Staybridge Suites Gulf Shores by IHG

Hotels
Staybridge Suites
9 (911 reviews)
3947 Gulf Shores Parkway Highway 59 South , Gulf Shores , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Pet-friendly
Cons:
Musty room smell
Slow elevator
Overpriced for some guests

Categories

Cleanliness
8.46
Clean, but some reviews mention musty room smells.
Service
9.43
Staff was friendly and accommodating.
Location
8.97
Decent location close to the beach.
Room Quality
8.42
Rooms were clean and spacious, though some had issues.
Amenities
9.45
Great amenities including free breakfast and pet-friendly options.
Value for Money
8.91
Good value, but some mentioned being overpriced.
Food and Beverage
9.46
Breakfast was very good.
Overall Experience
8.93
Overall, it was a good stay but had some downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:26

Property Description

Suite Perfection

Luxurious Suites: Enjoy the convenience of a full kitchenette and free Wi-Fi in every suite, perfect for a relaxing stay near Gulf Shores.

Delicious Dining: Start your day with a hot breakfast buffet and wind down with complimentary appetizers and drinks during the evening reception.

Ultimate Relaxation: Take a dip in the outdoor pool, stay active in the 24-hour fitness centre, and explore nearby golf courses for a well-rounded stay.

Experience comfort and convenience at Staybridge Suites Gulf Shores. Book now for an unforgettable getaway!

Important information:

If you expect to arrive with pets, please contact the property in advance.

The great room, fitness center and business center will be closed during renovations. Breakfast will be served at an offsite location.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 911 reviews
Cleanliness: 8.46
Service: 9.43
Location: 8.97
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 8.93
J
Julissa solo_traveller us
10
Pros:

The suite was very comfortable.

Cons:

N/A

2026-07-04 via Nuitee
C
Carl solo_traveller us
1
Destroyed our vacation
Pros:

Free Wi-Fi

Cons:

Tv didn’t work ,ac didn’t work for 2 days told front desk they didn’t do anything wife googled how to reset tv it worked booked room months ago paid almost $1000.00 for 4 nights was put in handicap room ask if we could change Roos they said no but put another couple in a different room and they didn’t ask room was never cleaned not once we ran out of soap and towels trash was running over,lizards in outside trash cans,flies in room strange stuff in bottom of pool,drink dispenser out of coke,Diet Coke ,Coke Zero and ice even the coffee was cold we will never stay at a IHG property 2 of my sister in laws have bought membership into IHG so I gave it a try never again I will try to talk them in canceling their membership

2026-07-04 via Nuitee
L
LaPorchia family_with_children us
7
Decent stay.
Pros:

The location and the breakfast.

Cons:

The rooms needed to be cleaned and updated. No housekeeper in sight. Staff really didn’t talk much. Just straight to business and that’s it. The social hour food was cold.

2026-07-02 via Nuitee
F
Fenita couple us
10
2026-07-02 via Nuitee
K
Kelli solo_traveller us
10
2026-07-01 via Nuitee
M
Michael solo_traveller us
7
2026-07-01 via Nuitee
E
Erin family_with_children us
9
We had a nice stay
Pros:

It was very nice, situated close to the ball park.

Cons:

They really need another elevator for busy times.

2026-07-01 via Nuitee
S
Shelbea couple us
8
very clean, quiet place that was relaxing and cozy
Pros:

very friendly staff, room seemed very clean. the room ice machines were working slow and so the hotel had complimentary bags of ice for guests.. the breakfast was an amazing spread. loved the waffle maker!

Cons:

the elevator.. it was always so slow getting to the first floor, even when nobody was riding it down.

2026-06-29 via Nuitee
C
Carrie family_with_children us
7
Pros:

I liked the newness of the hotel and it seemed safe

Cons:

The people above us were constantly jumping and running all night long. It was horrible! We didn’t sleep at all. Called front desk and all they said was they just checked in(1:30 am) but it lasted literally until 5:00 am then back again at 8:30 am!!

2026-06-28 via Nuitee
T
Teresa solo_traveller us
9
2026-06-26 via Nuitee
H
Hannah couple us
4
2026-06-25 via Nuitee
T
Tammy extended_group us
9
2026-06-24 via Nuitee
R
Roy family_with_children us
2
Cons:

Didn’t receive towels by house service.
They only took out trash.

2026-06-22 via Nuitee
C
Chad family_with_children us
3
Don’t stay here if you can help it
Cons:

The property was pretty dated, a bathroom had stains on the walls smelled like mildew, and we found a vape pen in the couch cushions he folded out couch bed had hairs on it, and for the first time in my life, I had to ask the manager for the Cleaning crew to come and fully clean the unit

2026-06-22 via Nuitee
K
Kendra solo_traveller us
5
Pros:

Location is good. The rooms are accommodating to the size of people

Cons:

Room smelled as if pets were in the room prior to my stay. Room was not cleaned when I arrived so I had to wait and it still wasn't fully cleaned when I returned. Debris was in hallway. The side door was coming apart. Overall it appears that it is poorly maintained. Carpet throughout building needs to be deep cleaned or replaced. Housekeeping needs tweaking

2026-06-21 via Nuitee
K
Kayla couple us
10
2026-06-19 via Nuitee
M
Mary couple us
10
2026-06-18 via Nuitee
A
Allie family_with_children us
10
2026-06-18 via Nuitee
L
LaShana couple us
6
It was decent but I would not book here again.
Pros:

We were close to everything! Did not have to drive too far. The breakfast was delicious every day. The staff were really friendly and helpful.

Cons:

Our two bedroom suite would have been perfect if it weren’t for the excessive amount of dog hair that we found all over our sofa and in our beds upon arrival. We have no issue with pet friendly policies but there should be specific rooms to accommodate pet owners. We saw housekeepers but I don’t think they cared much about the cleanliness of the hotel. We saw the same Apple Jack cereal in the same spot on the floor in the hallway from the entire 3 days that we were there. We had to ask for new bedsheets due to dog hair and we had to ask for a vacuum and so much dog hair came up no

2026-06-16 via Nuitee
E
Emily couple us
10
2026-06-16 via Nuitee