Travel Inn Flats Santo André

Hotels
8.4 (3637 reviews)
Av. Portugal, 1464 , Santo André , BR
+55 11 2199-7000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Service
Staff friendliness
Cleansing
Ambiance
Cons:
Room quality
Cleanliness
Food quality
Value for money

Categories

Cleanliness
7.65
There are mentions of cleanliness issues and deteriorating conditions.
Service
9.15
Positive comments about staff friendliness and helpfulness.
Location
9.65
Multiple positive mentions regarding the hotel's location.
Room Quality
7.65
Comments regarding outdated furniture and room amenities.
Amenities
8.15
Some reviews indicate a lack of amenities such as microwaves.
Value for Money
8.15
Comments suggest the value does not match the price.
Food and Beverage
7.15
Critical feedback on the breakfast quality and variety.
Overall Experience
9.65
General satisfaction with the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:54

Property Description

Luxurious Accommodations
Indulge in the tastefully decorated suites at Blue Tree Towers All Suites Santo André, offering modern amenities and a touch of elegance for a comfortable stay.

Leisure Facilities
Relax and unwind by the swimming pool with a terrace, maintain your fitness routine at the gym, or rejuvenate at the sauna, providing the perfect balance of leisure and wellness during your stay.

Convenient Location
Located near major attractions and airports, with easy access to Shopping ABC and various event venues, Blue Tree Towers All Suites Santo André offers the ideal base for both leisure and business travelers.

Experience the perfect blend of luxury and convenience at Blue Tree Towers All Suites Santo André. Book now for an unforgettable stay!

Important information:

Please note that different policies apply for reservations of more than 9 rooms. Please contact the property for further details.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Please note that pets are only allowed upon request and subject to approval. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Guest Reviews

8.4
Based on 3637 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.15
Overall Experience: 9.65
J
JUAREZ • solo_traveller • br
10
Cons:

Ar condicionado não funcionou

2026-09-19 • via Nuitee
C
Camila Evelyn • family_with_children • br
5
2026-09-18 • via Nuitee
F
Fernando • solo_traveller • br
10
2026-09-17 • via Nuitee
R
Rafael • couple • br
10
Café ótimo, quarto perfeito(limpo e arrumado) incluindo o banheiro. Equipe excepcional
Pros:

Equipe excepcional, quarto maior do que o esperado, silencioso e limpo
Café da manhã Perfeito com varias opções
Quarto bem ventilado e bem equipado

Cons:

Tivemos um pequeno problema com o cartão de checkin no quarto e no elevador
porem a equipe foi super atenciosa e resolveu rapido o problema
fora isso nada

2026-09-14 • via Nuitee
T
Thomás Hur • solo_traveller • br
9
2026-09-11 • via Nuitee
I
ISADORA • solo_traveller • br
10
Pros:

Muito atenciosos!

2026-09-09 • via Nuitee
F
Fabrício • solo_traveller • br
10
2026-09-08 • via Nuitee
V
Vanessa • solo_traveller • br
10
Pros:

Excelente localização, limpeza impecável, funcionários super educados, café da manhã muito bom e variado, colchão e travesseiros muito confortáveis. Gostamos muito do hotel e das instalações.

2026-09-08 • via Nuitee
L
Lizta • solo_traveller • br
10
Pros:

Unidades com sala e cozinha, maior que quarto de hotel padrao, com sacada e banheiro grandes. Cafe da manha muito bom.

Cons:

Nada que impeca de escolher o flat novamente.

2026-09-08 • via Nuitee
R
Regiane • family_with_children • br
6
Não vale a pena e não recomendo.
Pros:

Gostei da localização, do espaço do apartamento, e da disponibilidade dos funcionários em ajudar, mesmo não tendo alçada para resolver problemas crônicos do hotel.

Cons:

Muitas manutenções são necessárias: uma mesa solta, com risco de cair; torneiras com vazamentos; cartões de entrada no apto ficavam inativos diariamente, precisando solicitar novos cartões; janelas que não travam, tornando minha estadia no 11o andar com crianças tensa.

2026-09-08 • via Nuitee
R
Rosilane • couple • br
6
Mudança fez cair a qualidade
Pros:

Tamanho do quarto

Cons:

Organização

2026-09-05 • via Nuitee
S
Salmeron • solo_traveller • br
8
2026-09-05 • via Nuitee
J
JUAREZ • solo_traveller • br
9
Muito boa
Pros:

Espaçoso

Cons:

Precisa renovação, móveis velhos, portas que não fecham e torneiras com manípulo soltando e poucas tomadas nos quartos.

2026-09-05 • via Nuitee
A
Ademir • solo_traveller • br
9
2026-09-04 • via Nuitee
A
Anselmo • couple • br
10
Pros:

Equipe profissional e simpática. Quarto espaçoso. Bom café da manhã.

2026-09-03 • via Nuitee
M
Marcos Lima • solo_traveller • br
1
Pros:

Localização

Cons:

Desorganização imensa, fui convidado a mudar de quarto devido a mudança de nome de bandeira do hostel, sem nenhum apoio de nenhum dos funcionários, tive que sair do quarto sem explicação, para outro quarto inferior.

2026-09-03 • via Nuitee
G
godois • solo_traveller • br
10
2026-08-31 • via Nuitee
L
Laura Denisse • couple • br
9
2026-08-31 • via Nuitee
C
Claudinei • family_with_children • br
6
mediana.
Pros:

cafe da manha adequado. Valor adicional por crianca de 3 anos, sem nenhuma alteracao no quarto. Achei desnecessario.

Cons:

tivemos problema no vallet, na saida e chegada a passeio. Grande demora, e mal atendido pelo prestador. Fui reclamar aos atendentes do hotel e simplesmente não me deram nenhuma atencão. Dissera: Ah esta bom, pode reclamar se achar necessario. E nem se mexeram. Ja que somos obrigados a usar este vallet, que e unico para o Hotel, este precisa sim, ser responsavel pelo atendimento

2026-08-31 • via Nuitee
M
Meiry ivone Domingues Mendes Cunha • extended_group • br
6
Achei que é honesto quando a gente compra e vai no que a gente compra
Pros:

Sim

Cons:

Pois comprei em um hotel e me levaram nesse

2026-08-28 • via Nuitee