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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Business center
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Heating
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Concierge service
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Vending machine - drinks
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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Key card access
Review Highlights
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Property Description
Victorian Charm in the Heart of Durango
Step into a world of elegance and comfort at General Palmer Hotel Durango. Luxurious Accommodations await you, with each room boasting Victorian style décor and modern amenities such as free Wi-Fi and flat-screen TVs.
Relaxation and Convenience are at your fingertips with access to a library for book lovers, a business centre for professionals, and a 24-hour reception for all your needs.
Located just steps away from the famous Durango & Silverton Narrow Gauge Railroad & Museum, and a short drive from Fort Lewis College, our hotel offers the perfect blend of history and convenience. Book your stay now and experience the charm of General Palmer Hotel Durango.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The inner room was very comfortable, clean, and quiet. The bed was very comfortable and the room was a nice size, adequately stocked, and the temperature control was very good. We did not eat breakfast but the area for this was very pleasing. The staff was very friendly and helpful. The only lacking amenity would be a restaurant.
Très bon emplacement en centre ville. Bel établissement. Jolie terrasse.
Peut faire mieux pour le petit déjeuner. Lits petits pour des lits doubles...
This is a beautiful old hotel which has been well maintained and updated, except for the very tiny, antiquated elevator which barely holds 1 person with his/her luggage. The hotel is on the main street in Durango, so you can easily walk to many restaurants in the area. Our room was spacious and comfortable. Unfortunately, this hotel is right near the railroad tracks, so you will hear the early train whistles, which are quite loud. And, being on the main street, you are near several bars whose noisy patrons woke us up at 1 AM. Plus, the motor cycles they used were very loud.
Chose the General Palmer based on location. Glad we did. A great hotel with lots of charm. Very clean fantastic service. Typical cont breakfast. We loved everything about this place. And a 2 min walk to the train
The General Palmer Hotel is a beautiful historic hotel with a lot of character and charm. The location is excellent, right in the heart of downtown Durango on the main commercial street, within walking distance of restaurants, cafés, shops, and directly next to the train station. The room was very clean and comfortable, the staff were friendly and professional, and the breakfast was excellent. Free parking was also a great advantage. Overall, everything was convenient and the experience was wonderful.
Nothing significant. Everything was excellent and met my expectations.
I loved how it felt like I was going back in time! Everything was cool to look at.
I liked everything! The elevator is an old style elevator, I enjoyed it, but I can see how it could be a negative for some people because it is tiny.
We really enjoyed our stay here during our instate road trip . The location is excellent except for the day train noise . But the train noise is honestly everywhere and it stops around 8:00 pm.
We stayed in the Presidential suite , which was a nice large room . The furniture and decor is definitely dated . But a lot of people like the old timey look - we are the odd ones . It is quite charming in its own way .
It was a super hot week -@94 degrees and the old AC worked like a charm to keep us cool - a huge plus .
The staff are extremely friendly and helpful . There are also coffee and water stations all throughout the hotel . The elevator is super small but a hoot. Be advised about the cute but small elevator. Overall a lovely stop on our journey.
Much better than I expected, more choices too. Served in a beautiful room.
Perfect location, very clean and comfortable room.
The elevator is quaint; but difficult to work with bags and won't hold more than two.
L emplacement et le charme de la bâtisse
Oozes old west charm.
The General Palmer had many positives:
- location was great for the train and EV charging
- ample parking easily accessed at no extra charge
- comfortable rooms with excellent AC
- quiet hotel away from the crowds.
- complimentary coffee, tea and bfast.
No complaints or issues.
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