The Victoria Hotel

Hotels
8.3 (4519 reviews)
Queen Street , Eyre Square , Galway , ie

Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent cleanliness
Food quality issues

Categories

Cleanliness
7.76
Several reviews mention dirty carpets and unclean cushions.
Service
9.23
Staff are frequently described as friendly and helpful.
Location
9.27
Multiple reviews highlight the hotel's excellent location.
Room Quality
8.22
Rooms are described as clean and comfortable but with some notes on noise and temperature.
Amenities
8.25
General comments on amenities suggest they are adequate but could include more.
Value for Money
7.71
Concerns about food quality and parking fees relative to overall cost.
Food and Beverage
7.26
Mixed reviews, including experiences of raw food and overpriced breakfast.
Overall Experience
8.73
Most guests express overall satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:55

Property Description

City Centre Location in Galway
Located in the heart of Eyre Square, The Victoria Hotel offers convenience with its proximity to the bus and train station. Explore Galway's vibrant city center right at your doorstep.

Comfortable Rooms and Amenities
Enjoy spacious en-suite rooms adorned in warm colors, equipped with modern conveniences like TVs, tea/coffee facilities, and complimentary Wi-Fi. Relax in comfort during your stay.

Dining Experiences at Queen Street
Indulge in fresh, cooked-to-order dishes at our restaurant and gastro bar. With diverse menus catering to all dietary needs, including vegetarian and vegan options, savor the flavors of Queen Street.

Experience the best of Galway with us at The Victoria Hotel. Book now for a memorable stay in the heart of the city.

Important information:

Please note that if a visa debit card is provided a preauthorisation if required will hold for up to three working weeks on the card, alternatively you can contact us prior to arrival with a credit card number where the pre-authorization will hold for up to 5 working days.

The hotel requests that guests forward the rooming list for all rooms prior to arrival.

When booking 3 rooms or more, different policies and additional supplements will apply.

Please note that the property doesn't accept cash payments for accommodations. Guests can use cash in Food & Beverage outlets.

Here at The Victoria Hotel we are city center located in Eyre Square Galway, next to the bus and train station. It offers spacious rooms with attached bathroom, a restaurant and a full service bar in Queen Street, Galway's newest Gastro bar.

Rooms at the hotel are decorated in warm colors and feature private bathrooms and hairdryers. They also include a TV and facilities for making tea and coffee. Free Wi-Fi is available in public areas of the hotel.

Our guests can benefit from a special overnight parking rate at the nearby Q-Park multi-story car park located on Merchants Road.

Here at The Victoria Hotel we pride ourselves on fresh elements through our fresh, cooked to order dishes. Our exciting menu's cater for all dietary requirements along with vegetarian and vegan options available as well throughout the day.

Our Breakfast service is offered in our Restaurant from 7.30am until 10am midweek and from 8am until 11am at the weekends. Come try our hot food menu all cooked to order for each plate.

At our Queen Street Gastro bar we open from 10am every morning for our fantastic barista style coffee's and our freshly made café option's. We offer our Lunch menu from 12pm until 3.45pm Monday to Sunday, our Á la carte menu from 4pm until 8.45pm. Along with our fresh menus along and our signature cocktail menu we ensure you experience Queen Street at its very best.

We are located just off Eyre Square with all major attractions and tour operators departing nearby. If you have any questions please feel free to contact us. Our Front Office team is available from 7.30am until 11pm everyday, we are always more than happy to help.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SNN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 4519 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.73
L
Lisa couple au
8
Great location
Pros:

Good location

Cons:

Miscommunication between front desk and breakfast staff which meant that we were out of pocket even though we’d prebooked. No immediate “oh, I’m so sorry, and here is your refund “, and we were made to feel like we’d made the mistake (which, of course, we hadn’t). Just a small issue, but it has left a mark.

2026-06-13 via Nuitee
L
Louise solo_traveller us
10
Pros:

Excellent location! Very clean and great breakfast

2026-06-12 via Nuitee
M
Mari solo_traveller us
9
Would definitely stay here again!
Pros:

Great location, comfortable, full service hotel with delicious breakfast and full bar. Great location in the middle of Galway and yet, very quiet. Terrific value.

2026-06-12 via Nuitee
E
ESTHER solo_traveller es
7
Pros:

La ubicacion y la atencion del personal muy amable

Cons:

Que la habitacion tuviera una ventana que daba a un muro, sin poder tener vista de la calle, ventilacion alguna, luz natural cero.

2026-06-12 via Nuitee
L
lenlo couple us
8
Expensive, but nice & central little hotel
Pros:

The room was small, but quite comfortable and pleasant.
The breakfast was good and varied.
The location was very central.
The staff was helpful and attentive.

Cons:

To be honest, for €200+/night, I would have expected a much higher standard, but maybe that's just Galway for you.
You can park at the nearby train station car park for a lot cheaper than the hotel's "discounted" parking garage (€7.50/24h vs €20).

2026-06-11 via Nuitee
E
Edgar couple ch
7
Top Lage und sehr freundliches Personal.
Pros:

Top Lage!

Cons:

Lärm die ganze Nacht im Hinterhof und ganz extreme Beschallung zwischen nachts um 2 bis 3 Uhr um den Busbahnhof herum .

2026-06-11 via Nuitee
J
Jakub couple ie
7
2026-06-10 via Nuitee
J
Josef couple at
10
2026-06-10 via Nuitee
R
RoryOC extended_group gb
8
Great Location, with friendly staff ready to help.
Pros:

The location was the main draw for us, with plenty of space inside to sit and enjoy a drink or, in our case, a boardgame.

Cons:

Set-down was a bit stressful as parking the car outside the hotel, even temporarily, will block larger tourist buses trying to turn the corner.

2026-06-10 via Nuitee
R
richard extended_group us
9
2026-06-10 via Nuitee
E
Eilen solo_traveller no
10
Pros:

Sentralt, rolig og gangavstand til det meste vi skulle. Bonus at bussen til Rossaveal går rett utenfor døra

Cons:

Litt varmt på rommet, og ikke mulig å lukke døra helt til badet eller låse den.

2026-06-10 via Nuitee
E
Erstad couple no
8
2026-06-10 via Nuitee
B
BazsoPeterHans solo_traveller at
9
Pros:

Die Lage im Zentrum.

Cons:

-

2026-06-10 via Nuitee
H
Huy couple ca
8
Good location and breakfast
Pros:

Location

Cons:

No air conditioner

2026-06-10 via Nuitee
R
Rachael family_with_children us
5
Just ok.
Pros:

Very clean

Cons:

No parking at hotel or very close by. No place to park car just to drop luggage before driving to the public parking garage. No AC in room so had to open window bc very hot but the noise from outside was outrageous. People screaming and fighting and the hotel did nothing to stop it. The food in the restaurant was terrible and overpriced. The service in the restaurant was good but the food was lousy.

2026-06-10 via Nuitee
R
Rebecca extended_group us
10
2026-06-09 via Nuitee
M
Myra couple us
9
2026-06-09 via Nuitee
E
Elise couple fr
10
Idéal pour une halte à Galway !
Pros:

Emplacement à deux pas du centre ville , parking à tarif préférentiel dans la rue , excellent buffet pour le petit déjeuner, beaucoup de choix .

Cons:

La vue de notre chambre n'était pas très jolie mais c'est l'environnement urbain, l’hôtel n'y peut pas grand chose.

2026-06-09 via Nuitee
I
Ida couple th
10
2026-06-09 via Nuitee
P
Peter family_with_children gb
8
Pros:

Location was perfect for exploring the town

Cons:

Breakfast options didn’t match what was shown at the time of booking but this didn’t really matter as we planned to find breakfast in town anyway

2026-06-09 via Nuitee