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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Billiards
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Pub crawls
Review Highlights
Categories
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Property Description
Luxurious Boutique Hotel in the Heart of Neath
Spacious and Elegant Rooms: The BlueBell Hotel offers richly decorated rooms that provide a luxurious setting for your stay. The spacious accommodations ensure a comfortable and relaxing experience.
Modern Amenities and Event Spaces: Enjoy complimentary WiFi throughout the hotel and make use of the meeting room equipped with the latest technology. Whether for leisure or business, the hotel caters to all your needs.
Convenient Location for Exploring: Situated within walking distance of Neath’s amenities and attractions, including the stunning waterfalls in Neath Valleys, The BlueBell Hotel provides the perfect base for your adventures.
Book your stay at The BlueBell Hotel now for a truly unforgettable experience.
Please note that maintenance work of the kitchen will be carried out from 15 December 2026 to 27 December 2026.This property is located in a busy area so guests might experience some noise.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.
Location
Guest Reviews
Great potential for the town and relatively nicely done but in desperate need of maintenance as things are following apart and it is a shame.
No air conditioning units working at all . Various bits of the furniture need attention or refurbishment . And finally last but not least the breakfast need a better chef .
Size of room
Bed on wheels without a headboard so couldn't sit up without bed moving.
Minimal pressure in shower, door screen difficult to close and no hand towel.
Very loud music from outside on Fri and Sat night.
Very small breakfast and no real choice.
Front door propped open all the time, even when reception unmanned.
Extremely small cups and messy coffee machine.
Air conditioning not working (but there was a fan).
Couldn't always get a space in tbe carpark.
Big bed, large room, clean, lots of hot water, nice staff.
Big bathroom, bath as well as shower.
Excellent coffee!
Weather was hot, but room temperature not helped by small size of window and inability to open very wide. Better 'continental' style breakfast - maybe fruit, breads etc.
The staff were accommodating and friendly.
The restaurant was good.
The night club next door kept us awake and our bathroom room door didn’t open properly we couldn’t lock it.
This was our first stay and we were pleasantly surprised
Our bathroom door would not shut
Serving coffee in the bar
The location was good. Room was large.
Very noisy, breakfast was very disappointing , not buffet style. I asked for a bacon sandwich and the waiter said he would bring the bacon and I could make it. He then said “will you want one rasher.
Excellent value for money, convenient location, lovely staff, breakfast included, rooms cleaned daily. For what you pay it is of a very high standard.
Noisy from trains although it didn't really bother me. Could've done with more choice for breakfast but again not a big deal considering it is included in the price which is very low. Room service system is an issue- put through an order online and kitchen didn't receive it.
Nice friendly staff, very clean and superb location
Aircon wasn't working but they provided a fan which worked perfectly
It was close to pubs and shops
None
Convenient location, great helpful staff and good breakfast.
Breakfast, Staff , Location.
No door on the bathroom. Had to ask for bath towels. No extract fan in bathroom. No plug for the wash hand basin.
Location wise it was where wanted to be.
Horrific!!! Worst customer service. Went into the restaurant at 0855, was ignored by the staff. When I collared them, they refused to give us breakfast as it was now 0902. Said, we could have the continental that was basically bread and a toaster. Shocking service, rude and poor!!! Stay at the castle, it’s a lot better
Staff helpful and friendly
Nothimg
The staff were friendly when we interacted with them.
The hotel was located quite centrally for Neath shops and restaurants.
At time of writing, the on site restaurant where you eat breakfast has a hygiene rating of 1/5.
The hotel is right on a very noisy Trainline that was quite busy.
The Aircon didn't work (not addressed by staff) and we had to have the window shut for the noise so the room got quite hot.
It's advertised as having parking but the tiny lot next to the hotel has about 4-5 spaces so be prepared to maybe park elsewhere.
Breakfast felt quite rushed and they didn't really ask what we wanted.
Bathroom door doesn't shut due to uneven tiles.
Hole in bathroom wall.
Rusted loo brush and loo roll holder which was also broken and wonky.
Paint peeling off ceiling.
Black mould on the shower head.
Light above the bath doesn't work.
Broken dirty bin in bathroom.
The coffee machine at breakfast looks like 8 coffees but you only have two choices.
No sauces to have with breakfast.
The staff were very helpful and friendly, and the breakfast was also quite good.
The parking was a bit difficult, and the room could have been little more cleaner
Room was large and spacious.
Rooms were dated and Car park was small and limited.
Location is very close to the town centre, but next to the hotel have a disco club. Nightmare. Al so one of the main roads is there as well,so all night some cars or trucks pass the road.
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