Mercure Sydney St Leonards

Hotels
Mercure
8.3 (2470 reviews)
194 Pacific Highway, Greenwich , Sydney , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Good amenities
Cons:
Parking costs
Noise from construction
Traffic noise

Categories

Cleanliness
8.17
Clean and modern rooms mentioned in several reviews, but some guests had issues.
Service
8.57
Staff were helpful, friendly, and accommodating according to multiple guests.
Location
8.57
Convenient location mentioned, but some guests noted it wasn't close to amenities.
Room Quality
7.98
General comfort was noted, but some guests found the rooms small and noisy.
Amenities
8.28
Dining options and cleanliness of amenities received positive mentions.
Value for Money
8.38
Guests felt they received good value, although some were concerned about parking costs.
Food and Beverage
8.07
Room service was great but breakfast options were rated as uninspired.
Overall Experience
8.38
Mostly positive feelings about the overall stay, with some noise concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:04

Property Description

Luxurious Comfort and Modern Amenities
Hotel Urban St Leonards offers luxuriously comfortable rooms with flat-screen TVs, premium bathroom products, and luxury linen. The Sweet Urban rooms go a step further with a private spa bath, large balcony, and scenic water views.

Convenient Location
Located on Sydney’s North Shore, the hotel is within walking distance of Royal North Shore Hospital and a short drive from Mater Hospital. St Leonards Railway Station is also nearby, providing easy access to Sydney city centre.

Dining and Leisure Facilities
Guests can enjoy the on-site café and bar at Sure Café, which offers a menu featuring seasonal produce from local sources. The modern designer furnishings and outdoor area provide the perfect setting for guests to relax in style.

Book your stay at Hotel Urban St Leonards now to experience luxury and convenience in Sydney!

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

A complimentary rollaway bed is available for children where existing bedding cannot be used.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 20 per day.

Location

Guest Reviews

8.3
Based on 2470 reviews
Cleanliness: 8.17
Service: 8.57
Location: 8.57
Room Quality: 7.98
Amenities: 8.28
Value for Money: 8.38
Food and Beverage: 8.07
Overall Experience: 8.38
A
Angela couple au
8
2026-06-20 via Nuitee
S
Stephen couple au
9
2026-06-20 via Nuitee
M
Merylle couple au
10
It was a fantastic stay! I appreciated the room upgrade , i was surprised and thank you so much Mercure St Leonards you
Pros:

Close to public transport and walking distance to RNSH.
Had a room upgrade which I really liked and it was unexpected. I enjoyed the jet bath , it was my first time to use it. I think you guys knew my body really needed a good rest. Woke up with the view of Sydney harbour. Friendly staff

Cons:

n/a

2026-06-18 via Nuitee
M
Maree and Kevin couple au
9
2026-06-18 via Nuitee
K
Kim solo_traveller au
10
Wonderful relaxing stay
Pros:

Loved the restaurant food, was just lovely. Location easy to find

2026-06-17 via Nuitee
S
Sharon solo_traveller au
9
Pros:

Very clean comfortable and close to Royal North Shore Hospital

2026-06-16 via Nuitee
N
Nicole couple au
8
Peaceful
Pros:

The size of the bed, room and bathroom was wonderful

Cons:

The pillows

2026-06-12 via Nuitee
E
Elspeth solo_traveller au
7
2026-06-10 via Nuitee
K
Kerryn solo_traveller au
9
Pros:

Convenient location, gym, walk in shower, daily cleaning

Cons:

Nothing

2026-06-10 via Nuitee
C
Catherine solo_traveller au
7
Pros:

It had extra facilities like cafe ect it felt like a substantial place to stay

Cons:

Traffic noise was expecting much better views got lost could not find room a confusing maze of rooms and floors , could I suggest staff member show guest to room would be much more welcoming

2026-06-08 via Nuitee
R
Rob solo_traveller au
8
2026-06-06 via Nuitee
B
Bradley couple us
9
2026-06-03 via Nuitee
A
Ashlee solo_traveller au
10
Pros:

Thank you so very much for the bottle of wine for my birthday it was so kind! 😊

Cons:

The restaurant wasn't flash for the price

2026-06-03 via Nuitee
P
Paul solo_traveller au
7
Pros:

Close to the hospital

Cons:

Small amenites

2026-06-03 via Nuitee
W
William couple au
7
Great location , and overall good value
Pros:

Location, staff and parking

Cons:

The bathroom is too small and the aircon was not working

2026-06-02 via Nuitee
D
donna couple au
9
The staff were friendly and helpful. Very convenient to the hospital.
Pros:

The rooms were spacious and very clean.

Cons:

All was fine. There was nothing not to like.

2026-06-01 via Nuitee
L
Lucy family_with_children au
7
Great for what we needed
Pros:

Location to train station to get into city
Room value...we were also put into a king room with an additional single bed which suited myself and my son better than one bed
Ease of parking

Cons:

The room being on the road side with traffic noise
Corridor noise of neighbouring guests talking early in the morning (6am)
Reception (male) when checking in wasn't too friendly however it seemed there were some booking issues with the guests in front of us.
No 'will be with you shortly' or even an acknowledgement when we walked up to the desk until they had finished on the computer.

2026-05-31 via Nuitee
R
Robert solo_traveller au
10
Pros:

Great location

Cons:

Nothing

2026-05-30 via Nuitee
G
GARY couple au
8
Good position
Cons:

Noisy on the road rooms

2026-05-29 via Nuitee
M
Michele solo_traveller au
8
2026-05-26 via Nuitee