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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Pets allowed
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Street parking
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Special diet menus - on request
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Kid meals
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Wine/champagne
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
Review Highlights
Categories
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Property Description
Historic Charm and Prime Location
Experience the allure of Stornoway's most historic hotel, the Royal, nestled in the heart of the town by the marina. Immerse yourself in the cosy character of the hotel and savor exquisite dining options at the Boatshed Restaurant or the trendy HS1 cafe bar.
Modern Amenities for Business Travelers
Stay connected with complimentary high-speed wireless internet access available throughout the hotel, perfect for business travelers needing a seamless work experience during their stay.
Warm Hospitality and Scenic Views
Beyond the picturesque views of Lews Castle, what truly sets us apart is our genuine Hebridean hospitality. Expect a warm welcome and impeccable service, reflecting the renowned tradition of hospitality in the region.
Book now to indulge in a memorable stay at the Royal Hotel, where comfort, convenience, and hospitality converge seamlessly.
When booking for more than 8 rooms different policies will apply:
Full Group and individual Cancellation Policy:
Over 42 days prior to arrival - nil
28 to 41 days prior to arrival - 50% of agreed charge for group numbers booked
14 to 27 days prior to arrival - 75% of agreed charge for group numbers booked
Under 14 days prior to arrival - 100% of agreed charge for group numbers booked
A deposit may be required at the property.
Location
Guest Reviews
The food was fantastic
Nil
The Hotel and Staff were excellent, Spotless room and amazing food. Cant recommend enough!
Nothing to complain about.
Breakfast staff were exceptionally pleasant and efficient
Very traditional and cozy. Beautiful view from the harbour view rooms. Very friendly staff! Great place to hang your hat.
We liked it all!
Beautiful property great staff centrally located
Nothing
L'accueil et le restaurant
Les rideaux qui laissent passer les lumières extérieures
Beautiful location, the employees were very accommodating and nice and helpful. Our room was really cute with a great view.
No elevators, but it is charming property.
Breakfast good, staff lovely, room recently decorated, bathroom lovely
Room small with sloping ceilings so a little claustrophobic
Overall, the room was great. The hospitality was excellent. Everyone was so nice. The food in the restaurant was delicious the two nights we ate in. And breakfast was exceptional. The girl working the morning breakfast shift was so sweet. Yummy cappuccinos as well. Would highly recommend to friends.
Would have loved more hooks or shelving in the bathroom. We had the family room so there wasn't enough room in bathroom for all of our stuff. But we made it work. Also, the mattress on the sofa sleeper needs replacing. The springs were poking my daughter in the ribs.
The restaurant is fantastic. The staff are very friendly and helpful.
Nothing
Restaurants, car parking, staff very happy and professional
Shower to small
Wel een mooi hotel in een eerder triest stadje Stornoway…
Te kleine kamer en in Restaurant maar een matige bediening .
Breakfast was excellent on all 5 days, both continental and full breakfast. All the staff were professional and attentive. Sarah was a stand-out staff member with her pleasant demeanour and her professional approach effectively managing the breakfast session.
Location was central to many facilities and parking with limitations, wasn't a problem during our stay. Great view of the castle at breakfast
Very central, walking distance from ferry terminal, own car park if needed, comfortable single room. Restaurant with castle view across harbour, perfect for plentiful breakfast, lunch or dinner (especially on Sunday when most places are closed). A bar is available if you want an evening dram.
Big step to get out bath/shower with no grab rail to avoid slipping. No lift for luggage to rooms although staff willing to help if required.
Noise of heater no shampoo in dispenser...ridiculos prices .
Boatyard restaurant is very good, Room price does not include breakfast - and it is a high priced room
Por el precio de la habitación creía que estaba incluido el desayuno.
Que el café expreso sea un suplemento no lo encuentro correcto
Hyggelig, avslappende, god mat og god seng!
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