Pavilion On Northbourne

Hotels
8.1 (9557 reviews)
242 Northbourne Avenue , Canberra , au
+61 2 6247 6888

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Good value for money
Cons:
Food quality issues
Poor service in dining
Air conditioning problems

Categories

Cleanliness
8.74
Clean and comfortable hotel, with no major cleanliness issues reported.
Service
7.71
In some instances, staff were reported as unhelpful or rude, particularly in the dining area.
Location
9.25
Perfect location with easy access to city attractions and transport.
Room Quality
7.7
Rooms are comfortable but showing signs of being outdated, with some air conditioning issues.
Amenities
8.23
Amenities match the hotel tier, but lack of covered parking is a downside.
Value for Money
8.69
Overall good value, though breakfast pricing issues were noted.
Food and Beverage
6.24
Food quality reported as subpar, especially with meal preparation and service.
Overall Experience
8.21
Overall a decent stay, but several issues may impact future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:37

Property Description

Indulge in Luxury at Pavilion On Northbourne
Escape to the 4.5-star Pavilion On Northbourne boasting Canberra's largest indoor tropical garden atrium. Unwind by the outdoor swimming pool, stay fit at the fitness centre, and enjoy the convenience of the onsite bar and restaurant.

Unmatched Convenience and Comfort
Experience ultimate comfort in rooms with 32-inch flat-screen TVs, free WiFi, and cable channels. With free on-site secure parking and complimentary local newspapers, every detail is taken care of for you.

Culinary Delights and Relaxation
Savor delicious meals at Atrium Restaurant and Bar, offering buffet breakfast, lunch, and dinner. Afterward, unwind with a drink in the lounge area or opt for 24/7 room service. Retreat to quiet, air-conditioned rooms equipped with modern amenities for a rejuvenating stay.

Book now for an unforgettable experience at Pavilion On Northbourne!

Important information:

Guests are required to present a valid credit card and photo ID at the time of check in.

Please note that there is a 1.25% charge when you pay with a Visa or Mastercard, a 3.25% charge with American Express, and a 3.5% with Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Location

Guest Reviews

8.1
Based on 9557 reviews
Cleanliness: 8.74
Service: 7.71
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 6.24
Overall Experience: 8.21
S
Sarah-Jane • family_with_children • au
8
Great value for money!
Pros:

Location is great and 24 hour check in is very handy. Lots of parking spaces for the size of the hotel.

Cons:

Bathroom is a little bit small but we only stayed one night so not a problem.

2026-08-23 • via Nuitee
M
Mayumi • couple • au
10
2026-08-22 • via Nuitee
S
Stacey • family_with_children • au
7
Pros:

Restaurant and sitting area

Cons:

The heating was terrible. Way too hot.

2026-08-22 • via Nuitee
C
Craig • couple • au
7
Great value for money place to stay with easy access.
Pros:

Easy location at reasonable price.

Cons:

Room service was cold

2026-08-22 • via Nuitee
L
Lance • extended_group • au
10
GREAT STAY AND LOCATION
Pros:

GREAT FROM THE START BEING GREATED WITH A SMILE

Cons:

BEDS WERE MADE BUT BOTTLES NOT REMOVED THATS ALL BUT WOULD STAY AGAIN

2026-08-21 • via Nuitee
R
Robert • solo_traveller • au
10
2026-08-21 • via Nuitee
G
Grant • solo_traveller • au
10
Pros:

Nice and clean rooms friendly staff yummy food

2026-08-21 • via Nuitee
P
Peter • solo_traveller • au
10
Pros:

Bike friendly

Cons:

Nothing

2026-08-21 • via Nuitee
M
Matchett • couple • au
7
A pleasant stay with minimal fuss
Pros:

Well positioned to where we had to go. Clean rooms.

Cons:

The mattress was a bit soft and saggy

2026-08-20 • via Nuitee
S
Starr • solo_traveller • au
7
2026-08-20 • via Nuitee
L
Leach • solo_traveller • au
8
Pros:

Two bedrooms, full kitchen and lounge. Great location.

Cons:

Communication was a bit lacking.

2026-08-20 • via Nuitee
F
Fiona • couple • au
8
Pros:

Lovely place to stay.
Ambience of the atrium is nice to have a quiet evening drink and eats

2026-08-20 • via Nuitee
M
Mikita • family_with_children • au
8
Friendly staff upon arrival, clean rooms and comfortable beds
Pros:

Friendly staff upon arrival, clean rooms and comfortable beds.

2026-08-20 • via Nuitee
M
Muhammad Selamat • solo_traveller • sg
8
2026-08-20 • via Nuitee
A
Anthony • solo_traveller • au
9
2026-08-19 • via Nuitee
B
Bilal • solo_traveller • au
8
2026-08-19 • via Nuitee
A
Anne • solo_traveller • au
8
Cons:

Sloppy jacket that a key staff member at breakfast wears. I think he is the supervisor in the breakfasts araa at that time. He needs to get a more tailored jacket or jumper as I have noticed his sloppy appearance over a number of years that I have stayed at The Pavilion.

2026-08-19 • via Nuitee
P
Peter • solo_traveller • au
9
Excellent.
Pros:

All went well

Cons:

Nothing could have been better

2026-08-19 • via Nuitee
B
Bridie • family_with_children • au
8
2026-08-18 • via Nuitee
B
Bronwyn • solo_traveller • au
8
2026-08-18 • via Nuitee