Staybridge Suites Gulf Shores by IHG

Hotels
•
Staybridge Suites
8.4 (816 reviews)
3947 Gulf Shores Parkway Highway 59 South , Gulf Shores , US
+1 251-277-4343

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Friendly, helpful staff and easy check-in
Convenient location near the beach
Consistently good/wonderful breakfast
Comfortable beds and spacious rooms with refrigerators
Overall highly recommended by many guests
Cons:
Initial room odor and at least one report of mold
Noise from guests above (stomping) affecting sleep
Ant problem at pool/outdoor area and damaged lounge chairs
Slow resolution of a lockout incident and unreceived promised points
Dated building areas and only one elevator

Categories

Cleanliness
7.6
Several guests reported the rooms and property were clean, but some noted an initial room odor and one report of mold on the ceiling—mixed cleanliness with specific issues to address.
Service
8.2
Front desk and staff were frequently praised as friendly and helpful and check-in was smooth for many, but a severe lockout incident that took over 2 hours and unresolved promised points represents a notable service failure.
Location
9
Multiple guests highlighted the convenient location (~10 minutes to the beach) and easy access to local attractions—consistently positive.
Room Quality
8.1
Guests praised comfortable beds, spacious rooms and refrigerators; however some experienced initial odors, upstairs noise/stomping and occasional mold—overall good but with occasional issues.
Amenities
7.2
Breakfast amenities are strong, but the pool/outdoor area had ant problems and damaged lounge chairs; building/equipment (single elevator, dated areas) were also noted—amenities need maintenance.
Value for Money
8.6
Several reviewers commented the stay offered good value for the price and location—positive value perception.
Food and Beverage
9
Breakfast was repeatedly described as wonderful with a variety of options (meat, eggs, fruit, waffles); food and beverage experience is a clear strength.
Overall Experience
9.5
Many guests described their stay as excellent or amazing and would recommend the property; a few operational issues (odor, noise, ants, a lockout incident) affected some stays but the aggregate experience is very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Suite Perfection

Luxurious Suites: Enjoy the convenience of a full kitchenette and free Wi-Fi in every suite, perfect for a relaxing stay near Gulf Shores.

Delicious Dining: Start your day with a hot breakfast buffet and wind down with complimentary appetizers and drinks during the evening reception.

Ultimate Relaxation: Take a dip in the outdoor pool, stay active in the 24-hour fitness centre, and explore nearby golf courses for a well-rounded stay.

Experience comfort and convenience at Staybridge Suites Gulf Shores. Book now for an unforgettable getaway!

Important information:

If you expect to arrive with pets, please contact the property in advance.

The great room, fitness center and business center will be closed during renovations. Breakfast will be served at an offsite location.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 816 reviews
Cleanliness: 7.6
Service: 8.2
Location: 9
Room Quality: 8.1
Amenities: 7.2
Value for Money: 8.6
Food and Beverage: 9
Overall Experience: 9.5
S
Spann • couple • us
10
The stay was excellent.
Pros:

The stay at Staybridge Suites Gulf Shores by IHG was excellent, from the "welcome" at the front desk upon arrival to the "have a safe trip" at departure. We really enjoyed our stay. A special thank you to the desk clerk and the maintenance personnel upon arrival.

Cons:

There were no complaints at all.

2026-10-29 • via Nuitee
A
Anthony • couple • us
8
2026-10-19 • via Nuitee
D
Donna • couple • us
9
2026-10-19 • via Nuitee
E
Edward • family_with_children • us
10
Pros:

Great stay. Everything was wonderful

2026-10-19 • via Nuitee
E
Edward • solo_traveller • us
10
2026-10-14 • via Nuitee
O
Ollie • solo_traveller • us
6
Pros:

The location of the hotel was good and it was clean. The bed was comfortable. The breakfast each morning was good.

Cons:

I didn't like the smell of the room when we first got there. I sprayed so lysol, and the smell was better. I didn't like that the TV didn't have the option to watch Netflix or YouTube. Also we was on the 3rd floor of hotel and the person on the 4th floor above us moved around and stomp most of the night for the three nights we were there,, so we didn't get much rest.

2026-09-18 • via Nuitee
L
Lori • extended_group • us
10
It was an amazing visit !!
Pros:

Very nice

Cons:

Nothing

2026-09-15 • via Nuitee
H
Holly • couple • us
10
Amazing place overall! Spray for ants outside at pool and buy new outdoor lounge chairs!
Pros:

The property was in a convenient location only about 10 minutes from beach. Breakfast was wonderful every morning with meat, eggs, fruit and waffles. Our room was amazing with plenty of space and refrigerator also! Would highly recommend! Staff was very friendly! Thank you so much!

Cons:

There was an ant problem out back at the pool and resting places. Their lounge chairs were in bad shape with chairs ripped.

2026-09-06 • via Nuitee
S
Susan • family_with_children • us
10
2026-09-04 • via Nuitee
B
Brice • family_with_children • us
7
2026-09-01 • via Nuitee
S
Schiro • couple • us
10
Great for a quick trip!
Pros:

Breakfast was great. Check in was easy and the front desk staff were great! Building is a little dated, but not a big deal-everything was clean and there was no mold.

Cons:

Too many spots saved for elite members

2026-09-01 • via Nuitee
B
Brooklyn • family_with_children • us
3
Location as fine but the property is old and needs renovation.
Pros:

The location to the beach and access to OWA Tropic Falls

Cons:

Mold on the ceiling and management

2026-09-01 • via Nuitee
E
Ellen • family_with_children • us
7
2026-08-25 • via Nuitee
L
LaRosha • extended_group • us
7
Overall good stay and price for the location
Pros:

The room was comfortable

Cons:

The hallways were hot, breakfast wasn’t replenished well, and there’s only one elevator for guest and staff to share

2026-08-23 • via Nuitee
B
benson • solo_traveller • us
10
Pros:

Staff were friendly and helpful. Food wa great. We met a lot of nice people there as well. Our young granddaughter loved it as well. She had a lot of great things to say about her vacation there.

Cons:

Our granddaughter wished we let her spend more time in the pool instead of taking her out and to the beach. No, everything was great.

2026-08-23 • via Nuitee
D
Derwood • solo_traveller • us
5
With the exception of being locked out of our room and missing a baseball game it was okay.
Pros:

The location was great and the rooms were good.

Cons:

We got locked out of our room and it took them over 2 hours to resolve the issue. My son missed his baseball game and they promised me 10000 reward points and as of today I have not received them.

2026-08-12 • via Nuitee
J
Julie • solo_traveller • us
1
Don't stay here!! Save your vacation.
Pros:

One employee during social hour. That is it. That is the only positive comment I have about this property.

Cons:

The front desk was not manned. We had to wait quite some time for check in. We received our room key & made it to elevator. The one elevator for the whole hotel is slow, small, hot & smells awful. We made it to our floor. The amount of food & garbage in the hallways was disgusting. There was a used plunger sitting in the hallway for the first 24 hours of our stay. Right outside our room door, there was French fries on the floor with a ton of garbage. There were dishes in the dishwasher. I did not go on vacation to do someone else's dishes. Speaking of dishes, they provided 3 plates, 2 bowls, 1 fork, 3 spoons & 17 butter knives. The king bed was not made properly. The fitted sheet was literally thrown on top of mattress. There was pubic hair & candy wrapper on the floor of the water closet. The floor by the sink & mirror was visibly filthy. I cleaned with a white rag to show front desk and it was black & covered in hair. The vents were covered in mold. It was so disgusting. When issues were brought up to staff, they were uninterested & bothered. I have pictures for proof.

2026-08-11 • via Nuitee
K
KarenKincaid • solo_traveller • us
4
Great staff,.but poor comfort
Pros:

The staff was so nice and accommodating!

Cons:

The TV in the bedroom didn't work. The pull out bed was awful! My kids could feel the bars on the bed. They ended up sleeping on tje floor.

2026-08-11 • via Nuitee
H
Hayden • couple • us
10
Comfy beds
Pros:

Everything

Cons:

Nothing

2026-08-11 • via Nuitee
G
Getaw • solo_traveller • us
10
2026-08-10 • via Nuitee