Royal Hotel

Hotels
8.3 (803 reviews)
Cromwell St , Stornoway , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Delicious food
Friendly staff
Cons:
Limited parking
Some rooms small
Overpriced for some guests

Categories

Cleanliness
8.13
Overall clean but some concerns about room quality.
Service
8.6
Staff were welcoming and first class.
Location
8.94
Perfectly located in the centre of Stornoway with great views.
Room Quality
7.89
Some rooms reported as old-fashioned and small.
Amenities
8.32
Good amenities but need for a lift noted.
Value for Money
7.38
Some guests felt the hotel was overpriced.
Food and Beverage
8.73
Food highly praised as delicious.
Overall Experience
8.4
A lovely stay overall with minor downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:38

Property Description

Historic Charm and Prime Location
Experience the allure of Stornoway's most historic hotel, the Royal, nestled in the heart of the town by the marina. Immerse yourself in the cosy character of the hotel and savor exquisite dining options at the Boatshed Restaurant or the trendy HS1 cafe bar.

Modern Amenities for Business Travelers
Stay connected with complimentary high-speed wireless internet access available throughout the hotel, perfect for business travelers needing a seamless work experience during their stay.

Warm Hospitality and Scenic Views
Beyond the picturesque views of Lews Castle, what truly sets us apart is our genuine Hebridean hospitality. Expect a warm welcome and impeccable service, reflecting the renowned tradition of hospitality in the region.

Book now to indulge in a memorable stay at the Royal Hotel, where comfort, convenience, and hospitality converge seamlessly.

Important information:

When booking for more than 8 rooms different policies will apply:

Full Group and individual Cancellation Policy:

Over 42 days prior to arrival - nil

28 to 41 days prior to arrival - 50% of agreed charge for group numbers booked

14 to 27 days prior to arrival - 75% of agreed charge for group numbers booked

Under 14 days prior to arrival - 100% of agreed charge for group numbers booked
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYY

Location

Guest Reviews

8.3
Based on 803 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.94
Room Quality: 7.89
Amenities: 8.32
Value for Money: 7.38
Food and Beverage: 8.73
Overall Experience: 8.4
D
Denise Macdona • solo_traveller • gb
8
Weekend Stornoway stay
Pros:

Very central, walking distance from ferry terminal, own car park if needed, comfortable single room. Restaurant with castle view across harbour, perfect for plentiful breakfast, lunch or dinner (especially on Sunday when most places are closed). A bar is available if you want an evening dram.

Cons:

Big step to get out bath/shower with no grab rail to avoid slipping. No lift for luggage to rooms although staff willing to help if required.

2026-09-18 • via Nuitee
D
DAVID • solo_traveller • gb
4
Horrendously over prices
Cons:

Noise of heater no shampoo in dispenser...ridiculos prices .

2026-09-17 • via Nuitee
P
Paul • couple • gb
8
Perfect location for town and early ferry
Pros:

Boatyard restaurant is very good, Room price does not include breakfast - and it is a high priced room

2026-09-12 • via Nuitee
J
JOSE M • couple • es
5
Muy caro por lo que ofrecen. El lavabo súper súper súper pequeño
Cons:

Por el precio de la habitación creía que estaba incluido el desayuno.
Que el café expreso sea un suplemento no lo encuentro correcto

2026-09-11 • via Nuitee
M
margo cunningham • couple • no
9
Pros:

Hyggelig, avslappende, god mat og god seng!

2026-09-07 • via Nuitee
J
Jeffrey • solo_traveller • au
8
2026-09-07 • via Nuitee
F
Fiatle • solo_traveller • ch
8
Zimmereinrichtung optimieren
Pros:

Schöne zimmer. Feines essen

Cons:

Eher wenig abstellfläche im zimmer

2026-09-06 • via Nuitee
J
Joan • couple • us
9
The Royal Hotel is a very good choice for your stay in Stornoway.
Pros:

We enjoyed our stay in the Royal Hotel. The hotel is in a very convenient location for walking into Stornoway. Our room was very small, but it had everything we needed, including tea and coffee. We had a lovely view of the harbor and Lews Castle across the bay. We did not hear much traffic noise from our upper room. The staff was great. Everyone was friendly and helpful, from the receptionists to the servers in the two restaurants. The breakfasts and dinners were very good.

Cons:

This was not a problem for us, but you might want to know that the hotel has no elevator. Other than this and the small size of our bedroom, we were very happy with our stay here.

2026-09-04 • via Nuitee
A
Allan • couple • gb
9
Lovely hotel - we really enjoyed staying there.
Pros:

Lovely hotel with an excellent restaurant. The staff were so helpful and friendly. Large room with a nice view. Comfortable bed.

Cons:

It was a bit overpriced, especially when they charged us £60 extra for two dogs for two nights without even providing a water bowl!

2026-09-03 • via Nuitee
T
thomas • solo_traveller • gb
10
2026-09-01 • via Nuitee
K
Kuan Telman • solo_traveller • kz
10
2026-08-30 • via Nuitee
C
colin • couple • no
10
Cons:

Service at dinner.

2026-08-26 • via Nuitee
D
Dominique • solo_traveller • ch
5
2026-08-25 • via Nuitee
M
Marie-Catherine • solo_traveller • fr
9
très agréable
Pros:

parfait

Cons:

rien

2026-08-22 • via Nuitee
C
Catriona • solo_traveller • gb
10
2026-08-21 • via Nuitee
J
Jennifer • couple • us
10
Enjoyable
Pros:

Location, room was very well appointed and very comfortable bed

Cons:

Nothing

2026-08-20 • via Nuitee
A
Anya • couple • nl
10
Elegant inn in beautiful town … meals all good
Pros:

Classic British, lovely room no 18
Loved the elderly gentleman at the reception anyway the young barman… very helpful.

Cons:

That we had to pay extra for a room with a shower.
Dinner… kitchen last orders at 19:15
Breakfast very early.. 7:00 to 8:30

2026-08-18 • via Nuitee
M
Martin • solo_traveller • ch
9
2026-08-17 • via Nuitee
F
Fiona • couple • au
8
2026-08-16 • via Nuitee
D
David • couple • au
9
Pros:

Food was very good. Staff helpful and well trained. Room very clean and everything you needed for comfort over four days.

Cons:

Scored a room over the kitchen with associated smells and late-night noise. Outlook of kitchen vents and car park was poor.

2026-08-15 • via Nuitee