DeSalis Hotel London Stansted

Hotels
Independent
6.8 (157 reviews)
Hall Road ( opposite Green St.), Elsenham, Bishop's Stortford, England, CM22 6DR , Bishop's Stortford , GB

Facilities

Meeting rooms
Express check-out
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Wheelchair accessible
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Clean hotel
Helpful staff
Good value for airport access
Friendly atmosphere
Cons:
Poor cleanliness in rooms
Outdated facilities
Food quality inconsistent
Limited amenities

Categories

Cleanliness
5.44
Multiple mentions of poor cleanliness and old carpets with complaints from several reviews.
Service
7.91
General praise for friendly staff, and prompt shuttle service mentioned positively.
Location
8.45
Conveniently located for airport access as noted in several reviews.
Room Quality
5.9
Some comments on outdated and tired facilities but mentioned as functional.
Amenities
6.93
Concerns about missing items like hairdryer and shower products, but some positive notes on parking and shuttle.
Value for Money
7.39
Several reviews mention good value but also suggest the quality could be better.
Food and Beverage
5.94
Breakfast received mixed reviews with some options criticized and suggestions for improvement.
Overall Experience
6.41
Mixed overall sentiments, mentioning minor issues but also highlighting positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 05:45

Property Description

Discover a serene escape at DeSalis Hotel London Stansted, where comfort meets convenience just minutes from the airport.

Gorgeous Views and Relaxing Ambiance
Enjoy breathtaking views from our beautiful garden, perfect for unwinding after a busy day.

Savory Dining and Relaxation
Treat yourself at our on-site restaurant and bar/lounge, or indulge in room service during limited hours for a cozy meal in your room. Our daily buffet breakfasts, served from 5 AM to 10 AM, are the ideal way to start your day.

Modern Amenities for Your Comfort
Stay connected with complimentary wireless internet and make use of our exceptional business center for all your professional needs.

Whether traveling for business or leisure, you deserve a stay that exceeds expectations—book your getaway at DeSalis Hotel London Stansted today!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: STN

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

6.8
Based on 157 reviews
Cleanliness: 5.44
Service: 7.91
Location: 8.45
Room Quality: 5.9
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 5.94
Overall Experience: 6.41
T
Thomas couple gb
1
Overpriced, unhelpful and expensive. Would avoid at all costs.
Pros:

The shower and bathroom was well kept and spacious.

Cons:

Staff were unhelpful and disorganised. They couldn’t find our booking upon arrival. We booked a twin room and got changed to a double that barely fit us both. The room was incredibly hot and when we opened the windows it let in lots of flies. The hotel is super expensive to get to from the airport, despite there being a shuttle bus (which still is about £18 each way). Would preferred to stay in an on-site hotel if flying to or from Stansted.

2026-07-03 via Nuitee
M
michael extended_group gb
10
Really easy find and staff pleasant
Pros:

Easy location to Stansted Airport

Cons:

The radiator was on in the bathroom and couldn’t be turned off in 30 degree heat

2026-07-02 via Nuitee
D
De Silva solo_traveller gb
8
Pros:

Clean large room great bathroom

Cons:

Shuttle from the airport finishes at 10pm.

2026-07-01 via Nuitee
R
Ruben solo_traveller gb
6
2026-07-01 via Nuitee
J
Justin solo_traveller gb
8
Comfortable stay with a clean room and friendly staff
Pros:

Convenient location for the airport

Cons:

A bit scruffy outside. It looks like there is ongoing building works

2026-07-01 via Nuitee
S
Steven couple nz
8
Booked at sort notice due to flight cancellation with late check in and staff handled everything without any issues.
Pros:

Location near airport

Cons:

Nothing wrong

2026-07-01 via Nuitee
H
HENRY solo_traveller gb
4
Good for airport but very disappointing and lacking in thought. Staff friendly and nice but standard not impressive. in
Pros:

Convenient location for the airport, which was what I needed.

Cons:

Room very basic… no bedside tables, therefore no bedside lights ( which I would have thought would be standard in any hotel)… no storage space.

2026-06-30 via Nuitee
G
Grethel couple pl
8
Cons:

Was not possible to open the window and that’s why was hotter inside than outside.

2026-06-30 via Nuitee
A
aqeel couple gb
7
2026-06-29 via Nuitee
A
Alom solo_traveller gb
8
Cons:

The bar was closed after midnight couldn't even buy a bottle of water..

2026-06-28 via Nuitee
V
Vicky couple gb
7
2026-06-28 via Nuitee
E
Erika couple ie
1
Bad
Pros:

Location

Cons:

The room was full of spiders :/

2026-06-28 via Nuitee
A
Anthony solo_traveller us
3
2026-06-28 via Nuitee
A
Azeez extended_group ie
4
Very off putting vibe about the hotel, in the middle of no where. With dirty facilities.
Pros:

Close to AIrport

Cons:

Whole vibe of hotel is off, very dirty, many things are damaged or don't work. Not a very friendly or welcoming vibe to the hotel at all.

2026-06-26 via Nuitee
A
Amelia couple au
4
Conveniently located near the airport. Room could use some upgrades and maintenance
Cons:

The lights barely worked and I could only have my bed side light on while the extremely loud bathroom fan was on, so I just had to go without lights. The curtains were also sea through so I was worried the car park could see me

2026-06-26 via Nuitee
L
Lesley solo_traveller gb
6
Pros:

Plenty of parking, quite relaxed atmosphere

Cons:

Staff were a very mixed bunch, they didn't seem to know what they were doing.
The morning receptionist looked like she had literally just rolled out of bed, very scruffy, hair a mess, smelt of weed

2026-06-25 via Nuitee
C
Catherine couple gb
6
Pros:

Clean with friendly staff! Very close to airport and late check in which makes it very convenient if travelling from Stansted airport at unsocial time.

2026-06-24 via Nuitee
Z
Zoe solo_traveller gb
8
2026-06-23 via Nuitee
E
Emily couple gb
9
2026-06-22 via Nuitee
M
Mariana solo_traveller ca
8
2026-06-22 via Nuitee