Holiday Inn Express & Suites Fort Worth Downtown by IHG

Hotels
•
Holiday Inn Express
8.2 (1043 reviews)
1111 West Lancaster Avenue , Fort Worth , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Close to downtown / good location
Excellent breakfast
Helpful and polite staff
Some clean and comfortable rooms
Amenities available (hairdresser, iron/ironing board)
Guests stating they'd book again
Cons:
Unexpected/charged parking fees
Shower, bathtub and toilet maintenance problems (low pressure, valves, missing drains)
No or unreliable hot water for some guests
Building showing age / dirty / bad smell
No airport shuttle / shuttle not available
Some unwelcoming staff reports; safety/area concerns for a guest
Elevator glitchy; parking tight

Categories

Cleanliness
5.2
Multiple guests reported a dirty, aging building, bad smells and rooms in poor condition (missing drains, grime). A few mentions said rooms were 'pretty clean', but overall cleanliness is a clear negative trend.
Service
9.7
Service is frequently praised: polite, helpful staff, quick check-in and some staff moved guests after issues. There are isolated reports of unwelcoming staff or slow maintenance response, but the dominant sentiment is strong, helpful service.
Location
9.6
Consistently described as neat/close to downtown and a good location (including Spanish 'ubicación'). One guest found the surrounding area run-down, but location proximity to downtown is a strong positive.
Room Quality
5.6
Many reports of maintenance problems: low water pressure, shower valves that won't shut, broken curtains, missing bathtub drains, showers that barely spray and toilets that don't flush. A few guests noted comfortable rooms, but room quality is generally poor.
Amenities
9.7
Breakfast is repeatedly praised and extras (hairdresser, iron/ironing board available) were appreciated. Negatives include lack/unavailability of shuttle and paid parking, but overall on-site amenities were strong in guest comments.
Value for Money
6.4
Several guests felt the hotel was overpriced given maintenance and condition issues; unexpected parking fees and extra charges reduced perceived value despite good breakfast and location.
Food and Beverage
9.7
Breakfast is repeatedly described as 'really good' or 'excellent' across multiple reviews, making F&B one of the strongest positives.
Overall Experience
9.7
Overall impressions are mixed but tilt positive: many guests praise staff, breakfast and location and would book again, while others report serious maintenance and cleanliness problems. The dominant feedback highlights strong service and amenities despite maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:16

Property Description

Convenient Location
Located in the heart of Fort Worth, Texas, our hotel is just a stone's throw away from the renowned Fort Worth Zoo and other popular attractions.

Modern Amenities
Each of our guestrooms is equipped with microwaves and mini-refrigerators, ensuring that your stay is as comfortable as possible.

Nearby Attractions
Explore the nearby Fort Worth Convention Center, the Fort Worth Museum of Science and History, and the prestigious Texas Christian University, all just a short distance from our hotel.

Ready to experience the best of Fort Worth? Book your stay with us now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1043 reviews
Cleanliness: 5.2
Service: 9.7
Location: 9.6
Room Quality: 5.6
Amenities: 9.7
Value for Money: 6.4
Food and Beverage: 9.7
Overall Experience: 9.7
D
Dessirae • solo_traveller • us
2
Pros:

It was okay

Cons:

Staff was rude and they charge a ridiculous amount for parking

2026-09-15 • via Nuitee
D
Dale • extended_group • gb
10
2026-09-14 • via Nuitee
R
Rene • family_with_children • us
6
2026-09-14 • via Nuitee
A
Anna • solo_traveller • us
10
2026-09-11 • via Nuitee
M
Marcelo • solo_traveller • cl
7
Pros:

La comodidad del lugar

Cons:

Algunas áreas se veían con falta de manutención como por ejemplo el ascensor

2026-09-09 • via Nuitee
S
Sandra • couple • us
8
2026-09-09 • via Nuitee
E
Eric • couple • us
10
2026-09-08 • via Nuitee
C
Calderon • solo_traveller • us
5
Pros:

Beds

Cons:

Price

2026-09-06 • via Nuitee
J
John • solo_traveller • mx
10
Habitación Nevera | Desayuno Americano
Pros:

El desayuno tipo buffet, sencillo, sin muchas opciones, pero son bastante buenas para un desayuno bastante rico

Cons:

No hubo algo en particular que me desagradara

2026-09-04 • via Nuitee
A
Alexander • couple • gb
8
Pros:

Location

2026-09-04 • via Nuitee
C
Corné • couple • nl
7
Good for a stay in Fort Worth
Pros:

Good location, breakfast is ok, room was nice

Cons:

There seems to be only very hot water even spooling the toilet

2026-09-03 • via Nuitee
D
Dancy E. • couple • us
10
Enjoyable experience
Pros:

One of the best

2026-09-01 • via Nuitee
H
Harleigh • couple • us
5
It worked for the night.
Pros:

The staff was friendly and kind.

Cons:

The A/C sucked in the room and no A/C in halls. Run down and not well kept

2026-09-01 • via Nuitee
A
Abernathy • couple • us
8
2026-08-28 • via Nuitee
R
Richard • solo_traveller • us
8
2026-08-24 • via Nuitee
A
Alan • solo_traveller • gb
1
2026-08-23 • via Nuitee
N
Nayeli Ana • couple • us
10
Pros:

Everything was excellent

2026-08-21 • via Nuitee
E
Eofemio • couple • us
10
Pros:

Everything was excellent

2026-08-21 • via Nuitee
S
Sheila • couple • us
3
Will not ever stay at this location ever again.
Pros:

The bed was comfortable.

Cons:

The receptionist was very rude. She had of attitude like she didn’t wanna be there. The room itself had water spots from water damage and the room smelled like Mold, and I am very allergic to those type of spores. I had to pay $34 to park at the hotel and then to park and see homeless people sleeping on the ground around the vehicles. I felt very unsafe and the receptionist attitudeattitude was it was no big deal. I was afraid to go to my car the early morning I left because it was dark and was traveling alone.

2026-08-21 • via Nuitee
R
Roberto Alejandro • family_with_children • us
10
2026-08-15 • via Nuitee