The Dairy Hotel Queenstown, A Naumi Chapter

Hotels
9.6 (741 reviews)
21 Brecon St , Queenstown , nz

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Ski storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique amenities
Clean rooms
Value for money
Cons:
Repetitive breakfast options
Small room sizes

Categories

Cleanliness
9.56
Rooms very clean with all amenities and well maintained.
Service
10
Staff is friendly, approachable, and accommodating.
Location
10
Perfect location, centrally located near restaurants and attractions.
Room Quality
9.56
Rooms are stylish and comfortable, but some perceived as small.
Amenities
9.56
Unique amenities like free minibar and happy hour.
Value for Money
9.56
Well-priced, offering a comfortable stay with great perks.
Food and Beverage
8.56
Breakfast options were repeating, but happy hour was enjoyable.
Overall Experience
10
Unique and accommodating experience with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:41

Property Description

Immerse Yourself in Alpine Chic and Laidback Glamour at The Dairy Private Hotel by Naumi Hotels.

Historic Charm: Step into a piece of Queenstown's history at this unique property, originally built around the town's original dairy/corner store from the 1920s. The Dairy Private Hotel offers a blend of historic charm with modern luxury, providing a truly unforgettable stay.

Spectacular Views: Wake up to breathtaking vistas of Queenstown's iconic landmarks, such as The Remarkables mountain range and Lake Wakatipu, from select guest rooms. The picturesque alpine scenery serves as the perfect backdrop for your holiday memories.

Luxurious Amenities: Indulge in a range of amenities including air-conditioning, elegant wallpapers, and stylish interior decorations in your room. Guests can also take advantage of complimentary WiFi, free on-site parking (subject to availability), happy hour drinks, and access to the hotel's facilities like the cozy guest lounge with a fireplace and the relaxing outdoor spa pool.

Ready to experience the perfect blend of history and luxury? Book your stay at The Dairy Private Hotel by Naumi Hotels now.

Important information:

1. If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.

2. Please note that there is a 2.5% charge when you pay with a credit card.

3. Parking is subject to availability due to limited spaces.

4. Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

5. This property does not allow children under 12 years of age.

6. Any reservations consisting of four or more rooms, arriving on the same date under the same guest name, will be classified as a group booking.

7. Full prepayment is required no later than 90 days prior to the group’s scheduled arrival date. Once within the 90-day period, all reservations are considered final and are therefore non-cancelable and nonrefundable.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 20 per day.

Location

Guest Reviews

9.6
Based on 741 reviews
Cleanliness: 9.56
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.56
Value for Money: 9.56
Food and Beverage: 8.56
Overall Experience: 10
M
Mark couple au
9
Very enjoyable stay and would love to come back again.
Pros:

Close to town and short walk to restaurants and bars. Happy hour at 5-6pm with complementary wine and beer was a hit.

2026-05-30 via Nuitee
K
Kate extended_group au
9
2026-05-30 via Nuitee
B
Brent couple au
9
Great venue for being right in town and if you're out and about all day.
Pros:

Excellent location - we didn't use the car once we arrived. Breakfast was a great value inclusion.

Cons:

Room was a bit small but given the downstairs lounge area and that we were out all day it didn't really matter.

2026-05-27 via Nuitee
C
Candylee68 solo_traveller au
10
Amazing!
Pros:

Its all in the little things they do extra, unlimited lolly/tea/coffee/cool drinks, free happy hour every night with alcohol and cheese platters. Hot tub available and included in the room price. Gorgeous breakfast included and complimemtary mini bar with snacks and drink fir each room.
The location was perfection, 50m to the centre of the town and 50m to the luge and kiwi park etc.
This was the best hotel we have stayed in throughout our time in the South Island. Will definitely be back!

Cons:

Nothing not to like.

2026-05-24 via Nuitee
K
Katherine solo_traveller au
10
Highly recommended
Pros:

Cosy. Clean. Amazing service. Great value for price.

2026-05-23 via Nuitee
吖卢 solo_traveller cn
10
Pros:

早餐不错,离市中心很近

Cons:

停车略微不便

2026-05-22 via Nuitee
D
Daniel solo_traveller au
10
2026-05-17 via Nuitee
M
Margaret solo_traveller au
10
I only wished we could have stayed two nights. I loved the decor of this property and that everything was thought of, th
Pros:

The location, the staff and the comfortable rooms.

Cons:

Nothing

2026-05-14 via Nuitee
C
Cherie couple au
9
2026-05-14 via Nuitee
D
DottyCazza Couples Perth, Greater Perth, Western Australia
6
Quirky, yes but needs some tlc
Pros:

Their website goes all out to sell itself as ‘boutique luxury’ so I was curious to see if it delivered.
Can’t fault the location.
We booked parking (limited & pricey).
Great building & limited number of guests. Fairly quiet although you can hear others coming & going in nearby rooms. Some street noise from passersby.
A limited view to the mountains & a carpark but window high enough that it didn’t bother us.
Nice touches such as the sweet station/coffee bar. Unable to heat up milk though!
Basic continental b’fast choices. Very very cold in this room & when I asked about heating, I was told that there wasn’t any!! Come-on this is an easy fix….plug in a heater.
Happy hour in the lovely lounge area also a great idea which people took advantage of but again….freezing in there. ‘Sink into a chair by the fire’, I wish we could have!! A gorgeous fireplace with no fire!! Everyone was complaining.
At first glance we liked the room (even if quite small) especially as your eye is drawn to the lovely, wallpapered ceiling.
However, after settling in, you notice other things. Remember they advertise “alpine-chic rooms, where bold design meets botanical flair. Curl up in cosy …..unwind in our sanctuaries”
Reality. Slightly grubby carpet.
“Adjustable mood lighting’, if they mean the dimmer switch then it didn’t work & the lighting was poor.
Bed comfy but not sure what ‘Naumi's signature bedding’ was.
Chipped brown tables. Hard to open wardrobe door.
One chair although nicely upholstered.
Brown curtains.
Large ornate mirror & a couple of coat hooks added nothing to the room
Bathroom. Small, shower good but again a cold room. Loo paper & tissues not replenished, had to ask.
Not easy to find reception area or any attending staff. More than one person wandering around looking lost!
I get the feeling that the hotel is run on a day-to-day basis by ‘back-packers’.
This could be an exceptional hotel just as advertised, focus on the essentials & the customer service.
It’s not quite there & based on our room it needs some updating.

2026-05-13 via Tripadvisor
S
Susan couple au
10
Would recommend
Pros:

Great vibe. Loved the happy hour opportunity to meet other guests. Very helpful staff.

2026-05-13 via Nuitee
E
Ebie Joubert solo_traveller za
10
2026-05-12 via Nuitee
F
Fujimiya solo_traveller jp
8
Cozy and comfortable. Hospitality and service are great.
Pros:

The staffs are super helpful and kind. True Kiwi hospitality.
Breakfast and happy hour are included
Location is super convenient

Cons:

The bathroom facilities are bit old. They are clean though.

2026-05-10 via Nuitee
F
Fujimiya solo_traveller jp
8
Great location and hospitality
Pros:

Staff and service

Cons:

The bathroom facilities are old. Sink clogged.

2026-05-10 via Nuitee
S
Steve couple nz
10
Pros:

Loved it, happy hour much appreciated

2026-05-09 via Nuitee
R
ruthfN1603MT Couples
10
More than just a hotel.
Pros:

A little more than just a hotel. A wonderful experience all round. Lovely staff, clean and tidy, creative furnishings. Complementary happy hour was unexpected. Lots of fun. We’ll be back.

2026-05-08 via Tripadvisor
M
M2590EQjacqueliner Friends getaway
10
Great place to stay in Queenstown
Pros:

Highly recommend this boutique hotel. Great location, lovely rooms, not to mention the outdoor spa and happy hour. Staff are really helpful and friendly. Really loved our stay even although we had to leave for early flight home. Staff provided us with boxed breakfast. Could not fault it at all. Great place and value for money!

2026-05-03 via Tripadvisor
K
Katherine couple au
10
2026-05-02 via Nuitee
C
Climber58486075356 Solo travel
10
Wonderful Queenstown Hotel
Pros:

The Dairy Hotel is a terrific property with the perfect location in Queenstown. The owner Bryan was exceptional in accommodating a change to our travel plans and even had a wonderful welcome package of treats when we arrived. The hot tub was very relaxing as well! We highly recommend The Dairy Hotel!

2026-04-30 via Tripadvisor
L
lynnesV6164MM Couples
8
Good Central Location
Pros:

This hotel is within good walking distance to the town centre, restaurants and shops. It was quiet with a nice lounge area.

2026-04-29 via Tripadvisor