Comfort Inn & Suites Fort Walton Beach - Destin West

Hotels
•
Comfort
6.1 (353 reviews)
137 Miracle Strip Parkway , Fort Walton Beach , US
+1 850-362-6700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location / close to beach
Some staff members were pleasant (desk attendant, morning lady)
Prices described as fair
Free breakfast available (when stocked) and on-site pool
Cons:
Strong mildew/mold and bad smells in rooms
Dirty rooms, uncleaned during stays, sheets not changed
Rude or unprofessional front desk staff and bad attitudes
Maintenance issues: no central AC in some rooms, leaking toilets, door malfunctions
Pool/hot tub problems (odor, hot tub out of order)
Breakfast frequently not restocked or cutoff early; inconsistent food quality
Held deposits/unexpected extra charges at check-in
Poor internet connection reported

Categories

Cleanliness
3.5
Multiple reviews report strong mildew/mold smells, dirty rooms, water on floor, carpets and bathrooms with mold, sheets not changed — clearly poor cleanliness.
Service
6
Mixed service: several reports of rude, unhelpful front desk staff and poor attitudes, but a few mentions of pleasant/ friendly attendants; overall inconsistent but not uniformly terrible.
Location
9.5
Frequently noted as a positive: close to the beach and convenient for desired areas — location is consistently good in reviews.
Room Quality
4
Rooms had issues: no central AC in some, hot and humid, broken doors, leaking toilets, unpleasant odors and leftover trash from prior guests — room quality is below standard.
Amenities
6
Amenities are hit-or-miss: free breakfast offered and pool/hot tub available but hot tub often out of order, pool odor issues, breakfast items not well stocked and facility maintenance problems.
Value for Money
8.5
Several guests explicitly said prices were fair and location proximity added value; despite problems, price perception is relatively positive compared with expectations.
Food and Beverage
6
Breakfast experiences vary: some described delicious/fresh offerings while many others reported items not refilled, early cutoff, and poor quality — overall mixed leaning slightly positive.
Overall Experience
5.3
Overall experience is mixed-to-negative: location and occasional friendly staff are positives, but recurring cleanliness, room condition and service issues weigh down the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location near Okaloosa Island Pier
Modern Amenities in Every Room
Complimentary Breakfast and Free WiFi

Experience comfort and convenience at Comfort Inn & Suites Fort Walton Beach. Book now to secure your stay at this beachside retreat.

Important information:

Guests must be at least 21 years or older to check-in.

Please note that the pool, spa, and fitness center are currently closed due to COVID-19.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VPS

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.1
Based on 353 reviews
Cleanliness: 3.5
Service: 6
Location: 9.5
Room Quality: 4
Amenities: 6
Value for Money: 8.5
Food and Beverage: 6
Overall Experience: 5.3
C
Charles • solo_traveller • us
9
Manager very good
2026-10-14 • via Nuitee
I
Iuliia • couple • us
10
2026-09-15 • via Nuitee
L
Luz • solo_traveller • us
4
Decepcionada las alfombra tienen un olor a humedad muy fuerte no podía dormir con la sinusitis
Pros:

Quedaba cerca de la playa

Cons:

El personal que atiende alfrente no sonrie y atiende muy mal y mala cara

2026-09-12 • via Nuitee
R
Ryan hope • family_with_children • us
2
Could do better
Pros:

Had free breakfast and inside pool

Cons:

The hot tub was out of order,and they cut breakfast off 10 minutes before 9 so my kids didn’t get to eat

2026-09-11 • via Nuitee
M
Mayra • family_with_children • us
7
2026-09-08 • via Nuitee
S
Speights • extended_group • us
6
The stay was not bad but the accommodations had a little work time be done.
Pros:

Breakfast was acceptable.

Cons:

I eat breakfast each morning and it satisfied my breakfast before I went off to my meeting.

2026-08-31 • via Nuitee
J
Janice • solo_traveller • us
9
2026-08-14 • via Nuitee
G
Gilbert • family_with_children • us
1
Terrible , left to another location and checked out early
Pros:

location

Cons:

Had No Central AC , It was hot and Humid inside Facility , pool smelled like alot of Clhorine and was hot and humid inside smelled like mold inside my room

2026-08-10 • via Nuitee
T
Tiffany • couple • us
4
It was okay
Pros:

Friendly morning lady

Cons:

Hot tub down
Pool hours
Leaking toilet
No plugs for bathtub to the bath
Food wasn’t stocked well for breakfast
No juice first morning

2026-08-08 • via Nuitee
R
Roxanne • solo_traveller • us
5
Pros:

The location was good

Cons:

The smell in the room was horrible

2026-08-08 • via Nuitee
R
reeves • solo_traveller • us
4
Check in employee
Pros:

Clean and comfortable

Cons:

Once I got to the hotel they charged more. The lady that checked us in was very rude. I booked through booking dot com. Which said I was paid in full. But once I got to the hotel , they charged more. I was very upset. She told me I needed to look at the plaque on the wall. And I told her , it's hard to see the plaque from my home state. She told me I was disrespecting her.\nAnd was gonna cancel my room. After driving for 2 days i felt like she was disrespecting me.. Twice

2026-08-05 • via Nuitee
T
Teresa • couple • us
8
2026-08-05 • via Nuitee
S
Sandra • couple • us
10
This is a very nice hotel with pleasant staff, clean room and comfortable stay.
Pros:

The desk attendant was very pleasant and the common areas were very clean, as well as the room. The bed was very comfortable.

2026-08-04 • via Nuitee
C
Carissa • couple • us
5
2026-08-03 • via Nuitee
A
Aaron • family_with_children • us
4
Pros:

Prices were fair

Cons:

Floor was water logged, changed rooms due to door malfunction and when staff was communicated with, they gave tremendous attitude and were unprofessional. My deposit was held for no apparent reason also.

2026-08-02 • via Nuitee
A
Anne • family_with_children • us
4
Location is good, but you can find something nicer.
Pros:

The Location and that's it.

Cons:

Staff could be trained a little more. The lady in front was just plain and dry. I don't expect a 5 star service from here, but at least the staff can try to be more personable. Coffee pot was always cold. No attempt from any personnel to assist. Thank G, they have waffle, or else Breakfast is trash. Microwave is rusted and safe box is sitting there dusty.

2026-07-21 • via Nuitee
M
mason • family_with_children • us
1
HORRIBLE
Pros:

NOTHING CHECKED OUT EARLY

Cons:

WATER ON THE FLOOR FROM A PIPE AND MOLD SMELL AND ALL OVER THE BATHROOM WALLS

2026-07-20 • via Nuitee
A
Allison • couple • us
1
Will never spend money on Comfort Inn again.
Pros:

It was close to areas we wanted to go to.

Cons:

The staff was RUDE, all of them. Our room was dirty, had people’s trash from a previous stay, and had other people’s old food in our room. Wouldn’t give us extra towels. There was no soap in the bathrooms. Our room was never cleaned by staff during our stay. They wouldn’t give us pillows for the pull out couch, only a sheet and blanket. The pillows on the bed smelled like body odor. The breakfast was “out” at 7am and didn’t get refilled, everything stayed empty. When I asked for food to be brought out, employee brought out frozen biscuits. When we brought stuff to an employees attention they were very rude and unprofessional and one of the things an employee said was “do you know how to read?”

2026-07-20 • via Nuitee
F
Fontelmy • solo_traveller • us
2
Pros:

Las camas son cómodos

Cons:

No me gustó el desayuno, me quedé 3 dia en el hotel en esos 3dias ellos no cambiaron las sábanas na verdad no me gustó para nada

2026-07-20 • via Nuitee
K
Kristine • solo_traveller • us
7
It was okay
Cons:

The internet is bad no connection at all.

2026-07-19 • via Nuitee