Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Good customer service
High room quality (Lakeview room 19)
Great value/price
Beautiful food
Cons:
Room not made up / cleanliness issue
Room allocation issues / double-booked
Average/unsatisfactory upgrade experience

Categories

Cleanliness
6
Negative reports of rooms not being made up; cleanliness below expectations in at least one stay.
Service
8.5
Customer service explicitly praised in one review; staff responsiveness inferred despite some booking/room allocation problems.
Location
8.2
Lakeview room specifically praised and requested again, indicating a strong location/view for guests who mentioned it.
Room Quality
7.2
Mixed feedback: several guests praised the room quality (notably Lakeview room 19), but there were problems with occupied/incorrect room assignments and an 'average' upgrade experience.
Amenities
7.9
Standard quality for this hotel tier
Value for Money
9
Explicit comment that room quality and service came at a great price; strong perceived value.
Food and Beverage
8.5
Direct praise: 'Beautiful food in hotel' indicates a notably positive food offering.
Overall Experience
7.9
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Prime Location near the Beach
Comfort Inn Westshore Beach, just 50 meters from the beach, offers a convenient stay close to Napier's safe swimming beach and popular districts.

Complimentary Amenities
Enjoy free parking, Wi-Fi, newspapers, and late check-out, enhancing your stay without extra costs.

Exciting Outdoor Activities
Adjacent to the Ahuriri Estuary Wildlife Reserve & Walkways, guests can indulge in kayaking, sailing, and scenic walks, making your stay both relaxing and adventurous.

Book now for a memorable stay at Comfort Inn Westshore Beach, where convenience and leisure meet seamlessly.

Important information:

Please note that this hotel offers free late check-out. Please contact the hotel for more information using the contact details found in the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPE

Location

Guest Reviews

7.9
Based on 426 reviews
Cleanliness: 6
Service: 8.5
Location: 8.2
Room Quality: 7.2
Amenities: 7.9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 7.9
H
Henry • solo_traveller • nz
10
Pros:

Everything was great, customer service and the quality of the room for a great price.

2026-09-14 • via Nuitee
D
David • couple • nz
6
2026-09-06 • via Nuitee
A
Adam • couple • nz
2
Poor
Cons:

Room not made up,
Room #2 already occupied,
Room 3 was upgrade apparently…. Very average

2026-09-05 • via Nuitee
P
paul • solo_traveller • nz
10
Pros:

Stayed one night in Lakeview room 19. Will ask for same room again on my next visit.

Cons:

All good.

2026-09-02 • via Nuitee
J
Jason • couple • nz
10
2026-08-20 • via Nuitee
J
Jason • couple • nz
10
2026-08-20 • via Nuitee
M
Mereana • solo_traveller • nz
10
2026-07-25 • via Nuitee
M
Marion • solo_traveller • nz
10
2026-06-26 • via Nuitee
R
Raewyn • solo_traveller • nz
9
Pros:

Beautiful food in hotel

2026-05-17 • via Nuitee
E
Esmay Judith • couple • nz
9
2026-05-17 • via Nuitee
K
Karen • solo_traveller • nz
7
Pros:

Good value for money - everything was there. Good parking, good food, comfy bed, clean - i would definitely stay there again

2026-04-27 • via Nuitee
F
felicity • solo_traveller • gb
10
Very nice indeed lovely staff
Pros:

Lovely well managed inn with excellent staff very clean and a quiet rule which people adhere too

Cons:

It was just off a dual carriage way so nowhere good to walk to for a meal or drink, I didn’t have a car so used taxis but found them expensive going back and forth to bars cafes etc you need a car really

2026-04-24 • via Nuitee
D
Dodd • couple • nz
10
Pros:

Everything was lovely

2026-03-11 • via Nuitee
N
Natalie • solo_traveller • nz
7
Had everything I need for a short stay
Pros:

Close to airport

Cons:

Noise until late

2026-03-09 • via Nuitee
C
Charlotte • extended_group • nz
7
Very cool space to stay basic but funky vibe having the pub and restaurant so close to a room by the beach.
Pros:

The vibe, staff were friendly, willing to assist and customer focussed.

Cons:

Not a biggie, but my boys could not get the TV to function when we returned home at night from a cool day out,

2026-02-12 • via Nuitee
R
RUKA • solo_traveller • jp
3
2026-01-29 • via Nuitee
B
Bryan • couple • nz
7
Cons:

That a copy of my visa card was taken

2026-01-26 • via Nuitee
G
Gavin • couple • nz
8
Pros:

The location to the beach

Cons:

Getting in and out of the cabin car parks was challenging

2026-01-21 • via Nuitee
A
almars • family_with_children • nz
10
2026-01-19 • via Nuitee
N
ngahina • solo_traveller • nz
6
2026-01-19 • via Nuitee