Caladh Inn

Hotels
7.4 (1049 reviews)
11 James Street , Stornoway , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent food options
Friendly staff
Good location
Cons:
Small room size
Pricey for room quality

Categories

Cleanliness
7.81
Most reviews indicated rooms were clean.
Service
8.28
Friendly and helpful staff frequently mentioned.
Location
8.32
Many reviews praised excellent central location.
Room Quality
6.27
Some reviews noted small room size and claustrophobic feeling.
Amenities
6.8
Standard amenities available, but not all were highlighted.
Value for Money
6.26
Some reviews felt it was expensive for what was received.
Food and Beverage
8.31
Highly praised for breakfast and dinner options.
Overall Experience
7.18
General satisfaction with a few aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:34

Property Description

Convenient Location
Located just half a mile from Stornoway Lewis Ferry Terminal and less than 3 miles from Stornoway Airport, Caladh Inn offers easy access for travelers.

Dining Experience
Indulge in a mix of traditional Scottish dinners and international cuisine at our restaurants. The Eleven Bar provides a diverse selection of beverages from around the world.

Nearby Attractions
Explore Stornoway town center, visit Stornoway Golf Club, and take a short 5-minute drive to the historic Lews Castle, all within close proximity to the hotel.

To experience the perfect blend of convenience, dining, and local attractions, book your stay at Caladh Inn today.

Important information:

When booking for more than 6 rooms different policies will apply:
Full Group Cancelation Policy:
Over 28 days prior to arrival - nil
14 to 28 days prior to arrival - 50% of agreed charge for group numbers booked
7 to 13 days prior to arrival - 75% of agreed charge for group numbers booked
Under 7 days prior to arrival - 100% of agreed charge for group numbers booked
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYY

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 1049 reviews
Cleanliness: 7.81
Service: 8.28
Location: 8.32
Room Quality: 6.27
Amenities: 6.8
Value for Money: 6.26
Food and Beverage: 8.31
Overall Experience: 7.18
T
Tom solo_traveller gb
7
2026-08-27 via Nuitee
P
patriciacQ2096RP Business
10
Caladh Hotel Stornoway - Excellent Choice!
Pros:

I would highly recommend the Caladh hotel in Stornoway.
I have now stayed here 4 times over the last 12 months on business trips. The staff are friendly and accommodating, the rooms are comfortable and the food is delicious.

2026-08-26 via Tripadvisor
A
Alexander couple gb
8
Handy for an overnight stay
Pros:

Good buffet breakfast although fairly pricey
Close to ferry for the late arrival and parking was no problem

Cons:

Very confusing corridor with poor signage for rooms and exit
Breakfast although good was expensive
Room size nit great but ok for single person in the double room and bathroom small
Absolutely no view from window was looking at other side of hotel

2026-08-26 via Nuitee
S
ScotLadd solo_traveller gb
9
Pros:

Superlative friendly helpful welcome by reception. Room were big bathroomas large and very clean. Pleasently surprise as I expected a truckers stop from building spearence.. Outwards buildings 60's diwdy appearence is deceiving. Indide it us a bit tired are. Allthings considered when I am in Lewis next its my accomodation of choice. Great VFM

Cons:

Tired decore and a bit care worn. Building us horrible but mist are in that part of town.

2026-08-26 via Nuitee
J
Judith couple au
10
Was lovely hotel right near ferry and central to the gorgeous town of Stornoway
Pros:

Location, spacious rooms, friendly helpful staff

Cons:

Big rooms 89’s style and service

2026-08-25 via Nuitee
A
Angus couple gb
8
2026-08-24 via Nuitee
A
Audrey extended_group gb
10
Enjoyed it .
Pros:

Great location.

2026-08-21 via Nuitee
E
Estevam couple br
8
Pros:

Especialmente conveniente por sua localização, perto do centro e das balsas

2026-08-21 via Nuitee
S
Salvatore family_with_children it
8
Consigliato
Pros:

Colazione e posizione Hotel

Cons:

nulla

2026-08-20 via Nuitee
G
Graham solo_traveller gb
9
The hotel was adequate for my needs.
Pros:

The staff were friendly and efficient and the room was clean. The restaurant menu had plenty of choices and the food was good.

Cons:

The mattress was rather soft but the bed was comfortable nevertheless.

2026-08-20 via Nuitee
D
Darren solo_traveller gb
10
2026-08-19 via Nuitee
E
Elena G. extended_group it
8
2026-08-18 via Nuitee
H
Hector solo_traveller gb
9
2026-08-18 via Nuitee
S
Steve solo_traveller gb
7
Rather disappointing the room had no window very claustrophobic no walk in shower had been looking
Pros:

I didn’t get breakfast would have liked it at the price I paid

Cons:

Above

2026-08-18 via Nuitee
G
Graeme solo_traveller gb
6
Served a purpose. Disappointing value for money.
Pros:

Good location near town centre and ferry terminal. Very nice coffee shop 50 yds away. Parking onsite.

Cons:

Uncomfortable old bed/mattress clearly seen better days.
Single room overpriced for what it was - tiny and stuffy. Room rate slashed by over 50% once booked and paid on non-refundable offer.

2026-08-17 via Nuitee
H
Higgins couple gb
4
Overly expensive and dated
Pros:

Staff were terrific, helpful and friendly

Cons:

The room was dated and whilst everything worked it was very tired. Flat pillows which were very old. Cheap bedding and soft mattress.

We got the early ferry which meant we could only get a few uncooked things for breakfast

Price was very high for what we expected

2026-08-16 via Nuitee
C
Christine couple gb
8
Would go back again
Pros:

Clean & nice- what you expect

2026-08-15 via Nuitee
C
Cathie solo_traveller gb
10
Excellent
Pros:

Lovely and clean, breakfast was beautiful .
Very central for shopping and swimming pool.

Cons:

A bit pricey

2026-08-14 via Nuitee
K
Kathleen solo_traveller us
9
2026-08-06 via Nuitee
A
Anna solo_traveller pl
10
2026-08-05 via Nuitee