Pavilion On Northbourne

Hotels
8.1 (9633 reviews)
242 Northbourne Avenue , Canberra , AU
+61 2 6247 6888

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Good value for money
Cons:
Food quality issues
Poor service in dining
Air conditioning problems

Categories

Cleanliness
8.74
Clean and comfortable hotel, with no major cleanliness issues reported.
Service
7.71
In some instances, staff were reported as unhelpful or rude, particularly in the dining area.
Location
9.25
Perfect location with easy access to city attractions and transport.
Room Quality
7.7
Rooms are comfortable but showing signs of being outdated, with some air conditioning issues.
Amenities
8.23
Amenities match the hotel tier, but lack of covered parking is a downside.
Value for Money
8.69
Overall good value, though breakfast pricing issues were noted.
Food and Beverage
6.24
Food quality reported as subpar, especially with meal preparation and service.
Overall Experience
8.21
Overall a decent stay, but several issues may impact future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:37

Property Description

Indulge in Luxury at Pavilion On Northbourne
Escape to the 4.5-star Pavilion On Northbourne boasting Canberra's largest indoor tropical garden atrium. Unwind by the outdoor swimming pool, stay fit at the fitness centre, and enjoy the convenience of the onsite bar and restaurant.

Unmatched Convenience and Comfort
Experience ultimate comfort in rooms with 32-inch flat-screen TVs, free WiFi, and cable channels. With free on-site secure parking and complimentary local newspapers, every detail is taken care of for you.

Culinary Delights and Relaxation
Savor delicious meals at Atrium Restaurant and Bar, offering buffet breakfast, lunch, and dinner. Afterward, unwind with a drink in the lounge area or opt for 24/7 room service. Retreat to quiet, air-conditioned rooms equipped with modern amenities for a rejuvenating stay.

Book now for an unforgettable experience at Pavilion On Northbourne!

Important information:

Guests are required to present a valid credit card and photo ID at the time of check in.

Please note that there is a 1.25% charge when you pay with a Visa or Mastercard, a 3.25% charge with American Express, and a 3.5% with Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Location

Guest Reviews

8.1
Based on 9633 reviews
Cleanliness: 8.74
Service: 7.71
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 6.24
Overall Experience: 8.21
J
Jo • solo_traveller • au
8
2026-10-31 • via Nuitee
R
Russell • solo_traveller • au
9
2026-10-31 • via Nuitee
R
Ritisha • solo_traveller • au
10
2026-10-31 • via Nuitee
M
Marty • family_with_children • au
8
2026-10-31 • via Nuitee
K
Kathy • solo_traveller • au
9
Location - Restaurant
Pros:

Breakfast - loved the option of the takeaway at counter
Room Service is convenient
Nice to have gym on site

Cons:

all good

2026-10-31 • via Nuitee
A
Ari • couple • au
8
2026-10-30 • via Nuitee
M
Marilyn • couple • au
8
2026-10-30 • via Nuitee
V
Valerie • solo_traveller • au
9
Happy with results but needing an invoice sent by email became an issue
2026-10-30 • via Nuitee
P
Peter • couple • au
7
Canberra is a different place
Pros:

Atrium and breakfast

Cons:

Dinner
Housekeeping

2026-10-30 • via Nuitee
M
Michael • solo_traveller • au
9
Charming
Pros:

Loved it, cozy old fashioned service, professional and welcoming.

2026-10-30 • via Nuitee
T
Tracy • couple • au
8
2026-10-30 • via Nuitee
D
Dejan • couple • au
10
2026-10-30 • via Nuitee
M
Moni Lisa • family_with_children • au
10
The best shower water pressure ever!
Pros:

Th greatest water pressure in the shower you could wish for!
Beds were comfy and the hotel was in a great location.
Everything about this place was just brilliant.
The coffee from the Cafe was delicious, the room service was small portions for the cost but tasted amazing!
The staff were lovely and the hotel itself is so relaxing and beautiful with all of the greenery.
We loved it we ended up extending our stay and look forward to returning again soon!

2026-10-30 • via Nuitee
A
Alan • extended_group • au
6
Staff very pleasant. Room dated and bathroom small and in need of an upgrade.
Pros:

Staff were excellent

Cons:

Extremely small bathroom and room was dated

2026-10-30 • via Nuitee
S
Simpson • couple • au
10
Pros:

It was clean, proced reasonably and the bed and pillows were really comfortable!

Cons:

Nothing.

2026-10-30 • via Nuitee
A
Anna • family_with_children • au
10
Pros:

Great value. Convenient. Easy parking. Nice bar and restaurant.

2026-10-30 • via Nuitee
M
Melika • extended_group • au
8
2026-10-29 • via Nuitee
V
Vizendra • family_with_children • au
9
2026-10-29 • via Nuitee
G
Geetha Madhavi • extended_group • au
1
It was a very bad experience with the food and stay
Pros:

Ambiance

Cons:

It was an extremely hot day, and the air conditioning was not working throughout the night, making the stay very uncomfortable. Additionally, I spent $153 on dinner, but the dishes served were not authentic as described on the menu. In particular, the pumpkin gnocchi pasta consisted of boiled pumpkin, plain gnocchi and a few nuts, without the authentic flavours or preparation I expected. Considering the amount I paid, the food quality was disappointing, and the overall experience did not meet my expectations. I hope you will take this feedback seriously and address these issues to improve the experience for future guests.

2026-10-28 • via Nuitee
N
Nathania • family_with_children • au
8
2026-10-28 • via Nuitee