Pavilion On Northbourne

Hotels
8.1 (9633 reviews)
242 Northbourne Avenue , Canberra , AU
+61 2 6247 6888

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Good value for money
Cons:
Food quality issues
Poor service in dining
Air conditioning problems

Categories

Cleanliness
8.74
Clean and comfortable hotel, with no major cleanliness issues reported.
Service
7.71
In some instances, staff were reported as unhelpful or rude, particularly in the dining area.
Location
9.25
Perfect location with easy access to city attractions and transport.
Room Quality
7.7
Rooms are comfortable but showing signs of being outdated, with some air conditioning issues.
Amenities
8.23
Amenities match the hotel tier, but lack of covered parking is a downside.
Value for Money
8.69
Overall good value, though breakfast pricing issues were noted.
Food and Beverage
6.24
Food quality reported as subpar, especially with meal preparation and service.
Overall Experience
8.21
Overall a decent stay, but several issues may impact future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:37

Property Description

Indulge in Luxury at Pavilion On Northbourne
Escape to the 4.5-star Pavilion On Northbourne boasting Canberra's largest indoor tropical garden atrium. Unwind by the outdoor swimming pool, stay fit at the fitness centre, and enjoy the convenience of the onsite bar and restaurant.

Unmatched Convenience and Comfort
Experience ultimate comfort in rooms with 32-inch flat-screen TVs, free WiFi, and cable channels. With free on-site secure parking and complimentary local newspapers, every detail is taken care of for you.

Culinary Delights and Relaxation
Savor delicious meals at Atrium Restaurant and Bar, offering buffet breakfast, lunch, and dinner. Afterward, unwind with a drink in the lounge area or opt for 24/7 room service. Retreat to quiet, air-conditioned rooms equipped with modern amenities for a rejuvenating stay.

Book now for an unforgettable experience at Pavilion On Northbourne!

Important information:

Guests are required to present a valid credit card and photo ID at the time of check in.

Please note that there is a 1.25% charge when you pay with a Visa or Mastercard, a 3.25% charge with American Express, and a 3.5% with Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Location

Guest Reviews

8.1
Based on 9633 reviews
Cleanliness: 8.74
Service: 7.71
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 6.24
Overall Experience: 8.21
N
Nigel • solo_traveller • au
9
2026-09-13 • via Nuitee
J
John Michael • couple • au
1
Awful
Pros:

Nothing!

Cons:

The hotel and Booking.com us multi[ple times and we are left to sort out something we did not create!

2026-09-12 • via Nuitee
S
Soriano • couple • au
7
2026-09-12 • via Nuitee
R
Ryan • solo_traveller • au
9
2026-09-12 • via Nuitee
J
Janis • solo_traveller • au
10
Good value.
Pros:

Staff are excellent. Food was great, including the breakfast buffet. Pleasant stay overall.

2026-09-11 • via Nuitee
L
Lisa • family_with_children • au
9
We really enjoyed our stay and would stay again
Pros:

The way it was overlooking the cafe area and all the greenery

Cons:

We could hear loud music from outside somewhere

2026-09-11 • via Nuitee
J
Jacqueline • couple • au
8
2026-09-11 • via Nuitee
H
Harry • solo_traveller • au
8
Pros:

Location, value.

Cons:

Mattresses may need to be reviewed. Not supportive.
Otherwise great.

2026-09-11 • via Nuitee
M
MARK • solo_traveller • au
8
2026-09-11 • via Nuitee
S
Shariq • solo_traveller • au
3
2026-09-10 • via Nuitee
L
Louise • couple • au
9
We often stay here as it’s close to family and close to the CBD. The rooms are clean and spacious.
Pros:

It’s close proximity to the city CBD, the cleanliness and the staff are lovely.

2026-09-10 • via Nuitee
N
Neetu • couple • au
8
2026-09-09 • via Nuitee
J
Julie • couple • au
9
Clean spacious room
Pros:

Clean and quiet and spacious

Cons:

N/a

2026-09-09 • via Nuitee
B
BVEEN • solo_traveller • au
8
Clean, tidy, convenient but could do with upgrading of rooms
Pros:

Convenient location for our travel with parking off road. Easy back access from carpark to room

Cons:

Stayed here before and this time noticed the place is aging and could do with a refresher in rooms.

2026-09-08 • via Nuitee
A
Anna • solo_traveller • au
9
Pros:

Perfect for overnight stay on transit

Cons:

All good.

2026-09-08 • via Nuitee
M
Muhammad Shafeeq Farali • couple • au
10
Pros:

Comfortable rooms

2026-09-08 • via Nuitee
W
Wendy • couple • au
9
Comfortable clean and good location.
Pros:

Comfortable room helpful staff and love the atrium dining area.

2026-09-08 • via Nuitee
S
Sheelyn • couple • au
9
Good value for money. And a great location
Pros:

The staff were amazing and very friendly.

Cons:

The room was big but the carpet was very old and needs replacing.

2026-09-08 • via Nuitee
B
Bill • family_with_children • au
8
The property was centrally located and the room was clean and comfortable.
Pros:

The property was centrally located for our needs.
The room was clean and tidy, and quite well equipped.
The beds were comfortable but I have to admit I am not a fan of super soft beds.

Cons:

Whilst there was a lot of parking, it was sometimes difficult to find a vacant spot and the bays were on the small side.

2026-09-07 • via Nuitee
M
Michelle • family_with_children • au
9
Perfect place to stay, will return.
Pros:

Amazing beds, nice outlook in a room at rear of property, very quiet.

Cons:

Unable to turn off air con so the air was dry, however the window opens so it wasn’t too much of a problem.

2026-09-07 • via Nuitee