The Victoria Hotel

Hotels
8.3 (4566 reviews)
Queen Street , Eyre Square , Galway , ie

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent cleanliness
Food quality issues

Categories

Cleanliness
7.76
Several reviews mention dirty carpets and unclean cushions.
Service
9.23
Staff are frequently described as friendly and helpful.
Location
9.27
Multiple reviews highlight the hotel's excellent location.
Room Quality
8.22
Rooms are described as clean and comfortable but with some notes on noise and temperature.
Amenities
8.25
General comments on amenities suggest they are adequate but could include more.
Value for Money
7.71
Concerns about food quality and parking fees relative to overall cost.
Food and Beverage
7.26
Mixed reviews, including experiences of raw food and overpriced breakfast.
Overall Experience
8.73
Most guests express overall satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:55

Property Description

City Centre Location in Galway
Located in the heart of Eyre Square, The Victoria Hotel offers convenience with its proximity to the bus and train station. Explore Galway's vibrant city center right at your doorstep.

Comfortable Rooms and Amenities
Enjoy spacious en-suite rooms adorned in warm colors, equipped with modern conveniences like TVs, tea/coffee facilities, and complimentary Wi-Fi. Relax in comfort during your stay.

Dining Experiences at Queen Street
Indulge in fresh, cooked-to-order dishes at our restaurant and gastro bar. With diverse menus catering to all dietary needs, including vegetarian and vegan options, savor the flavors of Queen Street.

Experience the best of Galway with us at The Victoria Hotel. Book now for a memorable stay in the heart of the city.

Important information:

Please note that if a visa debit card is provided a preauthorisation if required will hold for up to three working weeks on the card, alternatively you can contact us prior to arrival with a credit card number where the pre-authorization will hold for up to 5 working days.

The hotel requests that guests forward the rooming list for all rooms prior to arrival.

When booking 3 rooms or more, different policies and additional supplements will apply.

Please note that the property doesn't accept cash payments for accommodations. Guests can use cash in Food & Beverage outlets.

Here at The Victoria Hotel we are city center located in Eyre Square Galway, next to the bus and train station. It offers spacious rooms with attached bathroom, a restaurant and a full service bar in Queen Street, Galway's newest Gastro bar.

Rooms at the hotel are decorated in warm colors and feature private bathrooms and hairdryers. They also include a TV and facilities for making tea and coffee. Free Wi-Fi is available in public areas of the hotel.

Our guests can benefit from a special overnight parking rate at the nearby Q-Park multi-story car park located on Merchants Road.

Here at The Victoria Hotel we pride ourselves on fresh elements through our fresh, cooked to order dishes. Our exciting menu's cater for all dietary requirements along with vegetarian and vegan options available as well throughout the day.

Our Breakfast service is offered in our Restaurant from 7.30am until 10am midweek and from 8am until 11am at the weekends. Come try our hot food menu all cooked to order for each plate.

At our Queen Street Gastro bar we open from 10am every morning for our fantastic barista style coffee's and our freshly made café option's. We offer our Lunch menu from 12pm until 3.45pm Monday to Sunday, our Á la carte menu from 4pm until 8.45pm. Along with our fresh menus along and our signature cocktail menu we ensure you experience Queen Street at its very best.

We are located just off Eyre Square with all major attractions and tour operators departing nearby. If you have any questions please feel free to contact us. Our Front Office team is available from 7.30am until 11pm everyday, we are always more than happy to help.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SNN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 4566 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.73
M
Mary Ann solo_traveller us
10
2026-07-03 via Nuitee
M
Mary couple ie
7
Relaxing and convenient.
Pros:

Very convenient location from eyre square and the train station.

Cons:

Not a great view

2026-07-02 via Nuitee
F
F2564GVjamest NONE
6
Great location and wonderful bar but overall average at best
Pros:

The rooms were quite bare bones in contrast to the hotel bar, which is beautiful. Overall, our reception was subpar. The doorman simply stands by the door and does not even open it when coming in with suitcases. This is again in contrast to our bartender who could not have been any better. This hotel has potential but needs to clean up a few areas. Also, if you are driving, be prepared to park in a parking garage that is extremely tight for any significantly sized vehicle. I drove a Volvo XC 90 and had to be very careful maneuvering in the parking garage.

2026-07-01 via Tripadvisor
F
Francois couple fr
8
2026-07-01 via Nuitee
B
Brian couple us
3
Sweaty
Pros:

Great location from the rail station.

Cons:

NO AC and at least 10degrees hotter than outdoors with open windows. Staff indicated that no refunds allowed and so had to just lose $$ to go to another hotel with AC.

2026-07-01 via Nuitee
S
simon couple au
8
2026-07-01 via Nuitee
M
Marie couple se
10
2026-07-01 via Nuitee
J
Jean couple us
6
Pick another hotel!!!!!!
Pros:

The rooms were bland and without character. When we arrived it was warm and we were located on the top floor. The only window in the room was in an odd corner away from the main part of the room. No breeze could enter. After much protesting, we were finally moved to a room on a lower floor with a small window in the main part of the room. While the exterior of this hotel is lovely, the interior is bland and without character.

Cons:

Staff wasn't very helpful and the hotel was overpriced for what it provided.

2026-06-30 via Nuitee
A
Alexandra couple us
7
2026-06-30 via Nuitee
R
R4346GTmargaretm Friends getaway Dublin, County Dublin
10
Highly recommended
Pros:

Popped in for lunch waiting for the Dublin train. I must say that the staff were extremely friendly and the chicken wrap with chips and small side salad was excellent. It was extremely tasty and was reasonably priced.

2026-06-29 via Tripadvisor
V
Verena solo_traveller ch
8
2026-06-29 via Nuitee
J
James solo_traveller gb
10
2026-06-28 via Nuitee
C
Choon Geh couple sg
9
Pros:

Room is clean and pretty spacious. Location is excellent, near to main attractions. Parking is easy in nearby multi story QPark, less than 5 mins walk. Hotel provided discounted rate for parking. We were able to park the car right outside the hotel at the road side for loading and unloading of our luggage. Overall, good experience.

Cons:

Breakfast could have been better in term of selection and quality for hotel of this scale.

2026-06-27 via Nuitee
R
Robert couple us
8
2026-06-27 via Nuitee
W
Warren solo_traveller ie
1
2026-06-27 via Nuitee
P
Patricia couple us
9
Nice place. Great location and very helpful staff.
Pros:

Convenience to city and parking

2026-06-25 via Nuitee
B
Barbara couple au
7
2026-06-25 via Nuitee
K
Klaas couple nl
8
2026-06-25 via Nuitee
M
mariacS3372TD Family
10
Very good, underrated restaurant near Eyre Square
Pros:

I've never stayed in the Victoria hotel, but I've eaten here a few times and wanted to leave a review for their restaurant, Queen St restaurant. It's one of the best places you can eat near Eyre Square, and never too busy. We always order the salads, which are excellent - tasty, huge portions, and excellent value. I really like the decor in the bar too. They're also very accommodating if you have food allergies - my mother is coeliac, and they offer a good range of options.

2026-06-24 via Tripadvisor
E
Eve couple us
8
Location location location!
Pros:

Location

Cons:

Staff wasn’t extremely knowledgeable with recommendations.

2026-06-24 via Nuitee