Hilton Garden Inn West 35th Street

Hotels
•
Hilton Garden Inn
8.8 (4152 reviews)
63 West 35th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
7.95
Some reviews mentioned issues with cleanliness.
Service
9.45
Staff were described as friendly and helpful in multiple reviews.
Location
9.45
Guests frequently praised the hotel's prime location.
Room Quality
8.95
Rooms mentioned as lovely and comfortable, though in need of some renovation.
Amenities
7.95
Some guests noted the lack of amenities in the room.
Value for Money
8.95
Most reviews indicate satisfaction with value, though some noted pricing issues.
Food and Beverage
8.45
Mentioned in a review as needing improvement with breakfast options.
Overall Experience
9.25
Overall a very positive stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:41

Property Description

Prime Location in Midtown Manhattan
Hilton Garden Inn New York/West 35th Street is perfectly situated just steps away from iconic landmarks like the Empire State Building, Times Square, and Madison Square Garden.

Modern Rooms and Amenities
Experience comfort and convenience in our well-equipped rooms and suites, complete with a flat-screen TV, microwave, mini-fridge, and Keurig® coffeemaker for a relaxing stay.

On-Site Dining and Fitness Options
Indulge in delicious meals at our restaurant and bar, grab snacks at the convenience pantry, and stay active at the 24/7 fitness center with a Peloton® Bike.

Book your stay at Hilton Garden Inn New York/West 35th Street for a memorable and enjoyable experience in the heart of the city.

Important information:

Please note that package handling fees apply for more than 3 packages or packages that weigh over 20 lbs or packages that are larger than 20 inches x 20 inches in size.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 66 per day.

Location

Guest Reviews

8.8
Based on 4152 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 7.95
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.25
S
sle79 • Solo travel • Cape Coral, Florida
10
Another amazing stay!
Pros:

I am a repeat customer and will
only stay here at the Hilton Garden Inn on 35th. The walk is easy from Penn Station on 33rd St. I feel safe, the hot shower was amazing after walking NYC, the Lyft drivers arrived 2 minutes or less in front of the hotel, the King bed was so comfy, stayed 3 nights and opted for once for Housekeeping. Spotless. Thank you for having the microwave and fridge in the room. Quick elevators. The front desk and everyone so friendly. Thank you for your excellent communication and kindness. It goes a long way. Looking forward to my next stay.

2026-05-30 • via Tripadvisor
V
Vahit • family_with_children • tr
10
2026-05-30 • via Nuitee
I
Imran • solo_traveller • bd
8
Pros:

Location is exellent, rooms are good and the breakfast needs for variations.

Cons:

The Elevators.

2026-05-30 • via Nuitee
L
Loranell • extended_group • qa
9
Great location, spacious room with an Empire State Building view, and excellent service ( by Anna).
Pros:

I had a pleasant stay at the hotel. The room was very spacious, clean, and comfortable, with two double beds , there was plenty of space to relax and store my luggage. The room was well maintained, and the bed was comfortable for a good night's sleep.
One of the highlights of my stay was the view from my room. I could see the Empire State Building right outside my window, which made the experience feel even more special and memorable.
The location was excellent—just a short walk from Herald Square subway station and about three minutes from Macy's, There were also plenty of restaurants, food stores, cafes, and shops nearby, which made dining and shopping very convenient.
I would like to give special thanks to Anna for her outstanding assistance. My flight was rescheduled, and I needed to extend my stay by one more night, making my visit a total of four nights. Anna was incredibly helpful in arranging the extension and ensuring everything was handled smoothly. Her kindness, professionalism, and excellent customer service made a stressful situation much easier to manage.
Overall, I had a wonderful four-night stay and would gladly recommend this hotel to others because of its spacious rooms, fantastic location, beautiful view, convenient amenities, and exceptional service.

Cons:

Although breakfast was not included in the room rate, the hotel has a convenient store in the reception area where guests can easily purchase snacks, drinks, and other essentials at any time.

2026-05-29 • via Nuitee
S
Silvio • couple • br
8
2026-05-28 • via Nuitee
M
Martina • couple • ar
9
2026-05-28 • via Nuitee
D
David • solo_traveller • cz
8
2026-05-27 • via Nuitee
J
Juan Rodrigo Mejia B • extended_group • co
10
todo espectacular
Pros:

todo

2026-05-27 • via Nuitee
M
Martina • family_with_children • si
9
2026-05-27 • via Nuitee
J
Jerome • solo_traveller • fr
10
2026-05-27 • via Nuitee
M
Marcelo • family_with_children • ar
9
Pros:

Personal muy amable

2026-05-26 • via Nuitee
A
Ahmad • family_with_children • us
8
Pros:

Everything was 10/10 except the staff, they were kinda rude idk why, some of them was so nice specifically the night staff. Whereas day staff was kinda odd. Other than that hotel met my requirement, except providing WATER. They only provide water at checkin, all other days nothing, I do travel internationally, never ever experience this bottle of water situation at international hotel chains.

Cons:

WATER POLICY TOO ODD. MUST BUY YOUR OWN WATER. THEY ONLY PROVIDE WATER AT CHECKIN. DAY TIME STAFF IS AHH IDK EITHER THEY ARE TIRED OF THEIR JOB OR THEY ARE GOING THROUGH SOMETHING LMAO.

2026-05-26 • via Nuitee
K
Koske • solo_traveller • ke
6
The staff were generally good
Pros:

The location

Cons:

The breakfast and there were no closet in the room

2026-05-26 • via Nuitee
8
888katherineb • Family
10
Great Staff & Hotel
Pros:

Tony and the staff were so great to our family! We had such a hospitable stay for our long weekend in the Big Apple. Would definitely return!

2026-05-25 • via Tripadvisor
P
Paul • solo_traveller • ie
8
2026-05-25 • via Nuitee
D
Destinee • couple • us
10
Pros:

I loved the hotel and its location. The view was awesome. We plan to come back to this location in September.

2026-05-25 • via Nuitee
P
Patricia • couple • us
9
Made far a great short get away!
Pros:

The location was perfect! Central to everything. Away from the direct hustle and bustle of Times Square but yet a rock throw away, easily accessible. Lots shopping, right across the street from the iconic Macy's.

Cons:

The price could have been cheaper and breakfast could have been included, but still a great stay. I would definitely book again!

2026-05-25 • via Nuitee
E
Emir • solo_traveller • tr
2
Pros:

Location

Cons:

Stuff, dirt

2026-05-25 • via Nuitee
B
binduborle • Family • Dubai, Emirate of Dubai
8
Great stay
Pros:

The location of the hotel is fantastic and the subway station is very close.
The room size was quite good with a nice view.
The staff- friendly, warm and welcoming.
The accommodation met our expectations and we had comfortable stay.
Great value for money.

2026-05-24 • via Tripadvisor
D
Darius • solo_traveller • us
8
Pros:

The view even though it was extra

Cons:

Rooms are on the tight side

2026-05-24 • via Nuitee