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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Packed lunches
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Currency exchange
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Rooftop pool
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Outdoor furniture
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Sun loungers or beach chairs
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Airport drop off
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Airport pick up
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Key card access
Review Highlights
Categories
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Property Description
Spacious Rooms with Modern Amenities
Sentrim Castle Royal Hotel offers spacious rooms with balconies, digital safes, TVs, and mini bars. Enjoy the convenience of free WiFi access and a comfortable working desk in every room.
Dining with a View
Indulge in a culinary experience at the on-site restaurant serving African and International cuisine. Take in stunning city views from the rooftop while enjoying your meal. Unwind at the bar or coffee shop for a relaxing time.
Versatile Facilities and Nearby Attractions
Host your events seamlessly with modern conference facilities accommodating up to 200 delegates. Explore nearby attractions like Fort Jesus and Mombasa Golf Club, both just a short distance away.
Experience luxury and convenience at Sentrim Castle Royal Hotel. Book now for an unforgettable stay!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible on site (reservation is needed).
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an available cot.
Children from 5 years old to 12 years old stay for US$32.50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Very comfortable and clean. Excellent air conditioning in rooms and bathroom excellent too. Staff all very helpful too.
Rooms are a little small for 2 people but fine for a shorter stay.
Hotel needs lot of renovations
Rooms are depressing
Busy restaurant during our two-day stay, but the Chef (Patrick) stayed visible and kept things moving. Buffet items were replenished promptly, spoons were restocked when needed, and seating issues were addressed as they came up. There were busy moments when staff got swarmed up, but the effort to maintain the guest experience was noticeable.
Staff were wonderful
Bit run down.
Gentili al desk
La cucina pessima, lenzuola danneggiate, cibi dal sapore avariato
The Hotel is so ideal for business travellers due to its strategic location within CBD providers est connection to transport and transfer systems. The ambiance in the room is fabulous and adequate space to wiggle around.
Location was excellent, right in town and 20 minutes walk to the Old Town & Fort Jesus. Decor was pleasant, nice balcony overlooking the swimming pool, nice bathroom. Staff were friendly and helpful.
Everything? Great location & facilities
exceptional service you offered us,it was truly top-notch! My students had such a wonderful and enjoyable experience, and we are sincerely grateful for all the effort and care you put into making it memorable.
I really appreciate madam Carol and look forward to working with you/her again.
Von Anfang bis zum Ende war bei unseren Aufenthalt alles super. Hervorzuheben ist das Personal, welches absolut nett, höflich und sehr zuvorkommend war. Beim nächsten Mombasa Aufenthalt kommt nur dieses Hotel infrage.
Das Wasser bei der Morgendusche war kalt.
Old historic vibe
Inflexibility of not being able to change to higher floor
The food was full of flavour, the staff was attentive to our needs. The frames in the hotel gave a picture of old Mombasa a nice touch.
Excellent services. Enjoyable
Conference room ,good decoration
Staff very friendly
Nice services
Overally we enjoyed and we were given a good support and our activity met the objective
The room
Der Charme der vergangenen Tage
Der Pool mit tagesbetten
Nicht gefallen ist übertrieben
Es ist etwas in die Jahre gekommen
I travelled solo and felt very safe and looked after by the super friendly staff. Good food, great breakfasts. The historic building has been tastefully updated. Right in the heart of Mombasa island, great for exploring Old Town. The rooms are lovely, spotlessly clean, marked down slightly by traffic noise but that is Mombasa! The pool is small but great to have nonetheless. Sun loungers were lovely. All in all I would whole heartedly recommend at very good value.
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