The Moran CITYCENTRE

Hotels
9.2 (919 reviews)
800 Sorella Court North , Houston , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Excellent breakfast options
Cons:
Issues with hot water
Negative experiences shared by other guests

Categories

Cleanliness
8.31
Some guests reported issues with cleanliness, including a large spill on the elevator.
Service
9.08
Customers praised the overall service but noted specific instances of poor responsiveness.
Location
9.82
The location was highlighted positively with surrounding amenities.
Room Quality
9.27
Rooms were described as spacious and comfortable with a positive atmosphere.
Amenities
9.3
Amenities were well-received, including dining options and in-room services.
Value for Money
9.26
Guests felt that the overall experience justified the price.
Food and Beverage
9.31
Breakfast and dining experiences were positively reviewed.
Overall Experience
9.28
Overall, guests had a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:35

Property Description

Luxurious Accommodations

Indulge in upscale comfort at The Moran CITYCENTRE, situated in the vibrant Energy Corridor. Each room boasts a 49-inch LED TV, complimentary WiFi, and a cozy work desk. Slip into a plush bathrobe provided for your relaxation.

Relaxation and Recreation

Unwind at the outdoor lounge by the fireplace in our on-site bar or take a refreshing dip in the outdoor pool. Pamper yourself at the spa or maintain your fitness routine at the well-equipped gym. Our attentive staff is at your service with 24-hour room service, doorman, and bellman services.

Convenient Location

Explore nearby upscale shopping and dining options or venture to Downtown Houston and sports venues just a short drive away. With George Bush International Airport in proximity, your journey to luxury begins at The Moran CITYCENTRE.

Important information:

Please contact the property for details in case you are booking 10 rooms or more.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 1 year old and over stay for US$25 per person per stay when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 919 reviews
Cleanliness: 8.31
Service: 9.08
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.28
C
Cristina couple us
10
2026-07-04 via Nuitee
B
Bianca couple us
10
2026-07-03 via Nuitee
B
Brandie couple us
8
A lovely stay and would stay again.
Pros:

The location of the property in relation to my needs was perfect. I liked being able to walk at night to different eateries.

Cons:

There wasn’t anything I did not like.

2026-07-02 via Nuitee
R
Roberto solo_traveller mx
3
$20 dlls credit
Pros:

Clean, location, area

Cons:

The staff did not speak spanish or try to resolve the language issue by bringing someone who knew. Also the most important is that they didn't tell me about the $20 dlls of daily credit to use in drinks or whatever. Very disappointing. It seems they didn't want me to use them or were used for them. Dont know. I learned about them after I left in the booking message area.

2026-07-02 via Nuitee
J
Jose couple us
10
Everything good
Pros:

Good

Cons:

Good

2026-07-02 via Nuitee
D
DeBoer solo_traveller us
4
Very disappointed
Cons:

No answer on the phone calls to the front desk, no answer for room service. I called multiple times. Then I went down to the desk, and there were 3 people there, one was on her cell phone. My steak and fries were cold and terrible. When I ordered my dessert at the front desk, it took over 30 minutes, and I waited until I finally asked one of the people there. She said, "Oh, I have to go get that," and by then my ice cream was melted. Very poor service.

2026-07-01 via Nuitee
K
Kaley solo_traveller us
10
Pros:

Everything was nice and wonderful time.

2026-07-01 via Nuitee
K
Kisha solo_traveller us
7
2026-07-01 via Nuitee
A
Anesha solo_traveller us
4
Cons:

Didn't like the loud knocking noise every minute and a half in our room near the window. Sounded like a structural issue. Found hair in my food I ordered from room service, the shower pressure was so strong it hurt to shower and the front desk staff would have cared less that any of that happened.

2026-07-01 via Nuitee
G
George family_with_children br
9
Bom lugar
Pros:

Localização

Cons:

Nada

2026-06-30 via Nuitee
C
Clayton couple us
9
2026-06-29 via Nuitee
B
Bryant solo_traveller us
8
My stay was nice except for the gnats.
Pros:

Location and the staff

Cons:

I had gnats in my room.

2026-06-29 via Nuitee
J
Jamal solo_traveller us
9
Pros:

I love the vibe..when I come back..only place to stay..next to everything

Cons:

No free breakfast

2026-06-28 via Nuitee
K
knighttowinghouston couple us
10
Excellent stay with a great atmosphere, comfortable rooms, and one of the best locations in Houston’s CityCentre.
Pros:

Beautiful, modern hotel in the heart of CityCentre. The lobby and bar have a great atmosphere, making it a perfect place to relax, watch a game, or meet someone before heading upstairs. The rooms were clean, comfortable, and well maintained. Staff was friendly, valet was convenient, and being within walking distance of restaurants and entertainment was a huge plus.

Cons:

Self-parking is in the nearby garage rather than attached to the hotel, and the lobby/bar area can get quite busy on Friday evenings. If you’re looking for a very quiet or private atmosphere, expect a lively crowd

2026-06-28 via Nuitee
S
Shavon couple us
7
2026-06-28 via Nuitee
C
Castillo solo_traveller us
8
Pros:

The Hotel itself was beautiful. The whole area is like a scene out of a movie. Its like a cute high-end boutique town... literally has everything you need within walking distance, plus free parking!!! I can believe I have never heard of this area before. The staff was meeehh not at all inviting. I ordered food from the bar and it was as if she was annoyed with me for doing so. Other than that it was great +

Cons:

The area/ vibe

2026-06-27 via Nuitee
D
Daniel couple us
10
Ryan front desk was exceptional
Pros:

Great view and really attending

Cons:

Everything went well nothing to complain about

2026-06-25 via Nuitee
J
Joshua solo_traveller us
8
2026-06-22 via Nuitee
T
Trevor solo_traveller us
8
2026-06-22 via Nuitee
Z
Zachary solo_traveller us
7
2026-06-18 via Nuitee