Pavilion On Northbourne

Hotels
8.1 (9366 reviews)
242 Northbourne Avenue , Canberra , au
+61 2 6247 6888

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Good value for money
Cons:
Food quality issues
Poor service in dining
Air conditioning problems

Categories

Cleanliness
8.74
Clean and comfortable hotel, with no major cleanliness issues reported.
Service
7.71
In some instances, staff were reported as unhelpful or rude, particularly in the dining area.
Location
9.25
Perfect location with easy access to city attractions and transport.
Room Quality
7.7
Rooms are comfortable but showing signs of being outdated, with some air conditioning issues.
Amenities
8.23
Amenities match the hotel tier, but lack of covered parking is a downside.
Value for Money
8.69
Overall good value, though breakfast pricing issues were noted.
Food and Beverage
6.24
Food quality reported as subpar, especially with meal preparation and service.
Overall Experience
8.21
Overall a decent stay, but several issues may impact future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:37

Property Description

Indulge in Luxury at Pavilion On Northbourne
Escape to the 4.5-star Pavilion On Northbourne boasting Canberra's largest indoor tropical garden atrium. Unwind by the outdoor swimming pool, stay fit at the fitness centre, and enjoy the convenience of the onsite bar and restaurant.

Unmatched Convenience and Comfort
Experience ultimate comfort in rooms with 32-inch flat-screen TVs, free WiFi, and cable channels. With free on-site secure parking and complimentary local newspapers, every detail is taken care of for you.

Culinary Delights and Relaxation
Savor delicious meals at Atrium Restaurant and Bar, offering buffet breakfast, lunch, and dinner. Afterward, unwind with a drink in the lounge area or opt for 24/7 room service. Retreat to quiet, air-conditioned rooms equipped with modern amenities for a rejuvenating stay.

Book now for an unforgettable experience at Pavilion On Northbourne!

Important information:

Guests are required to present a valid credit card and photo ID at the time of check in.

Please note that there is a 1.25% charge when you pay with a Visa or Mastercard, a 3.25% charge with American Express, and a 3.5% with Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 9366 reviews
Cleanliness: 8.74
Service: 7.71
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 6.24
Overall Experience: 8.21
Y
Y9412YXjulief • Family • Dubbo, New South Wales
10
Good value for money.
Pros:

Clean, well serviced has a lovely restaurant and coffee bar. Very good communal area to sit with other family members. Easy to find and access. Plenty of parking.

2026-07-28 • via Tripadvisor
J
Jibby9 • Couples • Lakes Entrance, Gippsland, Victoria
8
Our home away from home when in Canberra
Pros:

We always stay here when visiting Canberra and are always made to feel comfortable and welcome. The beds are so comfy, the rooms well appointed, the bathroom is functional but the layout a bit weird and cramped. Secure parking and on-site restaurant.Will be back cos we love it.

2026-07-25 • via Tripadvisor
J
Jonathan • solo_traveller • au
10
2026-07-25 • via Nuitee
C
Chen • extended_group • au
8
2026-07-25 • via Nuitee
J
Julie • couple • au
8
Comfortable accommodation in a good location.
Pros:

The ambiance in the central atrium is very good. It is a great place to sit, talk and have a drink either alcohol or a coffee. The free parking made it easier for us.

Cons:

There was an empty room but we still had to pay $20 to go into a bit earlier.

2026-07-25 • via Nuitee
R
Romeo • couple • au
10
2026-07-25 • via Nuitee
S
Scott • couple • au
8
Happy with facilities, location and cleanliness. Would return and recommend to others
Pros:

We were happy with room size and overall accessibility from the cbd. Parking was a bonus, room quite clean and substantial in size. Quiet location.

Cons:

Not applicable as we were pleased for our short stay

2026-07-25 • via Nuitee
S
Shashwat • solo_traveller • au
8
Pros:

Room size, spa jacuzzi

Cons:

There was some kind of smell in the internal closed dome area where the hotel rooms were.
Have to mention this unfortunately - In regards to the complementary voucher, the lady at the bar area next morning was rude and was arguing with me because her redeeming statement about the voucher was not aligned to her colleague who told something else just 5 mins ago. She didn't even bother to apologise for her rude behaviour and totally didn't care at all.

2026-07-24 • via Nuitee
G
Gail • solo_traveller • au
9
2026-07-24 • via Nuitee
L
Lewis • couple • au
8
Good as always
Pros:

Location and parking

Cons:

NA

2026-07-24 • via Nuitee
T
Thompson • family_with_children • au
7
Supprising pleasent, lobby is very inviting, food is great & in a great location
Pros:

Very relaxing & tranquil

Cons:

Location & price

2026-07-24 • via Nuitee
T
Tania • couple • au
9
The property was clean and comfortable. Great location and easy check in.
Pros:

Easy check in

Cons:

Nothing

2026-07-24 • via Nuitee
V
Vicki • couple • au
6
Seen better days.
Pros:

Size of room was ok.

Cons:

The whole room felt very old, the bed was too soft and the bathroom needed a thorough clean.

2026-07-23 • via Nuitee
S
Seymoure Isip • solo_traveller • au
7
Big rooms and soft bed
Pros:

Big rooms and soft bed. Good value for the amenities supplied. Welcoming and friendly staff.

Cons:

I am being very picky when i say this as i think the room was good value for money and I had a comfortable stay. Just the fact that it feels a bit dated compared to other hotels around the area for the price. Overall I would stay again.

2026-07-23 • via Nuitee
T
Tabitha • solo_traveller • au
10
Pros:

Every thing beds were comfy very quiet.

2026-07-23 • via Nuitee
W
Wei • solo_traveller • au
9
2026-07-23 • via Nuitee
R
Roisin • family_with_children • au
10
2026-07-23 • via Nuitee
E
Edwin • solo_traveller • au
9
It was a great stay
Pros:

Being able to order a variety of food

2026-07-22 • via Nuitee
J
Jamie • couple • au
8
2026-07-22 • via Nuitee
I
Irene • couple • au
4
Average probably wouldn't stay there again
Pros:

There was a nice bar and off street parking for vehicles most of the staff were pleasant

Cons:

Very noisy rooms could hear neighbours showering etc noise all night , cleanliness of the room was okay except for toothpaste on the front of vanity obviously from last guests , the Manager at Breakfast Service could do with a lesson in customer service and learn how to smile he was nothing short of rude , also had to ring them twice after we left as did not receive invoice to my email still didn't receive after calling gave up ! Restaurant food was very average also.

2026-07-21 • via Nuitee