Queens Hotel

Hotels
7 (204 reviews)
24 Commercial Street , Lerwick , gb

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Facilities

Non-smoking rooms
Free wired internet
Internet access
Beach toys

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Dated decor
Limited amenities

Categories

Cleanliness
6
Multiple mentions of dated decor and stains on pillows indicate concerns.
Service
8.5
Reviewers highlighted helpful and accommodating staff, indicating strong service.
Location
9
Consistently praised as fantastic with great views and proximity to attractions.
Room Quality
7
Rooms were comfortable but decor is dated, with mixed reviews on room quality.
Amenities
6.5
Limited amenities due to closed restaurant and some facilities lacking.
Value for Money
7
Good value highlighted by some guests, although others felt prices were high for quality.
Food and Beverage
5
Closed restaurant and breakfast options limited during stay negatively affected rating.
Overall Experience
7
Overall experience was generally positive despite several identified issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:07

Property Description

Luxurious Accommodation
Queens Hotel, located in Lerwick, offers luxurious accommodation with modern amenities to ensure a comfortable stay for all guests. The rooms are elegantly furnished, providing a peaceful retreat after a long day of exploring the beautiful surroundings.

Convenient Location
Situated just a few steps away from Bain's Beach, Queens Hotel offers easy access to the stunning coastline and vibrant local attractions. Whether you're looking to relax on the beach or immerse yourself in the culture of Lerwick, this hotel's location is perfect for both leisure and business travelers.

Free WiFi and Easy Access to Airport
With complimentary WiFi available throughout the property, Queens Hotel ensures that guests can stay connected during their stay. Additionally, the hotel's proximity to Sumburgh Airport, only 42 km away, makes it a convenient choice for travelers arriving by air.

Experience luxury and convenience at Queens Hotel - book your stay now for an unforgettable Lerwick getaway!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Guest Reviews

7
Based on 204 reviews
Cleanliness: 6
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 6.5
Value for Money: 7
Food and Beverage: 5
Overall Experience: 7
E
Elodie • couple • gb
6
A bit of a let down given the potential
Pros:

Beautifully located and fantastic views

Cons:

Borderline cleanliness, tired and in dire need of a refresh. The soundproofing is sub par so not recommended for light sleepers. This is a place that has so much potential but is clearly struggling.

2026-05-29 • via Nuitee
P
pozo fernandez • solo_traveller • es
6
Pros:

Ubicacion

Cons:

Relacion precio calidad era excesiva

2026-05-29 • via Nuitee
R
rolf • solo_traveller • no
5
2026-05-25 • via Nuitee
G
Gert • couple • nl
6
Voor het betaalde geld hadden we meer verwacht.
Pros:

Er was jammer genoeg geen ontbijt. Hotel is nog in renovatie, denken we.
Hadden een prima eettent een paar deuren verder gevonden. Dat is ook het grootste pluspunt. Het hotel ligt in het centrum met ernaast 1 van de 3 stranden die Shetland rijk is.
Nieuwe vloerbedekking en nieuwe stoelbekleding maken dat het er netjes uitziet.ook de verwarmingselementen zijn nieuw. Eigenlijk is alles wel aanwezig.

Cons:

Heel jammer dat voor zoveel geld, er niet meer is. Geen ontbijt in het hotel. Restaurant wordt opgeknapt, verf bladert aan de buitenkant van de ramen. Bedden zijn slecht opgemaakt.
Op het strandje wordt smorgens vroeg gezwommen. Dat kun je goed horen.
Het is het allemaal net niet. En dat voor 250 euro per nacht!

2026-05-24 • via Nuitee
B
Bryan • solo_traveller • gb
5
Pros:

Staff were friendly enough, but they were under pressure due to lack of resources.

Cons:

No breakfast and bar facilities.

2026-05-22 • via Nuitee
R
Roy • solo_traveller • gb
7
Pros:

.

Cons:

.

2026-05-22 • via Nuitee
H
Halliwell • solo_traveller • gb
1
Pros:

nothing

2026-05-21 • via Nuitee
R
Ruth • couple • au
10
2026-05-17 • via Nuitee
T
Trude • couple • no
5
2026-05-14 • via Nuitee
M
Maili Kongas • solo_traveller • ee
10
Väga tore hotell
Pros:

Asukoht väga hea. Meile tuldi spetsiaalselt vastu ja lasti varem tuppa, kõik olid väga sõbralikud. Väga rahule jäime. Hommikusööki saab kohe kõrvalt Pete kohvikust.

2026-05-05 • via Nuitee
J
James • solo_traveller • gb
10
2026-05-02 • via Nuitee
A
Alistair • solo_traveller • gb
9
Pros:

Clean, friendly and helpful staff

Cons:

No on-site dining, kitchen refurbishment.

2026-04-26 • via Nuitee
D
David • couple • gb
8
Smashing quaint hotel in great location with amazing views
Pros:

Wonderful location and views- loveley helpful staff. Very clean and comfy

Cons:

Missed the bar and restaurant being closed - but coped admirably

2026-04-23 • via Nuitee
L
leah • solo_traveller • us
10
Rough around the edges fancy, super clean, comfortable and affordable.
Pros:

Great location, super friendly people, and two cozy bars!

2026-04-06 • via Nuitee
S
Shirley • solo_traveller • za
8
A practical choice for visiting the islands.
Pros:

Taking renovations into consideration, my stay was good. The young man cleaning the room was friendly and helpful. The location is great.

Cons:

No one at reception to advise about buses, taxis etc.

2026-02-10 • via Nuitee
B
Brian • solo_traveller • gb
1
There was nowhere else to go! Run-down,shabby establishment! Avoid itifyoucan!
Pros:

There was no breakfast!

Cons:

Shabby dump, a complete waste of £200

2026-01-19 • via Nuitee
M
Michael • solo_traveller • gb
10
A perfect end to my vacation
Pros:

View from the room of Lerwick harbour was incredible, so close that you could see to the bottom of the sea. Decoration some would call dated, but I loved the gilt carving and the room was quirky and unique. Staff incredibly polite and helpful. Left with a great impression.

Cons:

Bed was a bit hard but I've slept in a lot worse

2026-01-19 • via Nuitee
S
Susan • family_with_children • ca
10
Pros:

Location- walking distance of everything including island buses. Wonderful owners & staff - welcoming and helpful. A comfortable quiet room with ocean and beach views. Very unique. Some renovations underway that did not disturb. Looking forward to returning some day..

2026-01-19 • via Nuitee
N
Natalia • solo_traveller • gb
7
2025-12-17 • via Nuitee
G
Gary • solo_traveller • gb
10
Go there you’ll never regret it.
Pros:

Such a magical location

Cons:

Leaving.

2025-12-09 • via Nuitee