money in several reviews
Inconsistent housekeeping on multi-night stays
Lack of some in-room amenities (fridge, safe); limited breakfast options
Isolated reports of unhelpful or rude reception staff
Occasional noise or poor room views reported

Categories

Cleanliness
8.6
Generally praised as very clean in multiple reviews; a few incidents of inconsistent housekeeping on longer stays (had to request toilet cleaning).
Service
9.3
Staff repeatedly described as welcoming and helpful (reception, bar/restaurant, individual mention of 'Gordon'); isolated reports of unhelpful or brusque reception staff, but overall service sentiment is strongly positive.
Location
9.4
Consistently noted as a great/central location — close to town and forest access; many reviewers highlighted convenience and setting.
Room Quality
7.3
Mixed feedback: some rooms described as very comfortable and cosy, others as 'tired' or soulless; multiple mentions of rooms being uncomfortably hot and lacking climate control or a fan, plus missing fridge/safe in some rooms.
Amenities
8
Bar and restaurant well regarded, drinking water provided; gaps noted such as lack of fans when requested, missing fridge/safe in rooms, limited breakfast cereal options and a heavy revolving entrance door causing inconvenience.
Value for Money
6.6
Several reviewers called the hotel expensive for what was offered, noted unexpected dog charges and disappointing value for some room types or upgrades.
Food and Beverage
9.3
Food and restaurant received strong praise (specific dishes highlighted as excellent) and several comments describe meals and breakfast as very good; isolated note of a luke-warm cooked breakfast.
Overall Experience
9.5
Overall positive stays frequently reported (comfortable, relaxing, helpful staff, great food and location) but tempered by recurring issues: room overheating, value concerns, and occasional reception or housekeeping problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:27

Property Description

Garden Oasis:
Nestled within its own charming gardens, this modern 4-star hotel offers a tranquil escape just moments from Stornoway's bustling city center.

Fine Dining Experience:
Indulge in a culinary journey at the renowned Cleaver Restaurant, where guests can savor exquisite meals and book the venue for special functions.

Local Attractions and Hospitality:
Explore nearby shops, historical sites like Lews Castle, and immerse yourself in the rich culture of the Hebrides, all while experiencing the genuine warmth of traditional island hospitality.

Experience the charm and comfort of Cabarfeidh - book your stay now!

Important information:

When booking for more than 8 rooms, different policies will apply:
Full Group Cancelation Policy:
Over 42 days prior to arrival - nil
28 to 41 days prior to arrival - 50% of the agreed charge for group numbers booked.
14 to 27 days prior to arrival - 75% of the agreed charge for group numbers booked.
Under 14 days prior to arrival - 100% of the agreed charge for the group numbers booked.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Location

Guest Reviews

8.5
Based on 345 reviews
Cleanliness: 8.6
Service: 9.3
Location: 9.4
Room Quality: 7.3
Amenities: 8
Value for Money: 6.6
Food and Beverage: 9.3
Overall Experience: 9.5
B
Barrie • solo_traveller • gb
10
2026-10-31 • via Nuitee
H
Helena • solo_traveller • gb
10
Pros:

Very homely accommodation, rooms had everything required for staying away from home.

Cons:

Nothing very central to amenities

2026-10-26 • via Nuitee
D
Donald • solo_traveller • gb
8
2026-10-26 • via Nuitee
R
Raymond • couple • gb
10
2026-10-25 • via Nuitee
C
Carolyn • extended_group • gb
9
Lovely hotel with excellent staff, room was good standard, cooked breakfast could be improved.
Pros:

Hotel staff were excellent, evening meal was very good and restaurant staff very pleasant and helpful. Room was nicely furnished, well appointed and clean.

Cons:

The breakfast had good variety but the cooked buffet left a lot to be desired, we were in breakfast when it opened but cooked food was not particularly hot and some items like waffles and fried eggs were overcooked and inedible.

2026-10-20 • via Nuitee
L
lorna • solo_traveller • gb
4
Cons:

The price was too high and didn't even get breakfast!

2026-10-15 • via Nuitee
M
Morgando55 • solo_traveller • es
10
2026-10-10 • via Nuitee
F
FloraAnn • family_with_children • gb
10
2026-10-09 • via Nuitee
S
Steve • solo_traveller • gb
10
Pros:

Sam at front of house was the calm professional and super friendly centre of the hotel. Clearly doing a lot behind the scenes but calmly. The team in the restaurant mixing cocktails and the chef were also perfect and it was just a really relaxing and stylish stay.

Cons:

Nothing :-)

2026-09-18 • via Nuitee
A
Andrew • solo_traveller • gb
4
Pros:

The staff were polite and helpful. The food was nice

Cons:

The two single beds put together as a double were very uncomfortable. The seating my room were also very uncomfortable. The decor was a bit dated and worn. The early morning breakfast was a bit lacking.
The restaurant a bit expensive for the type of food.

2026-09-18 • via Nuitee
K
Kevin • solo_traveller • gb
9
2026-09-17 • via Nuitee
M
Mats • solo_traveller • se
9
2026-09-11 • via Nuitee
G
Giles • solo_traveller • gb
9
Brilliant
Pros:

Great Hotel. Comfortable and nicely furnished. Bath with loads of hot water, off road parking, good WiFi, close to centre of town, nice restaurant and bar. The man on reception was a delight

2026-09-08 • via Nuitee
L
Leah • solo_traveller • gb
9
Pros:

The single bed was bigger than expected and very comfortable. Staff were lovely and welcoming, very professional.

2026-09-05 • via Nuitee
L
Linsey • solo_traveller • gb
8
2026-09-01 • via Nuitee
F
Fernando • couple • es
7
2026-08-31 • via Nuitee
J
JORGE LUIS • extended_group • dk
7
2026-08-31 • via Nuitee
C
CJ • family_with_children • us
10
2026-08-31 • via Nuitee
V
Vinod • couple • ae
10
Great overall experience.
Pros:

Rooms we very spacious and comfortable. The restaurant team was very friendly. Food and drinks were excellent. Even the early morning continental breakfast since as we left at 5am was very thoughtful.

Cons:

Can’t think of anything we didn’t like.

2026-08-30 • via Nuitee
V
Vinod • couple • ae
10
2026-08-30 • via Nuitee