Residence Inn by Marriott London Kensington

Hotels
Residence Inn
8.2 (5182 reviews)
181 - 183 Warwick Road , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good food quality
Cons:
Elevator issues
Housekeeping errors

Categories

Cleanliness
7.66
Clean rooms mentioned, but there was an issue with dirty carpets.
Service
8.63
Staff was highly praised, especially Daniel and Sara for their outstanding service.
Location
8.67
Great location with easy access to public transport and local amenities.
Room Quality
7.62
Rooms were spacious and comfortable but mentioned issues with some rooms.
Amenities
8.15
Amenities were appreciated, though the elevator issue was a drawback.
Value for Money
8.11
Generally regarded as good value for the services offered.
Food and Beverage
8.66
Breakfast quality and bar services, especially from Daniel, were excellent.
Overall Experience
8.13
Overall a satisfying experience with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:10

Property Description

Luxurious Pet-Friendly Apartments
Experience the epitome of comfort and style at Residence Inn by Marriott London Kensington. Our self-contained apartments are pet-friendly and offer complimentary WiFi, a chic lounge area, and a flat-screen TV for your entertainment needs.

Fully-Equipped Kitchens and Luxury Bathrooms
Enjoy the convenience of fully-equipped kitchens with modern appliances and luxury private bathrooms with complimentary toiletries and walk-in showers. Everything you need for a relaxing stay is right at your fingertips.

Convenient Amenities and Nearby Attractions
Stay fit at our 24-hour gym, take advantage of communal laundry facilities, and explore the vibrant surroundings. With the Olympia Exhibition centre and tube stations just a short walk away, the best of London is within easy reach.

Book your stay at Residence Inn by Marriott London Kensington for a memorable and enjoyable experience.

Important information:

Please inform Residence Inn by Marriott London Kensington if you require the sofa bed to be set up prior to arrival. A set up fee of GBP 10 will be charged if not requested in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs GBP 10 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 5182 reviews
Cleanliness: 7.66
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.13
H
Holliday solo_traveller gb
6
2026-05-30 via Nuitee
B
Brenda solo_traveller gb
4
Might stay again as not extreme heat all the time and only unhappy as it was a special day for our sons wedding
Pros:

It was a lovely hotel on first visit, friendly staff and nice rooms…..BUT…..

Cons:

On the hottest day of the year and getting dressed for our son’s wedding, the air conditioning stopped working! They did their best to get it fixed but didn’t work and the portable air con units were not sufficient. It was unbearable and coming back to hotel after wedding the room was like an oven, didn’t sleep at all well and left us exhausted next day for our return flight to Scotland

2026-05-30 via Nuitee
S
Shaghayegh couple gb
9
2026-05-30 via Nuitee
I
ismail solo_traveller gb
10
2026-05-30 via Nuitee
S
Sahar solo_traveller bh
7
My 9 nights stay in London
Pros:

Safe and peaceful area, buffet has many variaties Big supermarket next to the hotel that offers everything, housekeeping staff were very sweet. Free laundry room available. Westfield shopping centre is close. Bus station is so near. Special thanks to Mr Saif. He was very helpful and understanding, I really do appreciate his help. Hotel provided 3 portable fans when there was a problem with the AC.

Cons:

General hygiene of the hotel wasn't the best, especially the restaurant where the buffet is served, many times the tables and chairs were not clean. There were no amenities like slippers in the room, which i consider important. Buffet food is always the same every day. TV is poor, and YouTube doesn't always work. There is no proper quiet area for business meetings. Weather in London was so hot, and AC were not working properly. There were not too many shopping or attractions nearby.

2026-05-30 via Nuitee
F
Fatih couple tr
9
2026-05-30 via Nuitee
F
Fran family_with_children gb
7
2026-05-30 via Nuitee
I
ismail solo_traveller gb
10
2026-05-30 via Nuitee
T
Tara extended_group gb
8
2026-05-29 via Nuitee
B
Boris family_with_children il
9
2026-05-29 via Nuitee
P
Paul couple gb
10
2026-05-29 via Nuitee
E
Eugene404 Family Cumming, Georgia
10
A Perfect Way to Unwind. Thanks to Daniel
Pros:

Wonderful end to a travel day at the Marriott London Kensington. After the family turned in, I came down to the bar for a quiet drink on my own and ended up having a great time thanks to Daniel, the bartender. He was friendly, easy to talk to, and made for genuinely welcome company. After a long, stressful day of travel, it was exactly the kind of relaxed, unwinding moment I needed. Daniel’s hospitality made all the difference. Highly recommend stopping by for a drink if you’re staying here.

2026-05-28 via Tripadvisor
K
kathio312 Family Saint Louis, Missouri
10
Family vacation
Pros:

Hotel was great. Daniel at the bar was fabulous and very hospitable.

2026-05-28 via Tripadvisor
A
Aaron solo_traveller gb
5
Sad sausages and unhelpful staff.
Pros:

Shower, take away coffee.

Cons:

Sausages, overpriced in store shop, reception staff were rude and unhelpful. Bad layout for breakfast. Dingey room, pictures deceiving. It is a bedsit not an apartment. Overpriced for its worth.

2026-05-28 via Nuitee
K
kimberlysV481TH Business
10
May 2026
Pros:

Daniel at the bar was the best! Excellent service, friendly and made the best drinks. Front office staff was friendly and very accommodating. Would definitely stay here again.

2026-05-27 via Tripadvisor
X
X8952TRjosephp Couples
10
Relaxing Bar Scene
Pros:

Fantastic stay at this location. Wanted a libero and came down to the bar and was greeted by Daniel. Exceptional drinkologist! The Old Fashioned prepared is now in my top 5.

2026-05-27 via Tripadvisor
T
Tgrenfellnz Family
10
Outstanding customer service
Pros:

Very accommodating had stayed somewhere else and it had been very noisy organized a lovely one bedroom quiet room early check in

2026-05-27 via Tripadvisor
H
Helen solo_traveller gb
10
Great - was exactly what we needed for a family of five. Very family friendly
Pros:

Lovely spacious room. Very clean. Good air con which was essential as the weather was hot and sunny. Staff friendly. Good location. Easy to get taxi or Uber.

Cons:

Lift was slow at times but hey it’s about the journey and not the destination. Haha

2026-05-27 via Nuitee
D
David solo_traveller gb
10
2026-05-27 via Nuitee
S
Scott solo_traveller gb
9
2026-05-27 via Nuitee