Fairfield Inn & Suites Kodak

Hotels
Fairfield Inn
8.7 (284 reviews)
3620 Outdoor Sportsman Place , Kodak , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Found personal items in the room
Noisy pool

Categories

Cleanliness
8.28
Mentioned as clean, but there were issues with found items in the room.
Service
9.25
Numerous mentions of friendly and professional staff.
Location
9.29
Positive sentiment regarding the location for various trips.
Room Quality
8.74
Rooms described as clean and comfortable.
Amenities
8.27
Basic amenities mentioned; some complaints about breakfast.
Value for Money
8.73
Good value noted for the price paid.
Food and Beverage
8.28
Breakfast satisfactory, though some offerings were missed.
Overall Experience
8.75
Overall positive experiences with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:10

Property Description

Luxurious Amenities

Experience comfort and convenience at the Fairfield Inn and Suites Kodak. Unwind in our indoor pool or start your day with a delicious continental breakfast. Each room features modern amenities like a flat-screen TV and coffee-making facilities.

Convenience at Your Fingertips

Stay productive with a work desk and ironing facilities in every room. Take advantage of our fitness center, 24-hour reception, and business center for all your needs.

Explore Nearby Attractions

Located just off Interstate 40, our hotel is a short drive from Central Knoxville, Dollywood Amusement Park, and River Islands Golf Club. Book your stay now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 284 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 8.75
D
Doug solo_traveller us
10
2026-07-24 via Nuitee
A
Andrea extended_group us
8
Great place for an overnight.
Pros:

Comfortable. Good breakfast with good options. Restaurants walking distance.

Cons:

The elevator floor was very dirty and the refrigerator had something spilled in it. Otherwise we thought it was great.

2026-07-22 via Nuitee
M
Malvern family_with_children us
10
A wonderful lodging experience about the best we've had
Pros:

The breakfast was very good. I like that they changed the hot items daily. Great packaged breakfast sandwiches and pastries. The location was a little away from the busy areas but close enough to drive to destinations we wanted. Very safe area and free parking. The suite was spacious and comfortable for the three of us. The air conditioning worked great to keep the room cool. The staff were fantastic and immediately brought to our door things we needed. Can't say enough good things about this hotel. We will definitely be returning here.

Cons:

Can't think of anything that could be better. Everything was great for us.

2026-07-22 via Nuitee
F
Frances family_with_children us
2
I would never stay here again.
Pros:

We were greeted by a friendly person at the front desk.

Cons:

No hot water in the bathroom. Plugs by bed didn't work. The air conditioning was either too cold (63 degrees) or too hot.

2026-07-17 via Nuitee
A
Alamri family_with_children us
8
2026-07-16 via Nuitee
S
Steve family_with_children us
4
Bad experience, choose a different hotel
Pros:

Can't think of anything.

Cons:

Horrible pillows. Very small suite room. Beds were extremely soft and worn out. Out of everything including coffee at breakfast. Trash cans in dining area overflowing. Only one person filling food and covering dining area. Pools was out of service. This is the reason I typically avoid Marriott hotels.

2026-07-14 via Nuitee
J
Jacob family_with_children us
8
Pros:

Good location. Easy access from I-40, reasonable drive to Dollywood.

Cons:

Pool was closed. That should have been communicated at booking. We booked there and came early Saturday afternoon so the kids could swim.

2026-07-14 via Nuitee
D
Denis solo_traveller us
5
2026-07-13 via Nuitee
K
Kelly couple us
9
Able to reserve a room upon short notice. Loved the layout of the room which helped which prevented hallway noise.
Pros:

Room was very quiet.

Cons:

Nothing

2026-07-08 via Nuitee
N
Nathan family_with_children us
5
I was underwhelmed with the cleanliness of the hotel considering the price I paid. At the very least vacuum the halls an
Pros:

Location

Cons:

There was a dirty towel left under my sink from I’m assuming the previous guest.
Breakfast selection was not like previous Fairfield’s I have stayed in. The pool chlorine was SOO high my eyes burned

2026-07-06 via Nuitee
T
Thomas couple us
7
Pros:

Breakfast

Cons:

Not enough electric plugs

2026-06-27 via Nuitee
T
Tiffany family_with_children us
8
2026-06-27 via Nuitee
L
Laura couple us
5
The manager was very understanding however she did not follow through on her accommodation she promised us
Pros:

The location was great for us coming into the mountains at midnight

Cons:

Our bed was very uncomfortable. The shower was so hot and it got hotter if you put it on cold. The lock on the bathroom door was broken. At breakfast they ran out of eggs a half an hour after opening up. We waited for over an hour for eggs and still did not get any.

2026-06-25 via Nuitee
M
Melissa solo_traveller us
5
Will never stay at this hotel
Pros:

Lovation

Cons:

Staff was rude and not helpful with anything went to another hotel

2026-06-16 via Nuitee
W
Wayne family_with_children us
10
2026-06-14 via Nuitee
R
Rhonda couple us
10
Great!
Pros:

It was older but very clean.

Cons:

Nothing

2026-06-11 via Nuitee
J
Julia couple us
9
Enjoyable!
Pros:

The location was perfect for where we needed to be the next day. It's right off the interstate. It also had shops across the street: Bass Pro Shop and Chocolate Monkey(ice cream) which was good with really large scoops!

Cons:

The only negative would probably be the A/C!!. Unfortunately, it was a bit loud when starting up to maintain the temp.

2026-06-10 via Nuitee
S
Sandra couple us
10
2026-06-05 via Nuitee
L
Luz And Gerardo family_with_children us
9
I love it I recommend to any one.
Pros:

Nice ,i feel welcome , and clean room . Also d pool.

Cons:

Every thing was very good!!

2026-06-03 via Nuitee
M
Michelle couple us
9
Clean and comfortable 👍🏽
Pros:

It’s very comfortable and super clean and the handicap bathroom is nice

Cons:

The Customer Service is lousy those young girls upfront. They have no respect for people. They makeit the hotel three stars instead of five. They need to go to some Customer Service classes.

2026-05-26 via Nuitee