Pavilion On Northbourne

Hotels
8.1 (9258 reviews)
242 Northbourne Avenue , Canberra , au
+611800828000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Good value for money
Cons:
Food quality issues
Poor service in dining
Air conditioning problems

Categories

Cleanliness
8.74
Clean and comfortable hotel, with no major cleanliness issues reported.
Service
7.71
In some instances, staff were reported as unhelpful or rude, particularly in the dining area.
Location
9.25
Perfect location with easy access to city attractions and transport.
Room Quality
7.7
Rooms are comfortable but showing signs of being outdated, with some air conditioning issues.
Amenities
8.23
Amenities match the hotel tier, but lack of covered parking is a downside.
Value for Money
8.69
Overall good value, though breakfast pricing issues were noted.
Food and Beverage
6.24
Food quality reported as subpar, especially with meal preparation and service.
Overall Experience
8.21
Overall a decent stay, but several issues may impact future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:37

Property Description

Indulge in Luxury at Pavilion On Northbourne
Escape to the 4.5-star Pavilion On Northbourne boasting Canberra's largest indoor tropical garden atrium. Unwind by the outdoor swimming pool, stay fit at the fitness centre, and enjoy the convenience of the onsite bar and restaurant.

Unmatched Convenience and Comfort
Experience ultimate comfort in rooms with 32-inch flat-screen TVs, free WiFi, and cable channels. With free on-site secure parking and complimentary local newspapers, every detail is taken care of for you.

Culinary Delights and Relaxation
Savor delicious meals at Atrium Restaurant and Bar, offering buffet breakfast, lunch, and dinner. Afterward, unwind with a drink in the lounge area or opt for 24/7 room service. Retreat to quiet, air-conditioned rooms equipped with modern amenities for a rejuvenating stay.

Book now for an unforgettable experience at Pavilion On Northbourne!

Important information:

Guests are required to present a valid credit card and photo ID at the time of check in.

Please note that there is a 1.25% charge when you pay with a Visa or Mastercard, a 3.25% charge with American Express, and a 3.5% with Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 9258 reviews
Cleanliness: 8.74
Service: 7.71
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 6.24
Overall Experience: 8.21
P
Pauline • couple • au
8
Ok
Pros:

The breakfast was not hot, more lukewarm warm

Cons:

I would like hot food for the prices they were charging.

2026-07-04 • via Nuitee
C
Christine • solo_traveller • au
10
Pros:

Brilliant value for money

2026-07-04 • via Nuitee
M
Murray • couple • au
7
2026-07-04 • via Nuitee
B
brenda • couple • au
9
Pros:

Very comfortable and close to all attractions

Cons:

Nothing

2026-07-04 • via Nuitee
J
John • couple • au
9
Pros:

Location, room and staff

Cons:

Nothing, all was ok

2026-07-04 • via Nuitee
E
Erick • solo_traveller • au
7
Cons:

Wifi was poor connectivity

2026-07-04 • via Nuitee
A
Ajaya • solo_traveller • au
8
2026-07-04 • via Nuitee
F
Fan • couple • au
6
It’s ok.
Pros:

Good location nice atrium

Cons:

Room noisy facing the open atrium can hear music and chatter. Shower curtain smells bad. Toilet old.

2026-07-04 • via Nuitee
L
Lee • solo_traveller • au
10
2026-07-04 • via Nuitee
G
Guan • solo_traveller • au
10
2026-07-04 • via Nuitee
T
Ted • solo_traveller • au
8
2026-07-04 • via Nuitee
B
Bev • couple • au
10
We only stayed one night , but we will definitely stay here again
Pros:

The vibe was good The rooms comfortable

Cons:

The bathroom probably could do with a refit but it didn’t stop us enjoying the shower ect

2026-07-03 • via Nuitee
S
swarnima • family_with_children • au
1
Pros:

Nothing

Cons:

Room was very dusty.

2026-07-03 • via Nuitee
H
Hai • extended_group • vn
10
2026-07-03 • via Nuitee
D
Deb • couple • au
6
Reasonable for a very short stay
Pros:

The restaurant was really nice although unusually dark

Cons:

The room was pretty shabby especially the bathroom. No full length mirror in the room.

2026-07-03 • via Nuitee
L
Lisa • extended_group • au
8
2026-07-03 • via Nuitee
M
Marguerite • couple • au
9
Economical for a large room and lovely atrium area
Pros:

Price & atrium area

Cons:

The staff weren’t overly friendly.

2026-07-03 • via Nuitee
M
Mandy • family_with_children • au
7
2026-07-03 • via Nuitee
A
Abraham • solo_traveller • au
9
2026-07-03 • via Nuitee
F
Florian • couple • au
9
Nice location, comfy stay.
Pros:

Good bang for buck.

Cons:

Restaurant was over priced and quality didn’t match the price.

2026-07-03 • via Nuitee