The Cabarfeidh Hotel

Hotels
Independent
8.4 (78 reviews)
Manor Park, Perceval Road South, Stornoway, Scotland, HS1 2EU , Stornoway , GB

Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Garden
Luggage storage
Wheelchair accessible
Elevator
Conference space
Golfing nearby
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly, welcoming staff
Modern facility and ample parking
Comfortable bed cited by some guests
Good food choices reported by some reviewers
Rooms described as spacious by several guests
Cons:
Perceived as overpriced / poor value for money
Sagging or concave mattresses reported
Continental breakfast missing expected items (cold meats, cheese, bread)
Repetitive dinner menu and repeated soups
Rooms can be hot and have poor sound insulation
Cleanliness issues in spots (bird droppings on window, furniture not up to standard)

Categories

Cleanliness
7.5
Mixed reports: some guests noted rooms were clean, but there are specific complaints (bird droppings on a window, furniture not up to standard) suggesting inconsistent upkeep.
Service
9.5
Consistently praised across reviews: staff described as welcoming, efficient and very nice; multiple guests noted helpful, positive service.
Location
10
Repeatedly highlighted as a strong point: excellent, central location, within walking distance to town/castle, close to bus stop and supermarket.
Room Quality
7
Several negative notes: concave/sagging mattresses, some small rooms, poor sound insulation and warm rooms despite attempts to cool; overall room comfort is uneven.
Amenities
9.8
Generally modern facility with ample parking and useful amenities; some drawbacks noted (kettle vs Nespresso expectations, building works/noise in some rooms) but overall amenities are strong.
Value for Money
6.5
Frequently criticized: several guests felt the hotel was overpriced for what was delivered (especially given expectations for a 4-star property and issues with bedding and breakfast).
Food and Beverage
7
Mixed feedback: some guests praised food choice and portions, while others reported repetitive dinner offerings and a disappointing continental breakfast (missing cold meats/cheese/bread).
Overall Experience
9.9
Overall stay described as pleasant by many thanks to location, modern facilities and helpful staff, though offset by value, room and some food/cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-25 13:11

Property Description

Discover the perfect getaway at The Cabarfeidh Hotel, where comfort meets elegance in the heart of Stornoway.

Dining Delights
Indulge in the delightful flavors of local cuisine at Cleaver, our on-site restaurant. Enjoy lunch or dinner, or opt for in-room dining during limited hours for a cozy experience.

Comfortable Accommodations
Retreat to one of our 46 well-appointed guestrooms, featuring modern flat-screen televisions and complimentary wireless internet. Enjoy relaxing private bathrooms stocked with convenient amenities.

Versatile Event Spaces
Whether planning a wedding or a business meeting, our 398-square-foot space is perfect for any occasion. With dry cleaning and a 24-hour front desk, we ensure your stay is seamless and enjoyable.

Book your stay at The Cabarfeidh Hotel today and experience unmatched hospitality!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 78 reviews
Cleanliness: 7.5
Service: 9.5
Location: 10
Room Quality: 7
Amenities: 9.8
Value for Money: 6.5
Food and Beverage: 7
Overall Experience: 9.9
G
Graham couple gb
9
Thoroughly enjoyed our stay
Pros:

Excellent Hotel, would stay again. Large room with good facilities. Excellent breakfast. Thoroughly enjoyed our stay

Cons:

Only small criticism was pillows were slightly hard for my preference

2026-06-12 via Nuitee
D
Douglas Moffat family_with_children gb
9
My daughter and I thoroughly enjoyed our stay.
Pros:

Food was excellent and location suited us perfectly being just a short walk to town centre and yet easy to get out of town for excursions.

Cons:

Rooms slightly noisy at times.

2026-06-09 via Nuitee
L
Lynne couple gb
9
A very pleasant stay in Stornoway at a very comfortable hotel
Pros:

Very comfortable room and bed. Good shower and fluffy towels. Good breakfast including the delicious Stornoway black pudding

Cons:

Room was a bit hot and couldn’t see how to adjust the temperature

2026-06-06 via Nuitee
M
mirandah936 Friends getaway
8
Very pleasant hotel despite lacklustre welcome
Pros:

Following a cool, lacklustre welcome, I found my room comfortable, clean and quiet. The public areas were very pleasant and the waiting staff were delightful. The food wasn't as good as on previous stays although the scrambled eggs at breakfast were really delicious. This hotel is THE place to stay in Stornoway. Just try being a bit more welcoming.

2026-06-05 via Tripadvisor
K
Karl solo_traveller gb
7
NOT BAD BUT WITH ONE MAJOR DRAWBACK
Pros:

This hotel, on its website, claims to be "a four-star haven of comfort and style" and during my stay was apparently very busy. But it was actually so quiet and peaceful (car park practically empty, dining room pretty much same, breakfast - only two other couples). Suited me perfectly!

The decor is a little tired and dated as was my single room but it has a slight up market feel, is clean and comfortable with well appointed rooms and bathrooms. My room had a Nespresso coffeemaker which was a nice addition I enjoyed. Being on the top floor at the end of the corridor and at the back meant it was quiet enough for me (as a light sleeper). Despite the view of the building tip out of the window (see photo), I was happy with it. The floorboards did squeak as I moved around and I wonder if rooms below would have been so quiet.

Cons:

I did find the room a bit hot despite it being cool outside that I had to open the window AND strip off (thus having to close the heavy blackout type curtains and turn the lights on in the middle of the day). Other reviews mention hot rooms and management ought to take this more seriously - despite the geographic location!

The breakfast selection is brilliant and of a decent quality (plus I asked for "strong" coffee - and that is hat I got - thank you) but the main drawback is that the cooked breakfast is COLD. I love a cooked breakfast and this spoiled it for me. It's a buffet so you can help yourself to as much as you like but the food is just lukewarm and once put onto cold plates it cools down rapidly. My breakfast was stone cold by the time I was eating my final forkfuls. Real disappointment and prevents the fifth star. Please invest in a platewarmer and up the temperature of the cooked breakfast "hot plate" containers.

2026-06-02 via Nuitee
K
Karlshah Solo travel
8
NOT BAD BUT WITH ONE MAJOR DRAWBACK
Pros:

This hotel, on its website, claims to be "a four-star haven of comfort and style" and during my stay was apparently very busy. But it was actually so quiet and peaceful (car park practically empty, dining room pretty much same, breakfast - only two other couples). Suited me perfectly!

The decor is a little tired and dated as was my single room but it has a slight up market feel, is clean and comfortable with well appointed rooms and bathrooms. My room had a Nespresso coffeemaker which was a nice addition I enjoyed. Being on the top floor at the end of the corridor and at the back meant it was quiet enough for me (as a light sleeper). Despite the view of the building tip out of the window (see photo), I was happy with it. The floorboards did squeak as I moved around and I wonder if rooms below would have been so quiet. I did find the room a bit hot despite it being cool outside that I had to open the window AND strip off (thus having to close the heavy blackout type curtains and turn the lights on in the middle of the day). Other reviews mention hot rooms and management ought to take this more seriously - despite the geographic location!

The breakfast selection is brilliant and of a decent quality (plus I asked for "strong" coffee - and that is hat I got - thank you) but the main drawback is that the cooked breakfast is COLD. I love a cooked breakfast and this spoiled it for me. It's a buffet so you can help yourself to as much as you like but the food is just lukewarm and once put onto cold plates it cools down rapidly. My breakfast was stone cold by the time I was eating my final forkfuls. Real disappointment and prevents the fifth star. Please invest in a platewarmer and up the temperature of the cooked breakfast "hot plate" containers.

2026-06-01 via Tripadvisor
W
Wicker2013 Friends getaway Aberdeen, Aberdeenshire, Scotland
10
Nice hotel - great for a short stay
Pros:

First time staying in the hotel. First impressions were good - nice open and relaxed reception area. Checking in was very easy and friendly staff. Room was good, Nespresso machine and lovely Stornoway shortbread waiting for me. Room was spotless (as was the rest of the hotel). It was a bit farther out of the centre of the town than I realised (about 15 minute walk) but the flip side of that was the area was nice an quiet and very close to golf course, gardens for a nice evening walk.

Breakfast was very good – I had the Eggs Stornoway (local take on eggs benedict)! There were also a hot buffet and continental selection. Had an early start on check out day but the continental choice was available from 05:00 so was able to eat before leaving.

I would definitely stay again.

2026-06-01 via Tripadvisor
A
Allan extended_group gb
9
Great hotel - has everyting you need
Pros:

First time staying in the hotel. First impressions were good - nice open and relaxed reception area. Checking in was very easy and friendly staff. Room was good, Nespresso machine and lovely Stornoway shortbread waiting for me. Room was spotless (as was the rest of the hotel).
Breakfast was very good – I had the Eggs Stornoway (local take on eggs benedict)! There were also a hot buffet and continental selection. Had an early start on check out day but the continental choice was available from 05:00 so was able to eat before leaving.

Cons:

It was a bit farther out of the centre of the town than I realised (about 15 minute walk) but the flip side of that was the area was nice an quiet and very close to golf course, gardens for a nice evening walk.

2026-06-01 via Nuitee
L
Lorraine solo_traveller gb
9
Pros:

The hotel was modern, attractive and spotlessly clean. The location was very convenient for the ferry to the mainland. The food was very good and the staff were friendly.

Cons:

Nothing!

2026-05-31 via Nuitee
D
Duncan couple gb
5
Stay somewhere else.
Pros:

Room clean, and comfortable enough. Hotel staff on the whole were very attentive and helpful. Location is a little way out of town which we liked.

Cons:

We paid top dollar for our five night stay (literally double what we'd pay for a quality four star hotel in England), expecting something great. Basically, we got a Travelodge with breakfast. And we didn't always get the breakfast. On our last morning at the hotel, we placed our breakfast order with the waitress at 09.00. When it came round to 09.45 and the food had still not arrived, I asked the waitress (who had watched us waiting for forty-five minutes) if there was a problem with the order. She said "Oh... did you order something?" She hadn't given our order to the chef. And we had seen the same thing happen to another couple earlier in the week.

This hotel seems geared up mainly to accommodate organised coach parties, and maybe people travelling on business at their employer's expense. For the money we paid, it falls far short of expectations.

2026-05-28 via Nuitee
M
Michael couple de
8
2026-05-26 via Nuitee
J
Jurgen couple nl
7
Voor één nacht een 7, maar nooit meer
Pros:

Ligging oké, vriendelijk personeel.
We hadden een splinternieuwe kamer, fijn groot bed, fijne douche.
Alleen het was er bloedheet en konden geen verwarming uitzetten.

Cons:

Bloedhete kamer
Eten in restaurant was middelmatig en overpriced

2026-05-25 via Nuitee
N
N6425OYelizabethm Solo travel
8
Business trip
Pros:

Friendly staff and clean , fresh surroundings.
I felt the mattresses on the bed in room 101 were either old or too soft, not sure which but very uncomfortable to sleep on. My room was otherwise immaculate.
Attended a Ceilidh and meal and was disappointed to see paper napkins…maybe something to consider for the future. The meal was delicious

2026-05-24 via Tripadvisor
T
Thomas solo_traveller at
6
2026-05-24 via Nuitee
K
Keith solo_traveller gb
10
Excellent, friendly staff made for a very warm experience.
2026-05-24 via Nuitee
M
Michael couple gb
8
A costly hotel especially in the dining room but we had a poleasant stay
Pros:

Always piping hot water. Very comfortable bed. Breakfast had an excellent choice, Portions for dinner were usually appropriate and pleasant.

Cons:

The dialy catch offered at dinner was often the same. The soup was certainly the same on a few nights consecutively, suggesting that there was quite a lot which had not been used.

I was a bit disappointed with the very large size of chips which came with the fried haddock ans small potion of peas.

2026-05-22 via Nuitee
T
Timothy couple us
7
Expected a top of the line hotel but it was just average in the final analysis.
Pros:

It was a modern facility.

Cons:

Beds were concave mattresses,for the price paid I expected a flat comfortable bed.

2026-05-21 via Nuitee
S
Sabina couple ch
9
Pros:

Gute Lage, grosse Zimmer, modern

2026-05-18 via Nuitee
A
A couple ch
8
2026-05-14 via Nuitee
S
Sven solo_traveller be
9
Pros:

Sehr nettes Personal. Zimmer geräumig und Lage zur Bushaltestelle und Supermarkt top.

2026-05-14 via Nuitee