The Victoria Hotel

Hotels
8.3 (4469 reviews)
Queen Street , Eyre Square , Galway , ie

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent cleanliness
Food quality issues

Categories

Cleanliness
7.76
Several reviews mention dirty carpets and unclean cushions.
Service
9.23
Staff are frequently described as friendly and helpful.
Location
9.27
Multiple reviews highlight the hotel's excellent location.
Room Quality
8.22
Rooms are described as clean and comfortable but with some notes on noise and temperature.
Amenities
8.25
General comments on amenities suggest they are adequate but could include more.
Value for Money
7.71
Concerns about food quality and parking fees relative to overall cost.
Food and Beverage
7.26
Mixed reviews, including experiences of raw food and overpriced breakfast.
Overall Experience
8.73
Most guests express overall satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:55

Property Description

City Centre Location in Galway
Located in the heart of Eyre Square, The Victoria Hotel offers convenience with its proximity to the bus and train station. Explore Galway's vibrant city center right at your doorstep.

Comfortable Rooms and Amenities
Enjoy spacious en-suite rooms adorned in warm colors, equipped with modern conveniences like TVs, tea/coffee facilities, and complimentary Wi-Fi. Relax in comfort during your stay.

Dining Experiences at Queen Street
Indulge in fresh, cooked-to-order dishes at our restaurant and gastro bar. With diverse menus catering to all dietary needs, including vegetarian and vegan options, savor the flavors of Queen Street.

Experience the best of Galway with us at The Victoria Hotel. Book now for a memorable stay in the heart of the city.

Important information:

Please note that if a visa debit card is provided a preauthorisation if required will hold for up to three working weeks on the card, alternatively you can contact us prior to arrival with a credit card number where the pre-authorization will hold for up to 5 working days.

The hotel requests that guests forward the rooming list for all rooms prior to arrival.

When booking 3 rooms or more, different policies and additional supplements will apply.

Please note that the property doesn't accept cash payments for accommodations. Guests can use cash in Food & Beverage outlets.

Here at The Victoria Hotel we are city center located in Eyre Square Galway, next to the bus and train station. It offers spacious rooms with attached bathroom, a restaurant and a full service bar in Queen Street, Galway's newest Gastro bar.

Rooms at the hotel are decorated in warm colors and feature private bathrooms and hairdryers. They also include a TV and facilities for making tea and coffee. Free Wi-Fi is available in public areas of the hotel.

Our guests can benefit from a special overnight parking rate at the nearby Q-Park multi-story car park located on Merchants Road.

Here at The Victoria Hotel we pride ourselves on fresh elements through our fresh, cooked to order dishes. Our exciting menu's cater for all dietary requirements along with vegetarian and vegan options available as well throughout the day.

Our Breakfast service is offered in our Restaurant from 7.30am until 10am midweek and from 8am until 11am at the weekends. Come try our hot food menu all cooked to order for each plate.

At our Queen Street Gastro bar we open from 10am every morning for our fantastic barista style coffee's and our freshly made café option's. We offer our Lunch menu from 12pm until 3.45pm Monday to Sunday, our Á la carte menu from 4pm until 8.45pm. Along with our fresh menus along and our signature cocktail menu we ensure you experience Queen Street at its very best.

We are located just off Eyre Square with all major attractions and tour operators departing nearby. If you have any questions please feel free to contact us. Our Front Office team is available from 7.30am until 11pm everyday, we are always more than happy to help.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SNN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 4469 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.73
D
Danica • couple • ca
9
2026-05-23 • via Nuitee
T
Thomas • couple • de
10
Pros:

Sehr zuvorkommend und aufmerksam, für 3 Tage Parkhaus konnte uns das Victoria-Hotel einen Discount von knapp € 40 einräumen. Und auch beim organisieren eines Wäscheservices wurde uns unkompliziert geholfen. Mit Zimmersevice.
300m in die Innenstadt = perfekte Lage.

2026-05-22 • via Nuitee
E
Elizabeth • solo_traveller • gb
10
Pros:

Decor, location, ease of entering the building as no keys required to get into the hotel. Bar was really nice and offers on for food. Complimentary water and toiletries was nice.

Cons:

Room was very warm, made it a little hard to sleep. I would have been happy to keep my towels for second night and not change them.

2026-05-21 • via Nuitee
M
Mark • solo_traveller • nl
6
Pros:

De ligging direct in het centrum en dicht bij Bus/Trein

Cons:

Hygiëne en datering van de kamers. Heeft echt een opknapbeurt nodig. Restaurant is wel nieuw en netjes. Ontbijt was karig (plakje ham of zalm, niet eens kaas)

2026-05-21 • via Nuitee
S
Sarah • extended_group • ie
9
2026-05-20 • via Nuitee
R
Roisin • couple • ie
8
Pros:

Lovely hotel, perfect location for central activity

Cons:

Bedroom - Glass door for entry to the bathroom not fully sealed for privacy! I’m not sure whose idea this one was but not practical!

2026-05-19 • via Nuitee
C
Catherine • couple • fr
8
Bon hôtel bien situé
Pros:

Lit confortable
Propre
Café et thé à disposition dans la chambre
Près de la gare et du centre ville
Personnel agréable

Cons:

Pas de choix de pain au PDJ (uniquement du pain de mie..)
Soufflerie à l'extérieur près de la fenêtre ( ventilation de la cuisine...)
Le prix trop cher
Pas de brosse a WC
La vue pas extraordinaire.

2026-05-18 • via Nuitee
S
Sallie • couple • us
8
Pros:

Great location, clean room and nice lobby.

2026-05-18 • via Nuitee
S
Sharron • extended_group • au
8
Comfortable and boutiq
Pros:

Location and decor was beautiful

Cons:

Maybe the size if the room was a little small but that is our error,

2026-05-18 • via Nuitee
C
Chad • couple • us
9
Great location and clean, new facilities. Get the room with an atrium!
Pros:

Beautiful lobby, and we were placed in a room with a sweet, small, atrium that extended over the entrace and looked down two streets - great place for an Irish Whiskey. Really close to all the action in Galway, but also not in the loud part of town.

Cons:

Shower didn't have the best water pressure, but it was a VERY nice and new bathroom. Not a deal killer at all though.

2026-05-18 • via Nuitee
P
Peter • couple • at
5
Das Hotel war bisher das teuerste und mieseste auf unserer Irland-Reise
Pros:

Zuerst das Positive: das Personal (Rezeption und Bar) war superfreundlich und kompetent, das Zimmer warriesig und das Zentrum ist in ein paar Minuten zu Fuß erreichbar. Bei Parkplatz in Parkhaus gab es Rabatt.

Cons:

Das Hotel (Nr. 5) war bisher das teuerste und mieseste auf unserer Irland-Reise.

Jetzt das Negative: Wir hatten nur ein Fenster, das nicht geschlossen werden kann in den Technikhof. Es ist nicht nachvollziehen, wie das Wetter draußen ist, da man kein Stück Himmel sieht.

Das Frühstück ist voll lieblos und bietet sehr wenig Angebot. Qualität lässt zu wünschen übrig.

Es gibt keine Steckdose im Bad od. in der Nähe eines Spiegels.
Was das Personal bei der Zimmerreinigung macht, ist echt skurril: 10-15 Kosmetiktücher werden aus der Packung genommen und in die Klopapier-Rollen gestopft, Waschlappen werden nicht ersetzt, dafür die Minihandseife (1x benutzt) weggeworfen und nicht durch Neue ersetzt. Tja, das Bad inkl. Toilette wurde definitiv nicht gereinigt.

Zusammengefasst: absolut zu teuer für die gebotenen Leistungen!!!
Keine Empfehlung, da gibt es sicher viel bessere Hotels zu günstigeren Preisen.

2026-05-17 • via Nuitee
T
Thomas • couple • gb
9
Good location but no on site parking. Friendly staff. Breakfast was okay but not enough selections for continental optio
Pros:

Central location

Cons:

No on site parking

2026-05-17 • via Nuitee
S
Sara • couple • gb
8
2026-05-15 • via Nuitee
J
Joanna • couple • us
10
Pros:

The Victoria Hotel was a very short walk from the train station - no need for a car at all. It's just down the street from Eyre Square so close enough for restaurants, pubs but without all the noise. There was a building under construction next door and we heard a little noise in the morning from that, but honestly nothing that bothered us or even woke us.

The room was wonderful - very comfortable and larger than expected. The bed was very comfortable with USB outlets and regular outlets above each night stand. The shower was very roomy (as a plus size traveler I was comfortable in it) and was a walk in - but strangely there was a tiny step to get in the bathroom itself which tripped us up a few times.
Double sinks were very nice!

The elevator is a large elevator by European standards - my husband and I were able to fit in it with our luggage with other people as well.

The restaurant was very lovely decor wise. We sat in there and waited for rides, etc a few times. Unfortunately we didn't get a chance to try the food but the staff was lovely in getting us drinks. Luggage storage saved us!

We would definitely stay here again - it was a perfect location and lovely space to stay in.

Cons:

As a plus size traveler I'm always looking for larger towels - this place had normal sized hotel towels which worked but would've been nice as an option at least.

Water pressure in the shower could've been better too but it's adequate and was probably affected by the construction next door to be honest.

2026-05-15 • via Nuitee
S
Simone • couple • de
7
Alles hat gepasst
Pros:

Alles

Cons:

-

2026-05-15 • via Nuitee
D
Dawn • couple • us
5
2026-05-15 • via Nuitee
A
ANTONIO • solo_traveller • us
10
Pros:

Great location...

2026-05-13 • via Nuitee
T
Tanja • solo_traveller • de
4
2026-05-12 • via Nuitee
S
SILVIA • couple • us
10
Very good
Pros:

Location

Cons:

Too expensive

2026-05-12 • via Nuitee
G
grifffin • solo_traveller • ie
3
Pros:

Location was good

Cons:

For 380 for one night with no breakfast the room was tiny the bath filled with water when i showered . I was at front door smoking and had to use the toilet in the bar when i came back in i was told it was for residents only and was asked to leave ...had to prove i was staying ... so no i wasnt impressed at all

2026-05-10 • via Nuitee