Desalis Hotel London Stansted

Hotels
6.7 (2819 reviews)
Hall Road (oppposite Green St), Elsenham , Elsenham , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location near Stansted airport
Friendly, helpful staff mentioned repeatedly
Large rooms / comfortable beds reported by several guests
Good cost/value for short stays (cheap option)
Pleasant grounds and easy access for transfers
Helpful/attentive breakfast staff noted in some reviews
Cons:
Serious cleanliness issues (dirty rooms, bed bugs, missing toiletries)
Rooms are dated and sometimes in need of updating
Noisy for some rooms (near bar, overlooking car park; drilling)
Extra charge for parking and shuttle infrequency
Limited amenities (no air conditioning in some rooms)
Slow or unappetizing food service reported by some guests

Categories

Cleanliness
3.5
Multiple reviews report poor cleanliness: dirty bathrooms, limescale on showers, reports of bed bugs, missing toiletries and generally 'filthy' rooms in several stays.
Service
8.5
Generally praised staff: described as very kind, thoughtful and helpful in multiple reviews, though a few reviews note unfriendly or inattentive service and a problematic booking/check-in episode.
Location
9
Consistently noted as a key positive: close to Stansted airport, convenient location and attractive grounds; frequently recommended for transfers to the airport.
Room Quality
6
Mixed comments: rooms are often large and sometimes comfortable, but many are dated, some noisy (bar/car park) and there are isolated severe issues (bed bugs, lumpy pillows).
Amenities
5.5
Amenities are basic: shuttle exists but not always frequent, extra parking charge complained about, no air conditioning in some rooms and occasional maintenance/noise issues (drilling, leaks).
Value for Money
7.5
Many guests find it good value or 'cheap and cheerful' and highlight it as a cost-effective airport option, though some feel price vs. cleanliness/amenities is not ideal.
Food and Beverage
5.6
Food opinions are mixed: one reviewer praised a breakfast attendant but others found breakfast unappetizing or service slow (late food delivery); overall average quality.
Overall Experience
8
Overall a mixed but usable airport hotel: excellent location and mostly friendly staff make short stays acceptable despite cleanliness and dated-room concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:40

Property Description

Convenient Location near Stansted Airport

Stylish and Well-Equipped Rooms
The DeSalis Hotel London Stansted offers elegant rooms with modern amenities such as a TV, radio, tea/coffee facilities, and a work area. Some rooms even feature a separate living room for added comfort.

Shuttle Service and Park, Sleep, and Fly Packages
Take advantage of our convenient shuttle service running from early morning till evening, making travel to and from the airport a breeze. Additionally, our park, sleep, and fly packages ensure you start your holiday well-rested and stress-free.

Delicious Dining Options
Start your day with a traditional breakfast and enjoy modern British and Italian cuisine for dinner. Our on-site restaurant offers a diverse menu to satisfy your cravings.

Experience comfort and convenience at DeSalis Hotel London Stansted. Book your stay now for a relaxing pre-flight experience.

Important information:

All cars parked at the hotel for more than one night are taken to an off-site parking area. Car keys must therefore be left at the hotel before your departure.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Guest Reviews

6.7
Based on 2819 reviews
Cleanliness: 3.5
Service: 8.5
Location: 9
Room Quality: 6
Amenities: 5.5
Value for Money: 7.5
Food and Beverage: 5.6
Overall Experience: 8
E
ELENA • solo_traveller • gb
9
Pros:

The room was big and clean, good bathroom
But the hotel a bit too far from the Stansted Airport , not walkable 2.5 miles

2026-09-19 • via Nuitee
D
Dewi • solo_traveller • gb
8
2026-09-19 • via Nuitee
N
Norah King • solo_traveller • ie
2
Pros:

Staff person on reception, Jakub, was verJacob, when I arrived Sunday evening.

Cons:

I got no response on Sunday evening when I tried to contact the hotel from Stansted.
My understanding was that there was a regular shuttle bus service to the hotel.
It cost me quite a bit of time and enquires at the airport to establish whether there was a bus or not. As the hotel wouldn't answer and the bay number I was given didn't have any people waiting and there was no sign of a bus I ended up getting an expensive taxi. I also booked a taxi for my early flight the following morning, fearful that the shuttle was unreliable.


The blind was broken and left on the window sill. There was no bin in the room or ensuite.
The window was opaque, when opened, I saw that there was a big area of rubble and debris immediately outside.
The toilet would be inaccessible or difficult to access for a slightly larger person, a sleepy person in the middle of the night or pregnant lady as the door opened across it and it involved squeezing past the sink.
Bed was fine.

2026-09-18 • via Nuitee
M
Mireia • solo_traveller • ch
2
Pros:

El llit era confortable. El terra i el lavabo eren nets.

Cons:

El suposat servei de shuttle fins a l'aeroport és inexistent. Vaig intentar contractar-lo dies abans per escrit a través de l'hotel i mai em van respondre. Vaig intentar localitzar-los a la terminal de l'aeroport i també ca ser inútil. El bus numero 7 que també passa per l'hotel passa 6 o 7 cops al dia només. Els vaig telefonar i no em sabien dir si passaria un shuttle o no, quan els dels altres hotels anaven passant contínuament.

Finalment al cap de 4h en plena nit i fred vaig acabar pagant 30£ a un taxi per fer les 3,3 miles de distància. I l'endemà de tornada a l'aeroport igual.

L'habitació no té paperera.

2026-09-18 • via Nuitee
J
Jan • couple • gb
5
Could do with a complete refurbishment
Pros:

Quite close to Stanstead Airport

Cons:

Very dated

2026-09-17 • via Nuitee
T
Tania • solo_traveller • gb
9
2026-09-17 • via Nuitee
R
Reneé • couple • gb
10
2026-09-16 • via Nuitee
G
Garry • couple • gb
8
We stay here every time we fly from Stansted
Pros:

Great location and easy parking. The cat

2026-09-16 • via Nuitee
M
Meganmackney • solo_traveller • gb
10
2026-09-16 • via Nuitee
B
Ben • solo_traveller • gb
3
Pros:

Good location for Stansted Airport

Cons:

I wasn’t give a card key for my room, the staff asked me to use one of my own cards so I could access the electricity…

2026-09-15 • via Nuitee
J
Joseph • solo_traveller • gb
7
2026-09-15 • via Nuitee
D
Daniel • couple • gb
5
An ok stay
Pros:

Perfect for an overnight if using the airport room was clean bed fairly comfortable. Could do with more pillows and better quality. Bar and restaurant is ok nothing special but basic good food. No beer on tap though just bottles.

Cons:

Parking can be an issue if you arrive late. Staff on occasion did seem preoccupied so getting their attention was challenging. We received less and less towels each day. We stayed for 3 nights as working in the area. On check in we had 2 towels and 2 hand towels no bath mat. Day 2 we had 2 towels 1 hand towel no bath mat and on day 3 we had 1 towel 1 bath mat no hand towels.

Pillows could do with bring replaced.

2026-09-14 • via Nuitee
L
Linda • couple • it
9
Pros:

La camera era bellissima e super accogliente, il ragazzo alla reception molto carino e disponibile e la posizione dell’hotel molto comoda

2026-09-14 • via Nuitee
W
Wendy • couple • gb
8
Nice stay but the food was not good
Pros:

It was nice and bright

Cons:

The planes were a bit too close

2026-09-14 • via Nuitee
C
Craig • couple • gb
4
2026-09-14 • via Nuitee
I
Iain Hutchison • solo_traveller • gb
9
Pros:

Very friendly staff and excellent transport/parking so close to Stansted

2026-09-13 • via Nuitee
S
shaunagh • solo_traveller • es
5
Bathroom sink leaking, repair when I was having my evening meal. No apologies didn’t even offer another room .room very
Pros:

Clean

Cons:

Chairs in lounge were very worn and not very good for elderly people to get out of as they swivelled when you moved

2026-09-13 • via Nuitee
Šteins • solo_traveller • lv
7
2026-09-13 • via Nuitee
D
Deanna • solo_traveller • gb
7
2026-09-13 • via Nuitee
T
Tara • couple • gb
5
2026-09-12 • via Nuitee