The Plough

Hotels
7.3 (1176 reviews)
24 Bondgate Without, Alnwick , Alnwick , gb
+44 1665 602395

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Limited amenities

Categories

Cleanliness
5.45
Cleanliness of room was poor with hairs and dust found.
Service
7.95
Standard quality for this hotel tier but some guests noted poor welcome.
Location
9.45
Great location, close to attractions and convenient.
Room Quality
6.45
Room sizes varied; some complaints about small and cold rooms.
Amenities
7.45
Basic amenities reported; some missing items like tea and coffee.
Value for Money
7.45
Overall okay but not outstanding; overall experience felt lacking.
Food and Beverage
6.45
No breakfast provided due to staff absence; was disappointing.
Overall Experience
7.75
Experience was mixed; had positive notes but also significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:25

Property Description

Charming Accommodation near Alnwick Castle

Convenient Location: Situated just 0.3 mile from Alnwick Castle and Alnwick Gardens, The Plough offers easy access to popular local attractions.

Dining Options: Enjoy delicious meals at the bistro and restaurant, or explore nearby dining spots, cafes, and shops for a variety of culinary experiences.

Comfortable Amenities: Relax in well-equipped guest rooms featuring modern conveniences like free Wi-Fi, TV, and en suite bathrooms. Some rooms even offer iPod-docking stations for entertainment.

Book your stay at The Plough now to experience a delightful blend of comfort and convenience during your visit to Alnwick.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

7.3
Based on 1176 reviews
Cleanliness: 5.45
Service: 7.95
Location: 9.45
Room Quality: 6.45
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 6.45
Overall Experience: 7.75
G
Gloria • solo_traveller • it
10
2026-08-08 • via Nuitee
C
colin • couple • gb
5
Hotel staff brill,price high considering no breakfast
Pros:

Location was brill

Cons:

Fire escape was not the proper way to come& go from the hotel fire doors should not be closed. Hard work going up& down the stairs to top room

2026-08-07 • via Nuitee
P
Peter A • solo_traveller • gb
7
Pros:

It was a very comfortable room and the staff very helpful.

Cons:

We didn't know they were unable to serve breakfast until we arrived.

2026-08-02 • via Nuitee
I
Ian • couple • gb
1
Dreadful, bearing in mind two of our party are 87 years old.
Pros:

Breakfast was not available. Despite understanding this had been requested. Nil staff presence in the morning. Evening meal was limited to a ‘Texas barbecue’. Not appropriate to our family. Rooms not serviced. Told by manager ‘we hadn’t put label on the door’. Yet no label available in either room. Saturday 11 July, we were all kept awake around midnight by a member of the public (guest ??), battering the fire escape door for 2 hours, and yelling foul abusive language. Endeavoured to call the ‘on call number’. Phone switched off. Was on point of calling police. Door was damaged. No staff present when we departed to share information with.

Cons:

Minimal customer service, and we were lied too. Manager stated she would ‘investigate the servicing of the rooms’, and update us. We are still waiting.

2026-07-22 • via Nuitee
P
Paula • couple • gb
3
We will not recommend this hotel/pub rooms.
Pros:

The location

Cons:

No reception, bar attender showed us the room. 3rd floor, no lift.
A small window in the room.
People noisy and disturbing our sleep in the middle of the night.
No internet.
No breakfast service.

2026-07-19 • via Nuitee
B
Ben • couple • nl
8
2026-07-18 • via Nuitee
E
EDEN • solo_traveller • il
9
2026-07-18 • via Nuitee
D
David • solo_traveller • gb
8
Lovely staff, terrible access
Pros:

Huge room, comfortable bed, lovely staff, good food, fantastic burger

Cons:

Having to use the fire escape from 10pm until noon. It was very difficult to carry suitcases down when checking out. We got a message telling us about this after we had already checked in. There was a very high bath with shower over which had no grab rails to climb in and out. The water pressure was so low that you would not be able to use the bath anyway. The access to the carpark is very narrow and not signposted.

2026-07-18 • via Nuitee
E
Evelyn • extended_group • gb
6
Overall the hotel met most of my requirements. Totally let down by the absurd use of the fire escap
Pros:

The location was excellent and the hotel was well maintained internally and externally
The staff were pleasant and efficient
The rooms were comfortable
The meals were very good although disappointing that breakfast was not available

Cons:

The hotel closed at 11pm after which entry was obtained by a wooden fire escape at the rear of the building. The internal doors were locked and there were no staff on duty until approximately 11am when they came in to prepare for lunch. As an elderly female, access by a fire escape was totally unacceptable. If this had been made clear at the time of booking, I would never have considered staying there. On the day of departure I had to arrange for a relative who was staying elsewhere, to come and carry my suitcase down from the second floor as there were no staff on duty. A wooden fire escape with no other means of escape is an accident waiting to happen. I cannot believe that this is actually legal.

2026-07-18 • via Nuitee
J
John • couple • gb
5
A pub with rooms near the centre of town.
Pros:

The room was comfortable and well equipped, the bar and waiting staff were fine and the drink and food good, both for a light lunch and in the evening. There is a pleasant area at the front of the Plough to sit out to enjoy a drink and there is another at the back. The Plough is near the centre of the town so is convenient for all the attractions.

Cons:

I was astonished to find that it does not do breakfast (but other places nearby fill the gap.). Also, when the front doors are closed (up to lunch-time and late evening) guests enter and leave by an interlocked fire escape which is a bit difficult and steep for elderly guests.

2026-07-17 • via Nuitee
R
Ruth • family_with_children • gb
5
This could be an excellent hotel if the points above are dealt with, until they are I won't be back.
Pros:

There was no breakfast. We liked the lunch and dinner.
The staff were excellent, friendly and helpful.
The hotel was spotless and well decorated and in a good location.

Cons:

I was disappointed that there was no breakfast. I did not like that the hotel's public doors, inside and outside locked at 11pm and access after that was via the fire escape. I did not like that the fire escape was made of wood, had narrow steps and was close to the kitchen.
I am convinced that this is not within health and safety rules, and feel it is an accident waiting to happen.I did not like that there was no staff available during the night.

2026-07-14 • via Nuitee
G
Gillian • solo_traveller • gb
6
Spoiled stay
Pros:

Room had what we needed for our stay. Bed was comfortable.

Cons:

No breakfast provision.
Room was accessed via external staircase at back of building after 10pm. Stay spoiled by some one trying to gain entry by trying to force fire escape door from the outside on three occasions during the night this constituted to loud banging and disrupted sleep.

2026-07-13 • via Nuitee
R
Richard • couple • gb
10
A good place to stay
Pros:

Being served by George Michael was a real treat.

The hotel was clean, inviting and comfortable and situated perfectly.

2026-07-11 • via Nuitee
J
JANE • couple • gb
1
2026-07-07 • via Nuitee
L
Linda • solo_traveller • gb
10
Pros:

Friendly staff clean rooms, central to everything in Alnwick especially Alnwick gardens and castle round the corner

2026-07-01 • via Nuitee
B
Brenda • solo_traveller • gb
7
Short break in Alnwick
Pros:

Location excellent, bus stop outside the Plough to travel to other parts of Northumberland, also Alnwick Castle Gardens playhouse & Barter books all within walking distances.
Plough clean ,staff helpful bar area with outside area all good.

Cons:

Sink in bathroom cracked, shower small ,no air con no fridge ,needed to have windows open as we were on the front of the building there was a lot of traffic noise .

2026-07-01 • via Nuitee
D
Daniel • couple • gb
10
Pleasant
Pros:

Welcoming staff, cosy room and comfortable beds with amazing pillows

2026-06-30 • via Nuitee
E
Eric • solo_traveller • gb
10
2026-06-29 • via Nuitee
B
Branko64 • solo_traveller • nl
7
Leuke plek
Pros:

Ligging van het hotel, eigen parkeerplaats,

Cons:

Afvoer van fonteintje en douche werken op de 2e niet goed waardoor water snel omhoog komt

2026-06-29 • via Nuitee
G
Geoffrey • couple • gb
7
A beautiful building and rooms but spoiled by food not being available
Pros:

A wonderfully appointed position in Alnwick town close to the Castle. A very comfortable room.

Cons:

Not being told that the kitchen was shut the whole week and no food would be available until we arrived at the premises

2026-06-25 • via Nuitee