Royal Hotel

Hotels
8.3 (803 reviews)
Cromwell St , Stornoway , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Delicious food
Friendly staff
Cons:
Limited parking
Some rooms small
Overpriced for some guests

Categories

Cleanliness
8.13
Overall clean but some concerns about room quality.
Service
8.6
Staff were welcoming and first class.
Location
8.94
Perfectly located in the centre of Stornoway with great views.
Room Quality
7.89
Some rooms reported as old-fashioned and small.
Amenities
8.32
Good amenities but need for a lift noted.
Value for Money
7.38
Some guests felt the hotel was overpriced.
Food and Beverage
8.73
Food highly praised as delicious.
Overall Experience
8.4
A lovely stay overall with minor downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:38

Property Description

Historic Charm and Prime Location
Experience the allure of Stornoway's most historic hotel, the Royal, nestled in the heart of the town by the marina. Immerse yourself in the cosy character of the hotel and savor exquisite dining options at the Boatshed Restaurant or the trendy HS1 cafe bar.

Modern Amenities for Business Travelers
Stay connected with complimentary high-speed wireless internet access available throughout the hotel, perfect for business travelers needing a seamless work experience during their stay.

Warm Hospitality and Scenic Views
Beyond the picturesque views of Lews Castle, what truly sets us apart is our genuine Hebridean hospitality. Expect a warm welcome and impeccable service, reflecting the renowned tradition of hospitality in the region.

Book now to indulge in a memorable stay at the Royal Hotel, where comfort, convenience, and hospitality converge seamlessly.

Important information:

When booking for more than 8 rooms different policies will apply:

Full Group and individual Cancellation Policy:

Over 42 days prior to arrival - nil

28 to 41 days prior to arrival - 50% of agreed charge for group numbers booked

14 to 27 days prior to arrival - 75% of agreed charge for group numbers booked

Under 14 days prior to arrival - 100% of agreed charge for group numbers booked
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYY

Location

Guest Reviews

8.3
Based on 803 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.94
Room Quality: 7.89
Amenities: 8.32
Value for Money: 7.38
Food and Beverage: 8.73
Overall Experience: 8.4
C
colin couple no
10
Cons:

Service at dinner.

2026-08-26 via Nuitee
D
Dominique solo_traveller ch
5
2026-08-25 via Nuitee
M
Marie-Catherine solo_traveller fr
9
très agréable
Pros:

parfait

Cons:

rien

2026-08-22 via Nuitee
C
Catriona solo_traveller gb
10
2026-08-21 via Nuitee
J
Jennifer couple us
10
Enjoyable
Pros:

Location, room was very well appointed and very comfortable bed

Cons:

Nothing

2026-08-20 via Nuitee
A
Anya couple nl
10
Elegant inn in beautiful town … meals all good
Pros:

Classic British, lovely room no 18
Loved the elderly gentleman at the reception anyway the young barman… very helpful.

Cons:

That we had to pay extra for a room with a shower.
Dinner… kitchen last orders at 19:15
Breakfast very early.. 7:00 to 8:30

2026-08-18 via Nuitee
M
Martin solo_traveller ch
9
2026-08-17 via Nuitee
F
Fiona couple au
8
2026-08-16 via Nuitee
D
David couple au
9
Pros:

Food was very good. Staff helpful and well trained. Room very clean and everything you needed for comfort over four days.

Cons:

Scored a room over the kitchen with associated smells and late-night noise. Outlook of kitchen vents and car park was poor.

2026-08-15 via Nuitee
B
Brigitte couple ch
7
Aktuell Baugerüst vor der Aussicht, Lage wäre gut, Privatparkplatz
Pros:

Lage, Privatparkplatz

Cons:

Aussicht war mit Baugerüst verdeckt, Arbeiter vor dem Fenster. Beim Frühstück war nicht mal Espresso inklusive, musste extra bezahlt werden. Für Zimmer über 300 GBP scheint das etwas kleinlich.

2026-08-14 via Nuitee
J
John couple au
8
Great location and staff fantastic. Great choice of restaurants on property.
Pros:

Old world charm and well appointed bathrooms. Restaurant was fabulous. Reception especially Lina were so friendly and helpful!!!

Cons:

The room was small and odd shaped for what we paid. Room was a bit hot and bed small and hot.

2026-08-13 via Nuitee
K
Kathryn couple us
1
2026-08-13 via Nuitee
L
Laurence solo_traveller fr
9
Pros:

Tout, sa situation , son personnel et son confort

2026-08-11 via Nuitee
C
Céline family_with_children fr
5
Étape à Stornoway
Pros:

Le personnel est sympa, c’est le vrai bon point de l’établissement. L’emplacement est agréable.

Cons:

L’hôtel est dans son jus, c’est un peu vieillot, la literie n’est pas vraiment confortable, les salles de bain non plus et il y a peu de prises électriques.

2026-08-10 via Nuitee
K
Karen couple gb
9
Well located traditional hotel with excellent food.
Pros:

Comfortable traditional hotel in great location. W we had a lovely view from our window. Staff were very friendly and breakfast was excellent.

Cons:

The room and bathroom were a bit small. Expensive.

2026-08-08 via Nuitee
N
Nathalie couple fr
6
Pratique
Pros:

Emplacement idéal en ville
Les restaurants de l hôtel

Cons:

Manque de charme

2026-08-07 via Nuitee
M
Marion couple at
8
2026-08-06 via Nuitee
D
Dennis solo_traveller nl
9
2026-08-02 via Nuitee
J
Jean-Marie solo_traveller ch
8
2026-07-23 via Nuitee
M
Mary solo_traveller gb
9
2026-07-22 via Nuitee