Hilton Garden Inn West 35th Street

Hotels
•
Hilton Garden Inn
8.4 (4273 reviews)
63 West 35th Street , New York , US
+1 212-594-3310

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Excellent location near subway and attractions
Clean rooms and bathrooms
Spacious rooms and comfortable beds
Helpful/friendly luggage and many front‑of‑house staff
Connecting rooms available
Cons:
Breakfast quality limited or not included; frequently criticized
Perceived poor value for money given price
Some staff isolated negative interactions (rude/impatient receptionist)
Noise issues for some rooms (behind elevators, loud AC)
Occasional elevator wait times and slow heating in some rooms

Categories

Cleanliness
9
Multiple reviews praise cleanliness and sanitary standards (rooms and bathrooms described as very clean); one mention complains about carpet cleanliness.
Service
8.4
Staff frequently described as helpful, friendly and smooth at check-in/out and luggage staff praised; isolated negative reports of an impolite receptionist and one impatient staff member when asked about Wi‑Fi.
Location
9.6
Consistently cited as a strong positive: superb, central Midtown/near subway, within walking distance of many attractions and restaurants.
Room Quality
8.8
Rooms noted as spacious for Midtown, large bathrooms and comfortable beds; some minor negatives such as loud air conditioning, occasional noise from elevator area, and slow heating in one case.
Amenities
8.4
Connecting rooms available and luggage storage/staff praised; some manageable elevator wait times at peak hours and a few guests noted lack of included breakfast as an amenity issue.
Value for Money
7.2
Several guests felt the property was expensive for what was delivered and compared unfavorably to other Hilton stays, indicating poor value for price paid.
Food and Beverage
6.8
Repeated complaints about breakfast quality and limited options (hot items poor, restrictions on repeats, or breakfast not included); overall F&B seen as below Hilton expectations.
Overall Experience
9
Overall positive stay driven by location, room comfort and cleanliness; mixed service experiences and weak breakfast/F&B lower perceived value but many guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Prime Location in Midtown Manhattan
Hilton Garden Inn New York/West 35th Street is perfectly situated just steps away from iconic landmarks like the Empire State Building, Times Square, and Madison Square Garden.

Modern Rooms and Amenities
Experience comfort and convenience in our well-equipped rooms and suites, complete with a flat-screen TV, microwave, mini-fridge, and Keurig® coffeemaker for a relaxing stay.

On-Site Dining and Fitness Options
Indulge in delicious meals at our restaurant and bar, grab snacks at the convenience pantry, and stay active at the 24/7 fitness center with a Peloton® Bike.

Book your stay at Hilton Garden Inn New York/West 35th Street for a memorable and enjoyable experience in the heart of the city.

Important information:

Please note that package handling fees apply for more than 3 packages or packages that weigh over 20 lbs or packages that are larger than 20 inches x 20 inches in size.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Guest Reviews

8.4
Based on 4273 reviews
Cleanliness: 9
Service: 8.4
Location: 9.6
Room Quality: 8.8
Amenities: 8.4
Value for Money: 7.2
Food and Beverage: 6.8
Overall Experience: 9
A
Amauri • couple • br
3
Este hotel é bem localizado, mas o valor e o atendimento não compensam a estadia.
Pros:

A localização é ótima! Perto do metro e de várias atrações. Os funcionários do guarda malas eram ótimos!!!

Cons:

Uma das funcionárias da recepção era muito seca e também nada educada.
O pior pra minha esposa e para mim foi o café da manhã. Se for pra oferecer o que oferecem é melhor não ter nada. É preciso escolher o que quer e não se pode repetir. No primeiro dia pedi um pão com bacon e ovo. Certamente o pior lanche que comi em 15 dias nos Estados Unidos.
Fiquei em 2 Hiltons em Chicago que eram ótimos e este de Nova York foi uma grande decepção. O mais caro, mas mesmo assim o pior. Não compensa de forma alguma, o que é uma pena, pois gosto da linha hoteleira.

2026-10-31 • via Nuitee
A
Attila • extended_group • be
10
Pros:

Superb location. Helpful staff with smooth check in and out.
The hotel delivers the Hilton standards and certainly exceeds what one may get in Manhattan from on pier hotels.
The cleanliness and sanitary standards make the hotel a reluable choice.
A definitive yes for choosing the hotel when we return to NY.

Cons:

Anticipate some waiting time at elevators in peak hours, yet this is manageable.

2026-10-31 • via Nuitee
T
Trisha • family_with_children • us
9
Convenient and clean option!
Pros:

We loved the location of the hotel and the walkable options nearby. We also had connecting rooms (we booked 2 rooms for our family), which was a huge bonus.

Cons:

Breakfast is not high quality, mainly the hot food options.

2026-10-31 • via Nuitee
D
Danny • solo_traveller • co
10
Volvería mil veces, buena ubicación
Pros:

Todo

Cons:

No tenía desayuno

2026-10-30 • via Nuitee
D
Danny • couple • co
10
Perfecto todo
Pros:

Volvería mil veces

Cons:

Todo estaba perfecto pero no tenía desayuno

2026-10-30 • via Nuitee
E
Emma • couple • au
9
Pros:

This hotel was perfect for us, the perfect location allowing us to walk to majority of the sites. The room was a great size and enough floor space to layout two large suitcases. Bathroom was large and very clean as well. I would 100% stay here again when we come back to New York

Cons:

It was quite perfect, if I was to say anything it would be that the aircon is quite loud, however it kind of blocked out any street noise so wasn’t too bad.

2026-10-30 • via Nuitee
S
Sewon • solo_traveller • kr
8
Pros:

위치가 좋았습니다.
펜스테이션도 근처이고 타임스퀘어, 파크에비뉴, 브라이언트 파크 등도 모두 도보권입니다.

Cons:

난방시설이 조금 부실해서 방을 덥히는데 시간이 오래 걸렸습니다. 5시에 저녁먹으러 나가면서 히터로 맞춰놓고 온도도 높게 설정했는데도 9시 즈음 돌아왔는데도 그렇게 따뜻한 느낌은 없었습니다.

2026-10-29 • via Nuitee
M
Marek • family_with_children • cz
8
2026-10-29 • via Nuitee
T
Tanja • couple • de
9
2026-10-29 • via Nuitee
F
Felix • couple • de
8
2026-10-29 • via Nuitee
N
Nora • family_with_children • fr
9
Hôtel très confortable, vue magnifique et à 2 pas du métro
Pros:

On était au 21eme étage avec une très belle vue sur la ville et l’Empire. Très peu de bruit de la rue. La chambre était très bien équipée, le lit confortable.
A littéralement 5 pas du métro, un vrai plus.

Cons:

Dommage que le petit déjeuner soit un peu léger. Il faut choisir entre le café ou le jus de fruit ! Pour un Hilton, on s’attendait à mieux.

2026-10-29 • via Nuitee
C
Curtis • couple • ca
7
Good…however a staff was a bit impatient when I asked for assistance in accesssing wifi
Pros:

Location was good

Cons:

Crowded street

2026-10-28 • via Nuitee
M
Matus • extended_group • sk
8
Pros:

Jednoznačne poloha

Cons:

Čistota koberca

2026-10-28 • via Nuitee
A
Asala • couple • il
10
Pros:

Clean, comfortable and great location

Cons:

Nothing

2026-10-28 • via Nuitee
R
Robert • solo_traveller • us
10
2026-10-28 • via Nuitee
K
Kristin • extended_group • us
9
Pros:

Spacious room for midtown

2026-10-28 • via Nuitee
S
shirley • family_with_children • il
7
אחלה מלון, נחזור
Pros:

המיקום והחדר מצוינים

Cons:

רועש מאד שמו אותנו מאחורי המעליות והיה רעש בלתי פוסק
ארוחת הבוקר לא שווה את המחיר כפעדיך לאכול מסביב

2026-10-27 • via Nuitee
N
Nasser • solo_traveller • qa
10
2026-10-27 • via Nuitee
S
Serdar • couple • tr
9
2026-10-27 • via Nuitee
P
Parisa • solo_traveller • us
10
2026-10-27 • via Nuitee