Cristal Hotel Abu Dhabi

Hotels
•
Independent
Zayed The First Street, Adjacent Madinat Zayed Shopping Center, Abu Dhabi, Abu Dhabi , Abu Dhabi , AE
971-2-652 0000

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Facilities

Elevator
Fitness facilities
Gift shops or newsstand
Bicycle rentals nearby
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Express check-out
See all facilities

Review Highlights

Pros:
Nice comfortable hotel
Very helpful staff
Reasonable price
Functional rooms
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa facilities

Categories

Cleanliness
7.5
Guests appreciated the clean rooms and well-maintained facilities.
Service
8.3
Staff was very helpful and accommodating, contributing to a positive guest experience.
Location
8.1
The hotel's proximity to a Mosque was noted, providing a unique local experience. Close to key landmarks and public transport.
Room Quality
7.8
Functional bedrooms with comfortable beds, good towels, and adequate amenities for a pleasant stay.
Amenities
7.2
Basic amenities were sufficient, but some guests may have expected additional services like spa facilities.
Value for Money
6.9
Generally considered a reasonable price for the quality of stay, but some guests may find the price slightly high.
Food and Beverage
7.3
Breakfast and dining options were satisfactory, with potential for more variety according to some guests.
Overall Experience
8
Most guests expressed a positive overall experience and mentioned a willingness to return for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-10 11:08

Property Description

Luxurious Spa and Wellness Amenities - Indulge in rejuvenating massages, body treatments, and facials at our full-service spa. Relax in the indoor pool, sauna, or fitness center to unwind and recharge during your stay.

Fine Dining and Entertainment Options - Enjoy delectable meals at our restaurant, grab a quick snack at the cafe, or sip on your favorite drink at the bar/lounge. Experience convenience with 24-hour room service and daily full breakfasts, ensuring you're well taken care of throughout your visit.

Prime Location and Top-notch Services - Located centrally in Abu Dhabi, our hotel offers easy access to nearby attractions and essential amenities like complimentary internet access, concierge services, and valet parking. With comfortable rooms featuring modern amenities, your stay with us will be nothing short of exceptional.

Book your stay at Cristal Hotel Abu Dhabi for a luxurious and convenient experience in the heart of the city.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUH

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

  • General

    Individually-wrapped food options are available

See all policies

Location

Guest Reviews

Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
A
Andrew
8
Pros:

Nice comfortable hotel. Staff very helpful. My room overlooked a Mosque so did have an early morning wake up call but to be expected. Bedrooms functional, bed comfortable, towels good and toilet paper adequate. Would stay there again for sure as very reasonable price wise

2025-06-03 • via Nuitee
J
Janet
10
Excellent stopover stay
Pros:

Very comfortable room, I was upgraded to a suite. All staff were helpful & couteous. Good breakfast buffet.

2025-02-16 • via Nuitee
L
Leszek
10
Very nice
Pros:

Very nice hotel- clean, cool design, with little pool and spa on top floor. Staff very friendly and always smiling. Walking distance from the beach. Breakfast was ok but not great. In total- great place and i would stay there again.

2025-02-10 • via Nuitee
A
Ana • partner
4
Pros:

The surroundings are not good; find a different area if you want to stay in Abu Dhabi.
The room was without towels

2025-01-14 • via Nuitee
S
Serkan
10
Nice hotel
Pros:

The hotel were nice I didn’t check the neighborhood but it seemed fine.

2024-12-19 • via Nuitee
G
Ghulam • partner
6
Pros:

It was a good property. However, room had loose and sticky fixtures.
Staff was less attentive.

2024-12-12 • via Nuitee
S
Shane • partner
10
Pros:

Staff was extremely helpful and attentive. Multiple restaurants in the area (KBBQ inside hotel was fantastic!) with plenty of shopping available too.

2024-12-12 • via Nuitee
D
Devon
10
Pros:

Not expecting a great room for the price I paid

2024-11-20 • via Nuitee
S
Shelley • partner
10
Pros:

Although the property looks dated, our stay here was great. Stayed 2 nights - the room was large, clean and comfortable. Our windows looked into the building wall beside us but didn’t impact our positive impression. Breakfast was great, staff and service also great.
Ate dinner one night in the restaurant on the 18th floor - the meal was really tasty and outstanding, and service was too.
Only downfall we could find was the underground parking garage was a sauna and there were no signs to point you to where the lifts were! Please improve this!

Area around the hotel also good; walked to the promenade, restaurants and shops no problem.

2024-11-16 • via Nuitee
R
Rena • family
10
Pros:

Very friendly staff. Great location.

2024-10-29 • via Nuitee
E
Ellen
8
Pros:

Lovely service

2024-09-18 • via Nuitee
N
Nigel
10
Usual standard!
Pros:

As expected

2024-08-18 • via Nuitee
S
Shellyann
8
An Acceptable Place for a Short Visit
Pros:

Pros:
*The staff were very friendly and professional throughout my stay.
*My request for a quieter room was honored.
*The breakfast was nice with a good choice of different types/kinds of food.


Cons:
*The hotel room was very dated and furniture should be replaced.
*My door had some sort of issue, so if it was not closed properly (the doorknob had to be pulled very tightly) it would be left open. This happened during my stay by one of the members of housekeeping.

2024-07-22 • via Nuitee
C
Carron
10
Little gem of a hotel
Pros:

Amazing little hotel with very friendly staff. Very close to the corniche and lots of shops and restaurants around. Madinat Zayed Mall is within walking distance ie 2 minutes away. Free parking was available. The breakfast buffet was very good also. I highly recommend this hotel and will be back .

2024-06-21 • via Nuitee
J
John
8
Pros:

Staff was very friendly and helpful. Check in was fast. Had a huge room with living room and great WiFi.

2024-06-19 • via Nuitee
S
Safina • family
10
Pros:

Really nice hotel and the staff are welcoming and helpful. The room was very spacious and clean. Excellent location, shopping centre literally across the road, alot of eating places nearby within walking distance. Highly recommended.

2024-05-29 • via Nuitee
R
Radmila
8
Pros:

Staff was very nice and helpful. Cook chief - lady one - made always very delicious eggs of many kinds. Good location.

2024-05-13 • via Nuitee
C
Chrispin See • friends
10
Pros:

Excellent hotel. Pauline of front desk was superb

2024-05-05 • via Nuitee
A
Adam
10
Pros:

Will definitely recommend to a friend!

2024-05-04 • via Nuitee
M
Musa
10
Excellent stay @ Cristal
Pros:

Excellent location, great rooms, super clean/ friendly staff. Great amenities- wonderful stay and appreciated the staff

2024-04-26 • via Nuitee