Battery Wharf Hotel, Boston Waterfront

Hotels
8.2 (2176 reviews)
3 Battery Wharf , Boston , US
+1 866-898-3560

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location (near North End, walkable to attractions)
Friendly, helpful and professional staff
Spacious, luxurious rooms and bathrooms
Thoughtful in-room amenities (robes, coffee, bottled water, valet, upgrades)
Good bar and restaurant service
Cons:
Broken toilet reported
Lazy cleaners / inconsistent housekeeping
Rude receptionist at checkout (isolated incident)
In-room issues: AC outage, dark rooms, curtain track problems
Failed amenities/services: room safe and ATM out of order, missing TV channels (ESPN)
Towel shortages for party size

Categories

Cleanliness
7.5
Mixed signals: reported issues (broken toilet, 'lazy cleaners') in some reviews, though other guests called cleaners professional and stellar.
Service
8.8
Generally strong praise for staff (kind, helpful, professional, smooth room moves, excellent bar/restaurant service and valet), with an isolated negative (rude receptionist at checkout).
Location
8.9
Consistently praised: excellent location for the North End and easy walking access to attractions and transit.
Room Quality
8.4
Rooms often described as spacious, luxurious (large bathrooms, soaking tubs, thoughtful details, suite upgrades) though some issues noted (dark rooms, curtain track problems, AC outage).
Amenities
7.6
Good on-room amenities (robes, coffee, bottled water, in-room conveniences, valet), but multiple service failures reported (safe not working, ATM out of order, missing channels, towel shortages).
Value for Money
7.1
Perceived as pricey for some guests: 'you pay for facilities and location' and comments that it felt somewhat expensive for what was delivered (and some lost value due to service gaps).
Food and Beverage
8.6
Positive notes about bar and restaurant service being excellent; a breakfast voucher was offered in one incident but not usable for an early flight (minor negative).
Overall Experience
8.7
Predominantly very positive experiences ('Phenomenal', 'now our only hotel destination', 'very relaxing'), with a few operational hiccups that slightly dampen stays for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Luxurious Waterfront Location

Exquisite Spa and Fitness Facilities
Indulge in relaxation at the on-site Exhale Spa and maintain your fitness routine at the 24-hour gym equipped with top-of-the-line cardio machines.

Proximity to Top Boston Attractions
Explore the city's iconic landmarks with ease as Battery Wharf Hotel is conveniently located near the New England Aquarium, TD Garden, and Faneuil Hall Marketplace.

Experience luxury and convenience at Battery Wharf Hotel - book now for an unforgettable stay by Boston Harbor.

Important information:

Please note, guests must be 21 years or older to check-in at this property.

Please note, for parties larger than 9 people, different policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Location

Guest Reviews

8.2
Based on 2176 reviews
Cleanliness: 7.5
Service: 8.8
Location: 8.9
Room Quality: 8.4
Amenities: 7.6
Value for Money: 7.1
Food and Beverage: 8.6
Overall Experience: 8.7
E
Edward • couple • us
10
2026-10-29 • via Nuitee
R
Ruth SIBLEY • family_with_children • gb
1
Pros:

Location

Cons:

Broken toilet
Lazy cleaners
Rude receptionist on check out

2026-10-25 • via Nuitee
S
Sonya • extended_group • us
10
Phenomenal
Pros:

The rooms, staff and location

Cons:

Nothing

2026-10-21 • via Nuitee
P
Philip • couple • us
10
Very enjoyable base for visiting Boston
Pros:

The room was spacious and comfortable. Bathroom had very comfortable soaking tub plus roomy shower. Staff from front desk to parking to luggage and room assistance were all professional and pleasant. We had one issue, the room safe did not work. Staff promptly attended to it but were unable to fix. We were moved to a different room that was just as nice as the original one, and the move went smoothly. Hotel location perfect for the North End and an easy walk to other attractions and public transportation to go further afield. We were happy to leave our car with the valet parking and forget about it while we were in Boston.

Cons:

The ATM machine was out of order; and, it did not have a sign on it to that effect until we had a problem using it and brought that to the attention of the staff.

2026-10-19 • via Nuitee
R
Rachel • family_with_children • us
10
The Battery Wharf is now our only hotel destination in Boston!
Pros:

The hotel is gorgeous, marble and extravagant and impressive. We received a complimentary upgrade to a suite, which was a wonderful and pleasant surprise. There were lots of thoughtful details in the room like bottled water, a coffee maker with a variety of coffees and teas, iron and ironing board, slippers, robes, even an umbrella! The bathroom was modern and spacious (HUGE) and luxurious. And the wardrobe/closet had lights that came on automatically when the doors opened. The electronic "do not disturb" lights were really cool. And the service at the bar and restaurant were excellent. But the thing that made our stay remarkable was the staff. They were so kind and helpful and absolutely above and beyond expectations!

Cons:

The curtains in the bedroom were a little off track or the track was a little broken maybe, so they were a little more difficult to close than the ones in the living room. And if that sounds a little nit-picky it's because it is, but it's literally the only criticism I could think of, if that gives you an idea of how great our stay was!

2026-10-16 • via Nuitee
W
William • family_with_children • us
5
You pay for the facilities and location, but at this level of hotel, they should not rest on those laurels and instead n
Pros:

Location and views from room.

Cons:

3 towels in our bathroom despite the room being booked for 4 persons. No ESPN or ESPN 2 despite the TV guide showing those two channels. Almost as though the hotel got tired of paying for them but wanted guests to not know that. So I missed my team’s game during the only time I had alloted to spend at the hotel. I asked the front desk about it who claimed ignorance on the subject (as if I were crazy to expect they’d have the worldwide leader in sports, the standard, on their tvs). They said they would send an engineer to look at it but one never showed and no one ever followed up about it with us.

2026-10-12 • via Nuitee
S
Sandra • couple • us
1
Pros:

I was over charged.

Cons:

I was over charge..

2026-10-12 • via Nuitee
B
BRADLEY • solo_traveller • us
10
2026-10-11 • via Nuitee
J
John • solo_traveller • us
10
2026-10-10 • via Nuitee
S
Sylvia • couple • de
10
2026-10-08 • via Nuitee
S
Sylvia • couple • de
10
2026-10-08 • via Nuitee
D
Dave • couple • gb
10
2026-09-18 • via Nuitee
M
Mark • couple • us
8
2026-09-16 • via Nuitee
P
Phan • family_with_children • vn
8
2026-09-08 • via Nuitee
L
Leigh • couple • us
7
Pros:

Location

Cons:

The AC was out, had been out for a day and the front desk had no fix time. They only offered a voucher for breakfast which we couldn’t use due to a very early flight.

2026-09-06 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-09-05 • via Nuitee
R
Robert • solo_traveller • us
9
Very relaxing and beautiful room
Pros:

All great

Cons:

nothing

2026-08-29 • via Nuitee
E
Erika • family_with_children • at
5
2026-08-28 • via Nuitee
C
Cristina • couple • it
10
Fantastico
Pros:

Struttura molto bella e staff gentilissimo. Viaggiavamo con un cagnolino ci siamo sentiti tutti a casa

2026-08-25 • via Nuitee
R
Rhoda • solo_traveller • za
10
2026-08-24 • via Nuitee