Holiday Inn Express & Suites Fort Worth Downtown by IHG

Hotels
•
Holiday Inn Express
7.6 (195 reviews)
1111 W Lancaster Ave, Fort Worth, Texas, 76102 , Fort Worth , US
1-817-698-9595

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Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Gift shops or newsstand
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Dirty property
Overpriced for quality

Categories

Cleanliness
6.15
Very dirty property - staff were unprofessional.
Service
8.65
The front desk staff were fantastic and offered great service.
Location
8.65
Convenient to the convention center and other locations.
Room Quality
6.15
No hot water and blood stain on sheet.
Amenities
8.65
Hotel was clean and close to a quiktrip.
Value for Money
6.15
Overpriced for quality received.
Food and Beverage
8.65
Staff that made morning breakfast provided a pleasant experience.
Overall Experience
7.75
Mixed experience; staff were helpful but several issues affected stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:57

Property Description

Indoor Pool and Complimentary Shuttle

Delicious Dining Options and Complimentary Breakfast

Convenient Location and Nearby Attractions

Step into comfort and convenience at Holiday Inn Express Hotel & Suites Fort Worth Downtown, an IHG Hotel. Book your stay now for an unforgettable experience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 195 reviews
Cleanliness: 6.15
Service: 8.65
Location: 8.65
Room Quality: 6.15
Amenities: 8.65
Value for Money: 6.15
Food and Beverage: 8.65
Overall Experience: 7.75
A
Antonio • family_with_children • us
5
Pros:

ubicación

Cons:

La habitación no estaba en las mejores condiciones, poca presión de agua, cortina del baño rota, en general me pareció caro para que no se cuiden esos detalles importantes.

2026-07-02 • via Nuitee
J
Jorge • solo_traveller • us
10
2026-06-30 • via Nuitee
P
Patty • solo_traveller • us
5
Overall needs new management
Pros:

Nothing building showing age

Cons:

Had a bad smell, bathtub water wouldn’t shut off

2026-06-15 • via Nuitee
J
Jerry • couple • us
7
The hotel was nice just the fact that we didn't have hot water
Pros:

Some of the staff was awesome after us having an experience of not having hot water for a day two days one of the staff people finally moved us to a different room

Cons:

We were without hot water for two days and taking a cold shower

2026-06-15 • via Nuitee
C
Charlie • couple • gb
1
2026-06-14 • via Nuitee
W
Wendy • couple • us
8
2026-06-13 • via Nuitee
C
Cindy • solo_traveller • us
9
Pros:

Good location

2026-06-08 • via Nuitee
A
Aline • couple • br
8
Excellent, had everything I needed, good staff and great breakfast
Pros:

Everything I needed was available there. Breakfast was excellent. Staff was polite and helpful. Hairdresser, Iron and ironing board available in the room saved my life!

Cons:

The water from shower wasn’t warm enough when I took shower around 6-7pm and shuttle wasn’t available during my stay.

2026-06-07 • via Nuitee
E
E8335RAmarcusw • Family
4
Hotel was not as advertised.
Pros:

The hotel staff was friendly, that is the only reason this place got 2/5. The hotel was advertised as a nice clean hotel in downtown Ft Worth. This place is the opposite. Overall, The building is dirty and falling apart. The area around the hotel is very ghetto and run down. I had to have my children close the blinds in their room because they were watching a drug addict dig through the dumpster in the parking lot. Parking is very limited and congested.

Our rooms: We had 2 rooms booked, the first room that they plaint children in, the shower didn’t work at all. They then moved our children to the adjoining room next door. In this room, the bathtub drain was missing and the shower barely sprayed. The other room that my wife and I were in, the shower barely worked in it. You could literally pour water out of a cup harder than the shower sprays. Also, bathtub spout with shower knob would almost come completely out of the wall when engaging the shower. The toilet in our room wouldn’t hardly flush. If you went #1 you would have to flush the toilet literally 7-8 times to get it to go down. We ended up just using our kids bathroom across the hall due to the toilet not functioning. We were told by staff that they could have the “engineer” come to look at the toilet but they never did. And these things should already be in good working repair prior to renting the room. No one wants to have to have a repairman in their room working on stuff while you’re trying to enjoy a trip.

We have always stayed at IHG brand hotels with good experiences thus far. However, we will not be staying with IHG/HIE again.

2026-06-06 • via Tripadvisor
R
Ronda • family_with_children • us
10
Pros:

Staff was extremely friendly and helpful.

Cons:

Ice machine on our floor did not worth. The Hot Tub was also out of order during our stay.

2026-06-02 • via Nuitee
S
Samantha • family_with_children • us
10
2026-06-02 • via Nuitee
M
Misti • solo_traveller • us
10
2026-06-01 • via Nuitee
F
Francisco j • couple • us
10
2026-05-31 • via Nuitee
A
Amanda • family_with_children • us
8
2026-05-31 • via Nuitee
C
Caruthers • solo_traveller • us
9
Post surgery visit
2026-05-27 • via Nuitee
K
Kristina • solo_traveller • us
8
Pros:

Friendly staff

Cons:

Seen a lot of homeless individuals, high population just across the street. One individual was rummaging through trash in hotel parking lot.

2026-05-27 • via Nuitee
A
Ashlee • solo_traveller • us
10
2026-05-27 • via Nuitee
A
Alexandre • solo_traveller • us
9
Good
Pros:

Good bed and bathroom. Quick drive to Fort Worth Stockyards.

Cons:

Parking lot was $32 per night

2026-05-26 • via Nuitee
C
Coutinho • solo_traveller • us
9
2026-05-25 • via Nuitee
T
Thelma • family_with_children • us
10
Pros:

The breakfast was great and the staff was very attentive.

2026-05-25 • via Nuitee